Purchased a sleeper sofa in March 2008 and by the summer it was broken. It was only used as a bed three times over all those months. The sofa bed leaned back too far according my my guest and then all of a sudden would not push into a couch, thus leaving me with a bed 24/7 and no where to sit. I called Expo they said they would fix it, they sent the same sales man who sold it to me to look at it, and he took pictures and said I jumped on it. He also mentioned that it could have become faulty due to customers sitting on it, which leads me to... read full review »

Vinotemp's customer service is absolutely terrible! I would not recommend purchasing from them directly. I ordered a brand new wine cooler ($1800) on 12/1/08 to avoid the hassles that might come from a used/refurbished unit. What a disaster. 1. It was damaged on arrival. Upon close inspection it was clear the damage was done during storage and/or prepping for an order. So, I was knowingly sent a damaged unit: there was a puncture that was patched; scratches in the stainless steel finish with obvious, unsuccessful attempts to... read full review »

A month ago we bought a water softener and water filtration system. Our water is bad and we felt we needed to do this. We must be naive, because when someone gives us a price we accept that this is the cost. I have since found out that this system is sold for at least half or less than what we paid for it. I am sure that it is buyer beware. This just eats at me thinking that we were such fools as this will be a major strain on our finances. Is there anything that we can do. My husband says that we signed the contract and we are... read full review »

I had read the comments of previous clients of Joseph Santarelli of JDS Luxury Homes and understand and sympathize with all. However, I decided to go ahead with the construction of our new home with ME paying all of the subcontractors. Before I go into details, we were very pleased with the whole process and final product. Sure there were issues with a couple of the subs, but they were addressed and taken care of. I had approached Joe about the complaints and listened and watched as he spoke. With my wife being a REALTOR, we certainly know... read full review »

Rutherford's: This store supports theft from artists! Notified that they have purchased and are promoting nationally designs stolen from local Dallas artists, this store continues to sell stolen merchandise! Is this the kind of morals an owner who is a Jehovah's Witness should be promoting? What kind of example does it set to support swindlers and thieves? If you think it's wrong to sell stolen designs, please let this retailer know...only by standing up for honest retailing will customers know they're not buying stolen goods! Thank you for your support! read full review »

STEPHI COLE SUPPORTS THEFT FROM ARTISTS! Design Legacy has a new con woman and her name is Stephi Cole. In our opinion, anyone who works for Kelly ' I Steal, And I'M Good At It' O'Neal or his scummy partner Rene 'I Steal Too' Gutierrez is a thief and swindler. This company continues to use illegally obtaines (STOLEN) designs that it has not paid for or pays royalties on. IF YOU WORK WITH STEPHI COLE, YOU SUPPORT THEFT FROM ARTISTS! read full review »

In june 08 i placed a order .IT was delivered over a mounth late becauise of your supplyer it was totaly the wrong everthing when we finaly sorted it out i was 10 door handles short 4 shelves and wall fixing brackets i had a wall knocked down at home and wanted to extend the units so i phoned againe out came the salesman placed my order paid for the order in full and 50 pounds for special delivery he was going to place what i was missing from my prevous order allso. i am still wating Neil in the show room there has just passed the buck to... read full review »

I rekeyed, winterized, grass cut and cleaned out properties in ohio and have yet to be paid in access of over 20, 000.00 read full review »

I bought a Breville Ikon kettle that stopped working after 3 weeks of use. 2 hours on hold for customer service (no answer). 8 emails (only an autoreply). I cannot get them to replace the defective kettle, cannot get any response whatsoever. Having emailed them proof of purchase and all the info asked for in the autoreply, I should have a new kettle by now. read full review »

DO NOT HIRE THIS CONTRACTOR. His work is shoddy. He would never return calls. He is unprofessional. He lacks skill and knowledge. My wife and I hired him on a referral. We were very disappointed. We have hired a new contractor to repair/fix the jobs he did for us. He is very young and inexperienced and clearly does not have enough knowledge to be working on his own. I wish we had checked his references. read full review »

My boyfriend and I have bought 6 Raised Airbeds from Intex( thru Shopko) every single mattress has gotten a leak at the seam. We called Intex and were told they do not do refunds or exchanges on thier products. The box that the mattress came in says " do not return to store call Intex for any problems". So my question is why would they have the box saying that and not stand behind their products???? read full review »

Door to Door sales tatics include "promising" to lower energy costs at least 30% over your current bills. The salesperson will ask to see your current utility bills and then claim that by signing with them you can save up to 30% of your current billings. THIS IS A BLATANT LIE. after you sign the contact and after the 10 day cooling off period ( this is as per Alberta Law) then you get he actual rates per Gj and Kw for gas and electricity for your contract term. These rates are usually much higher than than what your current supplier i... read full review »

Updated BBB report for Stellar Flooring in December 2008 they were rated Unsatisfactory January 2009 they are now rated F! BBB Reliability Report for Stellar Flooring Company This is not a BBB accredited business. BBB Rating Ratings Explanation... BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report. Find out more about this business:Reported on Tuesday, January 20, 2009 1:22 PM BBB Accreditation BBB... read full review »

Philippe Richard cookware - bought from J C Penneys - all pots are rusting and the Teflon coating is peeling off into my food! Everything sticks no matter how low the fire is under them - I even coated them with oil as instructed - no company website to file a complaint. This must be a health risk issue! read full review »

buyer beware not to long ago kline bros landscaping located on 811 815 e bay av manahawkin used to be a dealer for barrier reef fiberglass pools.I repeat USED TO BE !!!After they installed a pool the wrong way instead of leveling the pool properly to get the sides plum .There inexperience lead them to jack up the sides.Needless to say a short wile after the pool cracked!!My advice would be do not hire a landscaper to install your pool!!! read full review »

i brought a honeywell humidifier last year it had 2years warranty, , when i used it this winter i see a leak from the bottom of the unit, , i called the customer service and was asked to send the unit to them and that it would take 6 weeks to process, , i spend 10$+ in postage to send the item on nov 5 2008. I called back on dec 16 and was told that that they have not started the process yet, called back on dec 23, the process was not started yet, but because i called them few times now i was told that they will send me a new unit now and... read full review »

Worst customer service EVER! They are just a shadow company and at the mercy of Reliant to do ANYTHING. I protested the horrendous billing post-Ike and received empty promises from Green Mountain. Suddenly I am in collections and have had NO communications from GM. I am going back to RELIANT who can actually DO something as simple as checking my meter for errors. You would be better to install a generator and doing it yourself versus using GM. USE SOMEONE ELSE - ANYONE! Oh and at least their energy is WAY EXPENSIVE too. Nice. read full review »

Product was not as advertised and Racks and Stands refuses to do the right thing. I ordered a Leslie Dame CD-280 - Deluxe Multimedia Storage Rack in Oak. The product that was delivered was not the same as the one advertised. The product was advertised as: Solid Wood Veneer over MDF (medium density fiberboard) Heavy Duty Construction Weight of 70 lbs. Free Delivery The product I received was: Plastic laminate over wafer board Light weight construction Weight of less than 35 lbs. When I asked to return the... read full review »

Ref : 270508R001 Customer Care Administration : Ms Barbara Chapman. Is somebody from GHD reading this complaint, please can you retur my GHD or tell me that you cannot sent it tome & return my money, you have asked me to pay for the postage but you dont send the item. REgards TG read full review »

My name is Teddy, i have returned my GHD straightenet to the company GHD, it was faulty after +/- 2 mths, i have returned ny post to jemella. I waited for a few months, no word from GHD, I called from Oman, spoken to person, they said they would like to reurn a new GHD t o me but i need to pay the postage, i have given my credit card number to charge me the postange, until this day I have not received, I called them, they said they will talk to the delivery post company and they will come back to me but until today no word from GHD at all... read full review »

They must hire people in this company based on how absolutely rude they can to be to customers. This is the nastiest bunch I have ever done business with. After this year I will be switching companies. Stay away from them. read full review »

I've worked As a subtractor for Jason Charelle ( Charelle Flooring) (whom works for Lowes as a subcontractor), Now for about 5 years, I got fired from Jason Charelle ( Charelle flooring) because Jason Charelle ( Charelle Frooring) LIED to Lowes By telling Lowes That my name was ( ALLEN PHILPS ) and all along it was ME! ( I myself was never told this, Nor did I know that I was to be cleared and to fill out paper work to even do any work for Lowes even thou I worked as a subcontractor for Jason Charelle ( Charelle Flooring ). Now when I wa... read full review »

I'm ashamed to say that I ever worked for this company. They are a scam from the very first contact call they make to people... "claiming" that the person on the other end has been selected in a drawing as a "finalist" for a $50, 000 home makeover! There are potentially hundreds to even thousands of calls made each day, all being a "finalist"... and if you look closely at the stupid brochure they send you, you'll realize that your chances of winning ANYTHING good is like 1 out of every FEW MILLION people!!!... read full review »

I bought the iDrive because it offered a quick and simple approach to mounting a garage door opener. The design seemed ingenious...and it really is...but their implementation of the motor/gearbox is less than robust. In just under a year, I've burned up two motors (under warranty) and 3 months ago they sent me a whole new unit under warranty and just today it burned up again. I'm lifting a standard 16' wide x 8' high insulated steel door...and it is properly balanced - so the opener isn't working harder than it... read full review »

I too believed Art Krull and HSN that the Ultrex brand was quality merchandise. I bought numerous cookware sets because of the warranty. Needless to say, they are all flaking off black coating. I also bought the pressure cooker, and it no longer works because of the gasket seal. Unfortunately, I also bought from Art a countertop convection/toaster oven. It worked for 4 months when the temperature dial broke. It is still attached, but just twirls around; I have no idea what temperature the oven is set at! I was a faithful HSN customer, but have... read full review »

Insane how bad this company is. I bought a couch and leather ottoman from Boston Interiors(no problem with the furniture) but I bought the warranty for the ottoman b/c I figured that things happen to leather and people would have their feet on it all the time. Three months after buying it, I went to clean the ottoman with the stainsafe cleaner...which went fine. But, when I went to condition it there was a white residue left on the dark brown leather. Problem. They sent someone out to clean it and told me to never use that conditioner again... read full review »

Wow what a place to go shopping at . the showroom is clean and tidy. My freind and I went there to get some things for our new home but we left feeling unwanted. I was unable to find a salesperson to anwers any question that we had for then they were no where to be found. But we did find then while we were looking around after all they were all down in the tv area watching some movie they were playing and the loundness of the move was really bad you could not ask them for help because they would not have been able to hear you over the... read full review »

I purchase a new mattess due to a back injury in 2000 and paid 1300 for the mattess which was supposted to be a top of the line Sealy mattress. Now this was purchased to help my back in which I had ruptued a disk and had two bulging disks the year before. Within 6 months I noticed a sag which continually got worse. It's now 2008 and I've exchanged the bed 4 times, I've currently owned a Steans and Foster, Sealy, and Serta mattresses and they have ALL sagged very badly. I now own a Serta and it's been the worse. I received... read full review »

Store manager is a lying SOB. Go next door to spend your money at Lazy Boy or Ashleys. Hanks funiture is NOT the quality you expect for the money. Salesreps will tell you anything to get you to spend your money there. When you complain to the manager about it, he turns into a hothead that sooner or later will take it to far. The home office in Arkansas supports their employees and do not expect repeat business after you overpay for furniture. The commercial you see on tv with Hank stating that their prices have been slashed even more is BS... read full review »

false advertising - product doesnt work read full review »

KELLY O'NEAL/DESIGN-LEGACY/LEGACY TRADING COMPANY = THIEF THIEF THIEF THIEF THIEF THIEF THIEF THIEF THIEF THIEF THIEF THIEF THIEF THIEF THIEF THIEF THIEF THIEF THIEF THIEF THIEF read full review »

I gave this company (and I use company as scams) over 1000 dollars deposit. After checking with the BBB and searching the internet I was suprised at what I read about the way they do business so 3 days after I gave them the deposit I called and email the company for my deposit back legally I have up to 10 days. Well now I am face with going through small claim court, complainting to the BBB and Peel Police also Consumer Service department. Stay away from this Company I may never get my money back . read full review »

It's great to see so many folks willing to write in!! It is odd that all the reply emails go to the SAME PERSON. Hmmm...and that "angry home owner" continues to broadcast lies. I invite all of you to call The Hartwell Group, Inc. and Lawrence H. Racies for the TRUTH. We welcome your inquiries!! read full review »

We bought a new house built by Syncon Homes in Nevada. They advertised their company as 'building superior homes' with a 'commitment to quality' and having a 'passion for customer care.' They promised that they 'do everything possible to ensure high quality and lasting value.' They also promised that they are 'committed to delivering the highest quality homes' and that they 'are a leader in building quality homes, outstanding communities, profitable returns and positive relationships with... read full review »

This builder ripped me off leaving me with costly repairs and unpaid taxes on a new home. His staff, Blake Evans and Jacob Myers told me that there was no possibility of bankruptcy - they lied. I was pressured into closing after waiting since end of 2007 to move into this home-with threat to lose my savings I put down for deposit. I called for months without any response and then pressured into closing after all that time elapsed, I thought they were out of business. I was right! I was promised that the repairs would be made on our... read full review »

This building and purchasing process was a nightmare. I am sure there are others that have experienced same problems with this builder. I was lied to and they pressured me into closing - threatened me with losing my deposit, stating there was no problem with potential bankruptcy- they lied. They were already in the process of filing when I closed on my home. His portion of taxes were left unpaid despite the proration agreement signed and witnessed at closing. I don't know why builders can bail out as Mike Aranda did? The average... read full review »

my checking account was charged 129.85 for the rotisire on 12-9-08 and was told i would recieve the rotisre 7-10 days latter i have now called 3 weeks in a row and was told it would be there by friday now the phone # they gave for tracking has told me because of too many callers try again at the end of the week on monday and got the same message on friday so now i guess you just have no one to help you if any one is reading this DO NOT BUY ANYTHING RONCO because i ordered the 25 piece 2 for 1 knive set and got only 1 i will never order anything from those RIP OFFS again read full review »

Sent defective merchandise on Dec 30, 2008 and refuses to honor replacement and now refund of monies of "Shadow Box Frame from the Hanover Collection by Alex Navarre". Four emails sent to Gift Warehouse, two were replied to stating they would honor my request in 1-2 days. Nothing has been done. GW even called me and promised twice to act on my request the next day. As of this posting, Jan 16, 2009, NOTHING has been done by GW; No RMA, no return shipping label, nothing. GW has ignored my last two emails too. This is deceptive and dishonest business practices and you have been forewarned to stay away and take your business elsewhere! read full review »

Seven days after purchasing over $2500.00 worth of furniture, this company advertised a sale on the items I bought, but refused to give me the sale price because the furniture had already been delivered two days before the sale began. The salesperson told me that the items I purchased were at their lowest price! Imagine my frustration when I saw the ad. Another problem is that each Ashley store is individually owned so the corporate office reports they have no control over a specific stores policies! I will never go to nor recommend Ashley Furniture again because something I buy today may go on sale tomorrow! read full review »