This company charges for merchandise but never ships the merchandise. I ordered 4 fans and recived 1 fan without the blades. They charged my credit card over $800. The fan I recevied is worth $127. I am still waiting for the credit. They do not return emails or phone calls. read full review »

I purchased the molds and was told they would take about 2 weeks. After 6 weeks I called and left several messages and E-mails with no response.I never even received my molds and was refused a refund. read full review »

The plastic washer drum casing failed after two years use. Water flowed over electrical parts and onto the floor, creating an electrocution hazard. The company has redesigned this part but has not issued a recall and will not make the repair. They have offered me the part free, but the labor will cost as much a new unit! I have contacted the Consumer Product Safety Commission. read full review »

Original Mattress Factory deserves a 1 out of 10, ie... as a last resort, you can weave blankets together to get better quality sleeping surface, if you run out of blankets... then consider a soft OMF product. The hardware is good, and a good deal, I had the frame set up in 2 minutes, solid, no tools. We bought 3000 worth of mattresses, sheets and bedframe parts to replace the ones damaged in a fire. We ordered the 'pylons' that were supposed to re-inforce the sides when the mattress is used as a 'chair', whatever the... read full review »

Hired this guy to do some kitchen cupboards for me, new doors for my old kitchen. At first I was just so excited to get them done I guess I was a bit naive. From the beginning he was hard to get a hold of, made stupid excuses as to why the cupboards were not finished yet. When we finally got them they looked OK - at this point I was 9 months pregnant and just wanted to get this ordeal over with - but soon after the paint started to peel. Fast forward to less than a year later, we called him to fix them and it took him 3 month to fix 4 doors!... read full review »

I bought a $92 service agreement on my sears dryer. I asked the service man to also check out why my Sears washing machine was not working properly and he told me that it would cost $80 for him to come out and look at the washing machine even though he was already coming out to perform the service maintenance on the dryer. This will be the last time I deal with Sears. read full review »

Our oven began beeping and displayed the error code "FO". We contacted Sears and they sent out a repairman who checked the oven and told us we needed an oven control module. He charged us $70 and the part cost $205. On 9/8/08 a repairman came to install the part and charge us another $137. On 9/11/08 the oven displayed the error code "FO" again. At this point I am starting to think this is a message from Sears to their customers. Again we called Sears and again a repairman came out but this time he said we needed a control... read full review »

Do not use this business. I was overcharge for a new air conditioner unit and they did faulty installation that cause my air conditioner unit to leak FREON. This unit was under warranty and they still charged me $500 to fill-up a 3 ton unit with FREON. Afterwards, I called another Plumber and they said this should have been covered under the warranty. He also said I was way overcharged for the price of FREON. I took this company to the BBB and they are still fighting. Do not do business with them otherwise you will get conned and not get a good product for all the money you have to pay them. read full review »

A&E Factory service is the absolute worst experience I have ever had in my entire life. They didnt show one time, they called and cancelled, they ordered the wrong parts. Please do not use this company at all costs. Their customer service deparment is rude and does not put the customer first. read full review »

GAME STORES SECUNDA IN SOUTH AFRICA ADVERTISED A 6 SEATER STEEL PATIO SET ON PROMOTION FROM 25/09/2008 UNTIL 28/09/2008. ON 24/09/2008 I CONFIRMED THAT THEY RECIEVE STOCK ON THIS SPECIFIC ITEM ON 25/09/2008. ON 25/09/2008 I WENT TO THEM AFTER WORK JUST TO FIND THAT THEY CLOSE AT 17HOO. I WENT BACK ON FRIDAY. FOR A WHILE I HAD TO WALK AROUND TO FIND SOMEONE WHO COULD HELP ME. AFTER FINALLY GETTING HOLD OF SOMEONE TO HELP ME, IS WAS INFORMED THAT THEY DON'T HAVE THE CUSIONS ADVERTISED IN THEIR PAMFLET IN STOCK. THEN AFTER SETTLING FOR OTHER... read full review »

Our Frigidaire stove that is a little over a year old, has a chip in the porcelain on the top of the stove. Since the manufacturer warranty recently expired, we contacted Lowe's as we had purchased an extended warranty at the time we purchased the stove. A service technician from A and E factory service came out on September 23, 2008. He deemed the defect to be cosmetic and had us sent touch up paint. Lowes states they do not cover cosmetic defects as part of their extended warranty. They keep referencing #4 under the General exclusion... read full review »

I purchased an electric Jenn air range 2 years ago and have had to call for service 7 times. Jenn air will not cover latest call. (oven does not work) They will cover the cost of the part but not the service, which could be up to $300. I feel that the range I purchased was a lemon and would like Jenn Air to compensate me for my service calls until I can go at least one year without a problem. read full review »

Recently, I needed to buy a new suite of furniture. I was persuaded to try Seats and Sofas, instead of looking at the more reputable shops. What a mistake. The service was so-so, and noone cared to point out to me that transport, in case of the product being faulty, as it became within two or three weeks of non-intensive use, was to be paid - not as one would expect, by the seller of faulty goods, but the buyer, I can only say that I am disgusted at such lack of care, daring to sell such shoddy products, and expecting the buyer to... read full review »

Few years ago I bought a side-by-side GE refrigerator from sears at Falls church, VA with an extended warranty. My warranty is still valid until 2010. Couple of weeks ago the refrigerator started having problems, and it stopped working. On the 13th of September I called for warranty support to fix this problem, and their customer service said they are going to send a tech on the 19th between 8am and 5pm which made me take a whole day off. So I wait six to seven days with a broken refrigerator. On the 19th the tech comes to my house a... read full review »

Recently, after a break in our local water main, we had fine sand and gravel clogging our plumbing fixtures. I took apart our Delta kitchen faucet (which had been working fine before this), and when I reinstalled it, I couldn't get it to stop leaking. The next day my wife called Benjamin Franklin after our other choices could not come that day. Turns out he sold my wife a $420 new faucet (including installation). He wrote comparison quotes of "vintage rebuild" (probably a $12.00 Delta repair kit plus labor) for $369. Of... read full review »

Conns makes it easy to get credit, but if you miss a payment they start calling, harassing, threatening. They break the law when they call you. I don't know how the employees sleep at night. They are rude, nasty and ugly. They make you not want to pay them at all. Someone needs to look into the collection practices of this company. I owe them right now and thought I will pay them, let them put it on my credit, I am sending the credit reporting agencies a letter detailing their crookedness. Conns does not value their customers at all. read full review »

I purchased a sandwich/waffle maker last December, thinking I would give it as a Christmas gift. I wrapped it and put it in my closet and forgot about it until this past June. I gave it to my daughter, and when we opened it, we discovered that one of the heating plates to make waffles was missing. I did not know where the receipt was, so I called the customer service number. I was basically told that without the receipt they could not help me; I would have to pay for a replacement plate. There is no place on the website to order a replacement... read full review »

I made the mistake of going to one of there outlets, and first of all the sales person told me that it was new product that was considered overruns come to find out what they really sale is warranty returns and factory defects, bottom line junk! There are two locations in south carolina one is in Belton sc and the other is Seneca sc They go by several names 1.Simmons, 2. world of sleep 3. mattress warehouse and there probably are others. The staff is really a bunch of### please don't waste your money you work to hard. read full review »

How great of Lowes to pride themselves on a guarantee competitor Price Match. However, they are NOT willing to price match their own Store. That's right one Lowes in one part of town has one price and the other Lowes a couple of miles down the road has another price - and guess what - they will NOT match it. Even after the first Lowes told me to go on to the other store and get the item there, for they were out of stock. So guess what Lowes - I guarantee that I will take my business to your competitors instead. read full review »

I needed to make a claim for my dining room table that had burn marks from hot plates or cups and scratches. Before I made the claim, I did internet research and found many complaints about Ultrashield. It seems that they do not want to follow through with their warranties. I took all the advice from others who had been denied. I did not give more information than they needed and when the representative was trying to lead me down a path to where I said something wrong so she could deny me, I told her that I was aware of how they operate... read full review »

This man has no character, honor or respect. He is a liar, a manipulator, and is a very sick man. After what he has done and the damange ensued, he should be put in jail for life. His actions are unforgiveable and a disgrace. I do not recommend him professionally or in any capacity. He works in several cities around Arizona as he never settled in one place to, isn't stable and never stay's in the one town for a long period of time. He deserves to be jailed for life his crimes. read full review »

Who pry's wood off a porch just to take it to the paint shop to get a match????Well not this idiot! on my property who works at MC Painting. What a terrible experience I had. First of all the company NO Show'd many times then a worker arrives 3hrs late after he called to say his friend had his power washer. When he arrived he walked to my door as he put on his shirt. He was fully tattooed with a smell of alcohol about him. He attempted to power wash the house with no soap, used my husbands ladder in the garage, that I had to help... read full review »

I recentlly purchased a hamilton beach coffee maker from walmart. After 7 months the coffee make broke due to material failer. Was guaranted for a year. Called Walmart and they said the time frame for them had expired and I needed to call the company. I called the company and they said they would not warrantee it either and that if I sent them moneyh they would send new part. No where in the warranty does it say anything about specific parts not being warrented. They said too bad and would not do anything. Total ripoff!!! do not buy Hamilton beach Products. read full review »

On 9/27/08, less than 30 days of the purchase(9/6/2008), I try to return the microwave because the door did not open correctly and the defrost button did not work either. The costumer services representative Adrian Nazarett verified my complaint and told that they will give me a new one. I requested my money back but he refused because I did not bring the original box. Then I requested an store credit to buy another brand but Mr. Nazarett refused too. He just offered to give me another microwave the same brand and model. He claimed that it was store policy. I think that it is illegal to refuse to give store credit. read full review »

We hired D&T Interior Solutions for a kitchen remodel. 1. Job was estimated for 4 weeks. Was still not complete at 10 weeks, at which point we could not get ahold of them. 2. We paid them for our cabinets, but they never paid the cabinet supplier. We ended up paying for the cabinets TWICE to avoid a lien on our house. D&T Interior Solutions will not respond to our requests for a reimbursement. 3. D&T Interior Solutions showed no respect for our house while on the job. Examples - Hardwood floors were scratched, our... read full review »

I SAW AN AD ON CRAIGLIST FOR FURNITURE EVERYTHING MUST GO $10 EVERY PIECE YOUR CHOICE. SO I CALLED AND THE LADY WHO STATED HER NAME WAS "NIKKI" AND SHE SAID TO COME ON DOWN AND SHE WOULD BE AT THE PS STORAGE TILL 7:30PM SO WE WENT THERE AND I SELECTED TWO COUCHES AND A CHAIR AS WELL AS A TV AND ALSO PAID $25 FOR DELIVERY NEXT DAY. I WAITED TILL MID DAY TO HEAR FROM HER AND SHE NEVER CALLED SO I CALLED HER AND FINALLY SHE PICKED UP THE PHONE. I LET HER KNOW THAT THE TV THAT SHE SOLD ME WAS BROKEN AND SHE SAID SORRY NO REFUNDS. PLUS... read full review »

I bought a bed from Neoset Canada on April 2008, and I fully paid for it from the very first day using my credit card; they told me it was going to take 6-8 weeks to get it. On June 2008 (after 8 weeks from the moment I bought it) nobody had contacted me, so I called the store, and they said there was a delay, they asked me to be patient, and that the bed was going to be delivered by the end of July/08. At the end of July, same thing happened, so they gave me a small discount to keep me happy. On August/08, being concerned, I called the... read full review »

My wife and I stopped into Northeast Furniture Direct in Stoughton to purchase a dining room set sometime in June. We purchased our furniture that day and that is when everything went wrong. Once he had our money, all business practices seemed to go out the door. As I've read on this website already, many others have had the same issues we encountered, which I will detail... We were originally told we would have the furniture on July 31st. Yesterday, September 24th, we received the last pieces of furniture that we were due. After delaying... read full review »

I own two homes; both with in ground pools. In 2006 both pools turned green and no matter what American Craftsmen did, they could not clear the water. I ended up closing the pools early. In 2007 I changed companies and both pools cleared right up. My new company showed me where American Craftsmen had never performed the maintenance services I paid them for. American Craftsmen hadn't cleaned or installed items properly. It took me almost 2 years to settle this issue with American Craftsmen. I actually had to take the company to court... read full review »

I've seen numerous, negative reports on the Internet regarding this company and I'm finally adding mine to the list. Believe it or not, the following is a brief summary of my complaint (if I included everything that happened, it would be too long to read). 1)The Salesman promised they would install the fiberglass pool and breaking through the rock in my yard would NOT be an added cost. They later told me it would cost extra, but retreated when I told them what the Salesman had promised (numerous arguments back-n-forth w/them to... read full review »

I bought a lamp ( flair lamp) with the model MOBITAL BLACK SHADE on the 22ND of July and my invoice specifies that my lamp would arrive in 9 weeks from the purchase. One detail called my attention as me and my wife where walking down the street and saw one of the locations of the same name going out of business. I have tried to call them several times and the voice mail is full and remains full until today. The location that sold me the lamp is having a sale and they are closed all the time. I don't know where to call and my money, or my... read full review »

SINCE MAY 15th I HAVE HAD 4 DIFFERENT MEN COME OUT AND TAKE PICTURES AND TELL ME YES IT IS DEFECTIVE AND HAVE CALLED SERVICE DEPARTMENT NUMEROUS TIMES BUT CAN NOT GET ANYWHERE> STILL PAYING ON MY ACCOUNT ON TIME> THANK YOU SO MUCH FOR LISTENING> BONNIE PARSUTT ACCOUNT013065363-001 read full review »

I PLACED A LARGE ORDER AT THE CHURCHES STORE IN ELSA. UPON OPENING THE ORDER WHEN RETURNING TO WORK I DISCOVERED THE ORDER WAS INCOMPLETE. I PAID $25.00 FOR AN INCOMPLETE ORDER. I CALLED THE STORE TO SPEAK TO THE MANAGER AND HE BEGAN ARGUEING WITH ME. WE GIVE THIS CHURCEHS A LOT OF BUSINESS. WITH THAT MANAGER THERE WE ARE PROBABLY GOING TO GO ELSEWHERE. THE ORDER NUMBER WAS 495367. WE HOPE YOU WILL DO SOMETHING TO MAKE THIS MANAGER A LITTLE MOR AWARE OF CUSTOMER SERVICE. read full review »

I have a service contract with Sears for my Amana 22 u ft. Fridge. It was not cooling. I called Sears and they sent out a technician after a week. He said the heat exchanger needed cleaning and was surprised that Sears had not cleaned this during their annual maintenance visit. He said it would now cool better. It never did. I then discovered after a week that the ice maker was frozen solid and the rest of the fridge was warmer than usual. I called Sears and they sent another technician in a couple of days who said that the gas had leaked out... read full review »

I purchased a front loading washer and dryer with pedastels. The pedastels are still sitting in my garage because they cannot find the hardware to install it. They will not return my calls. I have been told over a dozen times it is being taken care of and someone will contact me. It has taken almost four months for them to locate brackets!! read full review »

A few years ago my wife and I spent our tax refund on two recliners from Globe Furniture in Lagrande, Oregon. My wife purchased a Lazy Boy and I purchased a Lane. She tried to talk me into a Lazy Boy because we had previously owned a Lazy Boy handed down to us from some friends, that chair was 20 years old. I wanted the Lane because it was big and fluffy. 6 months after this purchase the Lane’s back broke as well as the rocker. The furniture company (Globe) fixed it and a month later the repairs failed. My wife called Globe who... read full review »

I requested a quote from Blatt Billiards to install my snooker table. A service technician saw the table, and took the pockets, rails and cloth to work up the final quote. Before I received the quote, they charged my credit card. Upon review of the quote, it was too expensive. I contacted Blatt on Monday to let them know I am not going with their quote as it was too expensive. They said they had already completed the repair work on the pockets. They send me another invoice for $950. They will not return my rails, pockets and cloth unless I pay the new invoice. read full review »

I called Santa Clarita Locksmith (http://www.santa-clarita-locksmith.com/ and got an estimate to re-key some home door locks. When the guy came out, he ended up replacing 1 deadbolt and 1 door lock and then switched out 3 other locks: HE CHARGED US OVER $800!! What's worse? He wanted it in CASH! I emailed their website "customer care" center, they told me to call customer service. I called their office to complain and they said they'd get back to me. They never called. I sent another email to the "customer care"... read full review »

We were Suburban Propane (Fargo, ND) customers in 2001 and were happy with their propane service. Approximately in 2004 they were purchased by Ferrellgas. Although we live in Minnesota the Grand Forks, North Dakota office of Ferrellgas was the supplier and answered our calls for customer service. We had a "keep full" contract for propane and also had "locked in" the propane price. The truck would fill our tank in the coldest month and charge us market rates instead of honoring our contract. When my husband would call and ask... read full review »