"Consumer Reviews on Companies, Products and Services"

LOCATION: United States

PlayUSA.com
January 9, 2008
I ordered a copy of "The Night They Saved Christmas" from Playusa which is located in London, England. They did not deliver the DVD and I complained to them. They said they would reship it. They never did. Then they emailed me saying that they could not deliver this DVD to the USA. They didn't state why. Then they said that it would be good if I would phone them. A call from the US to England for a $13.49 refund?! They never returned my payment, so I wrote to my credit card company (B of A) and they refunded me the payment... read full review »
Filled under: Entertainment Location: United States
RPM - Receivables Performance Management LLC
January 9, 2008
Had multiple calls from this number on my caller ID over several weeks- no message each time. I finally was available when they called this evening, and tried to tell me that I owed $200.91 to WorldCom wireless. I had a WorldCom cell phone, oh, about 7 years ago - they, um, if you didn't already know, went out of business many years ago and sold out to AT&T. My phone number, account, bill, outstanding payments, EVERYTHING transferred automatically to AT&T. 'Cynthia' tried to explain herself by saying it's been... read full review »
Filled under: Business & Finances Location: United States
Telemarketing21.com
January 9, 2008
So let's see... I pay $560 for my 20 preset appointments and I'm ready to go. I get my first 5 and I'm out the door. At my first stop I find 2 cars in the driveway but no one wants to answer the door. So I get in my car and call from my cell and no answer. Ok... so they got cold feet I tell myself. I go to my next stop and after knocking on the front and back door a woman finally answers and tells me 'I'm very happy with my Medicare coverage. I never would have agreed to an appointment.' She was not afraid to talk... read full review »
Filled under: Services Location: United States
Sleepy's Mattress
January 9, 2008
They sold us a Simmons world class super pillow top mattress with 1/3 of the top stitching missing. Over $800. They refused to deal with us because they sold us a mite cover which we put on the mattress the day we bought it and we never found the defect till 6 month later when we turned the mattress. They said our return date was up, the warranty was no good and we are stuck with the mattress! The mattress is only 8 months old now. We have been complaining with them for 2 months. So a third of the mattress is flat and the rest is high. We... read full review »
Filled under: Services Location: United States
Whirlpool Refridgerator
January 9, 2008
The technician was very rude. We asked what happened? Because it did the same thing before. He said I don't know what the tech did before. I tried to ask another question and he snapped and said it's done I put a heater in. He packed and walked out as we were trying to ask another question. Very POOR CUSTOMER SERVICE. read full review »
Filled under: Home & Garden Location: United States
www.iPower.com
January 9, 2008
I bought "WholesalePlus Reseller Program" from iPower. After then I tried to contact their customer support for setting up my folders. But neither any one was available on their given phone number 888-511-4678 nor I could find anyone on their so-called "24 hour live technical support". Then I wanted to cancel the sale, but I could not find any one to talk to. I don't know there is any government or autonomous body to whom we can complain this type of scam. Can anyone guide me. read full review »
Filled under: Services Location: United States
Direct TV Co
January 9, 2008
On the 4th of January at 13:00 Hr's I was Installed the Direct network satellite system, with 2 sets. I recently disconnected from another satellite co because of Horrible service. I was told that Direct TV was Very good. The Installer did a good job of Installing both set's? He got the living room set working, and was checking the bedroom set. He checked the signal, and said it was very good. But the converter wouldn't read the card. He then asked me if there were any splitters in line. I told him yes" the former co... read full review »
Filled under: Entertainment Location: United States
HSBC Card Services
January 9, 2008
I have been 100% percent disabled from Type I diabetes complications since 2005. 95% of my SSA and SSI income goes to pay for the special care I need. My physician has written to HSBC Services giving them a full listing of the complications and of my inability to pay on this unsecured debt. I have been threatened by HSBC Services and this puts my health at further risk for additional complications besides retinopathy, kidney dysfunction, poor circulation in the lower extremities, and a stroke which came on in December 2004. read full review »
Filled under: Business & Finances Location: United States
Traces in Time
January 9, 2008
Withdraws unauthorized payments monthly from bank account with no email receipt or receipt of any kind. read full review »
Filled under: Business & Finances Location: United States
Dynasty Sales
January 9, 2008
Similar story to all others. These young men claimed to be ASU theater students earning money for a trip to London leaving Jan 27. Selling books to be given to patients at Phoenix Children's Hospital. A good line. I checked the company while I was writing the check but it did not come up until I came back in the house. I then went to the 'new neighbor's' house that they said the lived at and of course they did not know them. I drove around to find them and then went directly to my bank to stop payment on the check. The... read full review »
Filled under: Entertainment Location: United States
The Moving Experts
January 9, 2008
In August 2007, I hired The Moving Experts to transport my goods from 2 locations in Illinois to California. However, when the moving truck showed up to move my goods on the specified day, it read 'Elite Moving & Storage' Without telling me, The Moving Experts had subcontracted my move to Elite Moving & Storage. That was the first red flag. But with the truck outside and a tight moving schedule, I decided to proceed with the move. At the first stop, I immediately noticed that the 2 movers were packing my furniture very... read full review »
Filled under: Services Location: United States
PCCillin 2007
January 9, 2008
By mistake I filled out several requests to renew my PC cillin 2007. when I tried to contact trend micro to correct the problem, they just do not offer a way to contact them and connect with anyone. read full review »
Filled under: Electronics Location: United States
Hoddiaphen.com
January 9, 2008
Charged me for 149.95 not authorized 4.95! read full review »
Filled under: Lifestyle Location: United States
Netzero / Internet Service
January 9, 2008
Netzero advertises if you aren't happy and cancel your account within 30 days, they will refund your money. Not so. They billed my credit card and refuse to issue a credit. I only had their service 2 weeks. It is out and out fraud. read full review »
Filled under: Miscellaneous Location: United States
DVDShop / Father Knows Best
January 9, 2008
I ordered these DVDs before Christmas '07 & got only the promise that as soon as these items were back-ordered & received they would send them to me. But they billed me before I received them. Is that legal? After I sent my order in I noticed that these DVDs were not available in anyone else's store or website. I'm becoming suspicious. read full review »
Filled under: Entertainment Location: United States
ST George Auto Sales
January 9, 2008
1st - we were told we had 2 months no payments - dealer lied - payments started immediately. 2nd - we had to smog the car - this should have been done before purchase so dealer could mail registration - we didn't even find out till WE asked about our license plates not being received. 3rd - We canceled GAP coverage in the first 2 days well within the 30 day period in which a full refund should be given, to finance company thus lowering our monthly car... read full review »
Filled under: Automotive Location: United States
Style Runway.com
January 9, 2008
I ordered several items from Stylerunway.com I thought it was odd they have NO CUSTOMER SUPPORT number or physical address. Their shipping charges are beyond outrageous. After I ordered several goods I could NOT get them to give me, email me a confirmation code. AFTER FOUR WEEKS THEY EMAILED ME BOGUS SHIPPING REFERENCES! DO NOT BUY FROM THIS BUSINESS. I HAVE HAD TO DISPUTE WITH THE CREDIT CARD COMPANY. I should have done more research before ordering from these "merchants". read full review »
Filled under: Business & Finances Location: United States
USA Financial
January 9, 2008
I can hope my story outrages those who read it and encourages everyone to take some sort of action. My wife is disabled with M.S. and because of this disease gets confused very easily. USA Financial called her promising the world and the sky. Told her it would be $200 to process her new credit card and that she would get $200 in vouchers to offset th processing fee. She gave them all our bank info and then changed her mind. They doubled talked her and got her confused and in the end she agreed. Out came the charges. I called USA Financial... read full review »
Filled under: Services Location: United States
Discovery Cruise Line
January 9, 2008
I took the discovery cruise from Fort Lauderdale to the Bahamas. This was one of my worst experiences. I ship should not have left the port that morning. The east coast was experiencing colder than usually temperatures and we experienced very rough seas. The captain made a big mistake when he decided to leave. More than half of the ship was physically sick and vomiting. Children and adults were lying on the floor very sick. The crew members were not helpful and they left passengers on the floor instead of tending to them. This could be because... read full review »
Filled under: Services Location: United States
Fedders
January 9, 2008
Fedders sells air conditioners at Walmart and Sam's Clubs across the nation. The problem is it takes 6-9 months minimum to have one serviced and longer than that to get any satisfaction out of the company. I live in Montgomery, AL (the state capitol) and can't find a service provider. The ONE that was here said that Fedders was such a terrible company to work with that they now refuse to service any of their products. Also, the one service provider said that 90% of their work was faulty air conditioners that they could not get... read full review »
Filled under: Home & Garden Location: United States
NaxpMedia, DVD order
January 9, 2008
I placed an order for a DVD on December 20. On December 22 my credit card was charged and I received a UPS tracking number. However, the order was never shipped. The tracking number from UPS reads "Billing information received" and has remained in that state ever since. It is now January 9th and the order STILL hasn't been shipped. NaxpMedia appears to be ignoring my emails and their customer service line is down. It is impossible to talk to a person. read full review »
Filled under: Entertainment Location: United States
Hoodia Phen
January 9, 2008
BUYER BEWARE: Do not go for the free trial-It will cost you $149.00. I tried this and took only 2 pills because they were so strong I felt like I was going to have a heart attack. Then I try contacting this company which gives you no telephone #. So I tried to reach them through e-mail to cancel. I don't hear from anyone and the next thing you know $149.00 is withdrawn from my checking account. I will dispute that charge of course. But this company is out to get your money and the product sucks!! read full review »
Filled under: Lifestyle Location: United States
CSEA
January 9, 2008
The system treats us all like deadbeats. I was making $75,000 but relo benefits I don't see sends my w2 to 89,000 and that's what I pay support on. I pay medical bills and insurance. I take marital debt and declare bankruptcy. I lose my job the next year and the the next three years my income is $40,000, $60,000 and $65,000 but I still pay support as if my income is 89,000 and never got behind. The ex claims the kids on taxes, makes more than when we where married, debt wiped out when I took it in the divorce and remarried to someone... read full review »
Filled under: Travel Location: United States
Samsung MP3 PLayer
January 9, 2008
My husband bought me a purple Samsung Mp3 player for Mother's Day 2007 and paid about 130.00 for it. It didn't work right from day one and I kept thinking it was something I was doing wrong, as it was my first one. Finally, in October 2007 I was fed up and called tech support. To make a long story short, after 3 calls to them and every time they "fixed" the problem and it would happen again or something new would happen, one grouchy guy finally told me to send it in to an address with a transaction number he provided and... read full review »
Filled under: Electronics Location: United States
GE Money Bank (credit card)
January 9, 2008
Loan companies love late payments and hate online banks. GE Money Bank has solved this problem by simply issuing false billing statements and illegally obstructing the victim's efforts to resolve the 'error'. In my case GE flatly denied receiving a payment sent them online by direct deposit from a reputable bank. I opened a credit card with GE in Dec. 06 with 0% interest on transfers for one year. I programed my bank to automatically pay them online every month and the first payment was received and credited... read full review »
Filled under: Business & Finances Location: United States
J2eFax Plus
January 9, 2008
A charge of $179.50 appeared on my credit card for a company I never heard of. I called the company in question from the number displayed on the charge my credit card company supplied. A lady named Vanessa with a foreign accent offered to cancel the charge and gave me a confirmation number, she then started asking personal financial information. I refused to give her anymore info and she replied that the charge would be cancelled. The number I called was 323-817-3205. I then called my credit card company and the said since the charge was already processed, they would send me a dispute form and I must return it ASAP. read full review »
Filled under: Business & Finances Location: United States
Archos 404 Camcorder
January 9, 2008
I purchased a 404 camcorder Aug. '07 at Sam's Clubalong with $160. worth of accessories direct from Archos. After numerous attempts of trying to get decent pictures and videos through settings and firmware updates, Archos finally gave me an RMA for my unit. They returned to me a brand new unit. After about two good videos taken, the same poor quality returned. Contacted Archos support again who advised a firmware update. Did the update and still had poor quality. The videos are not sharp, lighting is poor. I called Tech. Support and... read full review »
Filled under: Electronics Location: United States
Xoom.com
January 9, 2008
I used this company since i wanted to send money to my family in the Philippines for their new year celebration. This company promised a fast, reliable, and smart way to send money so i tried them out, now, i realize i should have just used western union. Here's the problem: dec. 29 we used their website to send $250 to the Philippines (= to php 10,043). The following day, my sister texted us that they (banco de oro - xoom's releasing affiliate) only gave her php 6,300. Our credit card has already been charged the $250 + $14... read full review »
Filled under: Business & Finances Location: United States
SeattleDirectCoffee
January 9, 2008
SeattleDirectCoffee has sent 3 shipments of coffee which was returned marked return to sender;however, they have debited my account for $48.95 three times. I never received an invoice or account number from these people. I am currently trying to recover my money. Wanda Kindell. read full review »
Filled under: Services Location: United States
BABY CLOTHING
January 8, 2008
I saw a cute baby outfit from my 7mo old daughter, these items looked new, Anyway I went to put them on her and they were for a 3mo old, I also noticed that the items were used. when I brought them in they said that the items did not belong to wal-mart and they were not going to accept the items back. they basicly told me that I was a lier, I even had a reciept,the time and the the item on it. and that I can't be helped. I had to go up a couple managers but I got my $10 back. read full review »
Filled under: Lifestyle Location: United States
Hoodia Complex with Green Tea
January 8, 2008
I ordered 1 bottle and they have started sending me one every month. I dont want it every month I never agreed to receive it every month. I just want it to stop. read full review »
Filled under: Lifestyle Location: United States
Style Runway - Juicy Tracksuit
January 8, 2008
Living in the UK we pay significantly more for Juicy couture so imagine my delight when I found "Style Runway" - a site offering massive savings on quality designer goods. I placed the order on 18th December and within 24 hours $145.00 plus a $1 overseas transaction fee was debited from my account. A week passed and I received confirmation the money had been taken with the promise of a shipping date "shortly". Three weeks and 7 emails - to the "live chat" and "info" addresses (none of them answered... read full review »
Filled under: Lifestyle Location: United States
RewardMeMoreTechnique
January 8, 2008
REWARDMEMORETECHNIQUE: Who are these people? How and WHY have they obtained access to my personal bank account? I never made an authorized a purchase that company. I only found out about rewardmemore when I tried to make a withdrawal at my ATM and there was insufficient funds in my account. I printed out my bank statement at home. That's how I discovered their name and phone number. I took a copy of your complains from this web site to my bank and their going to handle it. I made my first debit card purchase for a CD R... read full review »
Filled under: Business & Finances Location: United States
VISTA AIRPORT VALET PARKING
January 8, 2008
On December 30th, I parked my car at Vista Parking. My reservation was made via internet. When I came to the parking my car was immediately picked up and taken to its spot without any problems. On the day I returned, January 6, 2007 my car was brought back to me quickly seemingly with no problems. Before I left my car at the Vista Parking Lot, I reset my mileage to 00. Upon my return, there were extra 210 miles on my odometer, gas tank was almost empty and several personal items were stolen from the compartment, such as: Ipod ($499... read full review »
Filled under: Travel Location: United States
World Educational Services
January 8, 2008
I needed to get verification for my education in Colombia. In order to get the documents they required I had to travel to Colombia. The Ministry of Education in Colombia simply does not do business by mail of FAX. All original documents were delivered to WES. Then they told me that they need to confirm with the organizations in Colombia! My university confirmed but, of course the Ministry of Education has never replied to them. Their customer service people are not helpful, the wait times to talk to someone are always more than 20... read full review »
Filled under: Education Location: United States
CameraAddict
January 8, 2008
Company advertised fantastic price online for Sony HDTV. I placed order, then received email saying I had to call to complete the order. I was told I had to order their wall mount, a special cable, pay extra for warranty, and pay 3.5% shipping insurance. They lied about the accessories that I needed. Their cost escalated by $500. When I called back 12 hours later to cancel, they said it had already been shipped and had charged my credit card. This was also a lie. read full review »
Filled under: Websites Location: United States
Hancock Bank
January 8, 2008
I don't know who u guys are but i have $39.95 taking by you and i am mad as hell. If u know whats best u will returned it as soon as possible. I never even heard of this company. I am a single mother with 3 kids and i don't have time for you all to fraud my money out of my account. How did you get my account number please explain. I am going to be waiting on a response. If i don't hear from yall in 24 hr. U will be hearing from my lawyer. This is not a threat this is a promise. Have a bless day!!! read full review »
Filled under: Business & Finances Location: United States
Stearns & Foster Mattress
January 8, 2008
We bought a top of the line Stearns & Foster Mattress with the expectation that it would last at least 10 years or more. After only 2 years, the sagging in the mattress makes it almost unbearable to sleep on. Both of us wake up stiff, sore and feeling like we got no sleep. The warranty is void because it is stained due to my son (who is a baby). I just want to let anyone who is considering an expensive mattress from Stearns and Foster... save your money. Do not buy this mattress. It will be sag after only a few years and the company... read full review »
Filled under: Home & Garden Location: United States
Growing Rich w/google
January 8, 2008
Not authorized charges! read full review »
Filled under: Websites Location: United States
Reward Me More Web
January 8, 2008
I never authorized a charge of $33.87 to my VISA by Reward Me More Web. Unsubscribe me from you service ASAP! I will dispute this bogus charge through my credit card. Kim Ritz read full review »
Filled under: Business & Finances Location: United States

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