This is fruad compani they cheat with costomers and do not offer what they commited their agents are not satisfied read full review »

Sunwing Complaint My family and I went on vacation to Riu Emerald Bay on our last day, when we were going home we were very disappointed with the service that was provided. We are six of us, there were alot of empty seats, and my husband was not allowed on the same bus as us. I couldn't understand why we were separated into two different buses. I tried to see if my luggages were on the bus but the hotel management told me I couldn't get off the bus, and I was assured that all the luggages were on the bus. The bus that I was on with... read full review »

I was very dissapointed when we arrived in Green Point at Casacades to find that it's an old run down building. I mentioned to the person who checked me in that this is not what I wanted and he said he can't help I need to speak to Lizarn. 2 hours later she finally gave me a call. I phoned her back on her cell but she never even bothered to give me a ring back. It is described with relaxing and quiet but that is such a lie. People scream and shout all hours of the night in a drunken state. It is a street accross from a... read full review »

My experience booking with cruise.com has been completely unsatisfactory and unacceptable. After seeing $100 SBC for Norwegian cruises on www.cruise.com, I booked a cruise with Chrissy at ext 443 in December 2010. She confirmed at least twice during our phone call that my booking did include the $100 SBC and a complimentary bottle of wine. Other on-line cruise travel agents were also offering the $100 SBC, but I chose to book with cruise.com because cruise.com was the only site I could find offering $100 SBC AND the complimentary bottle of... read full review »

I RECEIVED a text on 8 Jan 2011 i won 415.000 pounds the no +233549979214 this is true? i needed to email back my details to Nokia mobile promo.PLEASE advise by return email at [email protected] read full review »

upon checking out i was told my deposit would be credited back to my account before i walked out the door, and i shouldnt worry about it. now that seemed strange that they would have to tell me not to worry. the next day i checked my bank account for a pending deposit from the hotel and it was not there. i called my bank and they had nothing from the hotel. i called the hotel back and they said they did it this morning and i bank was in the wrong. now it is only a hundred dollars but it is my hundred dollars. i have a reciept stating my deposit would be credited. is this legal. i think not. read full review »

I was phoned by a marketing company that informed me that my name was selected from a drawing with the the option of winning 1 of 4 prizes. First prize, Lincoln Navigator or $45, 000, Second Prize a Free trip w/ air to Orlando, Miami, Las Vegas or Los Angeles, Third Prize, $2, 500 and Fourth Prize a 32 Flat Screen TV. The event was for couples only and was located at the Holiday Inn at 2101 Wisconsin Avenue in Washington, DC. Upon arrival I and my partner had to sign in a show ID and we came to get our free gift. However, we had to sit through... read full review »

We flew with emirates airline from Manchester u.k. on the 21st February 2010 flight No.ek 020 to Perth W.A and should have returned on 20 April 2010 flight ek 017.Unfortunately we were delayed due to the volcano ash and could not return to UK until29th April 2010. Would you please send me a claim form. The booking ref. on return to UK was DCWX7J Many thanks a regular user of emirates airline. Margaret Roscoe. read full review »

Hello, I have written 3 times to Air Asia customer service regarding the flights (code S7RULE) of my father (Jean-Claude FILIPPI) and mother (Laurette FILIPPI). They were supposed to fly to Asia last summer but few days before departure, my father had a brain aneurism. In my first email I asked how to proceed to cancel the coming flights and get our money back and offered to post a medical proof of my father being unable to fly. In the 2nd and 3rd email, i was asking for our money back. I never received a response apart from... read full review »

On 9 Jan 2011 i bought bus ticket from singapore (golden mile complex) to Kuala Lumpur (ancasa hotel) with BUS Registration No. JHV 5799 written on my ticket. But in middle, i was transferred to other Bus for reason that the bus is going to GENTING and NOT to ANCASA HOTEL. as the driver promised that i will be at my point of arrival at ancasa hotel so i agreed and i also DOUBLE confirm to other BUS (WRU 1818) as going to my destination. and the actual is : I WAS NOT ARRIVED AT ANCASA HOTEL but AT BUKIT JALIL. and without any reason and the... read full review »

This hotel refused to give my husband and I a room, not once but twice. I called the "Customer Service" Number for Days Inn, and Flo told me that their was nothing that she could do it was up to the hotel managment. The manager, told me that if I have a complaint to call "Obama at the White House" because he can refuse service to any "american woman" he wants too, because that is his right. "Customer Service" told me that there is "nothing that she or anyone at the home office can do but send the complaint back to the manager." That was who started this whole mess. Please DON'T EVER STAY HERE!!! read full review »

Hilton Head Hospitality, LLC, Hilton Head Guest Services, vacationplay.com. Hilton Head Hospitality is the best co. to book your vacation with. Hilton Head Hospitality/Hilton Head Guest Services, Coral Resorts offers a wide range of vacation options, some include a timeshare tour if you want to pay almost nothing for your vacation or you can pay a discounted price for your vacation and not go on any timeshare tour, but still get most of the perks and discounts that you can use on the Hilton Head Island while you vacation. Hilton Head Guest... read full review »

I was made a member vide membership ID 2025306 in August 2010 at their Saharaganj, Lucknow, UP, India office.Mr Shashank and Mr Bhaskar explained that after 3 EMIs of Rs.6777/- each, the payment may be stopped till I return from USA by June 2011.Thereafter I may deposit remaining amount in lumpsum without any interest within 12 months from becoming their member. It was also explained that I shall be given a 32" LCD HDTV and Rs.5000/- gift voucher on payment of the 3 EMIs.I promptly did it.The LCD TV and gift voucher has not yet been... read full review »

We booked a cruise on Royal Caribbean's Enchantment of the Seas for our 25th wedding anniversary. The cruise left from Baltimore for a tour of New England and Canada in October 2010. This was my 4th curise and I wanted it special for my husband. This ship is anything but enchanting! It is an older ship with few ammentities. When our tickets had not arrived 5 days prior to departure, I contacted our travel agent and was informed that the "Seapass", which had to to be downloaded from the Royal Caribbean web site, was our ticket... read full review »

Our family has been going to Peublo Bonito for the last few years on vacation and decided to buy a time share during our last vacation there in December 2010. We were told we were purchasing a "premier" package, which included a 2 bedroom unit 2 weeks per year, every year, with 5 bonus weeks for signing on.We were even shown a representative two bedroom unit, and were told this is representative of the units we would be able to stay in. Upon returning home we looked foward to booking our first trip at Pueblo Bonito in our new time... read full review »

Purchased a one way ticket on Mon, price changed on Tues by $60. cheaper, they will not do anything for you..their policy is to refund the difference ... IF...someone else purchases a ticket for the same day, same flight & also would have to be a oneway ticket... too many "IF's" ..Orbitz blames United, United blames Orbitz & stated Orbitz would have to make a refund, but it has to be within their "IF's" to qualify, what a rip off, customer is just out of luck. read full review »

After several attempts via phone calls and e mails and faxes there is no response from Prokard 10100155 We were so excited to go on holiday for the 1st time in 14yrs and as we were going to stay in Protea hotel Saldana we decided to become Prokard members. So before we joined Prokard we phoned and Prokard confirmes that as we are new members we wont have our Prokard card before we go on holiday but that it wont be a problem - use only the number. When we tried to book a car at Cape Town Airport at Budget it was a disaster. I... read full review »

My family and I stayed at the Dolphin Resort from December 16th -22nd, leaving the 22nd. We had a few room issues. The first day, I had forgotten my laptop in the car. I used the tv remote, turned on the internet, but when I tried to use the keyboard, nothing would happen. I couldn't get the keyboard to work, so I took off the back to see if it had batteries. They were completely corroded. Well, you couldn't go back to regular TV without turning off the internet from the keyboard. I called the front desk, explained the situation and... read full review »

I have received a call this morning from a US holiday company and have been offere a package holiday for $998. I have explained to the salesman that I do not have enough money at the moment in my credit card, but as he insisted to check that I have a credit card I reluctantly given up my details, but not before I have been re-assured I won't be charged before 90 days, so i can put money in, or cancel if I change my mind. Guess what? They charged me straight away and then I had to argue with the man about me not authorising the... read full review »

They rip you off, they lie, they steal, they wont listen and they call you and threaten you, and verbally abuse you! Matt & Catherine Willis do not deserve your business. Team Cutting Edge as well. Mor Vacations never processed a membership for me because I canceled prior to them getting my application, but the Willis' refuse to refund even though I have not received anything. read full review »

I had reservations through Travelocity made a few months back for rooms at the Good Nite Inn in Fremont Ca. from Dec 28th through Jan. 1st. we stayed until Dec. 31st but left one night early as the person I was traveling with became ill. We canceled our New Years Eve plans in San Francisco and tried to cancel our motel room. We were told I had to contact Travelocity as I made my reservations through them. I called and was told that Travelocity had to fax a cancelation notice to Good Nite Inn, and they would call me back within the hour. Three... read full review »

The manager has a bad attitude and does not seem to realize that the law degree guest is the boss. When I book a room, I expect the room I want and nothing else will do. I left the hotel and went to the competition. read full review »

I am writing today to let everyone know to STAY AWAY from the Days Inn San Diego near Sea World. It had to be the WORST hotel we have EVER, and may I emphasis EVER, stayed at! After we had checked in and got our room key we went to ouI am writing today to let everyone know to STAY AWAY from the Days Inn San Diego near Sea World. It had to be the WORST hotel we have EVER, and may I emphasis EVER, stayed at! After we had checked in and got our room key we went to our room, arms loaded with our luggage, and found that the clerk had given us the... read full review »

Such a bunch f deceivers!!! I was tricked to go to their presentation in June 18, 2010. After two hours of listening to lies, I ended with a bunch of papers, one of which says complete package, promoting among other things two free nights of hotel stay and $30 in Diner certificate. Sounds good but... it took extensive mailing back and forth, $50 per person refundable fee ($100 in my case), payable by casher check or money order only. I had to make a choice of 2 destinations in 2 states, dates with at least 45 day between choice dates (choice... read full review »

I'm not really complaining I hope this is also welcome here. My experience with VIP Travel wasn't bad, in fact it was rather satisfying. I had two promotions from VIP, one for FLY USA, which was for 2 round trip tickets for 2 adults anywhere in the US, and one was for a 7 day car rental. VIP coordinated the two for me, I flew to Portland, OR in early December for an early Christmas celebration with my daughter and grand kids. The taxes and fees and what not cost me $131. when I looked up the flights on my own this saved me just over... read full review »

As an event organizer living & working in Dubai, I have been associated with hundreds of hotels in UAE, and have dealt with many big & small hotels over here, but the experience with Dhow Palace Hotel & the behaviour of their Banquet Manager has actually woken all my senses up. Would like to share it with others as well. In Nov's last week, I was looking for a decent venue to arrange a New Year Party 2011 for over 200 packs. I reached this hotel, saw their ball room, liked it, booked it for my event, discussed my... read full review »

RUN FROM THESE MISLEADING PEOPLE DO NOT BUY ANYTHING THEY WILL TELL U ANYTHING THE ATTORNEY GENERAL IN FLORIDA HAS 262 COMPLAINTS AGAINST THIS COMPANY AND THE CONSUMER COUNSEL IN FLORIDA ALSO HAS MANY COMPLAINTS, ALSO U WILL NOT GET A REFUND EVEN THO THEY WILL TELL U LIES read full review »

Run from these misleading people they will not give you a refund on this scam the attourney general in florida has 262 complaints agianst this company and the consumer counsel has alot also.I am now trying to organize a class action law suite .hOW DO U PEOPLE SLEEP AT NIGHT read full review »

I boarded a flight on us air on 1/2, to Dallas from NY. The flight had major delays by the airline. Late check in that completed almost one hour after boarding time. Two prisoners which they did not know what to do and created more delays. Overbooking the flight which caused more delays. As a result of the delays connecting flights were missed. I thought since the airline was at fault they would made accommodations for the passengers. When I got to Philadelphia I was told that it was weather conditions that were documented from Newburgh that... read full review »

Booked Avalon Reef Hotel (Mexico) through Expedia.ca. They promise amenities (which you pay for) that aren't available. Hotel is a dump, completely misrepresented by Expedia. Called Expedia who have customer service (use the term lightly) staff in Egypt who can't do anything but ask you to write a complaint on Expedia's website. Talked to a "manager" who YELLED at me when I was calmly explaining the circumstances and substance of my complaint. Told to email my complaint to customer service and I got a perfunctory... read full review »

We too were scammed by Raj at from this travel agency. We bought two R/T tickets from Hong Kong to Delhi at what I though was a great pricw which of course was too good to be true as it turned out. I called the carrier, Jet Airways when I noticed the flight times had been changed on their website but I had received no notification of this. To my horror I was told my reservation had been cancelled by the agent and their info should that he had refunded our money which of course did not happen. i was able to recover my fare through a CC protest... read full review »

We were suppose to leave Grand Rapids, MI @ 6:00am. We were at the airport at 4:15am to make sure we were there on time. OUR FLIGHT DID NOT LEAVE UNTIL 3:15PM. COME ON!!! WE WERE TOLD IT WAS BECAUSE THE PILOT NEEDED SOME SLEEP... GET MORE EMPLOYEES. WE WOULD LIKE TO BE REFUNDED BOTH OF OUR TICKECTS AND THEN SOME FOR THE INCONVIENCE... IF NOT I WILL TAKE IT TO A HIGHER LEVER BECAUSE MY DAUGHTERS BESTFRIEND IS A LAWYER!!! SO PLEASE MAKE IT RIGHT BEFORE IT GETS TO THAT POINT... read full review »

I purchased a travel membership from this this companyand their travel provider for $697 their customer service was non existent and I was never able to access a vacation! I complained as was my right to do so as a consumer .I had also read about serious allegations concerning David Pollock the CEO travel provider which I wanted to check out . When I enquired as to the truth of these allegations I was threatened with a lawsuit and banned from using my membership . I have tried to reason with Rob Hannley the CEO of Primo vacations however to no avail Steer cleer ! read full review »

1st Jan 2011 Hyderabad, India The Manager Customer Support, British Airways LONDON U.K -------------------------------------------------------------------------------------------------------------------------- Dear Sir /Madam, Deceptive business practices by the British Airways and Om Travels, Hyderabad, India I have been subjected to intense stress, insult and injury by the deceptive business practices by the Travel Agent Om Tours & Travels, Hyderabad and the British Airways. I and my... read full review »

We decided to go away for christmas and chose Hideaway as the website promised us so much. We where told there would be a kids camp for 2 hours a day and my daughter was very excited as this would have been a good way to make friends.There was no kids camp much to my childs disapointment. on the second day of our stay we smelt raw sewrage and discoverd that they where pumping the sewrage water from the septic tanks as they where full due to the rain right onto the grass the smell was terrable and they where pumping it out onto the gra... read full review »

Our family was horrified to learn that the most notorious pedophile priest from the LA Archdiocese was confirmed on the Discovery Grand South American sailing from Barbados on January 3, 2011. The Chairman of the company was contacted in early December with a complaint and concern for passenger safety, and he wrote back that "we would be unable to prevent any passenger boarding our vessel unless their behaviour at the time of boarding causes concern." How is this situation--having this man in a confined area in close proximity to... read full review »

HI, I was had a flight from Dubai to qatar last Dec.17, i was check in my luggage from dubai then after in qatar proceed to my flight going to Delhi. When i arrived in Delhi my luggage is not on that flight.i was arrived at delhi airport.I need a help from your office regarding my luggage, with the flight no. QR 232 going to delhi. Thanks, Respectfully, Shamor Rozario email. [email protected] cell no. +917838357542 read full review »

On a exceptionally clear day NCL did not stop at there destination that we paid for on a three day cruise we made one stop bahamas and that was it. I planned to go snorkeling at the second stop and they cancelled it. I accuse this ship of fraud. The captain cancelled the trip for rough seas. It was clear out and 2 to 3 foot waves with excellent visibility I took photos of it for proof with the ships deck in view so it is clear I am on the ship. They clearly trapped us on the ship for an entire day with nothing to do so we would waste more... read full review »

We purchased travel insurance for a Princess Cruise August, 2010. We paid for the trip and travel insurance 6/4/10. Then, shortly after that, I began having inflammation in my stomach area. I went to my family doctor and he referred me to the Women's clinic at Shands. Dr. Morgan examined me and said that cancer was a possibility but we wouldn't know for sure til my surgery. Surgery was done 6/22 and it turned out to be cancer. Once we started treatment, it became obvious that I wouldn't be able to make the cruise. We filed a... read full review »