We received a bill from Direct Energy today for over $900. When I called to speak to a rep. she gave me my meter reading for the past 4 months. All of them were around/averaging 80, 000 except Decembers reading which was almost 800, 00 (over 100, 000 more). We did not have any extra appliances and we didnt even put up Christmas lights or have a Christmas tree. They said that the readings were accurate and put me on hold to call Ancore to verify (Ancore owns the meters). At that, we just moved into our small home in November. We had Direct... read full review »

Ordered two chairs, end table, and bench, custom covered, in November 2008. Told 6 weeks turn around maybe 8. The chairs and end table came in but not the bench. Told one week, it was in California; next week it was on the East Coast, next week Minneapolis, MN--a traveling bench that never arrived after 4 MONTHS wait. Store will NOT refund deposit, won't do a thing other than "take the bench or not". So we told them to keep the bench and they can consider our downpayment of $200 as payment for the negative advertising they will... read full review »

I am a Dallas artist who was swindled out of thousands of dollars in merchandise and samples from these two lowlife scumbags. If I had known then what I know now about O'Neal and Gutierrez's long criminal and psychologically unbalanced backgrounds, I never would have met with them, let alone tried to work with them. They are psychopaths and sociopaths. They will steal your work as easily as look at you. They are the lowest of the low and, since I firmly believe in karma, I know that someday they will get what they deserve. Stay away... read full review »

Had a water leak and needed someone to check it out. Called the fancy insert in the yellow pages. When the individual arrived, he couldn't wait to get a signature on a contract. He wouldn't even talk without it. I finally agreed for the primary amount of $45.00. Without any other conversation, he than stated they would need to do a leak detection to find the problem and the cost was to be $485.00. Within 5 minutes, I was told I needed a complete repipe and the cost would be $6800.00. If I only wanted a repair, it would be $3800.00... read full review »

I made the big mistake of furnishing my whole house using this store. All of the furniture was damaged one way or another. The assembly on some of the furniture was not done correctly, if even done at all, leaving it very unsafe. When I called to complain about the problems, the 'store manager' (Carmen C.) was very rude, screaming and arguing with me on the phone because I was calling to complain about problems with the furniture. Pieces were missing on some of the furniture. I was told that they would let me know when the additional... read full review »

I just purchased (1/17/09) a Simmons Beautyrest mattress. From day one I experienced terrible sagging, hard hump in middle and on sides, even though using proper frame according to Simmons customer service and warranty. Sagging only happens when you lie on it (at least so far). Warranty only if sagging while not lying in it. I agree that Simmons has committed fraud and false advertising and that their product should be taken off the market. We spend so much money and end up with a bad mattress and back and neck pain/problems. They... read full review »

I purchased the mattress online after talking to the person through phone.She promised the mattress will be delivered with in a week. After 4 weeks and numerous calls finally I got the mattress after 26 days. They delivered the wrong foundation and what I was promised as free( One pillow ) was not delivered. I called the customer service and it is so bad : she said she will get the fairfax store manager to call me. Ryan never called. I tried to call him it was in vain.I paid nearlly 2500 for this and after paying that much I am getting a poor... read full review »

Home Depot- has all the fence work done by Nations Fence, Nations Fence will not install your fence until you tell them you are going to cancel the job. This is because the Nations is broke and has no materials to do the job. This is bad Management. read full review »

The door frame cracked around the front of the microwave door and ran down underneath the door front, to the back of the seal. I bought this at Lowe's and purchased the extended warranty for 4 years. I called Lowes On 1/12/09. After being scheduled three times for someone to come - they don't show up, being promised a call back, being promised a new door, then a new mircrowave, because the price of the door was almost as much as the microwave, they called today - 2/18/09 to tell me that it was a cosmetic defect and this is not... read full review »

ETM Roofing Company is a bunch of cheats and I recommend that anyone looking for a roofing company STAY AWAY! This company took six months to do a simple reroofing job of my house.They refused to pay a supplier the $1757 they owe them.As a result, the supply company has placed a lien on my property. I called the supplier and they told me that ETM Roofing is ignoring their calls and obviously trying to cheat them out of their money. My repeated calls to Rolando and Alfredo Figueroa have gone ignored. This company caused a leak in my... read full review »

Bought a mattress over the phone and the mattress I got was firm, not plush. Returned the mattress. And bought a mattress, substantially more expensive. Sleepys charges for boxsprings and won't do price matching once you sign the paperwork and accept the mattress. The mattresses you buy at 1800MATTRESS... MY SAME MATTRESS w A DIFFERENT NAME (of course) was 1/2 the price... and they include the Boxspring in ALL their sales. SLEEPYS SHOULD BE ASHAMED of their customer service and business ethics. I work for a international real... read full review »

I bought a bed-furniture for my new-born baby from the Zellers Store located at Erin Mills and Eglington Avenue. I took it at my home, assembled, and made ready; but my baby couldn't find it comfortable after one night of sleep. She cried, and so I had to make her sleep with me at my bed. Well, then I read the receipt from the Zellers, which clearly mentioned that they will return such item within 60 days. So, I decided to return back, and just laid it on floor as it is. Due to busy days because of taking care of new-born infant, I... read full review »

I ordered 8 "Draft Guard Deluxe's" from the website on Dec 2, 2008. I was immediately charged, and on Dec 25, 2008 I got an email from them appologizing for the delay and offering a refund, or continued order with free gift. The order would then get to me with 10-15 days. I accepted the continued order, but have not received the items as of today (Feb 17, 2009). I recently requested a refund via the Dec 25 email, I have emailed customer service, and I have called the customer service line (with only an answering machine with no room to leave a message) and no reply, or refund. read full review »

Watch for this company WWW.ShoppersDiscount.com. Why with so many complaints is this still going on? This company is scamming people, I paid $10.00 a month for 14 months before I noticed. I never use this card, I was just making monthly payments to pay it off. Now it is paid off and I got a statment with a $10.00 charge. I called and they said they would credit my account $140.00 in 3-5 days. We wll see. BEWARE!!! read full review »

I received a Sealy Waterbrook mattress from Costco a month ago. It is still emitting an overpowering stench of chemicals, and I'm waking up with breathing difficulties and stinging eyes. The odor is so strong that you can smell it from the hall leading up to the bedroom. I contacted Costco, and they said that they will replace it with the identical mattress, which will likely outgas in the same way. I then contacted Sealy, and was cheerfully told by their customer service rep that these fumes were somehow desirable, like "a new car... read full review »

I called to have this guy take a look at my central heat unit. I already knew what it needed, and he told me I needed an entire new unit, when in reality I only needed a new blower motor. I told him I was going to order my own motor and wanted him to put it in. He took the old motor and a whole bunch of other parts that were still good off my unit, then I called him and asked him why he took the parts to my unit when I was ordering my own and asked him to return them. He refused to return them and hung up on me. I had to file a police report... read full review »

This company is definitely a scam. I ordered at th eend of December, my card was charged and when I called they said the fan should arrive in a week. Stillno fan and now when you call you get recordings that gice excuses for why no one is available. They clearly are taking new orders to pay for merchandise, refunds etc, but just not your order. After reading other complaints, I wish I had found this site BEFORE I ordered. I disputed with my credit card company and that has been fine, but who likes ot be scammed??? read full review »

I did order the cook books or I should say leaflets as that is all they really are. They are certainly not worth $13.90 as I could buy a full cookbook for what I am charged . Its a ripoff for sure. i do enjoy my machine. read full review »

I do not recommend buying this top-loading washing machine. Our machine was purchased in 2006. Coins slip into the bottom of the drum and break the water pump. The first time it happened (2008), the repairman found almost $3 in coins - some had entered the pump and cracked it. Of course, this was the day after we had put down a new rug. Even though I am vigilant about checking pockets, the problem occurred again and this time the pump got clogged with three pennies. Needless to say, this is a clear design flaw and should be addressed by the manufacturer. In the meantime, buyer beware! read full review »

Incident = Nov 1997 I purchased new USG joint compound from Home Depot, San Carlos, CA and it was used to texture my walls and ceiling throughout the entire house. During this process I and my contractor were exposed thoroughly to dust from sanding the texturing material. A mandatory asbestos survey (inspection) was done 9/08 prior to obtaining a demolition permit for the home, and up to 2% chrysotile asbestos was found in the texturing only throughout the entire house (all the wallboard was found to be negative). I provided all documentation... read full review »

On Monday 02/09/09, I set up a rental agreement w/Aaron's Sales & Leasng in Camden, SC. This was that they were to bring me a Queen size bed. When delivered it was a full size. My husband called on Saturday 02/14/09 and told them of this situation. They kept telling him that the lady was out of the office and would call back. When they did not return his call he called back there. The manger (Marcus)answered and was very rude, telling my husband to stop calling his d___ store. I think this is very un-professional and very poor... read full review »

I ordered parts from this company on February 3, 2009. I immediatly received an email confirming my order. On February 4, they pulled payment form my checking account. I have emailed them twice asking when my order would be shipped -- no responce to either email. I tried to call and the number has been disconntected. Their web-site is also cancelled. How can these crooks be prosecuted? read full review »

Purchased direct from Epson, an epson SX200 printer Dec 2008. Purchased direct from Epson replacement cartridge Jan 2009. Feb 2009 tried to instal new cartridge after printing just x40 sheets of A4. Machine rejects new cartridge. Two days trying to get through to customer service (repeatedly put on hold). Third day got through to obstructive, unhelpful & obtuse customer? service? As a customer of Epson "you are always wrong" it would seem Epson position on the "Sale of Goods Act 1979" for their product... read full review »

I went to the local Metro Mattress store to inquire about there No Credit Check Financing program. I selected a mattress combination and asked how much the financing would cost. First I was told the interest rate was 15%. I thought that this was too good to be true... and it was. I called back the next day and spoke to another sales associate who told me the rate was 25%. I also asked him what the payment would be if I financed $1100 for 12 months. He stated my monthly payment would be $165(x12=1980) I asked him how that could be if the rate... read full review »

Purchased office furniture From Haverty"s (Durbin Collection) had to have the Credenza Top replaced 2 times, each time there was a problem with the finish. It was to the point that the 2nd piece delivered looked like they gave a seven year old a touch up pen to fix the scratches. Sales person called and said that this piece was inspected before it left the showroom...lie. Requested a refund...BEWARE. read full review »

We notified HH Gregg on December 23, 2009 that our flat screen t.v. was not showing a picture. We were under warranty, and we were told that it would be repaired or replaced. We did not hear from a service provider (GE) for almost two weeks. With this being the holiday, guests in our house, we had to purchase another television from HH Gregg - additional expense we incurred. We continued to call the store, the service provider, and attempted to reach corporate to no avail. Finally, we were told that the serviceman did come n- only to... read full review »

Broke down after owning for 2 months and now again 5 months later. President does not return phone calls or email. They send out parts w/no directions, that's the warranty??? I am suppose to replace a circuit board in a very tight section with improper tools and sign this before hand... Linnea, Please fax a signed copy of the parts release form to 321-406-1532. Once I have a copy of the release form I will be able to send you out the replacement main cpu board for your chair. Thank you Mike Takmei Select ... read full review »

Buyer Beware….yes the lies are flying out of the Penguin Windows sales reps mouth but what most people do is Blame the sales rep. Well let me clue you in folks. I am a former manager of Statewide windows DBA Penguin Windows Yes it’s true the company did change their name due to the increasing number of lawsuits and bad PR. Under the statewide name and that’s about the only thing that is true about penguin. Just please remember all the lies I am going to clue you into started at the top of the company and some even at the... read full review »

I also spent $3, 400. for a Kingsdown Mattress at the suggestion of my chiropractor. What a disappointment. It starteed to break down and you could hear the springs pop after a year, I fought with them until they sent me a new mattress set and it seems to be fine now. Maybe it was a defective one. Let's see how this one holds up. It is comfortable. read full review »

Boss Construction and Steve Smith have owed me money for over 4 months. He always has an answer and never follows though. Just got his home address from another sub so I thought i would share it with the rest of his victims. THis is second hand info but he said it was it: 10920 or 10922 antelope in orland park. He said its 2 houses off corner . he has a large shed in backyard and a pool. He has another company started called national. I dont know what he does but he shoudl not be allowed that. GOod luck read full review »

Hired to do some outdoor work and they stole a bunch of stuff out of my storage shed. When I confronted him over the phopne, he started screaming expletives and stated he was going to put a lien against my condo and that he had photographs of the "work" he had performed. I think he and his associates take on small jobs and then steal as much valuable equipment as they can from the homeowner. There are other posts on other sites that tell a similar tale of deceit and thievery. I wasn't home for part of the time they... read full review »

I am a notary and I did a signing on April 17th, 2008. My fee is $15.oo. I have E-mail and faxed my bill at least ten times and have not heard back from them. I've called and left plenty of messages and no response. Now the phone number is out of service. read full review »

On 2/11/2009 Driver Joe Limone, Truck #3789 delivered LP gas to my home in Franklin, NJ at 3:22 p.m. and damaged my driveway. He dug a hole with the truck approximately 100 sq. ft. and 6"-12" deep right in the middle of the driveway. The rest of the driveway was badly crushed by his driving. He missed hitting my car by only a few inches. The drive made no attempt to notify me of the damage. When I discovered the damage, I immediately called Ferrell Gas and they confirmed the driver had reported the accident and that someone would... read full review »

I ordered a stainless sink from them. They have failed to deliver the sink and refused to issue a refund. The "service department" sent me to sales. Sales said they would call the manufacturer and send me an e-mail. They sent a form interim complaint e-mail and the link back to the company's site says the complaint and or customer do not exist. They will not return my calls or e-mail. They say they have no obligation to deliver the product that is up to the manufacturer and they will not issue a refund. DO NOT DO BUSINESS WITH THIS COMPANY!!! read full review »

I ordered a dog door replacement flap on the 22nd of January. It is now February 9th, still havn't received it. Tried emailing customer service a week ago, no answer. Tried calling, voicemail. Emailing again today to give another chance. Hope I didn't get scammed! **** 3 days later... **** I would definately not recommend this company to ANYONE. Communication is key and yet, it has been 3 weeks (sent 3 emails and left a voicemail) still no answer. DO NOT BUY FROM K9 ELECTRONICS. Btw... Credit Card funds was withdrawn... read full review »

To whom It May Concern Clients using MRI furniture packages please be aware, I Brought an Apartment with MRI at the time when the market was strong.The complex was recently completed, and the furniture was paid in full over two years ago, They are now asking for 20 per cent more before they will install Claiming this is a Goventment Vat which is fair enough, But surely this amount should of been put on the invoice at the time, How many clients have paid for there furniture then to be told to pay the extra cost, other wise they will... read full review »

Our roof was installed only 3 years by Jenkins Roofing yet we've experienced recurring leaks. The warranty is for 10 years but you have to chase down these people to honor their warranties. They never keep their appointments -- they will tell you they will be there one day and will just not show up, no call to say "sorry but i can't make it today." They'll reschedule for another time and then they don't even keep that appointment either. You really have to call them every day, and maybe a month later, they'll... read full review »

Purchased 8 replacement windows less than 6 years ago. Over the last 3 years at least one of the windows has suffered a broken seal and mold is growing in between the dual panes of glass. Great Lakes does send out replacement glass but I'm responsible for the cost of getting the new glass installed in the vinyl frame. They don't send a complete, ready to install pane. 3 of 8 windows (so far) is a horrible failure rate and I just hope to keep other prospective window buyers from purchasing the same low quality product I'm now stuck with. read full review »

I purchased furniture from Linders Furniture in the Los Angeles Area and have been submitting vouchers since Oct., 2008. Have not received one gas card. How can a company like Linders be involved with a scam like this? read full review »