Bait and switch tactics. The 2006 Jeep Wrangler Sport I purchased did not come with all the features I requested. Also the vehicle was supposedly imported from Portland, Ore. Turns out to be from Auburn, WA with many miles on it. Also applied for a lower interest rate loan with a credit union. Dealership forged my signature for a higher interest rate loan. Contacted State Attorney Generals Office, BBB and corporation. Received useless responses from all three stating nothing can be done. Horrible experience with this dealership in this state. read full review »

I found Redline Torque Converters on ebay while I was looking for replacement parts for my mazda 626 infomous CD4E transmission. I ordered a torque converter and paid through pay pal. Weeks later I still had not received it. I called them and talked to someone who looked into my order and said that it had not shipped because they were waiting for additional information. Specific vehicle info and a $40 core deposit. I payed for the core deposit over the phone on a credit card and I got my converter a week later. I sent them my old converter but... read full review »

I ordered an engine from Assap Motors and they sent the wrong one twice. I sent both motors back, and they charged me 244.00 in shipping and I never got a good engine. read full review »

I ordered an item from this company. A gearbox. costing £450 for next day delivery. Not only did it take 5 days of constant hassle for the part to arrive, this was in aug 08. Now in feb 09 I GOT A LETTER AND INVOICE. They have taken a further £135. for an apparent surcharge. Which was NOT mentioned when ordering. When I phoned the company I was told this is the norm. they wait 15days then attack. This is 7 months. and they have taking a payment without my authority and with no reason. When i asked for a refund i was told... read full review »

Beware Findlay Toyota in Las Vegas attempting to make up for poor auto sales by not honouring extended warranties!! I have NEVER had a positive experience with this dealership. The most recent - a Toyota Avalon with 36, 000 miles blowing black smoke. They have had it for 8 days, are avoiding phone calls, other than one to say we had to provide them with all oil change receipts, and another to let us know that Toyota corporate HQ had not yet given them permission to open it up... suggested we came and get it and bring it back on the one day a month a field rep is there. What gall! read full review »

Three weeks ago I noticed a puddle of blue fluid on my garage floor under my 2007 Honda CRV and determined it to be windsheild washer fluid. The reservoir is located behind the front fender and I could see it. Since I had a $400 dollar 45000 mile service one week prior I called the dealer (Ray Price Honda, east Stroudsburg, Pa) that performed the service and every service since I purchased the auto from them. I also purchased the Honda Care warranty. They instructed me to bring the car in and upon doing so, they told me that the reservoir... read full review »

On the 4th of february 2009 on my way home from work(Sydney Int Airport) I stopped to put fuel in my car at the 7-Eleven store in Arncliffe. I had about 100Kms till empty before I refilled and I put 36.4 Litre's in. I had 510kms till empty when I departed the store. I did about 40 kms and had to pull off the M5 West bound as the car started to run ruff and back fire. I got the car home and it started to stall. I called nrma and they seem to think that theres water in the fuel. I will be having the car towed to have the fuel drained... read full review »

We purchased an extended warranty with this company in July 2008, thinking it would help us with managing our financial situation with a new baby coming. When we received the policy, there were some things we did not agree on, and immediately opted to cancel. We wrote them and received a letter in August 2008 that our refund of $395 will be processed and be returned in our account within the next 10 weeks. It is now February 2009, I am almost having the baby and still no refund from Auto One. We have spoken to numerous times to customer... read full review »

The engine seized in my 2005 Ranger with 14, 354 original miles on it. The Ford dealer that inspected it found water in the oil. Further inspection showed that one of the exhaust valves actually broke off, fell into the cylinder, then slammed upwards and cracked the water jacket (and bent the spark plug as well). The warranty on this truck was 3 year/36, 000 mi. when I bought it new off the lot as part of Ford's "Family Plan Promotion" in 2005. Three years expired at the end of August 2008. However, let me point out again that... read full review »

They advertise 250++ at their "newest location" which is the "#1 volume dealer in the USA". You get there and it's a tiny lot with maybe 50 cars tops. I asked where the others were and was told that they are at another location. I asked when I could see them and was given the "come inside and I'll get the info for you." The inside of this place was tiny, dirty and filled with more salespeople than they had cars, just sitting around doing nothing. I couldn't get any info, no prices, no info on where the... read full review »

I placed an order over the phone before they changed there retail around and talked to a gentleman named Jason Taketa. I ready the darkest arc guys remark and just wanted to speak the truth. I didnt really understand a lot about speakers and Jason Taketa was very knowledgable and helpful in finding the right speaker for me. I would definately order from Jason again. :) I couldnt help but write this review even though it wont do any good just to let you know that ive placed many orders over the phone with Jason Taketa in the past and he was very professional and polite and helpful everytime. read full review »

After reading all the negative reviews I was very skeptical, but the very attractive prices on the auto parts that I was interested in made me decide to go for it. So I had my order ready to send online but had a question to ask them about one of the parts in the order. After a 2 minute wait (not bad) on the phone, a very kind and knowledgeable person answered all my questions and informed me that I could save another FIFTY DOLLARS by ordering on the phone with her (no problem there). Parts were shipped the same day via FedEx ground. The auto body parts arrived in professional packaging and were as advertised (cool). I give carpartswholesale 5 stars. read full review »

IF YOU HAVE ANY SENSE, DON'T SHOP AT LD AUTOMOTIVE OR EQUITY AUTOMOTIVE! They are one dealership at two locations, and their "defraud the customer" motto applies at both addresses. I told them that I didn't want to play the game, but it took them five hours to finish the paperwork- including repeated trips by the salesman to see the manager behind the closed doors. The sales manager initially told me the price on the Durango I was looking at was two thousand more than the price I had seen on a sale tag in the vehicle the day... read full review »

The instructor is very unprofessional, direspectful and verbaly abuses the students he drives with. Was once even reported for sexual harassment several years ago. The instructor was still able to keep his job because he is the owner of the buisness. He mistreats his students and "bullys" them because he feels nothing will happen since he is the owner...someone must finally stop him...many say they have reported him but no actions have been done about his unproffesional ways. read full review »

My wife and I went into Trussville Mazda to look at a car for her. Spent 3 hours trying to work on a deal and they just couldn't get to where we wanted them. So we decided we would try another Mazda dealer. The salesman that helped us @ Trussville Mazda was Barry Brown. So we moved onto Med-Center Mazda in Pelham, where they worked with us, made a great deal for her, and then I also bought a car. Yes, 2 cars, $50, 000 deal, 1 day, 1 salesman (Thank-You Med Center). So we both drive our cars home on a Saturday, then on Monday she receive... read full review »

I tried to resolve my issues with EG Automotive last week, while talking to Erick Holly about licenses, Mrs. Ki owner of the gas station jumped in and said we have license. She proceeded to show me the gas station's license, just then Cintas Uniform's company showed up and I asked the driver about how they got Cintas to sign them up for uniform's. The driver replied that EG Automotive had NO City Business Licenses so the gas sataion THE Ki's (owner of the gas station) wanted Cintas to use there license for EG Auotmotive... read full review »

In 2004, I purchased a 2004 Nissan Quest and an extended warranty for 5yr/60k miles for $1100 from Star Nissan in Niles, IL. At the time I purchased the car, the factory warranty was 3yr/36k miles. In 2007 I moved to Texas. In December 2008, I took my car in for service at a Nissan dealership in TX and learned that Nissan had extended the factory warrranty on the 2004 Quest to 5yr/60k miles in 2004 because it had so many problems. Nissan never notifed me of this extension. In effect, I paid $1100 for nothing since my extended warranty... read full review »

I purchased an SUV from them in November of 2008. I noticed the first week of driving the truck, that there was a terrible grinding noise whenever I turned the wheel. I took it in for repair, since it was still within the 60 day dealer warranty. They basically said they didn't really know what was wrong with it and just put some "additive in it". I have continued to have the same problem, and continue to bring it in to have it serviced. I have a suspicion that they do know what is wrong with it, but that they are just not... read full review »

I've purchased a single tire from America's Tire due to a tire blow out. The brand of this tire is Mohave, which had a 35k mile warranty. At 12k miles, the side wall of the tire had a concave indentation. As a result, I drove over to the place where I've purchased the tire for a replacement. The sales rep went and took a look of my defective tire. He stated that the tire I've purchased had a 'belt overlap' and that the tire I've purchased was a bottom line tire. I've questioned the sales rep about... read full review »

On Saturday Jan 31, we were looking at a used 2007 Mercedes E350 at Castle used cars in Silver Spring Maryland. The sales manager on duty Andre Turner gave us a signed offer sheet with a price of $25000 and a $1500 trade-in allowance, for a net price of $23500. It was getting late, so we asked if we could come the next day. Andre promised the offer would still be valid. When I came back to complete the deal the next day, the owner refused to honor the offer and wanted $4000 more -- $29000. When I showed the general manager the signed offer... read full review »

my saturn's transmission just went out. i was driving back from a 4 hrs drive and it lost all of it's fluid and stoped shifting . and here is the kicker it has 80, 000 miles on it and i just bought it 3 days ago. what it hell do i do? read full review »

I negotiated a price for a leftover 2008 750li for 999.00 a month, 36months, 12k and 2600.00 total out of pocket including tax and all other charges. When I went down to the dealership I was told they could not honor the deal. Both the manager and internet sales person were there. I have the deal that was made in black and white and still they would not honor it. Dont buy or lease cars from OPEN ROAD BMW ------They do not keep there word------------------------- read full review »

Purchase a 7.3 litre Diesel from these people over a year ago. Now a this much time has passed with no core refund i have been on them since i followed there instructions to a T. and even more fun they are not around to warranty some minor repairs. This is great, I hope it is just the economy taking them down so i don, t feel like such an Jerk for dealing with a crappy company. read full review »

Don't ever let this shop touch your car!!! My harmonic balancer needed replacing on my 2000 Corvette. In order to do this, the steering actuator and nearly half the front end assembly must be removed and reinstalled. Fred's tire, aka Pure Performance in Raeford claimed their mechanic had 4 corvettes of his own and was very familiar with corvettes. I dropped the car off just after noon on Saturday 2 weeks ago and was assured it would only take the 2.5 hrs to repair as the book calls for. I specifically informed the shop that I needed... read full review »

Don't ever let this shop touch your car!!! My harmonic balancer needed replacing on my 2000 Corvette. In order to do this, the steering actuator and nearly half the front end assembly must be removed and reinstalled. Fred's tire, aka Pure Performance in Raeford claimed their mechanic had 4 corvettes of his own and was very familiar with corvettes. I dropped the car off just after noon on Saturday 2 weeks ago and was assured it would only take the 2.5 hrs to repair as the book calls for. I specifically informed the shop that I needed... read full review »

Be very cautious when dealing with these guys. They offer a guarantee to sell you car within a 90 day period and charge $200 to place an add on their website. That is all very well, but as soon as they have taken your money they disappear and don't respond to email or phone. I placed an ad with them and gave them my credit card details over the phone. After a couple of days no ad had appeared on their web site, but my credit card had been debited by $210 to a PayPal account. I lodged a complaint with PayPal and they put a block... read full review »

I was 'sold' a 2006 car and told that my loan was approved without any issues. A week later they asked me to stop by and sign some papers because there was something that they forgot. They told me that I had to be there by Saturday or my loan would be void. That day I had to take my wife to the emergency room, I called them and explained what was going on, they insisted that I still had to 'stop by to sign papers' that day. I left her there and when I arrived at the dealership and explained I had no time to hang... read full review »

Purchased used vehicle in late May, 2008. Took Legal Possession of vehicle (due to dealer delays) on June 9, 2008. Was told I had 60-day full warranty. Due to age and mileage on vehicle, I purchased EXTENDED WARRANTY to take care of any problems that might arise AFTER the initial full warranty promised by dealer. SIXTEEN business days after possession, while ON THE WAY to dealership for PRE-ARRANGED WARRANTY WORK, the engine blew. I had AAA haul the vehicle to the dealership. The dealer kept the vehicle for MORE THAN A MONTH doing... read full review »

The owners Dino Maurati has been less than honest with me and his side kick Robert Tiberi (shop manager?) between the 2 of them lied to me more than a dozen times and can you imagine why a auto body shop would not have a credit card machine when repair can run into thousands of dollars and who carries that type of money on themselves? Perhaps since Visa/ M.C are the final decision makers of if a customer was short changed or cheated will do a charge back, I am not saying they did any thing wrong but it just doesn't make any sense I have a... read full review »

I contracted with B&E Automotive to replace the worn out engine in my Ford Ranger pickup with a new engine, which I had ordered from the local AutoZone. However, they called me when the job was done, to tell me 'the overdrive (transmission) no longer works.' The transmission was new, with about 5k miles, and working fine before the engine replacement. Further, after paying the bill in full and returning home with my truck, I noticed that the engine temperature gauge no longer worked (again, was working fine, when they received... read full review »

The person who runs the company has bounced checks. Does not take taxes out or pay unemployment or workers comp. When I was let go I applied for unemployment. A few days later the agent from the unemployment office called me to follow up on my claim. She had told me the employer told them I was a 1099 Contractor. I checked in to that and found out he was trying to pull a fast one. In order for me to be a contractor #1) I would have had to sign a contract stating that. #2) I filled out a W-4 form as well as a State of MD tax form. #3) I... read full review »

Firstly, I'm a mechanic and own a few auto garages in Ontario and have done several thousands in business/personal transactions with Crappy Tire. I bought an eliminator battery from Crappy tire and it died on me... I brought it back to get a replacement with all the original receipts and warranty documents with the battery... Upon testing the battery to confirm it died... The associate came back and said we will replace the battery so he called his manager to authorize this. .. The manager checked all the documents and receipt and then... read full review »

In early November 2008, Spinella Auto announced a contest “From Winter Rat...to ALL THAT” in the Syracuse New Times. People were told to visit spinellacars.com and explain why their car deserved a $5000.00 make-over. The contest was scheduled to end on 12/22/2008. I entered on-line. Two days before the contest was supposed to end, I telephoned Spinella Auto. Office manager Michele Jones said that my entry hadn't been received. She gave me her direct email address and told me to resubmit my story to her. I did. I also... read full review »

I purchased a warn winch almost a week ago (Janury 27th 2009) from 4 wheel online and then I received an email from the credit manager Sharon Burkhart from 4wheelonline.com complaining to me on how they can not confirm my physical address to ship it to. She then stated in an email, "after nine calls and as many reps" she finally got to talk to the right person at wells fargo about my physical address associated with the card and the order would ship soon. So I went online to do some banking and I noticed three charges for $1587.59... read full review »

I purchased new a 2007 Toyota Tacoma 4x2 5 spd from Ventura Toyota without incident and very happy with the truck and dealership. Until a few days ago while having it serviced the tech performing the oil change informed me that i had a significant transmission leak, in which i observed. I stated that i will go first thing in the morning and have it looked at, at this time a 2nd tech over-hearing our convesation said "good luck" with those guys! I interned for Ventura Toyota and they hate warranty work!. He added "just a head... read full review »

My car was brought in for service on the oil pan gasket, timing belt, camshaft seals and was charged $708.54, also including front brake pads and labor an additional $150.00. I brought my car home and my brake lights did not work. I brought the vehicle back to them and they fixed it. They said it was the fuse and they replaced it and of course charged me. My lights kept blowing out and I find they installed the wrong type of fuse. I let it go. A month later I brought it in cause the car would not turn over and I asked them distinctly to... read full review »

Back in March 2008, I got a car from AFN. The payments were to be taken out automatically. I was called 4 times in less than 1 year because they lost my checking account number. Needless to say, I am now without a car because it was repo'd this evening. On Friday January 23rd, Tiffany called me informing me they have not received a payment since Nov 21. Today is now Jan 29th. I told Tiffany I could make 1 payment on the 23rd and pay the rest on Friday when I got paid, which is tomorrow. She said OK no biggie and left it at that. I wa... read full review »

In summer of 2008 I purchased an extended warranty package from Consumer Direct through what appears to be their "front" marketing company, Vehicle Services Inc. At that time, V.S.I. Claimed I was buying a "bumper-to-bumper" warranty, simalar to a new car warranty. Later, Consumer Direct informed me that this was not the case, and that it was only an extended powertrain warranty, regardless of what V.S.I. had told me, and if I had a problem with that, then I had to address it to V.S.I. The first claim I filed, in January of... read full review »

If anyone wants to do something about this company, I just filed a complaint at the following web site: https://www.ftccomplaintassistant.gov This company has done everything from call my friends, neighbors, family. They even called the hospital where my granddaughter was a patient, asked for her room, then told the person answering the phone it was an emergency. When I asked how they got the information to call me there, I was told that was none of my business that he was just doing his job. He then went into great details about personal... read full review »