North Texas Nissan is a new/used car dealership located in Denton, Texas. I can't think of a single thing that went right about the deal I ended up with. They quoted me a price of $24,500 for a truck on a 39 month purchase (and spent a long time convincing me that this was a great deal, having shorter pay out). Now on this day, I had to be at work because of a meeting and I was in a hurry. My fault. I should have walked out! I was buying the truck for my husband's birthday and figured I was dealing with a reliable firm. Then I... read full review »

This particular AAP store located 1582 E. Commercial Blvd. Oakland Park, FL 33334 is the worst auto store I had been to. After waiting for a cashier at a check out in front of the store for 15 minutes, no cashier had showed up. After waiting for 15 minutes, I've decided to go to the back of the store, to the part department. The girl who was staying behind the counter while popping her bubble gum said "you need help". Yes, I said, I was waiting for 15 minutes at the check out. At this moment, another woman walked next to the... read full review »

I inherited a 2003 Dodge Ram 1500 Lone Star Edition from my father-in -law in August of 2006. I was just looking over the truck and noticed that the upper ball joint rubbers were busted open and all of the grease was gone. I got the truck at 24000 miles and now it has 28000 miles. The truck is over 3 years old and out of warranty. Does anyone know if there is any recourse from the factory about this? I undrestand this is a widespread problem on these trucks. Thanks, George read full review »

Hello car enthusiasts, My story is about a company called In-Line-Tube ( 15066 Technology Drive, Shelby Township, MI, 48315)....I am restoring a 1958 Plymouth Fury to original condition. Acquiring parts for this car has been a long and dreaded task. I decided to use In-Line-Tube "CNC computer pre-formed tube" stainless fuel and brake lines and I ordered and received them in 2002...Fast forward to 2006.....as the frame is being reassembled, I retrieve the "still new in the box "(but 4 year old) brake and fuel lines. I took... read full review »

I would like to file a customer service complaint on Galaxy Auto Repair, 131-13 Hillside Ave, Richmond Hill, NY 11418. A coworker recommended his car mechanic. I drop my car off in the morning (10/17/06-Tuesday) hoping I can pick it up after work but they keep delaying me even though after I told them I’ll be late for my job. Finally, the repair shop said we cannot change the air filter now, it’s a big job, come back later. I spoke with one of the owners, Alex, on the phone at 3:30 and he said it’s ready. I told him... read full review »

Below is a interchange we had with Russ Darrow Mazda. Don't bother dealing with them. They lie like rugs! Andy, Well, we would be interested in driving to get a good deal. I am not quite sure Russ Darrow of Greenfield is a dealership we would want to deal with.....????? Saturday's dealings sure didn't put Russ Darrow or you in a very good light. We wasted a lot of time with nothing to show for it. Since I was skeptical about the $6,000 discount, I specifically asked you if Mazda 5s were discounted $6,000. You said... read full review »

I was the victim of a bait and switch sales practice by Joe Rizza Mercury in Naperville IL. I have filed a complaint with the Better Business Bureau, which they have ignored three nocited sent so far. Joe Rizza is a memeber of the BBB, but chooses to ignore there Notices. Below is a copy of the complaint. COMPLAINT ACTIVITY REPORT Case # Better Business Bureau of Chicago & Northern Illinois Business Info: Joe Rizza Lincoln-Mercury, Inc. 1125 E. Ogden Ave. Naperville, IL 60563 630 355-8140 Location Involved: (Same... read full review »

I am a LPG Indane customer with Rajesh Gas Agency, Chennai and my consumer Number is 5753. I have booked for a refile on 28.10.2006 under order No.11204. Even though it is nearing fifteen days, I did not get my refile from Indane (Indian Oil Corporation) dealer. I lodged a web complaint on7.11.2006, vide reference No.6280, followed by reminder on 8.11.2006 vide reference No.6328 and there is no reply or response till now. I have booked for refile after three months of previous supply and I am unable to get one refile. Beware! read full review »

Please find below a letter to Land Rover Richmond B.C. Canada who sold and serviced the vehicle and the dealer J.W. Auto also in Richmond who sold me the vehicle, as well as a complaint registered and filed as warranty void so no compensation is pending. I've been instructed to respond to Land Rover Canadian Customer Relations with regards to my issue. My name is Audra Rosendale and I purchased a used Freelander from J.W. Auto in Richmond B.C. Canada, in August. I thought it was the cats meow at 33,000 kms and $20,000 CAD I thought I... read full review »

Hi. I would like to post a complaint about Phil Long Hundai-Motor City (PLH) in Colorado Springs, CO. I purchsed a 2006 Hyundai Elantra from PLH on 9-23-06. I was promised the following: -complete detail of vehicle -complete repair of windshield rock chip (did send someone to fix windshield, but it was not done correctly and causes blinding light at times) -set of vehicle keys as they only had a valet key to give me -emissions paperwork -odometer paperwork on car that I traded in and on new Elantra To date, none of the above... read full review »

I bought a Hyundai Santa Fe new in 2001. I also bought a years worth of oil changes. There was, and still is, an intermittent problem involving the lights. The lights go off by themselves while driving. This problem was reported four times when the vehicle was brought in for service, however I never noticed that although I told the service manager he neglected to put it in the computer and being that this was an intermittent problem it could not be found. Lets fast forward to 2005. I brought the vehicle in again for the lighting issue and... read full review »

Farm Bureau drafts my account monthly for my insurance premium. I did not know that I needed to pay a $25 membership fee from last year. I went into the office over the summer and they said nothing to me about the $25. On Sep 1st of this year, Farm Bureau dropped my collision On Sep 1st of this year but I was not notified. I was in a wreck on Oct 20th and totalled my car. Farm Bureau has denied my claim because I did not have collision. The accident was my fault. Is there anything I can do??? read full review »

I brought a car from Easy Car Credit - East Mayne Basildon Essex back in feb 06. It was a vauxhall vectra and have had major problems from the start it was not running very well so i took it to a garage i knew and got it checked over. To my horror there was a really long list of things wrong with it, so i took the car back with the list and they said they would sort it out so i left without a car feeling happy that it would be sorted out. I then picked the car up and they said all the work had been done so i took it back to my friends garage... read full review »

I bought 2 x160c color fishfinders for my local boat shop . I have used them 5 times and every time I use them the screen goes blank . You have to switch it off and on again than they work for 20min and same problem accours . They do not hold there settings that have been programmed.So went back to my dealer who than phoned Avic trading agents for Garmin SA . They keep saying they don't have stock.So I asked for my money back. Avic Trading Garmin SA said ask your dealer.and he is saying he is getting no support from Trading Garmin SA. So... read full review »

My wife recently purchased a used truck from the Muller Chevy Dealership that has made us very unhappy due to problems that we have encountered since we took the truck home. Complaints are as follows: - the brakes of the truck screeches on and off which is very anoying. - the front signal light of the trucks keeps on getting busted.after a couple of days that they replace the damaged part. We have gone back to the dealership already twice for the same complaints and as of this writing the truck is at the dealership for them to... read full review »

I purchased a 2005 Dodge Stratus from Hallum Motors in Marion Ar 8/05. The car had 6732 miles, and I was told it has the "balance" of the factory warranty. I was told this by the owner and salesperson Kent Hallum, I was also told the car had been hit in the right front quarter panel while on the lot and had to be fixed. 3 days after buying the car I took it to Fletcher Dodge in Jonesboro Ar to find that it was not under warranty due to being in a "VERY SEVERE ACCIDENT" The car has major structural damage to the roof and... read full review »

I purchased a 1999 Ford Tauras LX from the above car dealership. That stated on their website Eurolease.info that they service their cars. I had to that day go to Lube Stop and pay over 250.00 to get the maintenence on the car. That same day I contacted the dealership (Eurolease) and told them that the car is not driving properly. I left several messages with the owner Barry and no response. I was given the run around several times and he never showed up on the day he told me he would meet me. I have tried several times to get back my money... read full review »

My daughters car was parked legally in a parking garage at INOVA Medical Bldg in Northern Virginia. A man had a diabetic seizure, hit her car which resulted in it being a total wreck. The gentleman's insurance carrier, ALLSTATE INSURANCE, has denied the claim to pay for her car. read full review »

My complaint regards a RV dealership in central Ohio. The company is RCD of Hebron Ohio. Just over a year ago we bought an RV which they represented profusely as a 2002 model. Throughout our negotiations on price for our trade-in they continued to lowball our trade and highball our new one. We did buy it and found to our dismay that the VIN # was a 2001. RCD made about $15000 on the deal. I tried to complain to Better Business Bureau and after lengthy back and forth found BBB was siding with RCD. So we were ripped off big time and now can only complain in this forum. read full review »

On Saturday October 7, 2006 I purchased a 2002 Ford Ranger from this Dealership, which is about 50 miles from my home. When I test drove the vehicle everything worked fine. 1 day later, a noise began in the engine and the CD player stopped working, at the time of sale the salesman informed me that the Ford warranty had elapsed, so he would cover the vehicle for 1000 miles. I agreed to that because I new that I was buying a used vehicle. When I talked to my salesman I told him what the problems were and he said bring the car out... read full review »

My issues directly relate to knowledge of product, honesty, and integrity or lack there of. A co worker purchased 2 vehicles from this dealership around the first couple of weeks in august. While purchasing his vehicles he mentioned to his sales person that I was in the market for an FJ cruiser. A day or so later I spoke with Noah Caballero on the phone about my trade in. I informed him I need to trade my ‘04 Sequoia in for around $27,000 to purchase an FJ Cruiser. Noah assured me that due to the opening of the new dealership he would... read full review »

I had a flight to CA state to buy a car from another nissan dealer. With only 2 days before my flight, and the other car not showing up, I began to search multiple states to change my plane ticket willing to go where ever I found the car I wanted.I contacted Michael Harris from Santa Monica Nissan on 3/1/06. he said he did not have the car, but would do a search and call me if he could get one. The next morning 3/2/06 he called and said he had my car. I asked if he had got it from another dealer, and he said no, it showed up on a truck last... read full review »

We brought our car to Rick Case Honda Collision center after the car was stolen and needed repairs. We dealt with a Mr. Juan Elliot at the collision center who was in charge of our vehicle. They had the car for 9 weeks because they could not get anything straight. They put in a new radio that played one cd at a time even though it was a 6 CD Changer radio that was in there before. Mr. Elliot argued with us until we had him get the old radio and than he backed down. We tried to insert CD's in the radio and it wouldn't work. I brought... read full review »

It is one of worst experiences what we gained from Online Purchases. My brother sent one DVD player almost 6 months back from USA. The Site is “Teluguone.com” . The DVD player is from the Company “HYUNDAI”. The Distributors are “RajKamal Distributors, Ameerpet”,Hyderabad . There is a drama is happening with these people. Anyhow we got worst Hyundai DVD player. We are getting mental torture from these people. Hyundai people services are very bad. Neither they are giving new piece or not rectifying the... read full review »

I received a letter from Hyundai Motor America that my 2000 Tiburon was recalled due to a potential crack in the exhaust manifold. I was stationed in Germany at the time, so I called Hyundai to find out what I could do. The employee told me I could have the repairs done anywhere, and after I sent in receipts I would be reimbursed. I spent four months finding a German Hyundai dealer that would fix the problem. Additionally, during this period there was exhaust fumes leaking into the vehicle and I was pregnant. On May 22, 2006 I mailed Hyundai... read full review »

The company quoted me a price of 2885.00 and tried to make me pay 2995.00 for the engine. Then they marked up other parts as much as 200%. i was also hit with a core charge for my old engine supposedly being nonrebuildable, but i was never given the opportunity to view this or dispute it. that was an additional 500.00 this process was advertised as a 7-10 business day turnaround time they have had my car for six weeks now. then to add insult to injury a contacted the director of field ops. Terry Cheeks and started to question prices i felt... read full review »

Ok don't waste your time going to these people. First off they claimed the tried to call me several times, well after asking several questions I figured out what he had done. I live in PA but I have a MD phone # (Since I don't have a home phone like MILLIONS of us). Well he said that he tried to leave a voicemail but I informed him that he needed to dial a 1. They then told me that I needed tierods and one upper ball joint. I said ok get the parts (by now its 2:30 PM) and they "can't get the parts" before they close. So... read full review »

I brought my Harley in for some additions, (chrome, etc) realizing they ordered some wrong parts I told them not to add them. not only did they charge me restocking fees for the wrong parts they ordered, but my bill was even more than the original estimate. then they installed the whole front end wrong. it vibrated badly, I brought it back and they said it was low tire pressure, when I had it checked somewhere else turns out, the bearings were locked solid and had major work done to remove them replace them and get it to not vibrate. read full review »

My husband purchased a truck from AFS that already had a lift kit prior to purchase. A few months ago, we noticed noises coming from the front end. We found out, after 1000.00 dollars of repair work, that out lift was welded on our truck frame. Many mechanics have said that lift kits have to be bolted on, not welded on! The shock towers have broke off the frame & taken chunks of the frame with it. We have been told by our insurance company yo park it. We wnt back to AFS to see if they wanted to fix this problem, and after a full day we... read full review »

4 months ago I walked outside at 0530 to go to work went to get on my bike and it wasnt sitting there great now i'm going to late to work. Not a great thing for the marine corps to be late. Call work and call the cops tell them my bike was stolen. Next call is to progessive I had a 2001 Yamaha R1 silver great bike. Progessive takes my statement on what happen. I get a call back from the office in woodbridge saying that i had no theft coverage , i explain to the woman on the phone that i requested it. Her supervisor calls me back and say... read full review »

I bought a new Chevy Colorado LS extended cab back in December 2005. After having it for 3 weeks and finally had time to look at the truck or to use the truck I could not get the tail gate to open. I called the dealership and they said to bring it in and I also told them my key punch outs were missing and my portfolio were also missing, and I still don't have my other key. I took the truck in and we play with the tail gate and inserted the new key and it opened and I thought it was fix. I try the tail gate later when I got home and it... read full review »

I booked a minivan from Dollar on Travelocity. It was supposed to cost about $70/night. When I arrived at Newark airport to pick it up, the desk agent told me they would charge $55/day extra because I live in Brooklyn. I refused to pay it, telling her that I had booked it for much less. She said I had no choice in the matter, and I couldn't get the van without the extra fee. I left to try to find another alternative, but no other agencies had vans, and I needed to leave for my wedding that night, so I sucked it up and rented the... read full review »

In the summer of 2005, my wife and I planned a trip to England, and booked a van rental for a couple of days through AutoReservation.com with Alamo car rentals, so that we could take friends of ours and our daughter and her boyfriend to the Isle of Wight. When we got to pick up the van in Brighton, they wanted to charge $1500.00 (refundable) on my credit card in advance of renting the van, claiming it was standard practice. I had rented vehicles in England before, and had never been hit with such an advance charge. Friends had even rented from... read full review »

Alldrive Canada, located in Calgary and Vancouver, has rented us an RV for 15 days, during the summer. We had a number of complaints about the RV, and told them the most urgent one by phone right away when we discovered it. They did NOT react. After returning the RV, we told them again about our complaints, and said we wanted compensation for it. They said they needed to consult the headoffice, and would react be email within 2 days. They did not react. We sent them an email again, with all our complaints, and their promise to contact u... read full review »

Drive Time car dealer Phoenix. I have a couple that bought a car from drive time they got behind on payments ,they would calll my house so i decided to put my name on contract and change name on title only, the main office said they would do that and i would need to bring it up to date to do that so i did , they told me at the main office in chandler i could pay 250.00 a month ,so i sent them 250.00 on the 1st.of the month then they call and say im late that i need to pay more ,so i made another agreement that if i would give them a check by... read full review »

I purchased a vehicle from them in March 06. This vehicle was used and did not have but one key for it, but I was promised that they would get me the other key, which they never did and I talked to my salesman who acted as if he never promised this (I should have gotten it in writing) so I still do not have a key for my husband to this day. This vehicle was also missing a tire jack which I did not know until a few weeks after I had it. Recently I refinanced this vehicle for a cheaper interest rate. The existing loan was paid in full by the new... read full review »

My Ford F250 Super Duty Powerstroke had to have the complete engine replaced at a cost of $12000. Even though the truck was still in warranty and expiring in one month Ford refused to honor its warranty. read full review »

I purchased a 2003 Toyota Corolla from Atlantic Toyota in Amityville New York. In the three years that I have had the car the rubber window guard has been replaced twice because it becomes loose and comes down with the window. The first two times were covered under my warranty. The third time I was told by Atlantic Toyota that the last time it was replaced was one year and two months ago and if it was under one year they could have replaced it for free under the warranty but I was two months over the warranty. They said they would give me a... read full review »

They will add extended warranty, Life insurance, Gap insurance to your contract without letting you know, Read everything before you sign. Do not buy from there unless you want to be cheated. Get the amount for your trade up front, They are slow to pay off your trade in causing you to have missed payments on your credit report. BEWARE! read full review »