I was offered a $1 deal through Comfort Suites for Travelers Advantage Club and was to receive discounts for Comfort Suites and free gas amounting to $40. This was a 90 day deal and I would have the opportunity to cancel before 90 days with no extra charges. I never received any correspondence from this company and then was charged $99.99 on my credit card. I had forgotten about these people because they never contacted me at all. What a scam. What a ripoff. I’m going to contact the Federal Trade Commission about these people. This is pitiful. Warn anyone you can about these con men. read full review »

I am a very concerned holiday goer, and I would like to take is time to make everyone aware about St George the Three Corners Resort in Sharm el Sheikh Egypt! I have just had my holiday there, and I would like to stay UNKNOWN but at the same time put this INFORMATION on the web to worn you all about it! The rooms are small/ the beds are tiny and the food is awful (Meat is under cooked or to well done) and I must say you might fill a bit bad after eating it. I WOULDN'T EAT THERE!!!!!!!!! Entertainment was NOT GOOD not... read full review »

In July, I ordered airfare tickets for Guangzhou, China via LA from Orbitz.com. The departure date was Sept 21. On Sept, 19th I received an email from Orbitz talking about my upcoming trip. When I noticed that the exact times for the first leg of my flight had changed, I checked and verified that the times for the overseas leg had not changed. However, I did not notice that the DATE had changed and I did not find this out until I got to the airport to check in for the first leg of my flight. In a 3 way conversation between Orbitz and the... read full review »

This place is about the WORST Place to stay, Stunk like dirty rotting cigarettes and when we could no longer stand the Filth and stink, we tried to check out. The front desk clerk charged our credit card for the next two days irregardless of the STINK AND FILTH, bad, bad, bad DO NOT STAY there! Hotel details: Princess Royale Hotel 91st Street Ocean City MD read full review »

Gentlemen, as a follow up to my e-mail, I would like to repeat that last Aug 3 I made inadvertently two reservations (TG5VAD and LGIUCF) for the same flight and the same person. The next day you were informed by e-mail that the first reservation (TG5VAD) was invalid and you were requested to cancel it. I received no reply from you. Why? Not until Sep 5 when I received my Credit Card account did i realize that you simply ignored my request. Since the reservation (TG5VAD) was invalid you had no right to charge my Credit Card. What you did wa... read full review »

Manager Kelly at the facility was rude, vulgar and verbally abusive to my wife. This women had her so scared that my wife lock herself in the room for the night and checked out first thing in the morning. I call this "Manager" to find out what the problem was and she went off on me on the phone and accused my wife of propositioning two people in her staff and that my wife was drunk and I was just as big a rude S.O.B. an my wife. This happend at the Reno Travellodge & Suites Airport, 2050B Market St. The General Manager is A.J. Dutt and the owner is Calvin Abe. read full review »

We were promised a variety of incentives for attending a sales presentation from Discount Global Travel that included a cruise, a camera, a $200 gift certificate and some wildlife prints. The free cruise was $598 to begin with, and then they told us it wasn’t available and would cost a couple thousand more to upgrade. None of the other prizes were forthcoming, even after my attorney sent a demand letter. Now I’m faced with taking time out of my schedule to take them to small claims court. Nothing they offer can’t be... read full review »

America west airlines. Flying from Atlanta to lax stopping in Phoenix. Flight 656 leaving 5.25pm July 5th. I'm over 50 years old, I've flown all over the world, this was the most dismal travelling experience of my life. We received 15 minute reports for 11/2 hours about mechanical failure. The flight was then officially cancelled, this was initially a relief as the plane looked about 50 years old! One staff member then proceeded to announce that he was trying to re-route all the passengers to different flights by destination. At... read full review »

I received a call from a female customer service rep who informed me that I had won $400.00 in aa vouchers for future travel and a gift card valid for the purchase of gasoline just for using my banking debit card. The agent then asked me for my banking routing number and I immediately informed her that I was not interested. I hung up the line and called information for the Tampa/St Pete area as I recalled the exchange of 727. I was given a number in the Miami area and was asked right off the bat if i had given any banking information. The... read full review »

This company has the worst customer service I have ever seen! A mistake on my account made by them resulted in a $70.00 fee and it took one week and daily calls to even get someone to address the situation let alone offer to help. When I finally got the owner to call me back, she apologized for having her 30th birthday and having had the nerve to go out of town and “enjoy herself God Forbid!” She just did not understand why I felt the need to call and harass her staff when she would have been happy to handle the situation when she... read full review »

My son and I went on vacation to Hawaii while we were there a death occurred and I had to book a flight to California when I called to make a new reservation I asked them if my son the age of 10 can still fly back home by himself so I can attend a funereal the agent that booked my flight at USAir assured me that I would have to pay a fee for each connecting flight for him so with her word I continue to book another flight out to California for $930 when I got to the airport to leave for my flight they first could not even find my new flight... read full review »

With refer to the above subject, on 19th July 2006 at 17:00pm I was taking SIA Airline SQ116 back to Malaysia (Kuala Lumpur) for my 1 day business trip in Singapore. During the whole journey back to Malaysia I felt comfortable and satisfied with the environment and service from cruel members. All the while I was sitting next to window, 30minutes later cruel members announced that plan will be landing in the short while and I started to look out the window, few minutes later I noticed the air-plan landing with un-normal speed and finally... read full review »

Mr. Byerly & Ms. Rodgers (President and Vice President of Hot Springs AK Chamber of Commerce) I'm sending you a copy of this to let you know that when this city was introduced to us last year it was presented with such charm and style. I have been looking forward to spending an enjoyable time seeing AK and the history of your community. I had done a great deal of research on your community and how you have supported so many important officials, I never thought I would want to leave and NEVER come back. Well even I am wrong on... read full review »

I took a cruise on NCL, the Dawn, this summer to Bermuda and the Bahamas. There were 10 of us - 5 rooms on deck 10. Various problems - horrible service, rude staff, lost shoe from luggage, room keys that wouldn't open causing us to lose the use of 1 room for the first full day, poor quality food. Whenever we tried to get help the response from management was terrible and very rude. An expensive pair of shoes was lost out of my luggage when delivered to my room (rip was in luggage and 1 shoe was missing) and they said it was my fault. I... read full review »

I am having SEVERE problems trying to get reimbursement for clothing I had to purchase while in Paris, Bern and Lucerne Switzerland. I had travel insurance with Trip Mate. I have been dealing in a long drawn-out process since June 4, 2006. Delta Airlines left a container of luggage sitting on the tarmac, located it several hours after I arrived in Paris on June 5, 2006. Refused to advise WHEN I could expect to receive my luggage, finally on Wednesday June 7, Delta stated they were waiting for a flight that they could send the whole container... read full review »

I have a credit for a flight from July 21, 2005 when I had to cancel a return only flight from Halifax to Victoria because of car trouble on a cross country trip and could not meet the time to fly home to BC. I had cancellation Insurance at the time and did think to call them to report this. So I had only one year to use the credit or lose it. As it happens . I have not been unable to rebook due to family problems and request an extension of the time. I would love to take a trip in the next few months . When my agent from Uniglobe tried... read full review »

We have yet to take advantage of the "wonderful" vacation experience that we purchased. As a "proud" owner of a worthless vacation, I still cannot believe we bought into this scam. Although Blue Green has a beautiful location (s), good luck getting into one. Upon purchase, we were told about the opportunities for impromptu vacations since due to work schedules, we could not plan a year in advance. The sales person wholeheartedly stated that a large number of customers do a "spur of the moment" vacation and they cater to... read full review »

My family and I went to Cozumel Mexico for vacation on July 3 -7, 2006. On July 4, we attended a 90-minute timeshare presentation and purchased a one bedroom suite from Sunset Lagoon Beach for $10,000. We were pressured relentlessly over and over from their sales people. We were told that Sunset would guarantee the rental income of $1,000 for an unused week if we rent our weeks through Resorts International Marketing Corp (RIMC) with one-time processing fee of $549. The salesman Jayeson kept saying that it was a win-win situation. He told... read full review »

1. Upon arrival to our room, we discovered that there were ants in our bed, in fact, the room was swarming with them. We contacted Guest Services immediately. Guest services wanted to spray pesticide. I refused because I am allergic to pesticide. Upon my refusal, I was given another room within a few hours. The new room did not have an ant problem but had a flying cockroach in the room. Photograph available if needed. 2. Minor requests for food were denied, including listed menu items which we were told were not available. 3. Many of... read full review »

I had made reservations online for June 28th, 2006.This was the first day of our vacation-we were on our way to a family reunion that had been 2 years in the making.We checked in and went to our room.It was approx. 8:30. We were not impressed with the room but the rate was good.They had a worn recliner in there that was a bit wobbly so I sat in very carefully to make sure it worked.It seemed to be o.k. I then got up for some reason and when I went back to sit on it ,it totally open up on me and we went backwards. I hit quite hard jarring my... read full review »

My name is Dianne Olley and my family had a really bad experience with onlinehotlels.com recently. I made reservations on onlinehotels.com on the Internet on March 22, 2006. My reservations were from July 7 through July 14th at the Radisson Hotels at Marco Island. I contacted [email protected] via e-mail on April 5, 2006 for confirmation that my reservations were accepted by them and by the Radisson. I received a return e-mail giving me the onlinehotels confirmation #10539995oh and the Radisson #216302. My credit card was billed... read full review »

I am a "Gold for Life" American AAdvantage member. Unfortunately, I am now disabled from a spinal cord injury I suffered 4 years ago. I have traveled 4 times in the past 4 months, and 3 of those times decided to take a different airline for the following reasons. 1. In all 4 cases, I was unable to use my miles to upgrade from coach to either business class or first; 2. When I called in advance to request a bulkhead seat in coach, I was told that it was "held for airport check-in," but that they would "put a note... read full review »

This is a complaint about the services offered by E Tour & Travel, a vacation ownership broker & telemarketer. E Tour & Travel (aka etourandtravel.com), based in Orlando, FL is an aggressive telemarketing vacation planning organization with the intent to sell timeshares. They call and offer a vacation package that is almost too good to be true, but just pricey enough to seem legitimate. The phone call starts with an offer to visit Orlando, Daytona Beach, and New Smyrna Beach (or other destination) for the low cost of $398. The... read full review »

We were shopping ( corner of thomas dr and front beach road) in the store and walked next door to dipping dots to get icecream when we came back 15 mins later our car had been towed mgt. said too bad cost over 120$ to get truck back had my sons asthma medication and nebulizer inside pcb was wonderful shell port should be ashamed!!!!!!!!! ever heard of customer service? terrible end to a great vacation read full review »

Me and my husband are VERY frequent travelers. I have had the honor of trying out almost every single airline international to Narita Airport due to our frequent vacationing there. This Xmas me and my husband and 3 year old son decided to fly Continental for the very first time. We will NEVER fly them again, under NO circumstances. First I'll start with their employees lack of customer service skills at the Atlanta Airport Continental counter where we checked in our bags. We tried to upgrade our tickets to First or Business class for our... read full review »

I sincerely regret that I have to write this letter. I think it is my duty as a consumer to advise you of the events that occurred with your airline employees at McCarran International airport on June 25, 2006. This was, in all of my years of travel, the worst experience with an airline and its' personnel that I have ever had. In fact, it was undoubtedly my worst experience with any company in general let alone an airline. For the sake of the health of your organization I think it is vital that you be made aware of the gross mistreatment... read full review »

I am writing to express my extreme disappointment with Allegiant Air. Hopefully, my mistakes will serve as a warning to others who are lured to use this discount airline to save a few bucks. Remember, “You get what you pay for.” I missed my return flight from Springfield, MO to Orlando, FL because the ticket counter was closed 30 minutes before the flight even departed! Don’t be late for this airline. In spite of a Delta Airline employee calling to let someone know that I was waiting at the Allegiant counter, no one cared... read full review »

I was on flight #0041 on Sunday July 9, 2006 from Montego Bay, Jamaica to Baltimore/Washington International (BWI) and upon my arrival I discovered numerous items were missing from my luggage. Following is a list of those items: · Cannon Elf Digital Camera (Value $350 US) · Garmin GPS running watch (Value $250 US) · Electronic cords (ipod, phone charger, laptop charger) · Cologne I have filed complaints with the US Federal Aviation Administration, US Better Business Bureau and Baltimore Washington International Airport. Sincerely, Zachary read full review »

Hello, my name is Holly, and me and my husband put an entry into one of those contest boxes at the mall about May of 2006. We got a call in July stating that we had won! We were told we won either one of three choices, $30,000, a car, or a vacation. We were told to wait for the prize in the mail. When the envelope finally came we found out we had to go to some time-share seminar in Va, a 2-1/2 hour drive from where we live. Well then we were like, okay what the hell, we can see whats up with it all, we just wont buy. So we went, we thought the... read full review »

I was also a VICTIM of the Mayan Timshare SCAM!! Here is my story, very similar... I would like to take a minute of your time to tell you about a business that is using fraudulent information and illegal sales practices to steal thousands of dollars from unsuspecting citizens, who are now victims of fraud. My story is just like hundreds of others that are documented throughout the internet; a victim of a timeshare company who is only interested in money and power. It started off as a planned trip to Mexico with my girlfriend, through an... read full review »

I would like to know if there are any class action suites against Royal Holiday. If not, we should band together and organize one. I am outraged at the lies we were told, the rudeness of all the employees I've spoken with, the complete absence of service at times, and the run-around when requesting anything from Royal holiday. As I'm sure everyone does. If we get enough people together... no court in the world could ignore us. Anyone interested, please contact my email at [email protected]. If anyone knows of a class action in progress, please e-mail me as much info as possible. We can do this! read full review »

I have been trying to get these people to give me my money back on my investment. They came to NJ and my wife and my self was sold on 22 vacations. They say all we need to do is give them 90 days and they will get us where we want to go. They do not do what they say and I have been getting the run around. I ask to speak to the owner and they tell me he is out. he is always out and I believe I have been swindled out of our money. I am sure that this company has many upset customers but they seem untouchable. My last request was given to them... read full review »

My wife was in an automobile accident and in intensive care. I called the University Park Hotel @ MIT hotel 9 days in advance to cancel the reservation. I was informed that the reservation could not be cancelled and that the credit card had already been billed. Consumers should be aware of the cancellation policy. I cannot recommend this hotel for that reason. David Sedalia, CO Hotel details: University Park Hotel @ MIT 20 Sidney Street Cambridge, MA 02139 read full review »

We recently flew it Italy via Euro Fly. Our departure was supposed to leave @ 4:45 pm on 07-28-06. We started boarding at 7:00 pm, taxied to the runway at 7:30 pm. There were about 15-20 airplanes waiting on the runways for takeoff before us........we didn't leave until 9:00 pm. So we sat on the airplane for two hours. It was uncomfortably warm on the airplane the whole trip. I don't think if the air conditioning was working right. On our return flight, the television sets weren't working, both my husbands and mine. I wa... read full review »

I just recently booked a trip for my parents and their cousin (another couple) for Hawaii. They asked me to get them a vaction insurance in case anything happenned and they had to cancel. As it turned out the father of one the passengers (my dad's cousin) passed on and the vacation had to be cancelled. Well I called expedia thinking that I can get fully reimbursed as I was lead to believe on the site. However unfortunately I was told otherwise. In the expedia webpage they mislead you and make you believe that when you buy the... read full review »

Short Version of the story - I had a family emergency and had to cancel a noncancellabe reservation in July (which I made in February, how could ia not predict an emergency 6 months in advance!!)I called in June, a complete month ahead to see if anything could be done, knowing I ran the chance that it couldn't. The deal was made I would pay one night of the two nights and the reservation would be taken care of, which is better than nothing. I was sent a fictious bill for a stay in June I never had to cover the no show fee. I... read full review »

After having an amazing cruise on Royal Caribbean one year, my family (husband, 2 kids, parents & brother) decided to try out the other cruise lines out there... like Carnival. Maybe we were spoiled on Royal Caribbean or maybe Carnival "Fun Ship" Cruises just take no pride in quality of service. Before we even got on board the Victory, we were handed a change of itinerary stating that we would not be going to Nova Scotia Canada as intended, but instead, St John's New Brunswick. Ok, no problem seeing as there was a slight... read full review »

I am writing this review in regards to us airways policy of charging a $100.00 fee on top of the difference in the cost of a new ticket. I was scheduled to leave for a flight on 8-4-06 at 8:00 am. When I departed my house to go to the airport I discovered that I had a flat tire. Upon discovering this I immediately contacted us airways and informed them of the issue I was having. I informed them that because of my flat tire I would not be able to make that particular flight and I asked if I could be put on another flight the same day. The... read full review »

I am complaining Allegiant Air is poor handling of passengers and lack of provisions or preparedness for those with hearing impairments. I was sitting by the gate for my return flight on June 25, 2006 (flight 474 from Las Vegas to Sioux Falls). The electronic LED sign above the counter was showing lights but no characters. Finally when I saw people line up to go onboard, I joined the line. When I got to the Allegiant ticket taker, she saw the ticket and informed me that my flight had changed gates! On this reservation, I had indicated that I... read full review »