I dont really have a complaint just to let people to know I had a postive experience with Thrifty Auto. With less than perfect credit I was able to purchase a car and I have had the car for 1 year with only one issue which was taken care of with my warranty. No issues everyone is kind and professional. Thank you Thrifty Dan & Bo read full review »

I write to you in utter disgust for the service I have received from Gateway Toyota Gateway, as you can view from the attached letter to the manager whom has not replied to my mail & has denied receiving the email. My husband & I were on holiday in Johannesburg and Cape Town since the beginning of December and had to deal with the additional cost of a battery replacement on the 2006 Toyota Hilux we had purchased in May 2010. With us doing just 5000km's since the purchase of the vehicle I feel it was unfair for Toyota Gateway... read full review »

I had my car stolen and was trying to get in touch with the insurance company to see if I had anything cover. I only had libility but I wanted to know what to do about it becasue I had paid 1 year. If I would get any of my money back? Never got anyone to call me back read full review »

The service department says they are just too busy to help. "Go away, make an appointment and come back again later" is their line. Unsatisfactory on so many levels. I witnessed, through the window, an office with a seemingly adequate number of staff bustling around inside. (It took them 10 minutes to notice I was waiting) Come on, people! Are you really that busy or just LAZY? If Nissan corporate HQ was aware of what was going on at this dealership, heads would roll!!! They really need to re-staff the Power Nissan Chandler... read full review »

GIVE THE GIFT read full review »

My Honda Accord which just over 1 year was stalled along jln 222. To my relief because Honda Service Centre just rite in front of me . Its about 6.30pm which the garage door was closed but people still inside there preparing to leave. I tried to ask for their help but was turn down, I was told no mechanic available. As people usually did when their car broke down, I open the car hood even though I know nuts bout Honda car while the expert inside the service centre just don't give a damn. I ran a diagnostic using my torch light, I believe... read full review »

On 11/23/10 my wife had new tires put on our Toyota Seq. by a local tire store(Manning, SC) and the mechanic suggested getting wheel alignment. I called TOYOTA (SWT) service dept a talked with Sam T.(SUPER guy) asked about wheel alignment and he said that they could do it. I met my wife and kids at the dealership (Scott Will Toyota) to have wheel alignment done around 4'oclock. Sam T. greeted us and took the keys. About 45 min. later while we were looking around lot our truck was brought up front and parked. We went in back inside waited... read full review »

Hi I was charged for a full tank of gas (on a re-fill when returning the motor vehicle in Nice, France - National Car Rentals). We were unable to fill the tank up as the petrol station broke down - however we were able to full the tank 95% full. This was pointed out to the car rental and they said this was fine and would be no problem. We were charged Euro 45. I have now complained to Carhire3000 four times (via emails and telephone calls) with no adequate response. I NEVER complain (even when slightly ripped off) but I have chosen to... read full review »

I purchased a motor for my 2004 mitsubishi galant from this company I paid 2 equal payments of $500 one on July 28, 2010 and the other on Aug 9, 2010, the company did send me a motor in Sept but it was the wrong motor so they sent me another one that they took out of a wrecked car and since that motor was taken out of a wreck car it was broken. I have been calling this company for months and they have been so rude to me even after the patience I have had with them. I called again for the last time on Jan 12, 2011 and the owner told me he... read full review »

I have been insured by The Hartford through AARP for over nine years without a claim. They insure my home, condo and auto. The claim amount was approximately $1800 for damage to the Left Rear of my 2002 Cadillac Escalade. My car was in excellent condition with low mileage. The shop wanted to replace a New Left Side Molding and Left Rear Tail Light Assembly. However, the adjuster said No, Repair it, and find a used Tail Light Assembly. Well they couldn't find a used tail light and still said they couldn't repair the... read full review »

During delivery of my altolxi car there were scratches on the bonet and paint on the bonet faded read full review »

My wife is one of your clients through First for Women, it is the FOURTH month since my wife's vehicle was taken in for repairs. To date we have spoken to at least 9 representatives of First for Women and yet the vehicle has still not been repaired. So far no one has been able to advise why it has taken so long to resolve this matter. The summarized version of my complaint is as follows: -The vehicle was involved in an accident in October and the company immediately began processing our claim -In December First for Women... read full review »

I am the original owner of a 2006 Mercedes E 350 which has been serviced on time by Mercedes dealers exclusively. December 2010 at 80, 000 miles the transmission failed and the repair was $6, 550.00. No explanation was given for the failure and to add insult to injury when I asked for the failed parts the answer was that these were available at an additional $1, 000.00 charge only. Phone calls to MBUSA headquarters remain unanswered. A call made to MB Stuttgart Germany resulted in "there is nothing we can do" Emails to Mr. Veig... read full review »

Avis offers to fill your tank with gas at approximately the going rate $3.20 (in sf) when you return their rentals. Sounds like a convenience, but beware! The contract states that you will be charged for a FULL tank of gas regardless of how much is in the tank when you return it! in my case with a chevy impala the cost was over $60, even though i returned it with more than 1/2 tank of gas in the car. Heavy taxes are also applied to the gas fee. Forego this one and fill up at a nearby gas station before returning the car. read full review »

I had dents to my driver and driver's side passenger doors repaired in December 2009. When I got the car back the following NEW problems were present: Wind whistle coming from drivers new drivers side mirror on new drivers side door Door doesn't close properly Window winder stripped - doesn't work light on inside of drivers door cracked and not working grease smeared on windows. Despite going their 3 times they have not repaired the wind whistle, claiming my car is old. They are very rude and unpleasant. They... read full review »

I purchased a vehicle from this dealer on 12/4/2010 and he assured the vehicle was in good condition. The day after purchasing vehicle I began to have several problems with the vehicle from the brakes squeaking real bad to loud popping noises in the wheels. I approached the dealer about the issues and basically brushed off and told that there was nothing wrong with the car. I decided to have the vehicle inspected by a mechanic and found out that the car is falling apart. The transmission is bad and slipping, the brakes need to be replaced, the... read full review »

dont know were my parts are bought all my parts took to a j tires company in gallup new mexico and had them replace and put parts on well i thought they did when came to pick up paid and left then decided to look to see if put parts on nope u joints wernt put on other stuff was missing so went back said no they wernt put on owner said said no they were so went out to show what they did not put on so then call guy that done the job said oh i forgot. had parts in is tool box so got my parts. took money back for that and went else were to put on... read full review »

When my mother bought her car in 2007 - she was refused live insurance. My dad was put in a home in 2010. We went to the local ford dealer for help to reduce payment amounts or buy back the car - to no avail. My mother passed away on Jan 02, 2011. Again I went to the ford dealer for help - to no avail. I have driven and owned a ford for 30 years and just bought a 2010 F150 in October. The ford service is great, but they wont get my money or business anymore either because of the incosiderate behavior portrayed by the dealership. My next vehicle will be a Dodge and I will encourage anyone that I can to not purchase a FORD product. read full review »

I've been reading on this website about the problem with Scion tC trunk handle panels breaking off, after mine did the day after Christmas while visiting friends in my hometown. It was a cold evening, and when I pressed on the handle latch the whole panel came off and was hanging from the back. It was too cold for me to tinker with it in the parking lot of a pub late in the evening, and I've since duct-taped the thing to the back of my car. I am going to call Scion and see about getting it fixed, since I do love my Scion and have... read full review »

I had two payments left on my previous Subaru contract, so, I leased a new car from Maple Shade Mazda in Maple Shade, NJ and was told my previous car lease would be paid off as part of the sales negotiation. Well, it wasnt and now I have two separate car payments this month. I called Maple Shade Mazda to find out what happened and I was told, (in not to nice of a tone) that I agreed to one payment only, not paying off the other car as I was told by the salesman and the general manager. This response came from the sales manager, Brian Golin... read full review »

I have been charged for an unexpected fee of 36 euro, january 11.2011, This is 5 months after I was hiring a car on Sardinia. I can see that others have had the same experience. I want this amount to be paid back to my account. I have not been informed about this fee or agreed in paying it. read full review »

Sir, I have been using Maruti cars for more than 20 years. Recently, I decided to purchase Ritz Vxi after test driving all cars of its class in India. Congrats to Maruti Suzuki engineers for creating this marvel. Driving this car is quite an experience! But, my joy in purchasing this wonderful car was lost after the treatment meted out by the dealers, Indus Motors Co Pvt Ltd, Kollam. I had to exchange my WagonR Lx for purchasing the new vehicle. On 30/12/2010 the dealers quoted an exchange value of Rs 1, 55, 000 for... read full review »

my toyota innova E diesel 2005 (mileage is 65000km) very gd condition but on the 4th year up to now. On and off, i think of the fuel pump it sometimes occur on the second gear, it will suddenly choke but it will disappear for quite a while then it will again happen.Is this a factory defect? i have heard from other innova owners they also experience this. What do you think ?my car is 5 yrs old is this still under warranty if it is a factory defect.? read full review »

we ordered a 110 four wheeler for my seven year old son for christmas put the wheeles and handle bars on even changed the oil.Leaks huge amounts of gas (the whole tank in about 2 hours) from the fuel filter and the carborater.There sales rep also told us it can be governed down to 5 miles an hour and is definitley not the case when you govern it down you have to push it to get it going and then once it starts moving if you turn the wheels it stops also if you keep the wheels straight it will build speed up to 20 mph governed down.The remote... read full review »

WE ARE A DEALERSHIP IN PHOENIX, AZ AND ARE POSTING THIS TO WARN YOU ABOUT AUTO SERVICES COMPANY, INC. THIS COMPANY FALSELY REPRESENTS ITSELF AND DOES NOT STAND BEHIND THEIR WARRANTIES. FROM THE SALES REP (CLIFF LUBEN) WHO SOLD US ON THE WARRANTIES TO THE UNDERWRITERS WHO APPROVE THEM THEY ARE ALL CROOKS. BUYERS BEWARE! read full review »

I BOUGHT A PC CAR 50 DAYS AGO AND TIL NOW I HAVE NOT RECEIVED MY ITEM. COMPANY HAD SEND ME A TRACKING NUMBER BY EMS, THEREFORE EMS NEVER HAS A UPDATE FROM THIS SHIPPING, SINCE DECEMBER 7TH. I HAVE REPORTED THAT TO THE COMPANY AND STILL WAITING FOR MY ITEM. WHAT HAPPENS TO EMS? WHY THE COMPANY DOESN´T COMPLAIN IN FAVOR OF THE CUSTOMER TO SETTLE THIS FASTER? I UNDERSTAND THE BUSY TIME IN THIS PERIOD, BUT IT HAS TAKE ENOUGH TIME AND NOTHING SO FAR. read full review »

bought in may a reman transmission for my 02 sebring and right off the bat had a big leak in the pan cause all the bolts were stripped. I had them repaired, transmission planet said they would reimburse and I never heard from them until my credit card disputed with them then the money show'd up. it turns out they changed hands after I bought the transmission. Recently I had another leak from selnoid gasket and again I tried to contact them to find out they are out of business with no further contact info on the warrenty. it's a little late now but if you find them under another business name don't do business with them. read full review »

Beginning in the beginning of December, I began to have odd noises coming from under the car whenever I made left hand turns, as well as hesitation coming from the engine between apx. 25-40 MPH. On 12/15/10, I brought the car to Gator Chrysler Suzuki to have it looked at, as it was still under factory warranty. I received a phone call from them later in the day asking for my maintenance records, which I did not have, as I have had a personal friend change my oil in an attempt to save money. I was told that because the engine may be... read full review »

His customer service is horrible. We cannot get ahold of him to pick up the bike and he never called us to let us know that the repairs were finished with a final bill. In fact, it has been over 8 months trying to get in contact with him and we STILL have not received a call back!! The only communication for the month of December was an email stating his phone service wasn't availble while he was out of town. If you have all the time in the world use him, but if you want dependable customer service, go else where. I should of learned the... read full review »

I took my truck in for a routine oil change at Canadian Tire as I have for the past 10 + years. The oil I use in my truck is from off the self and not an option in their computer (GTX 5 20). I did accidentally grab the wrong weight of oil, in fact I grabbed the 20 50; I brought it to the counter and waited for the sale/service staff to acknowledge me; I might add that he was a new hire, 3 weeks. At one point he said that I had to wait because his entries into the computer could not go any faster - Fine. He look at the oil I had brought to the... read full review »

My vehicle has been to Action Ford Constantia over 10 times for the same problem. My little 1.3 bantam has never been right since day one. I have an idling problem that apparently cannot be fixed!!! They have accommodated me with a courtesy vehicle when my car has been with them, and I really believe that they have tried to come to the party, but I think there workshop lacks the skills to fix the problem. Action Fords solution to the problem is for me to buy a new vehicle, which will cost me thousands of Rands. I cannot afford a new vehicle, and they have given up on the problem. As a consumer, I am extremely unhappy with the outcome. read full review »

Wow to hear a owner tell the mechanic to break something so he could bill for something. WOW i would never go there again read full review »

Was interested in purchasing a car from Tokai Multifranchise. Went to see the car on a Tuesday & signed the offer to purchase immediately. Chatted to their 'business manager' Chantel who filled out finance application, etc... long story short, I managed to get better finance myself, so decided to go with mine. That's when the trouble started, out of the woodwork came a delivery fee R 3249, which i wasn't informed of, decided to pay cash & not finance & i'm still waiting for the invoice. Was basically told... read full review »

Yul, I am still waiting on your call, everytime we call you, you promise to call back and u never do!! before service was good, but the moment we got the car it was pathetic. My car that I do not have a year (that you said was in EXCELLENT used condition) has cost me over R15000 in repairs. Did you guys have it checked out? Why would my engine pack up just over a month after I bought it, and then you wouldnt have the decency to assist us on it. The motor plan you sold us is pathetic, does not pay for ANYTHING. I am totally disgusted by the... read full review »

I purchased a car from Burchmores and traded my car in. On exchange there was money owed to me by Burchmores. I Paid R1000 to keep the car on pending whilst waited for finance to approve, however it got declined the first time due to misunderstanding, BUT THEY were quick to refund my R1000 via internet transfer...AFTER the confusion was sorted and my finance got approved...they had to pay back the R1000 again...HOWEVER!!! via a CHEQUE which takes 5-7working days...and the same went for the money they owed me for buying my car... I am still... read full review »

Hi, My name is Dee and I've been waiting since 1-6-11 to recieve a gas card and get online to www.kitshipment.com to find out what my $24.99 bought and recive a $25.00 gas card. How can people keep doing this? There should be some way to BAN them or put on Black List. This is getting very costly. Any suggestions??? Dee from Delaware read full review »

A client of Zurich insurance crashed into my car and when i phoned Zurich they tell me that it will take 3 to 6 months before my car will be fixed. How is this possible. Are they trying to get me not to claim from them. This is disgusting insurance service and arrogant telephone manners by their call centre staff. read full review »

The service at Lyndhurst auto is beyond shocking. I have now spoken to every signle individual in the mini department and yet to get a response. All I required was a brake switch for my brake light which was out and this has not been resolved since last year October. The service people are beyond incompetant. I will never ever buy another vehicle from these people!! read full review »

This is the most pathetic service I have received from any car dealership. Driving a bmw you would expect the service to live up to the brand but unfortunately not with this dealership. to cut a long story short I had to take my car in 3 times to finally get my issues sorted out which should be standard replacements of parts, no feedback received from service advisor and just passing the buck on the issue. On the last occasion bmw picked up the car themselves as I was not willing to waste my time, after receiving my car back I noticed my brand... read full review »