For the most part, the letter which follows is self-explanatory. Air Jamaica did not respond to it and even refused to give us our Delta frequent flier miles for this trip by just not posting them and not responding to requests to do so. Happily, Delta took care of that for us (Delta and Air Jamaica are in a code sharing alliance). Please use my Email for any responses. ---------------------------------------------------------------------------------------- December 15, 2004 Air Jamaica Customer Relations Office 4 St... read full review »

Checked into the Microtel Inn @ 1840 Corporate Blvd in Atlanta GA (Buckhead area) and encountered the following issues: - dirty room (debri on bathroom floor) - bath towels stained - stained and unsightly hallway carpet - TV remote didn't work - noise from hallway and next door (slamming doors/ crying child/slamming drawers in adjoining room). Ironically I requested a quiet location and room. The hotel managers response was uncaring and unacceptable. Contact with the Corporate office resulted in a recommendation to dispute the... read full review »

I was kind enough to bump off a flight that United Airlines had overbooked. I sat in the airport quite a few hours waiting for the next flight. I have not used my voucher yet and now we have an emergency where I need to use it. When I agreed to be bumped I did not know about the ticket until after I bumped for them or the 14 days waiting period to use this voucher. Now United is telling me that they can not make an exception! Oh, but I can buy an emergency ticket for under $500.00. I don't think that they will ever have to worry. I will... read full review »

In the first few words of this letter I would like to express my gratitude to Lufthansa for upholding their remarkable reputation among passenger airlines over the past few decades. Our family has been steadfast in using the services of Lufthansa airlines and we have flown many miles with them. Depending solely on the company's trustworthy reputation, and despite the rise in Lufthansa ticket prices in comparison to other carriers, we have chosen to purchase a ticket from Lufthansa presuming it would deliver its service in consistency... read full review »

This company sends fax listings of vacation package deals. Takes your money and sends nice brochures. But when it's time to arrange a stay, they are non-responsive, they ID your incoming phone calls, and then do not answer your calls. The secretary takes messages, but no one calls us back. We lost $500.00 in purchasing a package and could never get an answer back from an employee. We even sent the Florida Buereau of Regulation and Enforcement a letter but they could do nothing about it. read full review »

AARP recomended Generation X as a site for older, handicapped people that like to travel. Generation X recommended 123 Free Travel club. I went to 123 Free Travel web site and signed up on July 1st, 2004 for $189. On July 6th I noticed the small print at the bottom of the web site that said 'restrictions apply'. I clicked on this and found out that to receive these free services I would have to go to specific places & stay in certain hotels for a set amount of time. If I had known this I would not have signed up for the club. I... read full review »

I am writing to share with you a recently experienced a terrible problem in my last flight on your airlines. When I entered to the plane the flight attendant yelled at me because I had a big carry on bag. Then we were sitting on the plane for three hours before it took off. Besides we did not get any lunch on the flight only some potato chips and to complete my bad experience your employees lost my suitcase and nobody could find it for a week.Your airline used to have a good service but currently my opinion has change. For that reason I... read full review »

Caught a KLM flight from Amsterdam Schipol to Manchester yesterday. When collecting baggage, there were 8 or 9 people left with out bags on my flight alone. Probably only about 150 on the plane!!! One of those without baggage was my wife. Even worse was the fact that there were 8 or 9 unclaimed bags as well, which should presumably have been on another flight. Essentially we flew with so many unattanded bags. What a security risk!!! Problem stems from Schipol airport which has the worst checking in process I have every seen. Basically everyone... read full review »

Sent this company 100.00 to reserve a cruise, after I recieved a second "activation form" from them I did my research and found out they had scammed many others. I called the number from the paperwork I had and it was no longer in service and no other way to contact them. They are criminals.. read full review »

- Confirmed booking – pending of payment - Reservation number 7AA6U6 Information on your booking Status of your booking Important ! We are...i have money in the a/c what do i need to do now i don't want to call your hotline 090 xxx porn number to pay £ 1.50 min i need to know i have a ticket from you or not? robert i think this website is the most organise crime website and is ligal read full review »

Originally bought a vacation club package from TCI for $5000.00. Received phone calls and an affidavit notice from Advantage travel giving me 3 options either to forfeit all my monies paid in, Pay the member dues and reinstate TCI, or pay around $2000.00 more to join their club. I spent 3 hours listening to a sales pitch, but I followed up with the BBB and found they had an injuction from the state of Texas where I boutht my membership that they could not make me pay the dues. I have paid dues once which was the only time I used the cluib and... read full review »

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My wife and I attended a vacation seminar in Cherry Hill, NJ on 11/12/10 sponsored by Travel Deals. We did not join their "vacation club", but were offered a free cruise and airfare through Reservations. I mailed in the required forms on 11/20/10 with the deposit (U.S. Money Order) for the "free" cruise to Reservations. I eventually received the Reservation Request forms in the mail and returned them on 1/11/11with the desired vacation dates. I tried repeatedly to contact them. My wife finally spoke to a Mary on 5/4/11. She... read full review »

Early Sunday Morning I answer my phone and it's a Customer Service Rep from Diamond Resort. They ask for me or my husband and tell them they are talking to me. She begin to tell me that my payment is late and i ask her how can it be late and I am paying it through my bank. She go on to tell me I am still late and I ask her to explain? She tells me I did not make a payment in January and I told her that was not true because I made two payments in Dec. Her and I got into this argument about how I did not pay my bill and I was behind. She... read full review »

When making a reservation for a hotel in Palm Springs, the agent talked us into something that was guaranteed to get us a $40 credit off of our reservation. Sounds good but DON'T take it. That apparently agrees to membership in their "club" that offers discount travel. IF you do get into it, call and cancel your membership and call your credit card provider and dispute that charge and any future charges. It will show up as TLG*TRVLADV on your credit card. It's like Brer Rabbit's 'tar baby', you can't hit it without getting stuck to it for life. read full review »

We purchased (under high pressure sales tactics) this vacation club Membership on Thursday Feb 3, 2011. We were told that we could not get access until Tuesday Fb 8, 2011. The information we received from the seminar stated that the cost of a 1, 2, or 3 bedroom resort condo would never exceed $399.00. This was false. They also said we would have access to "thousands" of discounted trips and cruises. I think there are less than 20 trips being advertised on the website. I immediately felt uncomfortable with the website and what they had... read full review »

I booked tickets to legoland discovery center online with my debit card via their website which actually goes through merlin entertainment in the united kingdom and right after got a bunch of charges to the travelodge website thame gb on my debit card and they cleaned out my bank account while i was on vacation so was there for stuck in chicago with four small children and no money to get home!! Thank goodness that my bank is working to get my money back but this needs to be stopped now!! if i can google this and a bunch of complaints come up... read full review »

Even though we are on the No-Call List, these people called me and the din of many other telemarketers were in the background. They said my family was chosen, only one of twenty, to receive a free vacation! I had to choose either a free flight for a three-night trip or a week-long cruise, all I had to do was provide "word-of-mouth" advertising, nothing more. But when I said it was too good to be true and HUNG UP they simply called me right back and continued the conversation! I thought it was humorous at the time and listened to their... read full review »

I went online to book a flight with wholesale flights and I was signed on as some type of member and a monthly deduction of $9.95 is billed each month. On 5 occassions I have attempted to get this charged removed from wholesale flights and I have been hung up on, given incorrect on line information on how to remove alleged membership, and downright refusal to return my phone calls after information is left. Evidently if you purchase a ticket from them you are automatically enrolled in their rip off club and you get clubbed monthly with a sneeky dues withdrawal and they hide on you when you challenge them about it. read full review »

My wife and I were scammed by Jerry Forney who sold us a 4 week membership at Grand Miramar on August 12, 2010. Our contract stipulates that not only would Grand Miramar buy out our Cabo timeshare for $24810 but that if we do not return for the next 10 years, we would be guaranteed rent per year totaling $5600. None of that has happened. We have rescinded the contract in writing and have demanded Grand Miramar buy out the timeshare or refund the $28000 we paid. Bank of America may have some liability, since Grand Miramar produced brand new... read full review »

Pre paid for a one night stay through Expedia.com. Upon checking in I was asked for a credit card to cover "incidentals/ damage". Since our checking account balance was low I asked the clerk twice about being either double charged for the room, or stating tha if there were any additional charges or fees I would pay them in cash. The clerk informed me both times I asked that as long as there was no damage, no charges would be accrued against my debit card. I checked my checking account on line this afternoon and it shows an $88 charge... read full review »

I’m really disappointed with the service provided by a customer service representative ( named LATA ) at Tulihal airport, Manipur. I wonder how the HR team recruited this lady as CSR who does not have any quality of being a customer support agent. She is rude, she acts like more than a CEO of the company. No acknowledgement, no support, no help but simply an egoistic moron. Yesterday (9th May, 2011), I went to airport to book a ticket from Blore to Imphal for my cousin. Before going to airport, I found that the fare of the said... read full review »

I WILL NEVER BOOK THROUGH HOTWIRE AGAIN BECAUSE OF BAD BUSINESS PRACTICES... I had a surgery scheduled to remove a tumor on June 16th, so I booked a room with Hotwire in a hotel near the hospital... On June 13th, the surgeon called and said that the surgery date had to changed, so I called Hotwire to change the hotel date... Of course Hotwire's response was it is our policy to not change hotel dates, and we will not refund your money. It is their policy; I read the fine print. However, this is a bad busine... read full review »

Do Not Stay at the Howard Johnsons In Newark, NJ. I stayed there and got Bed bugs All over me.They called me a Liar. I Called the Health Dept. This Dump Should be Shut Down. MANY Problems here, I have a List. 1 BED BUGS 2 Leaky Bathroom (Almost fell in the middle of the night, ...), 3 YOU get to Pay an ADDITIONAL $15.00, Just to stay there and park in thier "Lot", 4 Smells HORRIBLE 5 I got short changed in the restaurant, (The man had no clue what I was saying, , Etc read full review »

The company's people never seem to be available or to return phone calls and never gave written responses until I contacted an attorney and he sent them a letter. I've requested a return of funds; they've denied the request. Customer satisfaction is apparently not a priority. The membership is very expensive and I believe I would never get my money's worth nor save on travel expenses. I've contacted the Better Business Bureau and the State Attorney General's Office to alert other consumers. My advice to others is use a local travel agent; they're free. read full review »

Bath tub dirty, hair, etc. Bathroom floor dirty Toilet leaking at floor/toilet base White quilt easily showed cock roach running across it. I killed the cock roach and took it with a list of complaints to the office the next morning. I spoke to a woman at the desk whose name she spelled as Chhaya, She told me the manager would call me later to resolve the issue. He never called. The General Manager's name, via business cards, is Ben Oza. I stayed Tuesday night 2/22/11. read full review »

Cancun Premier Vacations refused to refund my money. I am very upset with them because the information I was provided during my initial conversation was false. Upon attempting to recover the money I gave them for a travel package to the Laguna Suites Golf & Spa, I was put on hold several times while a taped portion of my conversation was reviewed. The associate I spoke with declared that I was not in a position to have my money refunded. During my first conversation, I was given a seemingly harmless and very enticing sales pitch on resort... read full review »

we were invited to attend a presentation about joining a "travel club" ( which was several thousand dollars !)...in exchange for our attendance at the presentation, we were told we would be given two vouchers for airline tickets anywhere in continental US...well, we should have known...when we got the letter describing the vouchers, it was through another company who wants us to pay $50 per voucher...put our "first and second choices" of dates for tickets, etc. the whole thing is designed to make you throw up your hands and... read full review »

Air France has turned into a terrorist organization. I bought 2, 000 extra miles to have enough for a on-segment washington to paris towards a round trip ticket. I asked for a round trip ticket using flying blue mile s for one segment and the return using cash, sure they issued the flying blue ticket, then I receive an e-mail with only one way. For the other segment, I had to buy a one-way ticket. Why ddin't you say so when I placed my order? we are only flying blue they said, we have nothing to do with air France. Really? The... read full review »

My name is Nicole Williams; I have been residing at 15424 South 50th Street room 124 since August 2010. Since residing at this location I have reported to Tina on several occasions about Courtesy person Paul. Paul has approached me (Nicole Williams) on many occasions about sexual favors or has been very flirtation. On October 5th Paul saw me outside and invited me into his room. Once inside his room, he closed the door and asked me if I was into white guys. I told him, that I don’t look at race. He then asked me if I would suck on hi... read full review »

one day a guys with a possilbe indian accent called my house said that he was caling from walmart and that i won a two day cruise and a $5 walmart giftcard. well since i know i didn't enter to win anything and $5 is nothing to me i told him i wasn't interested. a week later a female with the same accent called with the same story. so i thought maybe this is legit so i let her talk a little longer, but there was a lot going on in the background, i couldn't hear her so she tranferred me to her supervisor (the same guy from the... read full review »

offered vacations over phone for 298.98 . Said OK but 3 days later called and cancelled. 298.00 taken out of credit card Oct.16, 2010. Learned today that money not refunded and trip still on. Informed Summer bay of cancellation of cancellation but they said it was too late for refund. read full review »

Amex travel Please redirect if this is not the department for our concern. The Issues are: • The Gentleman that I support has booked and then canceled a trip on Axiom record locator JGPSXJ ticket number 0067931538442 on 31st Oct 2010 from BWI to Detroit. He has yet to be credited for it. • He believes Delta credited the Amex travel instead of his American express card. • His case with American Express (Case #8JIKD) was closed saying there is nothing they can do. • We are trying to... read full review »

when i was coming fron ahm to sfo, flight from ahemdabad to dubai seat no 29 a was broken icant seat at all i told air hostess she said she cant help flight was full i told dubai airport about this, when iwas going to the check point for dubai to sfo i complain to the lady she said they can not do any thing i told her to cheack this seat no 29a in this flight but just because ahemdabad to dubai flight my whole trip was realy bed i think ishuld get refund. please reply me thans praful patel. read full review »

I booked two tickets from KHI to NYC on Qatar airways. I was unable to complete the printout of the tickets and thus did not have the booking reference. I got the same from Qatar Air Local office which was 4DMP3P. I checked the same and my booking was there. Next day I tried to print the ticket and could not find my booking against the reference I had been given and which I also confirmed the previous day. Again I contacted Local office and they informed me that my booking has been cancelled? They asked my to write to [email protected] Which I did not have had no response to my querry. All I received from them is a No. of my case. read full review »

I spend Rs. 500, 000 for Country Club India membership to one Rakesh Tiku in Bangalore. After one year, I have not received anything that has been promised. Moreover, you have refused to take my calls and keep changing your address and phone number. I have now filed a case to get my money back with interest. read full review »

I booked a cruise exchange and an additional cabin with Interval on Dec 31, 2011. At the same time, I booked a shore excursion for 4 people (2 per cabin). The shore excursions were $55 per person. I rec'd an email only listing 2 people. I started calling in January to try to confirm the booking for 4 people. I have been shuffled around and repeated emails and calls have not been answered. I rec'd an email from Interval yesterday stating I needed to call Port Promotions directly. I did and they did not have any booking for me at all... read full review »

On may 13 2010 I was stranded my United Airlines at Chicago Ohara airport. My fligth to Eau claire Wisconsin was Canx do to weather, Which is not the case, It was because it was only 50% full. They put my self and my wife on a flight to Minneapolis and didn't pay my way to Eau Clare. I had to pay additional 100 for a van service. to eau claire. Not one manager would even talk to me about refunding my additional expenses. I Never fly united airlines again. read full review »

We rented a vacation home in Eze, France trough VRBO/Homeaway and purchased the "Care free Vacation Insurance" they advertise. 2 days after we were told everything was completed and had transferred $6500.00, we were told that we were the victim of an internet scam. When we finally were able to contact the owner of the home she indicated that this had happened 6 months ago as well through VRBO/Homeaway. What bothers me is that the insurance company was able to tell us we were scammed in 2 days, why could that not have been checked... read full review »