LOCATION: India
ICICI Credit Card
Credit Card statements are confusing, charging unsolicited interest on items with high interest load and crediting payments against o% balance transfer offers. Neither they give any merchandising track no. to specify payments nor they have a clear format of transactions flow as how payments are adjusted or interest billed against which all entries. This leaves customer guessing and call center also fails to clarify in the right way. WHY DOES ICICI USE SUCH CHEATING PRACTICES? read full review »
Ford India - Ford Ikon 1.8D
I bought a Ford Ikon 1.8D in June 2005. Since the 1st day my car has never functioned properly. Within 6mths of the purchase most of the parts were changed in my car by the Company service center but all the problems still persist. Now Ford is least interested to do anything even after placing several complaints. read full review »
Vijay Sales - Godbunder Rd, Thane
Vijay Sales not Service oriented. In spite of having bunch of staff/sales men at Thane, godbunder Vijay Sales store, a big swanky store which has opened just 2 months back, the store manager Mr. bhattacharya and his service staff are insult to current service oriented economy. With growth of economy i always thought that now is time to have good customer service but i was wrong after i visited Vijay sales, thane.
I blocked a 1 ton Hitachi Split AC which Bhattacharya promised will be delivered on Tuesday for which i was supposed to pay on... read full review »
Samsung India
I have samsung SGHE730. I am using this phone for 2 years. In Dec'06 because of my mistake the LCD screen was broken. I got it repaired from samsung company's service center in Vile Parle, near Nanavati Hospital. Also paid rs 4000/- for it. The phone was working ok for 3 months and now it started giving problems regarding display. When I reported the matter to samsung, service center started giving erratic reply. They say that problem is due to some internal display connector which is broken. It is due to handling problems as per... read full review »
National Insurance Company Limited / Car Claim
My car was insured with National Insurance Company Limited, Branch Office, Barnala vide cover note no765345dated21.02.2003. The said car met with an accident, the claim was lodged with the company and all the formalities were completed. The claim no was 404201/31/03/6100136A/c Vehicle No.PB19A8137 (Divisional Office Sangrur).The Branch Manager Mr. Pranab Sen demanded 20% of claim amount as gratification, which was refused by me. At this the Branch Manager harassed me by every possible way and when I didn't relented repudiated my claim on... read full review »
Indian Railways
I traveled from Salem to Chennai (Madras) on 08-04-2007 by Rapti sagar Express (Train no:2512). The worst ever train travel i had it in my life. First the train itself delayed by 1 hr,next the Coach which i traveled is very very worst. Not only my seat (S12/SeatNo:64) the whole coach is not appropriate to travel. Water not coming on the toilets, fans and lights also not working. We informed the TTE , he said it should be like that if you wish travel thats the reply we got. read full review »
Food Bazaar
FOOD BAZAAR... Bought goods worth Rs 2795 on 7th Apr 2007. Some items were found to be charged more in the bill than the amount written on their face. They are taking people for a ride. It is not possible for people to check each bill for all the items bought, but it seems all these discount claims are bogus. Some items are charged above MRP. This is a very unhealthy practice... read full review »
HP Pavillion dv9222
Hi, I bought a HP Pavillion dv9222 very recently. It came with windows Vista. With in a week of Purchase, the screen went off when I was making a presentation to my client. Landing me in a very embarrassing situation. The Service center guys of Hyderabad, couldn't tell me what went wrong. They came with a solution for the display with replacing it with a new screen. But didn't connect the built-in Web Cam. I sent it again to the service center and it has been 3 days since its with still couldn't return it to me. My clients meetings are getting affected by this. HP service SUCKS. read full review »
LG Washing Machine WD-8529NP
I purchased my washing machine in 21/04/06 which is still running in warranty period. But now i am repenting over the purchase of this machine as it has been trouble shooting. From the day one LG Technicians has been attending to various problems in the machines and lastly one of the technicians came to change the outlet pipe which was licking. Adding to my problems and made the matter bad to worse by dismantling my whole machine, which inturn had a short circuit resulting in the burst of drain motor.
But, the very next day he got back... read full review »
Puravankara Projects Limited
We purchased a flat in Oct 2005 with the assurance that the complex will be ready in Mar 2006. Till date, after more than a years delay,work is still going on, few families have had no option, but to move in and live in appalling conditions, no cleanliness, workers still on site. (DO TAKE NOTE THAT THERE HAS BEEN NO COMPENSATION PAID TO ANY OF THE BUYERS since the delay has been "due to God sent factors", give me a break... will they put up with a delay in my payments to them, if i also quoted "God sent factors"???
the... read full review »
WaveTel / Wave Communications
I had purchased a brand new NOKIA-M70 mobile handset at the following location on 11th March 2007.
WAVETEL - WAVE COMMUNICATIONS
NO.333 SALMA COMPLEX, ARCOT ROAD
KODAMBAKKAM
CHENNAI - 600024
TAMILNADU
CONTACT NUMBERS : 4358 7474
CELL : 9884496661 / 98848 99666 / 98847 77377 / 98844 50000
Ever since I bought the handset, I've been experiencing hardship due to very poor battery back-up which forces me to charge the battery almost everyday. My usage is very minimum (hardly 15 to 20 mins per day - including listening... read full review »
Motorola Motofone F3
I purchased Motorola Motofone F3 on 3rd march 2007. and within 2 days it started hanging for every 5 minutes. I dont Know What Happened But It is giving me too much trouble like not displaying screen display properly. read full review »
Man Financial
Small investors watch out when large broking firms like Man Financial promise you to "make" your portfolio. Not only do they have novices in their offices who press the wrong buttons - yes they press buy when they should actually be selling, creating false liabilities in the investor accounts. Not only this, they ensure NSE is hand in glove with them in sending out legal notices asking investors to pay. Mr P Chidambaram and Mr Damodran have been talking about investor protection but how are incidents such as this addressed and Man Financial nailed, Mr Damodran do you have any answers? read full review »
Kotak Mahindra Bank
This is a complaint against Kotak Mahindra Bank. we had taken loan of Rs. 294000/- (Two Lakhs Ninety Four Thousand only). Agreement No: 12701115/01 . in the name of Sanjay Bhanudas Amate, Flat No.3, Second Floor, B-1 Kumar Padmalaya, Off D.P.Road Aundh, Pune - 411007
Agreement Date: 13/02/2004
We wished to foreclose the account and have completed all the necessary formalities in respect of the same. we have foreclosed the Loan account on 9th March 2007.
We have received a cheque from kotak mahindra bank an amount of Rs.120750/-... read full review »
White Tiger Drycleaners
They are the worst dry cleaners ever and they totally cheat their customers by putting up pictures of "STATE OF ART" machinery. Well, their STATE OF ART machinery ruined my $200 Jacket. It got faded and they kept telling me that it was faded when i sent it for dry cleaning and then they said that it was the design of the jacket... the fading was the design. They made many excuses for the fading but failed to admit that it was all their fault. It was a brand new jacket and they did nothing to fix it. DONT GO THERE! read full review »
Whirlpool Ice Magic
I am sending this mail after disappointment with my high efforts with the Customer Service Team:
I have purchased a Ice Magic Whirlpool 285 Ltrs. Refrigerator on 10-05-2006 from your Dealer M/s. Discount Circuit, B-1, Mewar House, 1, Kilokari, Ring Road, Ashram, New Delhi under Invoice No. 2164 bearing Serial No. 2449. It was a great trust in your Brand because we are already using your appliances in our home. But this trust stands only for few days when my fridge started giving me trouble. The performance of the machine was not to our... read full review »
HP Pavillion DV2124 Notebook
I also have been a victim of HP's poor after sales service support.
the laptop i purchased just 2 months back has started to show signs of being a defective piece.... but nobody at HP is willing to take ownership of the poor response they have given. My laptop shuts down while working without any rhyme or reasons and all the possible causes have been checked... yet the engg are unable to diagnose the problem...or to solve it. To add to that the dealer who sold us the HP laptop, his license with the company has expired and he did not... read full review »
Reliance Infocomm
I had an outstanding of rs. 2689 for my reliance post paid landline connection. Out of which i paid 2500 (a whole no.) on 31st of march 2007 still to this date after 2 visits to reliance webworld at sector-31 gurgaon i only got false promises like, the phone is already activated, which was obviously a farce as the phone was as dead as before. On contacting reliance customer care on the night of 1st April i was asked again to go to reliance web-world they third time to get the services activated. The web-world people say its not in their hand... read full review »
UTI Bank - Kaurthala
My saving a/c no. is 088010100006279 and debit card no. is 8036 in UTI Bank, Kapurthala (Punjab). My card was not functioning properly so I applied for a new debit card on 21st March 2007 in UTI Bank, Kapurthala and they advised me to take your new card as well as PIN on 31st March 2007 and till then you use your old card. I was out of station on 30th March 07 and used my card in the ATM of DDA Market, Rajouri Garden, New Delhi to withdraw money but ATM did not return my ATM card and gave message Unauthorized Card Usage". I was harassed... read full review »
Micronas Telecommunications
I gave my Nokia 6600 to the Micronas Telecommunications (Authorized Nokia Customer Care, Noida), they charged me 30 for my snag and then handed over the cell to me. But the cellphone was giving the same problem again so i visited them again. They told me to send the handset to Nokia and for that they charged a hafty amount of Rs 976. But am facing the same problem again. Whenever i visit them , they take my handset and return it next day without any rectification. I am getting ugged with them, Someone please suggest what should i do??? read full review »
Indane Gas Cylinder
I am customer of Indian Oil and in possession of Indane Gas. My distributor for Gas Cylinder is M/s Santosh Gas Service, D/100, Kamdhenu Complex, Inside Panjara Pole, Polytechnic, Ahmedabad-380015, Gujarat, India.
Today(02.04.07) when I tried to replace my new cylinder with old cylinder(as it was exhausted) we observed some leakage in new cylinder. We desperately tried to contact all the phone numbers of our distributor, the emergency numbers given in the Cash Memo,customer service center of Indian Oil but regret no one could be... read full review »
Spice Telecom
The last three days, there has been zero signal on spice network in JP Nagar 7th Phase. And the worst part, trying to contact the Spice Customer Care, puts me on IVR queue for as long as 30 minutes, but no one even bothers to respond. I wish they sign a service level agreement guaranteeing atleast 99.9% availability. And penalties payable for non-availability of network! read full review »
Nokia 6610i
i have purchased my Nokia cell 6610i on 08.05.2006 vide cash memo no. 16998 from Tara Electronics . After a period of about 8 months it start making trouble. It does not receive any signal from the service provider.
I took the cell to the authorized care centre of gurudarwa road karol bagh delhi on March 02,2007 and received back the same on March 29,2007. However the problem is as it was earlier. read full review »
Airtel - Indore
I am the airtel prepaid customer. I was using the airtel gprs service. Since december2006 i want to deactivate this service. For this i was go to airtel city office indore many times and i have use customer care service many time but up till now it is not deactivate and daily they less 10 rs from my account. Every time they was said that the service has been deactivate. No action has been taken. Very poor service! read full review »
Maruti (Suzuki) Udyog Limited / MarutiSwift DieselVDi
M/s Maruti Udyog Limited,through their dealer M/s Hira Automobiles Limited took the booking amount of Rs.five lacs on the promise of delivering the car with in fifteen days on 03.02.2007.Till date the car has not been delivered to me despite several representations.The situation has turned worse in the way that representatives of the dealer misbehave with me when ever I make a query. read full review »
Maruti Zen Estilo
A copy of email to Maruti:
Dear maruti team,
My name is paras, and I bought a maruti zen estilo recently. The details of which are as :
My Name : Paras Allawadi
Date of Delivery : 11-01-2007
Car model : Zen Estilo
Vehicle registration No. : DL9CN-5563
Chassis No : 104435
Engine No. : 3225969
Vehicle delivered by Executive : Mr. gurbachan Singh
Vehicle bought from : Aalianz Automobiles, safdarjung enclave, new delhi
Payment : Full Down Payment
This was my very first experience with... read full review »
On-Dot Courier & Cagro Limited
I have booked my courier to pune on 26 Mar 07. Courier number is 211244413, but still the courier has not arrive to specified address. I talked to Ajay on 27010075 about this delay on 28 Mar 07 but no action has been taken from his side.
Now today 31 Mar 07 i called up your headoffice in Delhi on this number 45086132, their the girl on reception gave me number of customer care manager "Sujit"(9212601527) and informed that he is available there till 8:30PM and will help me solving this matter. I called him and he told me to call... read full review »
Maruti Suzuki 800
A copy of email to Maruti Suzuki:
This is to bring to your notice the lated efforts of your franchisee showroom- Alliance Automobiles, Safdarjung, New Delhi in taking action against a complaint made for a new Maruti 800 car DL2CN 6234 purchased on.
The aforementioned car was delivered without the PDI check and the AC was not working. The complaint was registered to Mr. Sandeep, an executive in the showroom, on the same day. The following day a complaint (No. 268117) was also registered on 23 March at 12 noon with Maruti Customer care... read full review »
Reliance Outlets - Jayanagar, Bangalore
I went to Reliance outlet at 4 th block, Jayanagar, Bangalore-560 011 on 30.03.2007 for purchasing one Reliance Data Card for my Laptop. The salesman wanted to know the type of laptop I had and asked me to bring the same on 31.03.2007. As such today that is on 31.03.2007 I went with my laptop to the outlet. To my astonishment, I found no body at the counter and when I inquired with other staff, they informed that the counter remain closed for 31.03.2007 and 01.04.2007, though there was no notice board displayed. This type of indifferent... read full review »
BSNL Internet Connnection
Hi, I have connected my landline to be used (sometimes) as internet. I have forgot the password to connect to the internet. Anyone, how to reset the password? read full review »
Bajaj Pulsar Manufacturer & Sai Service
Complaint on: Bajaj Pulsar Manufacturer & Sai Service
This with subject to delivery of Two Wheeler vehicle of Bajaj Pulsar-200 DTSi. The fact is that the I have booked the vehicle on 10th of March 2006 by making the down payment of Rs 25000/- app. from Sai Service, Borivali Branch. As i am staying at Andheri East, I am able to booked the vehicle from Andheri branch also, now it's almost 20 days are crossed but i haven't received the delivery of my vehicle. I asked for the reason for the same they told me that they have not... read full review »
Tata Indicom Mobile Prepaid
This company in India "Tata Indicom" is famous in harassing the users of their phone service in general. This company with good reputation in Truck manufacture and Steel manufacture diversified into telephone service by acquiring 'Huges Telecom' in India for fixed line telephone. Their entry in this sector expanded to the huge population base in India with cheap cell phones at a price of US$45/= including a handset made a initial headway. I was one of the unfortunate subscriber of this company phone 2-3 years back due to some... read full review »
IOL Indane Gas
The LPG connection in my home is in the name of my mother in law S. Kwei , consumer no.3922. The dealer C.I.T. gas distributer,31/1A Dr suresh sarkar road, kol-700014 has been suppling gas after 7 to 10 days of booking , and this inspite of booking at intervals of 21 days.My last gas booking was on 23.3.07, and I am yet to receive a refill in spite of reminders. This has been going on for the last 6 months, causing great inconvenience to us.Repeated complaints has only elicited a response of ''less supply". I appeal to the authority/company to ensure regular supply and better services from the dealer. read full review »
Nokia 6265 CDMA
I bought a brand new Nokia 6265 CDMA phone, from Hotspots Retails Pvt. Ltd., Shop no 64, EDM, Ghaziabad, and within a day it stopped detecting the headset HS-31 provided with the phone. This is really bizarre that you pay such a huge amount for such poor services. I bought the phone to solve my communication needs and not for running from the retail shop to the Nokia Service Centers. read full review »
Nokia N70 Music Edition
I have bought the mobile N70-Music Edition on 14th feb. I found that memory was not detecting. I was out of station that time. So it has taken 5 days to complaint at Nokia Care centre. I have logged the case on 20th feb. They have deposited my mobile from that day. But till now they have not given any replacement. Every week they give next 7 days date only. Very bad mobile and service! read full review »
DishTV DTH Set Top Box
I bought the DishTV set top box from Vevek Ltd in Chennai and one guy with a Vivek uniform landed up at my place to install. On inquiry he told me, he does not have the drill bit to drill a hole on the wooden frame of the window and went on to suggest me to get that alone done calling a carpenter!
Later when he went to the terrace to install he said that 10m cable is given free with the installation but the bit he has a meter extra, if I were interested on a payment of Rs.22. I was a bit irritated and said no to his question, he proceeded... read full review »
IDBI Bank / Home Loan
I have taken a home Loan from IDBI Bank and have had a horrible customer experience right through my association since January 2006.
In the last incident the Bank deposited two posted EMI cheques in the same month i.e. in the month of March 2007 instead of one and as a result the second cheque bounced due to insufficient amount due to no fault of mine. I as a result have incurred a penal charge and moreover my financial rating with my Savings Bank is marred.
On complaints to the collection agencies I have not had any response nor any redressal.
Beware! read full review »
Pergo Laminate Flooring
My god, I wish I had checked out your website before I got mixed up in Pergo laminate flooring. I had it installed in the kitchen, bathroom and hallway.
It is impossible, absolutely impossible, to keep looking nice. Absolutely every time anyone (or my pets) walks on it, it must be wiped and buffed. I notice this complaint is common. I have one friend who was so aggravated by this that she had it removed and sent it on a one-way trip to the dump. My sister has the same complaint. I think this is a major shortcoming of laminate flooring... read full review »
Airtel Payment Services
I am using the Payment Services for refiling my AIRTEL prepaid account since last 7 months.
So, tried to refill my mobile account for last month as well.The transaction was a failure. Then I tried few days later (say 2 weeks later) ,even then the transaction was a failure. Bought a prepaid card & recharged my account.
This month as well, I tried to use Internet for Prepaid refill. It was a failure transaction again.
Hence, this is really absurd that an issue is not being addressed since 2-3 months. read full review »
HCL InfiNet Ltd.
I bought nokia N70 in october 2006. The hand free i got with the set is not give me better quality of sound in jan, 2007. So i decided to replace the hand free and i go to the nokia care center at sco 2453-54, sector 22-c chandigarh. They give me a job sheet for replacement of hand free in 15 to 20 days after completion of 15 days i call on mobile no. 9872789087 and talk with miss meena she told me that the come to the office and collect the hand free when i visit the shop they told that the model (HS-3) is not in stock i call several times but they do th same process several times. Very poor service! read full review »
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