CATEGORY: Automotive
Donnelly Ford
Be very careful how you deal with this dealership: they can't be trusted to honor their own agreement. I purchased a Ford 150 truck and on the purchase agreement it clearly stated that the purchase was subject to my getting financing. I had placed a deposit on the vehicle at the time I signed the agreement. It took several weeks but unfortunately I discovered I couldn't borrow the amount needed. When I returned to the dealership to get my deposit back the General Manager refused to give me a refund saying that they had kept the... read full review »
TATA AIG General Insurance
This is classic case of pro-activeness causing grief ultimately. My car policy with TATA AIG was to lapse on June 14th 2008. I started getting calls from their Mumbai office 1 month in advance. I told them to have the Chq collected on June 11th. I still kept getting calls.. a case of bad call recording at their end.
I got a call on June 12th or 13th. I asked them to send the collection agent. No one came. Next day too..no one came. I called their Toll Free no. They apologieed and said they will send someone.
My Poilcy had lapsed. I wa... read full review »
J&J Tire (Best One Tire & Service)
I continually was disappointed with the lack of good customer service and poor quality of work on my car. I found myself returning to this shop multiple times because the "problem" was not fixed properly. I felt I was not treated with respect as a paying customer. The customer service representative often became argumentative and downright rude at times when discussing issues concerning my car. Overall, I rate this shop as poor (quality of work and customer service). I would not recommend this mechanic shop to anyone. read full review »
STATE FARM AUTO INSURANCE
State Farm adjuster Vanessa Ennis, it appears, attempted to coerce doctor Dr. Charles F. Nicol of International Health Consultants to change what he wrote in my medical review. He found in my favor causing them to payout as they should have. However, in his Retrospective Review to Vanessa Ennis he writes in reference to her 2nd letter to him, "I see no reason to change any of my answers."
I am still investigation this as is the Insurance Commissioner and the Governor's Office of Consumer Affairs. This same adjuster mailed my... read full review »
open road acura east brunswick
to make a very long story short...the salesman was repeatedly told that we were interested in a 2009 TSX with navigation... he went back and forth numerous times to his manager to secure the price we ultimately agreed upon.. we repeated SEVERAL TIMES...THIS PRICE IS FOR A TSX WITH HIGH TECH PACKAGE FOR 42 MONTHS.. THE AGREED UPON AMOUNT WAS $378.. A MONTH... WE LEFT VERY HAPPY...SEVERAL DAYS WENT BY AND NO RESPONSE TO PHONE CALLS. FINALLY I WENT DOWN AND WAS TOLD THAT THE SALESMAN PRICED OUT A TSX WITHOUT NAVIGATION AT THAT PRICE...
THE... read full review »
MAACO Auto Paint & Auto Body Repair Service
Maaco is the worst place I have ever been to. The people there were unprofessional. They took forever on a job that they didn’t even finish!! The work that needed repair that they didn’t finish only took one day to fix at the other shop, and the quality is far and beyond better.
The paint job that they did 3 or 4 months ago is already peeling. The hood on my car is still crooked even though we took it back to them a second time and the second time it took them a week and it still was not fixed.
They never finished the job... read full review »
John Hinderer Honda
I bought a used 2003 Honda civic as is, no warranty. Ok, that's out of the way. I signed the paperwork on a Wed or Thur evening, to return the following day to give them the payment. Within 9 hours the check engine light had come on, before I could even make it there to pay them. They had their service tech check the light. He said I must have run thru a puddle (it was raining that morning) and it set off the code. He cleared the code and assured me there was no problem. The check engine light came on again, within 10 hours of me leaving... read full review »
Joe Myers Ford
At the beginning of May I went into Joe Myers and purchased a used vehicle.With this purchase I traded in a vehicle. Joe Myers in turn took the trade in and sold it at auction. Toward the end of June I was informed that the bank declined my loan. (This actually was incorrect. Joe Myers lost the bank. The bank still wanted me and I was financed with them through a different dealership at a later date for the same amount and with the same amount down). I was threatened that if I did not return the vehicle that they were going to report it stolen... read full review »
Frontier Imports INC
IT TAKES 3- TO 4 DAYS TO GET ANY ONE TO RETURN A CALL, OR ANSWER A E-MAIL. THE PAPERWORK FOR TITLE WAS NOT COMPLETE. FOR A BUSINESS WITH A REPORTED 21- EMPLOYEES YOU WOULD THINK THEY COULD AT LEAST RETURN A PHONE CALL IN 24-HOURS. THE ONLY WAY THEY EVER ANSWER THE PHONE IS IF YOU CALL AND LOOK FOR SALES, THAT WAY THEY THINK TEY WILL MAKE SOMETHING FROM AMSWERING THE PHONE. WHAT A WAY TO RUN A BUSINESS. I RAN A REPAIR SHOP IN TEXAS FOR 15 YEARS AND NEVER TREATED ANY ONE LIKE THIS. read full review »
Great Atlantic
For a live contact at Great Atlantic Warranty please call Mr. Mark Owens at 954-708-5468.
Mr. Owens is one of those who call and call and call you wanting you to buy Extended Auto Warranties.
Mr. Owens called my phone well over 9 times within 45 minutes. Sometimes I was contacted every minute for 5 minutes. I have done research on GAW and have found that they are the focus of at least one State Attorney General.
I have taken this to the next level and have filed complaints with four other AG's.
In some of their initial calls they identified themselves as Ford Motor Corp and AAA. read full review »
Great Lakes Ford
i bought a new mustang conv. and a used ford van, was never given invice or warrenty papers. they lied on trade in vihiecle titles and trade in prices! the van quite running in less than 45 days. since then i have been told first they would fix it free and then charged me 800.00. its still not running right and they told me bring it in and they would take care of it! today they said it would be another 400.00 or pay them 85.00 for the diognositics! i don`t have it and was promised after the first 800.00 all would be taken care of! i have 4... read full review »
TechnoMix
this Companies manager russian guy Alexander Severyukhin is real name but likes to take your money and thats all. used to bought 4 cars from his previous company U-Jcars, but after I send money 10000 usd he change name of company and telephone number, the address staies the same, he has Trustpass on alibaba, can you imagine how smart it is
dont believe this guy is a cheater I wanna suit him to jail read full review »
Atlantic Auto Mall
Atlantic Auto Mall rips people off especially seniors. I bought a new car there and they sold me gap insurance which comes free in New York State with the auto loan. The Atlantic finance dept told me that it would cost me $9.00 per mo for the life of the loan or 60 months (540.00). Turns out the actual cost is 1026.00 per Leslie in the finance dept who told me that when I checked to see why their document said the ins. cost me 945.00. The people in their finance dept knew that, but didn't tell me or inform me that it came free with the... read full review »
Hyvee Foods, Inc
I pumped $40.00 worth of gasoline into my 13 gallon gas tank. The next day I began experiencing intermittent losses of power (the ones on the highway were really scary, my car suddenly slowing down with no brake lights) wouldn't start until I pumped the gas and cranked the starter at least 5 times and the check engine light on continually along with the temperature gauge flip flopping from hot to warm.
I didn't know it was bad gas, so I began replacing all of the things that may cause this problem such as spark plugs, radiator... read full review »
Quality Discount Outlet
My husband got into a car accident. It was terrible and of course the car we had just barely paid off was totaled. The next day, We went to get another car at Quality Used Cars in Tooele because we no longer had a vehicle. We got a 2004 Hyundai Sonata and we loved it. No money down and a 3 month, 3k warranty.
We were so excited until the next day. The windshield was distorted to the point where we decided we could not see out of it very well. It looks as though someone has taken a paint roller and rolled some clear paint right acro... read full review »
All Tune And Lube / ATL
Here is another case engaged in business misconduct, misleading information, and fallen into a trap by ALL TUNE AND LUBE. We were convinced that we will have 100% of their guidance and support to run the business. They made us signed took our money, and basically they told us good luck. But they continued to take the money out from our account for the advertising and royalties fees.
We have been victims of this scam as well. Need to know if there is any attorney taking these cases, or case pending that we can join. Need help to get out. read full review »
Londonderry Dodge
I have never ever recived sevice like this in my life.
I had been talking to a sales rep on the phone to see if they had a vechical on the lot or if they could get one in for me to potentially buy. The rep said he would check it out further if i was interested in only purcahsing a vechial from them so I said ok. I gave them the description of what kinds of features, colors and what price i was looking at paying. He told me that he had located one and that he could have it shiped in so that I could come into the dealership to look at it. I... read full review »
hibdon tires plus
went in at12:30 to get a tire fixed. finaley got out at 4:20. kept moving me back time after time. said next time i come in i can have a free oil change. how long will that take? read full review »
Car Wash
June 13, 2008
They damaged my car today. We looked at video and walked the wash bay. I found a piece of equipment that lined up with the damage. They refused to take responsibilty.
Walk around your car with the service writer before the wash and note the condition of your car before they wash it! read full review »
national car hire uk
1. the car was dirty
2. off side rear full side scratches
3. off side front wheel trim chipped and damaged
4. near side front wheel trim chipped and damaged
5. sever damage to rear screen wiper and broken and missing bits
6. No dust caps on any wheel.
7. Engine oil level low and not showing up on dip stick, light visible on dash board.
8. Mileage did not match the paper work 4518 actual mileage 4539 on delivery.
9. The name was wrong on the documents.
10. And billing information supplied was incorrect.
11. And the... read full review »
Lum's Ford Lincoln Mercury
In August 2007 I purchased a used 2004 F150 4x4 Ford truck from Lum's Ford. Manufacturer's waranty had just lapsed but the truck was covered by the dealer quality service waranty. During the signing of the papers I discussed with them that the rear power sliding back window was operating unusually slow. I wanted them to include this in writing but was told by the salesman that if it gave any trouble it would be fixed by the dealer.
The following months were cold so the window was not used. When the weather changed and I tried... read full review »
Phoenix Hardparts / rebuilt transmissions
I cannot say enough bad things about Phoenix Hardparts aka Silverado Transmissions aka Phoenix Remanufactured Transmissions. Lousy product (remanufactured transmissions), appalling customer service, dishonest, more than happy to nail their customers.
Do not give them your money under any conditions.
Specific issues -- please use google to find wide confirmation of these patterns over years!
- I bought their deluxe extended warranty
- They promised transmission in 7-10 days.
- They couldn't find transmission to... read full review »
Chevron
I recently had a problem with someone stealing my bank card info and using it at two gas stations in a state that I don't even live in. Frustrated, after I contacted my bank I wanted an explaination from the company as to why this happened. All I wanted as contact information so I could speak with the manager at that location. An email customer service rep basically told me I was not charged because they could not charge me without the card. I had proof from the bank and overdraft charges to go with it. Then when I asked to speak to the... read full review »
Al Futtaim Motors / Toyota Fortuner 2006
On 27th May I finally delivered my car for body repair (change of rear bumper; rear part of exhaust pipe & repair a minor damage in the body). I was told that it need 7 working days. Today is 14th of June & my car is still lying in their workshop without repair & GOD knows when this suffering will conclude. This has cost me a great deal of money & anger in addition to great change in family plans.
These people are far from being honest or caring! read full review »
Indane Gas / Indian Oil
I have domestic gas connection no.T 3777 with JJ Gas, Wazirpur, New Delhi. Yesterday I had to go personally to the Company to book my gas refill as none of the telephone was available. In the last 8 months this is perhaps the 3rd or fourth time consecutive that their phones are e busy & I have to go personally. During all my visits I found the receivers were intentionally not kept properly so that the gas users necessarily had to line up outside an inconvenient window to book their gas. To top it all, the booking clerk, a young lady... read full review »
Hero Honda / Passion Plus
I bought a new model passion plus on november 2007. Recently i met with an accident and the visor of the bike got damaged.I bought the vehicle from Ace motors, Calicut. I want to get the visor replaced. I have been waiting for more than 15 days. The concerned say that it will take at least one more month to get me the visor.
The Ace motors parts retail support is poor. Their response to the complaints is not satisfactory. Hope the condition improves. read full review »
Sumitomo
We bought a complete set of Sumitomo tires for our car on 02-09-08 through the Sears automotive dept. in Enid, Oklahoma. We had the tires mounted, balanced, & the car aligned on that day. We have driven less than 9, 000 miles since buying these new tires & the car has developed a shimmy. We returned the car to the automotive dept. last Saturday (06-07-08) & were told that one of the tires was completely bald & the other 3 barely had any tread left on them. The salesman has spent this week trying to get the tire company to make... read full review »
opel corsa 1997
Shortly, opel corsa 1997 has been given to officially opel representative Sarajevo Bosnia and Hercegovina and is not fixed because lack of parts.I;ve been adviced to look around and find by myself required parts/secondhand/.Unbelievable, they are only selling and maintance new products etc.I cannot believe;shame on them me and my family intend to go on holiday etc, , , , , read full review »
HONDA CITY IDSI
I am driving a Honda City IDSI model and upon changing the tyres, it was found by my mechanic that one of the Absorber ( LH rear side) was malfunction.As my car was warranty for 100, 000km, I manage to get it changed for Free.But not noticing that the Honda service center ( Lee Motors Alor setar Division ) in my hometown Sg Petani, Kedah has only change one of the absorber only.I have consulted a few car specialist outside Honda Service Center that told me that Usually we MUST changed absorber in a pair and not only 1 piece.Please advice if... read full review »
Toyota Financial Services
Toyota Financial does not know what customer service is! They are terrible. They have lost checks of mine. I have sent checks in, done online bill pay, done payments through their site, and they clear on my bank's end...but not at Toyota (according to them). I think they are in the business of stealing money...not of providing loans. They wrongfully repossessed my car earlier this year, and I had to borrow money from a family member since I didn't have the money...and now along with my car loan, I also technically have a loan with... read full review »
Extreme Motor Sales
I purchased two 300cc ATV's from Extreme Motor Sales in April.
Parts are breaking and I am now being told that those parts are not covered under their warranty.
I have had nothing but problems with these ATV's. I wish I had never purchased these crappy ATV's and also not purchased from Extreme Motor Sales.
It will take me over a year to pay off these two ATV's and all they will be doing is collecting dust in the garage!!!
I personally say lets go towards a class action lawsuit!!! I also feel the... read full review »
Desert Toyota, Las Vegas
My daughter was buying a Corolla for $21000 and was told that she was approved for $0 down 2.9% for 60 months. She has a credit rating in the mid 700's with a 2% debt ratio. She had all of the papers signed and was taking delivery the next day since she was told that the vehicle had just rolled off the truck and was not checked in yet.
She shows up to the dealer the next day to pick up the vehicle and is then told that she isn't approved and she needs to give them $6700. How can you be approved one minute and then told the next... read full review »
gulf gas
using mapquest to get prices on diesel, patchogue gulf came up 2 days in a row at$4.80 agallon for diesel.i drove 9miles to get there, 18 miles round trip, and the price was$5.29.9.i spoke to the manager and showed him the mapquest paper stating the $4.80 price for diesel and he just looks at me and says oh well.what the is my expression, is this how the consumer is allowed to get ripped off???????? read full review »
Secure Gas Redemption
"$500 in free gas" induced me to purchase new Kia Rio. However, later learned to collect would need to use $125/month in gas. Impossible driving a Kia on a small Island. SecureGasRedemption's website mentions "alternate gifts" for those unable to buy this month gas month. I have sent 3 E-mails and phoned them once to get more info on the "alternate gifts", but get no response. Kia makes a good car and I can't imagine why Kia-America would want to be involved with such a blantant, deceptive scam as this. read full review »
car craft/nac
Yet another complaint for that bunch of cowboy know as car craft, I bought a 3year old fiat stilo from car craft on the 21 /6 /07 .Car was going well till may this year when iwent to start the car the inlett manifold blew so as i had the car for under a year and done only 5, 600 miles i got in touch with carcraft about getting it repaired, they told me the warrenty was with NAC, so i got in touch with them
They they told me to take the car to a vat reg gargage and fax the car service history to them, so i did
NAC then rang me and if i... read full review »
Lights and Light bar mounts
Have parts online that are not in stock and are not made anymore. Horrible customer service. Worthless company stay away from this site for car parts. read full review »
Extended Warranty
I have been receiving calls to extend my automotive factory warranty for about three months. The recording says to press 1 to speek to a rep., 2 to be removed from the "list", and if you keep listening, 9 to removed from the "follow up" list. Well I have not yet been removed, so I hit 1, as soon as this guy answered and I stated I wanted to be removed, he disconnected the call. The other thing that is really bothersome is that they are calling on my cell phone, this cost me money, and I have no idea how the got the number. read full review »
Crescent Bank & Trust
Cresent bank employees are very rude and unprofessional. They call and talk to you as if your nobody, quick to threaten you with repo... And keep an eye on your credit report they will report you late when your not. They put a hold on my acct so I could not pay my bill so they can repo it. When you make your payment they will not process it until the 30 th day mark so you can get extra finance chrgs. read full review »
Heritage Warranty
I had work done on my car Feb. 25, 2008 and as of June 10, 2008 have not received a check reimbursing me for the money I paid out for the service, they keep saying they received the bill and the check is waiting to be made out. They claim it takes 4-8 weeks I guess my way of counting weeks is different then theirs, It amazing how they keep getting new business cause if I did this I would end up in jail for ripping people off but of course they just keep my money & stay in business. read full review »
United Auto Credit Corp.
I purchased a mini van while trying to reestablish my credit. We were so excited to get approved for the purchase.(At a whopping 24.9% interest rate) I received the call from UACC regarding the purchase and he told me that there was no grace period. I agreed and the relationship began. The first month that my payment was due I received a call about 6 days prior to the due date reminding me that the payment was due. OK well just a procedure no problem. After all they lend to people trying to rebuild credit. I can understand that.
after a... read full review »
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