My family had an account at the store located in Homosassa Florida. The manager who everyone in this town liked was fired. We were told he was fired for stealing, for doing drugs and drinking on the job. This manager was the best thing for this store and was the most professional man this store ever had, and after he was fired a lot of people we know started returning their stuff. The problem is when all the customers started returning their stuff back to them, Ray Busiel the new manager and his boss Louis Vargas would not come pick the... read full review »

I decided to write my review here because even though its a complaint board I think that Rainbow Appliance does deserve credit for their service. I had an excellent experience with Rainbow Appliance. And going through some of the Reviews I noticed that there are maybe 4 or 5 complaints at most. In my opinion 4 or 5 complaints in the history of this company is not something I would concern myself with when buying an appliance from them. read full review »

We have had trouble with the system every since they installed it in july 2008. When we first start haveing trouble i spoke with a supervisor and informed her that if we continued to have problems that i would call and cancel the service. We continued to have problems and i called and was told that their was no way i could cancel the service i told them i would not continue to pay for something that i was not satisfied with i was then told they would continue to debit from my account, I then went back over my contract and also found that they... read full review »

THD At-Home Services is a horrible place to work for. I subcontracted for the Kent Wa branch every job I went to for the 1st 4 months the customers complained of poor customer service. Or they were outright hostle with me due to their poor customer service. This company wanted me to work for free but charge the customers an arm and leg. My biggest issue with them is waiting 6 months to get paid for a job that was completed. They paid the wrong contractor I had to prove the other contractor didnt do the job. Then they still did not pay I... read full review »

HIRED TO REDO CONCRETE DRIVEWAY... LESS THAN A YEAR AFTER IT WAS POURED, IT STARTED CRACKING... NOT ENOUGH EXPANSION JOINTS PUT IN FOR THE SIZE OF THE DRIVEWAY. WATER PUDDLES NEAR THE HOUSE AT THE BACK END OF THE DRIVEWAY. THEY JUST DID A LOUSY JOB... TRIED TO CONTACT THEM SEVERAL TI MES, FINALLY THEY SAID THEY WOULD COME OUT TO TAKE A LOOK, NEVER SAW THEM COME BY. DO NOT HIRE THIS COMPANY FOR ANY CONCRETE WORK. read full review »

I have been a regular customer of Lowes since I bought my house in 2006. When we bought our washer/dryer there, we opened this account to take advantage of a discount and zero percent interest offer. Recently, I have finished graduate school and in the process of moving and waiting for my new paychecks, I fell behind, although probably not by many days. Apparently, the late fees piled up into a large $123 bill. I requested a return on the late fee, which they did. My bill which is usually a minimum payment of around 35 dollars was still about... read full review »

Purchased a True Form mattress which was not anything like what I lied down on in the store. I believe that what I tried in the store was a Temperpedic mattress. The mattress I got was like a brick. No one would ever have knowingly bought this. This was the second mattress I bought from them. I returned the first, which cost me $250 to return. I couldn't afford to return another so I'm stuck with this bed. I had to pile on egg crates and any pad I could think of to make it barely bearable to sleep on. read full review »

Mario from Five Star Fencing came out for a "free estimate" and pressured my parents to make a decision about the fence quickly, after they repeatedly told him they only wanted a estimate and they we looking into three fencing companies, Mario said "I will beat any quote, " then asked my mom to sign the quote, when she asked "why should she sign a estimate" He said only to say the our price won't change. Then two days later Mario calls my 78 year old dad and says we are coming tomorrow to install the fence, My dad... read full review »

Received the sofa that my mother purchased today. The item didn't match my mother desc. but the item matched the invoice. When I phoned the sales person she said" i don't ever make a mistake that is what she ordered". So when I repeated this to my mother she said that definetely wasn't the sofa she ordered. The sales person then called me back and told me she is concerned for my mother because she goes over this sales pitch 100 times a day and makes it as simple as possible and if that wasn't simple enough for my mother then she doesn't know what else she could have done. read full review »

I order a fan from Fanworksoutlet in Arizona in late Dec. of 08. I received my shipping verification via e-mail. Est shipping date was 1-13-09. To this date I have not received my fan. I have e-mailed and tried to call several times. The number on the e-mail confirmation doesn't work. It is a disconnected number. It doesn't go through. I have e-mailed, no response. This company was quick to charge my credit card. There is something fishy about this company and it needs to be put out of business. read full review »

ROGER AND TINA GAVRILUK do not pay for their services and are impossible to please. Contractors beware!You need to charge them planty to put up with them and their indecisiveness. read full review »

I went on line to get a so called credit report which I did not get. They asked for a dollar charge but now I see on credit card statement, another charge PM identy.com that I did not agree to. I understand that there will be a monthly charge against my credit card. I don't know how to get in touch with them to cancel. I feel this is a scam and should be stopped read full review »

I was very excited to use the new direct buy. I had communicated on several occasions with Cheyenne about my various orders, and she seemed to very helpful, until I ordered a big ticket item, a custom leather sectional sofa. I had e-mailed the manufacturer to request if they made a particular sofa model I liked as a "sectional sofa". The manufacturer wrote back stating"yes". So, I requested Cheyennne to find out the price of the model of the sofa as a sectional sofa. Cheyenne on many occasions directly contacted the variou... read full review »

My husband and I went to purchase a mattress, I was recently operated, so I couln't go with him to pick up the mattress. They sold us a mattress and the box both for $1, 200. We paid cash, after my husband put it in the bed, I told him that's not the mattress that we purchased, it was another brand, much more thicker and fluffy then this one. Now I called inmediately the store and the manager (that sold us the mattress) was not there, I told the lady what happened she keep insisting that was the one that we picked, she wasn't... read full review »

Ordered two tables. Picked each of them up. When the boxes were opened at home, each one was damaged. One broken shelf and one damaged side board on the sofa table. When we reported the first problem we were told that their policy was to repair all damage. We weren't told anything else. When we picked up the second table, again I wasn't able to get to it right away, it was 4 days later when I opened the box. The box that had the legs in it was already opened. So was the bag of screws! So this thing had been delivered to someone... read full review »

I bought a Natuzzi® 'Catania II' Sofa just over 2 years ago in Toronto, Ontario. To our surprise, one side of the sofa recently fell in (down). To our even greater surprise, when the sofa was turned over to see what damage was done and what could be done to repair it, underneath the backing was not "engineered frames' made from european hardwoods" as Sears advertised but good old fashioned particle board!!! I cannot believe I was told that this sofa had a hardwood frame. Sears Canada is not responsible for the sofa... read full review »

Bought a SULTAN BED from IKEA at their Straiton Store, Straiton Road, Midlothian on 17 04 2007 with a 25 years written guarantee detailing all the parts of the bed that were covered by the 225 years guarantee. I have a copy of the guarantee tohand. The bed base started to give way and on inspection I found that the supporting screws on the side frame of the bedbase had become stripped. Closer examination of the holes that they left on the frame showed quite clearly that the wood was more like compressed sawdust than real wood. To my mind... read full review »

The company maintained the property - In Oct 2007 a call was put in to them to stop all services to the property. In May 2008, we received a bill for a fall cleanup that was done in January 2008. The property did not look like it had any work done to it, nor were we ever told or left a notice that they had been to property but yet we received a bill. We sent a letter stating that we had called to cancel all future services in Oct 2007, we also questioned why a "fall" cleanup was done in January when fall clean ups are completed by Oct... read full review »

I would immediately cease any thoughts about contracting The Custom Edge. First of all, they are the most unprofessional business I have ever worked, especially Jaime Braddy who verbally battered my wife on the phone and called her "crazy" even after we notified them of their discrepancy with our driveway extension. We notified them that the driveway extension was for an F-350 truck with an 8ft bed. The truck was actually parked next the spot where we wanted the extension. They poured a driveway approx. 10ft on one side and then 25 on... read full review »

This company previously left countless people with incomplete pools throughout 2008. Read all the complaints for Down To Earth Gunite Pools on this site. Please do NOT even think about using them, you will have months of misery. read full review »

We bought a California king mattress (serta sleeper) from sleepy's 3 years ago. About a year ago we noticed that the bed started to sink down (in different spots). I finally went to sleepy's told them what happened to the mattress. They sent out an independent contractor to take pictures of the mattress, box spring. When the guy was taking pictures he said that the mattress has to at least sink down 1 1/2 inches and ours sinks down 2 1/2 inches. He also stated that in suffolk county alone he visits about 40 homes a week with the... read full review »

I bought this product in Oct. It is a counter top dishwasher and the door was cracked with in a week. Called customer service they seemed to want to help I thought I was being congenial I was just being taken advantage of! Person taking my call did not document. Called again in Nov. they promised as soon as they got a door they would send it. Its Jan my door is in pieces called again now they say they will ship me a new unit as soon as I sent my old one back $120.00 to ship that I have to pay for. Why would I even consider spending that much... read full review »

I just started using my new Kenmore 500 washer. About 6 loads. First load took me 10-12 min to untangle a pair of tennis shoes from the rest of nearly the entire load. I have never done anything unique with my prior washer, which was a Kenmore model...I think it was over 30 years old. Couldn't even find a year or model # on it. Wasn't sure I could get the water pump replaced. This machine is noisier. I thought they used better insulation or was I supposed to pay another $200 to get it quieter. Then today, I was further ticked. I... read full review »

First mistake: I purchased a $$$ Whirlpool Water heater from Lowes. I paid an electrician $$$ to install it. It did not work. We placed it back in the box to return it to Lowes. When I returned it to Lowes, Lowes asked me to call a 1-877 number (customer service in India). I was told I was not allowed to return this water heater to Lowes. This item was faulty from the factory. No where on the box does it say "Do Not Return To Lowes." There is a sticker on the tank, but I bought this item in the box, and so my second mistake wa... read full review »

My Peachtree Windows are/were a joke! The windows in my kid's room were so bad that their room was literally 10 degrees colder than the rest of the house. The Windows in my downstairs were so bad that when the wind blew it would make the shades move and the frame was delaminating from the panes of glass! I tried to get Peachtree involved but since I am the second owner of the home they were utterly uniterested in helping in any manner (the house is was not even 8 years old at the time - - 2007). It cost me over $6, 000 to get the window... read full review »

I ordered a part from this company. The same date, they emailed me a receipt and also charged my bank card. For a week, I called them every day on the phone, leaving phone messages (nobody ever answers their phone), and emailed them, requesting that they contact me and inform me if they had the item in stock and when it would be shipped. They have NEVER, to this day, returned ANY of my phone messages or emails. As a result, on 12-16-8, I emailed them and also called them and left a phone message informing them that the order was canceled... read full review »

Fastfloors advertises “110% Price Match Guarantee”. This is a complete scam. After placing the order inserting the prices from a legitimate on-line competitor (which were substantially less, by the way) they matched the price, but only beat it by 2.5%, or a 102.5% price match. I did not mind too much because I was not going to have to pay the state sales tax, so it was close to 110% off….Then, the next day they cancelled my entire order! Not by email and not by phone, they just did it. I noticed when I logged on to check the... read full review »

Purchased an Arrow Shed Build-It-Yourself Special Order Building from the Home Depot store. The model I purchased is the 1431, it is 14 feet wide by 31 feet long, with standard Wayne-Dalton roll-up garage door, to store a boat. This is the largest Arrow Shed product available, and by far the most expensive in thier product line. Upon delivery I noticed everything was flat-packed and on 2 pallets. It sure didnt seem like much, until the boxes were opened. Literally Hundreds of pieces, all galvanized steel. And THOUSANDS of tiny screws. The... read full review »

1) I agree with the other complaints regarding delivery charges and that they seem to be a monopoly in gas distribution. 2) Does anyone get ticked off with their web site? With all the money they are charging, why can't they come up with a website with a customer login where you can track your bills, bill history for at least the last couple of years. What is the point of their website. Even my electric company Jersey Central has a way more decent site than theirs. Really disapointing web site in this day in age. 3) I should be able to pay with my credit card. At least will earn some meager points to offset the bills in the winter time. read full review »

On 06/05/08, I entered into a contract with Suntek Pools & Spas (Suffolk License # 22, 706-H, Nassau License # H2804700000), hereafter referred to as Suntek, to install an in-ground swimming pool (priced at almost $30, 000) on my property. Permit # M04110 was obtained from the Town of Oyster Bay, Department of Planning and Development, Division of Building, to perform the work. During the pre-installation period, the Long Island Power Authority, a.k.a. LIPA, at my request, conducted a field investigation of the proposed swimming pool... read full review »

We had our new AlarmForce system installed in July 2008. My wife was home during the installation and I had left instructions as to where I wanted the sensors located. On top of basic package we 'purchased' 2 additional smoke detectors, 1 glass break sensor and 1 door contact for a total of $361.20. (I put that in quotations because we really do not own anything.) The installer insisted on placing the motion sensor BEHIND AN INTERIOR DOOR which, if left open, would render the system useless. He came back and moved it (damaging... read full review »

I am a builder in NH, that is currently looking for help in resolving an issue with a manufacturer / reseller in Hemet, CA. The manufacturer, Omega 2000 Group, appears to be nothing more than 1 person, George Sararu. He shipped me product that was not compliant to international or federal laws, and according to the federal code of regulations, by shipping me this product he is in violation of federal law. The products are 3 boilers manufactured in China that are only usable in Europe and not in the United States. He has refused to give me a... read full review »

We bought three piece leather set (sofa, loveseat and chair). We were offered Boxing weekend prices. After delivery to our home, we have noticed that items were delivered unwrapped and realized that chair was the one at the store as the display item which was offered to us for deep discounted price while making the purchase. We have declined that offer as the chair had scratches and defects in the leather in couple of places. We asked for all 3 new pieces. Even paying the price of new items, returned pieces were delivered to our home. After... read full review »

I've been making online payments for almost 1 year on a 3yr interest free account; Ge tried to offer a quicker payoff by giving $50.00. I could not do that. All of a sudden GE didn't apply my payment (never got it online?!) and now they are charging me a late fee and 500.00 finance charge. read full review »

We purchased a wall unit from Pottery Barn Kids for $1, 550.00, which was to include "white glove" delivery. I asked about this several times, because if we couldn't get it assembled, we wanted to look elsewhere. The salesperson assured me I was paying for and would receive "white glove" delivery. The delivery date came and went, although an email had been sent saying it was on it's way. After talking to different service people, they said they couldn't find it. Then they found it. Then they said they had changed... read full review »

Don't even think about getting to this story 'early' for a good deal on a floor sample hope to get at a discount. I was told a piece of furniture I had an eye was to be sold off in a'floor sample sale' and the store would open early at 9 a.m., would be first come, first served. The sales associate said the previous year people were lining up from 6.30 a.m. for items (for a 9 a.m. door opening at Williams Sonoma home?) and to get there early for this one-off item. So I turned up at 7.30 a.m. -- silly me and waited... read full review »

So I decided to get a "leather" love seat and sofa from Bobs...When they shipped the furniture they didn't mentioned or measure the doors to see IF they would fit...Wouldn't you assume that they would have more knowledge in regards to helping you out with measurements. Or at least advise IF IT"S POSSIBLE! Ohhh no no no they wedged the love seat and sofa though a 32" door when the furniture is 35". They ripped parts of the leather, broke the back portion of the love seat "frame". AND chipped my... read full review »

The General Manager, Israel Esquenazi mislead us when we purchased some Thomasville furniture from this store sometimes know as Norwalk Furniture, aka Pines the Furniture Idea, aka AAA Designs, LLC. The price of the furniture was higher than other Thomasville Stores in the Fort Lauderdale area. He claimed the order was a "special order" when it was right out of the catalog. We later bought more Thomasville at a different store, companion pieces; no special order in the second case. Fine service and an overall experience. AVOID Israel Esqennazi and the store in Pembroke Pines, FL... PLEASE BEWARE. read full review »

I purchased an expensive microwave from Rainbow Appliance. They shipped it to the wrong address resulting in the microwave being lost. They proceeded to blame the carrier instead of taking ownership of their mistake. They have not issue a refund or replacement. BUYER BEWARE!! RAINBOW APPLIANCE IS A FRAUDULENT BUSINESS. Do not be sucked in by low prices they will rip you off! read full review »