I was on a business trip in Charleston, SC last month and got a National rental car at the airport, based on best price. I didn't immediately check it out thoroughly because I was expecting to be met by a rep on the way out to go over the car. However, nobody stopped me and by the time I realized nobody would be checking out the car I was on main road. It wasn't really until I stopped and looked around did I realize that the car had not been cleaned at all inside or out -- there was trash on the floor and the cupholders were... read full review »

My wife bought a fully-equipped 2007 HHR “LT” from Seidle Chevrolet less than a month ago. She had no complaints and loves her car. However, after making the final deal, she was called twice back to appear in person at your dealership in Clermont (a 25 mile round-trip) to re-do paperwork that the staff had bungled. No one offered her a tank of gas, a gift certificate or any compensation. Then, yesterday, January 26th, 2007 she experienced a sudden flat tire, left front, while driving in Ocoee. 970 miles were on the... read full review »

today 26- Feb-2007, we have taken Ford Fiesta, from Mody Ford, Begumpet, Hyderabad, India. He promised for 7 fuel in new car, but it was only less than 3, and it got struck on road. Your irresposibility on day one, created a big wrong impression on your company customer service policy. We were dissopointed about it and we r expecting ur action for this situation read full review »

Hyundai Verna CRDI, a product of Hyundai Motor India Ltd. was purchased by me on 22.11.06. The wind screen (Front glass) developed a crack which is without any impact or accident. This is definitely due to manufacturing defect in the glass or some fitting defect by Hyundai. I am being harassed by the said Company since 15th Feb 2007 (date of complain) and till today, neither their helpline, nor customer care, regional and national customer care executives have bothered to redress the complain. My regular approach to the local helpline... read full review »

Sept. 2006 I dropped my car off at the mechanic because my breaks were "rubbing". Al, the owner, advised me that I needed new front brakes. He replaced them for $250. The next day I heard a clunking sound every time I came to a complete stop, and returned to the mechanic only to be informed that the wrong size brake pads were used, but that "it wasn't dangerous". Then, I noticed within a couple of weeks that the brakes were making a very loud high pitched noise so I returned to his shop and asked him to take a look at... read full review »

I am NRI presently settled in Netherlands. Attracted by the advertisement of Maruti for their "Dil Se" NRI program to gift a car in India, I booked a Maruti-800 standard and made the full payment vide online transfer (Ref: EM07020030404521) from my Abn Amro Bank to their Citibank account against quotation No. 6157348. I requested the delivery of the vehicle to my lady relative who stays alone in Delhi, hoping that as per advertisement, Maruti will deliver the car at her residence. But on the delivery day, Maruti dealer Rohan Motor... read full review »

I have a Honda rancher 350 es, choke cable has not worked for 3 years have to reach under seat to prime carb, i was told by the dealer that cable was a bad design, unit has very low hours, cable must have gotten water in around boot, i was told new replacement was a much better design unit is not used but once in while,but it sure would be nice to have a choke cable that worked, seeing as how it went bad through no fault of my own, dealer never told me not to get unit wet, unit is an 02 model but is used very little for problems like this. read full review »

We purchased 2005 Chrysler town and country, heard intermittent rubbing sounds when backing up since new. I went to Chrysler dealer ( THREE RIVERS CHRYSLER PITTSBURGH, PA.) to have rubbing noise checked as it was getting more frequent van has (13,113 miles). I was told I needed front rotors turned and new brake shoes and I would have to pay for the service. I contacted Chrysler help line and was told the same thing they do not correct problems after 2 years or 12,000 miles. My point is, it's apparent this did not happen over... read full review »

I bought a Black Widow Scooter from the above company as a Christmas present for my son. The scooter basically fell apart on Christmas Day. Among other things, the seat broke off when my son was riding it, and he fell and was injured. I have tried numerous times to contact them via e-mail, phone calls, 24/7 help line through their website, and have not received one single response. I am attaching my original letter to them. I plan to report them to their local BBB and possibly pursue legal action against them. Originally I was only hoping to... read full review »

I had booked a new Hero Honda CBZ X-Treme on the 13th of Jan 2007 from your dealers 'Ideal Motors, Lingarajapuram, Bangalore'. I am extremely frustrated to state that I haven't yet received the bike till date (19th Feb 2007). I had contacted the dealer several times and he gave me all sorts of reasons, 3 of which are painfully interesting, which I have provided below: 1. He told me that a new stock was delivered 2 weeks back, which consisted of only red and silver colored vehicles. Mine, being a black vehicle would still... read full review »

I bought a Golf velocity in 2006 march and on the 24/12/2006 was involved in an accident and my car was written off by Santam but my policy was cancelled due to lack of funds. My problem now is that Santam took my car and sent it to a scrapyard where else i need to fix it and is been over 2 months. read full review »

I have a SAAB 95 Year 2000, a month after the warranty ran out my engine failed. I was told by many mechanics that this was a common problem of that years SAAB. The problem occurred, because the SAAB turbo-charger failed and caused an immediate loss of oil which in-turn destroyed the engine. SAAB has stonewalled indicated no responsibility for this issue. read full review »

In 2003 we purchased a used 2001 Lexus RX300 and the extended warranty for $1500 from George Harte Infiniti in West Haven Connecticut. The warranty we purchased was for a further 60,000 miles (giving us 100,000 miles) or 48 months which ever comes first. The salesman did all the paperwork (reams of paper as we also took finance on the vehicle) and we left. The warranty was with "Automotive Professionals Inc" avoid them like the plague!! We have an oil leak and took the vehicle in to be repaired under the terms of the warranty a... read full review »

I purchased a 2006 Saab 9-3T new from performance Saab of Houston, in Houston, TX. They were fine up until I had to bring the car in for service. That's when I started having problems with both the car and them. The car has been to the dealership so many times with so many different problems that I have only had to wash it myself twice in the past 10 months I have owned it. It has had problems from loud rattles inside that the dealer told me to "get over"... to doors locking and car alarm going off randomly while driving... read full review »

I had purchased ICICI Lombard Car Insurance thru their Andheri; Mumbai (India) office in December'06 and had paid Rs.16250.00 as annual premium. On buying this policy from ICICI Lombard, I was assured of a complimentary Free Redemption Coupons of 3M of worth Rs.12000.00 and was told by ICICI Lombard's sales executive - Ms. Swati, that on availing the services, i don't have to pay any charges at all. I was around to see that when I received the coupons (which they didn't deliver until 3 reminders were given); they were... read full review »

My son locked his keys in the car before basketball practice. His dad and I were at a different location across town. We researched locksmiths. This particular company at 816-841-3772 claimed they could not give an estimate until arrival, due to possible car damage, which there was none or never had been, make, color, size of engine. I told them it was a 2000 Isuzu Rodeo. They absolutely would not quote me over the phone. They called my son's number to verify the reality. Upon arrival it took 1 minute to open the car. They charged... read full review »

After 22 months of making all my payments on time by car was involved in an accident and declared a total loss. My insurance company paid for all but 600 dollars. I contacted UACC immediately and although they said they would go to bat for me, negotiate a payoff and work with me on the balance it was all a lie. After they received the money from the insurance company they renigged and told me that UACC never negotiates a payoff or any other thing. They said this loses their high interest rate money. Although I diligently worked with them over... read full review »

We purchased a new 2005 Chrysler 300C in early 2004 and it is a lemon. We have hauled the car to the dealership six times and it still will not run. We have 25,000 miles on the car because it sits in the garage most of the time. I drive 50 miles to work each day and have sat on the side of the road many times. I have also been stranded in six lanes of traffic in St. Louis/Chesterfield MO (125 miles from my home) and it was a miracle I was not killed. I have also been stranded in Champaign, IL (114 miles from my home) and had to stay in a motel... read full review »

I have a 2003 Saturn Vue with major transmission problems. I bought the car with 35000 miles on it, at 35990 the car starting making a grinding noise and found out the transmission was having problems, Saturn said they fixed it. I drove to about 70000 miles and heard the same noise and took it to Saturn, this time the transmission had to be completely replaced. I thought at this time I was safe for the life of the car, because it had a new transmission. I am at 10300 miles and the same noise has appeared again. I called saturn consumer... read full review »

We initially went with a sale on e-bay for a Prius 2001 with high mileage for a good price at Montrose Toyota in Akron, OH. We should have gone with our regular dealer Motorcars Toyota on the Heights because they are ethical whereas Montrose is not ethical and treats women like dirt! They sold my husband and I a vehicle that was not road worthy, had over $2,000 of damage to the fuel/hybrid system. I was stuck in the car coming from work and eventually they had to tow the vehicle back to Akron since we live in Cleveland, OH. Thi... read full review »

I had a life threatening experience in my Lexus on Thanksgiving Day 2006. I was driving with 3 other family members to Payson, Az from Fountain Hills, Az. Payson is in the mountains at higher elevation. I like to use the cruise control when I am driving any distances. While in heavy traffic going up a mountain grade the car started accelerating itself. The first thing I did was hit the brake, when that did not disengage the cruise or acceleration, I stomped on the brakes with both feet. The vehicle was now accelerating at over 100 mph in heavy... read full review »

We purchased our 2000 Honda CRV from Port City Imports in Corpus Christi, TX in May 2000. During the drive home we noticed a problem with the handling at highway speeds. The ride was loose and jittery at highway speeds and there was excessive noise from the front end at any speed. Between 40 and 45 mph the front tires bounced uncontrollably. On the highway we were limited to about 60 miles per hour because of the handling at higher speeds. We took the car back to the dealer and after a test drive (which we were not permitted to... read full review »

Went looking for a car several months ago with my son and he found a Dodge Ram that he liked. I was in the process of refinancing and was taking some cash out but the refinance was not completed at the time. I was going to provide my son the down payment. I told the sales manager and finance person what I was doing and that I did not want any credit inquires on my credit report. This should not have been a problem since I was not going to be on the loan anyway. A week later and before my refinance was finished I was informed by my loan... read full review »

Senior Esurance employees scan the internet for negative comments about "their" company. These as usually full-blown zealots that will tell the public anything to protect Esurance. I know this because I use to sit by three different zealots in the 2 years I was there. Allow me to run the scam outline by you again and explain. You take out an Esurance policy. You're required to present proof of prior insurance to Esurance - so you send it. But alas... your proof of prior insurance doesn't get processed. So the company... read full review »

This is a review of Greenbrier Volkswagen's repair work done to my Jetta following a theft of my car in October of 2001. I do realize that it has been several years since the original work was done but only in the last year have these problems starting occurring. First and foremost it took GB VW well over a month to complete the original repairs and several things went wrong immediately following...starting with my speedometer which was not put together properly and then my starter was not connected correctly. After that I found that... read full review »

A racist service center that will charge 300 percent mark up to parts and add an extra 1-2 hours charge to a job that only takes one max. I know more about cars then they realized. Charged 90 dollars for a 30 dollar battery, and they kept the old one to sell after they recharged it. They also doubled the price for a generic alternator that usually runs for 124 online they charged 230. To top it off, they charged 200 plus dollars for a one hour job max. After taxes and various other non sense charges (waste handling 20.00) it was 565 dollars. I have had that cars (crx) transmission installed for less. read full review »

I purchased a 2003, F350 Ford Super Duty , 7.3 ltr Deisel on Jan 22, 2006. I had some issues on the truck, one month after the purchase. 1. hard to start, and puffed white smoke out of the tail pipe after start up, immediately going away. The truck ran good otherwise. I took the truck to Kearney Mesa Ford in San Diego on Feb. 21-2006 It is now Mar. 15, 2006 and no truck. During this time I received 1 phone call advising me to come down and talk to them, Tony Bekum (service Writer). When I arrived they informed me that I needed a new... read full review »

I'm writing this on behalf of my girlfriend; The Motorvehicle, VW Beetle, was taken to McLean Motors on Queens road, Everton Hills , QLD. There was an issue with the rear drum break locking up after the car had been standing still, and a steering wobble (steering rod). 2 Days and ~$850 Dollars later, the car was finished after being told several earlier expected completion dates. Several parts were replace however one would expect this work to take only 1 day at the most, and cost around $400 dollars total. There was no... read full review »

I just bought a New 2007 Hyundai Santa Fe and was very excited at the time of purchase. However on the day I went to pick up my plates for my new vehicle the check engine light came on. I took the car immediately to the nearest dealership to find out why. The service dept. at that dealership was very nice but after 3 trips there they couldn't fix the problem. We then took the car back to the original dealership (mind you at the time of the first visit we only had around 800 miles on the car. They said they would look at the car and... read full review »

We used the internet to search for vehicles within our price range, and with the options we had hoped for, as a gift to our daughter who was going to college. We were "quoted" $17,900 on a vehicle we liked, but were told they'd "go down" to $16,900 (which we paid). Later, we found that it was already offered on their internet site for $16,900 so their "reduced special price to us" was nothing special. After we brought it home, our daughter wasn't crazy about it, but they highly publicize their "7 day... read full review »

I bought 4 tires for my Kia over a year ago and i was told they were 66000 road hazard tires. i kept all my appt to rotate the tires and I got a tire that kept losing air mky wife took it in and there was a nail in the side wall and she was told she needed a new tire she told them she had the road hazard tires and they then put on a used tire. when i heard this i had her go back and they then told her it was a road hazard pro rated and that she had to buy a new tire. i have bought road hazard tires before and they always replaced them when it... read full review »

I would like submit a complaint about Midas muffler in Plainfield, Indiana. I left my car at the shop for front brake pad (disc) replacement typically a $100.00 repair. The mechanic called and said the repairs would exceed $600.00 dollars. I was skeptical of the work they suggested; however, pressed for time I agreed. Three separate times I picked up my car only to drive away with very little/no breaks. The final time the manger told me they were fine said "I checked them myself". I lost confidence in his ability to repair my car. I... read full review »

I brought my 1988 Honda Accord into the Seaford, DE Wal-Mart for an oil change. At the time my car was presented to them, it had no oil leaks. I didn’t notice anything when I got back in the car after it was serviced, but I really wasn’t looking either. I got home, parked my car and came out an hour or two later to run some errands and there was a huge pool of oil underneath the car. The oil was so low at this point, it didn’t register on the dipstick. I called Wal-Mart to complain and was put on hold until the money I... read full review »

I have owned 5 Datsun/Nissans each bought from a different dealer. I have never had such a fraud perpetrated on me. The sales person pointed out the Gold Preferred/Premium plane and a price. When we received the plain it was silver. The dealer promised a full refund. This has been promised to me since August 2006 and many phone calls later nothing. At the time of service the dealer crashed the car. After several trips the car was repaired. When I went to pick up the car I would not sign the release form until I saw the finished job. I... read full review »

I recently rented a vehicle from Enterprise in Cincinnati Ohio. I was informed we were the second drivers of the car which was new. The Man renting us the car took a quick walk around the car and there was no visible damage. I drove the car back to where we were staying and we settled in. The following morning while driving the car, I noticed a crack developing at the bottom of the windshield. There were extreme temperatures at the time and the crack seemed to grow before my eyes. At no time did anything hit the windshield (stone, rock... read full review »

On December 13th. 2006, I wrote to Ford's help page. I have a 1990 E-350 super duty van, I needed to know the proper gear ratio for my rear end as it needed to be replaced, and the usual tag was missing on the rear end so they (Ford) had to look it up for me. They wrote me back stating that my request was be sent to their "Archives" and they would let me know. I wrote back a week later, their response was it could take 4-6 weeks fo an answer. I wrote to them weekly and every time got the same message back. It has now been over 7... read full review »

Faulty vehicle and no aftersales service.The list of faults include 1. Fuel gauge and fuel float faulty. 2. Faulty gear-box. 3. Rust on boot. 4. SRS light coming on. 5. Car not starting and unsafe. read full review »

We have over 50 or 60 freightliner over the road tractors. They mainly have Mercedes power plants in them. We have had the worst possible experience with these trucks then any tractor that we have ever had in the 40 years that I have been in transportation. Many Arvin Meritor rear end failures, about 40. Exhaust leaking into the cab,(the dealers tried to repair the problem but it does not last very long and the truck is getting fumes inside). I cannot count the number of times that we had tractors towed(for about 600.00each) to dealers to have... read full review »

I've Bajaj Pulsar -150 cc, purchased on April-2005 in Pune from Bajaj Company Showroom. Everything was fine with service. One fine day (Jan 2007) I found that my auto-starter is not working, so I took my bike to the company service center in Sivajinagar (Pune, time around 5:30 PM IST). The battery guy told one fuse is not working, so he removed that fuse (out of two) and adjusted the one remaining fuse to work. One thing which I noticed was that the fuse he adjusted has no socket and he used tape to stick it. Within one hour of... read full review »