"Consumer Reviews on Companies, Products and Services"

CATEGORY: Travel

ASTAR TRAVEL AGENCY
Neil Burgoyne November 20, 2009
I reside in Melbourne, Australia. Sometime prior to October 2009, I responded to a popup advertisement on the internet, to enter a competition for free trip to USA. I entered my name and details, and heard nothing until Thurday 29th October 2009. I was driving my work vehicle in the city of Melbourne, Australia, when I received a phone call (On my mobile/cell phone) from ASTAR Travel, Tampa, Florida, USA, and a guy stated I had been selected from hundreds of entrants, and won a free trip to Florida and the Bahamas for 4 people. At that time, I... read full review »
Filled under: Travel Location: United States
HBChotelreservations
kountrygirl November 19, 2009
Dont know who they are or how they are involved but I did not make reservations thru them. I got charged however even thou I could stay at the Hyatt because I had two puppies with me. I had to pay another hotel. I want my money reimbursed for services not rendered. I had to call them to find out what this id code was i needed to even talk to them. Sneaky way to make a buck. read full review »
Filled under: Travel Location: United States
Vacation Specialists /Paul Grembowicz
afugate November 19, 2009
I received a call from a guy with Resort Marketing last Thursday, 11/12/2009 trying to sell vacation packages strictly to business owners at a great deal, $99.00 for a 6 day hotel with any Hilton, Marriott, Sharaton, Hyatt, Holiday Inn, Radisson and a few more any where in the US at anytime within 12months. He asked me if he could send a rep by on Friday to explain more. I agreed, it sounded like a great deal. A Paul Grembowicz came by with his business card and folders with paperwork including all the logo's from theses various hotel... read full review »
Filled under: Travel Location: United States
Executive Tour And Travel Services
Gulleno November 19, 2009
I called to get some info as to were I would stay in Lake Tahoe and they wouldn't tell me until I gave them a $50.00 deposit. I would like to know my options of hotels and if I can stay at South shore or North. I don't think its out of reason to have this info before I send money. The person on the phone was absalotly no help and was very condisending. I understand she has a deadend job as a telemarketer but how hard is it to tell me I can stay at southshore. Dont waste me time, take my $50.00 bucks and make it a pain in the but to get my deposit back. read full review »
Filled under: Travel Location: United States
Air New Zealand
DanD12 November 19, 2009
I have flown Air New Zealand multiple times in the past year, in fact, I've just earned Silver status and am quickly on my way to gold status with this airline. You would think the problems regarding the true, factual experiences of a more valued customer would be heeded, but this is not the case. Without whining about the details, a brief summary of the factual events are below. I am happy to discuss in greater detail, and am willing to provide details to journalists who need evidence to write articles about either Air New Zealand, or... read full review »
Filled under: Travel Location: United States
Laterooms.com
FreS56 November 19, 2009
Room booking failed to be put thorough. I only discovered this when I mentioned to a friend to book the same hotel and he discovered they had no record of my booking. Laterooms.com advertise rate parity also for all their hotels. I am being charged 10 GBP more by booking through them than the rate advertised on the hotel site. I had to call the hotel myself and find out about the booking - which they had no confirmation of from laterrooms.com. when I called late rooms they told me that they had processes and it was the hotels fault... read full review »
Filled under: Travel Location: United States
Anggerik Travel
GeoJ82 November 19, 2009
We have make payment but reminder for upgrade still comes out and we have no way or any phone numbers to contact. read full review »
Filled under: Travel Location: United States
LHVC Dominican Republic
Banner November 19, 2009
We paid a substantial amount of money for the "Timeshare" even thou they deny. I was told that if we was not happy they could reslae in hours because the deal was so good. They even said they would take back if we changed our mind. Within 5 days we decided we had done wrong and emailed to ask them to take back or sell on. That was April 2008, now NOV 2009 still no response and no money back either. This is a massive fraud, I see also that people dont get to use it like they say you can. I want my money back they have had enough interest on it, can anyone help? read full review »
Filled under: Travel Location: United Kingdom
MDU/Away We Go Promotions
Gail Pero November 18, 2009
Went to session at Modern Destinations Unlimited and recieved free 8 night cruise for 2 & 2 free airline tickets. These "gifts" were to be provided by Away We Go Promotions. We followed all directions & sent them a total of $598. We recieved further forms to fill out for requested dates. Two months later we still have not heard from them or recieved our vouchers. Their web site does not exist & the phone number is just a recording. We need to get our money back! Please help! Gail Pero Toms River NJ [email protected] read full review »
Filled under: Travel Location: United States
THOMAS COOK AIRLINES
royzee999 November 18, 2009
MY WIFE AND I RECENTLY WENT TO CYPRUS AND BOOKED OUR HOLIDAY WITH THOMAS COOK AND ALTHOUGH THE HOLIDAY WAS GREAT THE AIRLINE SERVICE WAS THE WORST OF ALL, WE TRAVEL A LOT TO OTHER COUNTRIES AND THIS WAS THE FIRST TIME WITH THOMAS COOK, AND THE LAST!! LETY ME TELL YOU WHY!!! WHEN WE GOT TO GATWICK TO FLY WE CHECKED IN IN GOOD TIME AND AKED FOR A WINDOW SEAT BUT WAS TOLD ALL SEATS GONE? WE WERE THERE TWO AND HALF BEFORE CHECK IN CLOSE, AND WAS TOLD WE SHOULD HAVE PREBOOKED SEATS IN ORDER TO GUARANTEE SEATS, WAS THEN TOLD THEY WOULD TRY TO SIT... read full review »
Filled under: Travel Location: United Kingdom
Pet [email protected]
had enough will scammers November 18, 2009
Was scammed out of $550 for a pup that was suppost to be shipped to me add was from [email protected] Transportation Services www.pet-transportation.net Dear Customer, We have information about An English Bulldog puppy from Mrs. Sandra Biby at the Terminal 3 PET TRANSPORT AGENCY; Pet control department WASHINGTON almost ready for Shipment. THERE IS NO PUPPY. SCAM read full review »
Filled under: Travel Location: United States
Cargowide pet delivery
had enough will scammers November 18, 2009
I was scammed out of $300 for a puppy that was suppost to be shipped to my home .Never came or got money back. Add was from rodel-santana@y mail.comDEAR CLIENT, WE ARE SORRY TO INFORM YOU THAT, YOUR PUPPIES HAVE ARRIDED AND ARE KEPT PRIVATE AND WILL NOT BE DELIVERED TO YOU UNTIL WE GET THE FOLLOWING CONFIRMATION FROM YOU . OUR BANK WAS UNABLE TO GET THE CLEARIFICATION OF YOUR PAYMENT . SO WE NEED YOU TO EMAIL US THE COPY OF THE RECEIPT FOR THE PAYMENT . AS SOON AS WE CONFIRM THE PAYMENT, YOUR PUPPIES WILL BE BROUGHT TO YOU ...And handle... read full review »
Filled under: Travel Location: United States
Hilton Grand Vacations
Yochummr November 18, 2009
Hilton Grand Vacations makes offers for you to look at their timeshares. I flew- my cost- to Las Vegas just for this purpose. It was not at all what I expected. At the end they gave us a "gift receipt" for Delta Sky miles. It has been 11 months and we still have not received them. I accepted an offer to stay at the Hilton in Las Vegas in December of last year and I will never make that mistake again. First when we arrived we went to the hotel named on our paperwork and were told we weren't booked there. they sent us out... read full review »
Filled under: Travel Location: United States
gulati talicom
HERRY GULATI November 18, 2009
i m the user of mtnl broadband service on dated 18/11/2009 today i got the speed of 100 mbps but the commitment is given to me that they will provide A speed of 256 mbps but we received only 100 obps i request you to increase my broadband speed i shall be thankful for your cooperation mY telephone number is 011-28332024 from HERRY GULATI read full review »
Filled under: Travel Location: India
AARAMCO CO ORDINATIONS SUPER SERVICES IN BANGALORE
AARAMCO CO ORDINATIONS SERVISES IN BANGALORE EXLENTED AND GOOD IN IMPORT AN D EXPORTED read full review »
Filled under: Travel Location: United States
THE Bryon Hotel
Amitwantsu_2006love November 17, 2009
Respected Sir, I have got an appointment letter from The byron Hotel . i would like to ask that is- 1 . is Site is true ? 2. Is Appointment letter is real ? please Help me ! Kind Regards Amit kumar read full review »
Filled under: Travel Location: United Kingdom
LAN PERU
H. SCHNUECKEL November 17, 2009
LAN PERU OVERCHARGED US ON A TRIP FROM SAO-PAULO/LIMA/BOGOTA BY US$8O.OO ON OUR LUGGAGE. WE HAVE SENT NUMEROUS E-MAILS REQUESTING REIMBURSEMENT WITHOUR ANY SUCCESS. THEY HAVE TOTALLY IGNORED OUR REQUESTS TO PROVIDE US WITH INFORMATION REGARDING THE OVER CHARGE. VERY POOR CUSTOMER SERVICE. FOR SOMEONE THAT IS A FREQUENT FLYER AND A RETIRED AIRLINE PERSON(30 YEARS WITH PAN AMERICAN AIRLINES) I'M TOTALLY DISGUSTED WITH THE LACK OF PROFESIONALISM OF LAN. HANS G. SCHNUECKEL read full review »
Filled under: Travel Location: Brazil
Internet Income Solutions/Internet Logistics, LLC
Beendeceived November 17, 2009
HANG UP THE PHONE WHEN INTERNET LOGISTICS CALL!! Internet Income Solutions/Internet Logistics, LLC along with Thrive Learning Institute scammed me for over $10, 000. They use fraudlulent business practices such as not telling the truth, the whole truth, or anything resembling the truth!! Charlie the faggot will tell you anything! He is the one making thousands of dollars a month. It WILL NOT be you!! At no time will he disclose the naked truth to you!! Once they have you in their claws - the bleeding begins. Each step of the... read full review »
Filled under: Travel Location: United States
ROYAL GARDEN HOTEL LONDON
nitz November 17, 2009
ROYAL GARDEN HOTEL LONDON ===================================== 2-24 Kensington High St | London W8 4PT Fax :+44 70359 71650 Dear applicant, I got your CV/RESUME and you are qualified to work with us but Please you have to corporate with us because this hotel is not yet lunched and the reason is that must of the positions in our hotel is still vacance that is the mail reason we are giving you the job with an immediate effect and without any interview but you will be tested by giving you the opportunity to work on your chosen... read full review »
Filled under: Travel Location: United Kingdom
Britannia International Hotel
Jekudo November 17, 2009
My husband has a degenerative condition called Huntington's Disease and I am his full time carer. Last Christmas I decided we would spend time together at our local Brtannia Hotel on a Christmas Package break to have something special to remember given our days of travelling together, and indeed time together as is running out. The break was also meant to take some of the strain off me even if for only a few days. Only when we arrived at the hotel a couple of days before Christmas did we find their was no room service. The result wa... read full review »
Filled under: Travel Location: United States
Fultonbeach.com
JacL43 November 17, 2009
Fulton Beach Bungalows-Terrible Customer Service--very rude. My question: If you would agree to the $930 you quoted me for March and add internet I would book immediately for the whole month of March plus another week or so. Their response: We do not pay for our quests internet service. After reviewing ALL of this e-mailing back and forth and several phone calls, plus talking to your mother in person, my partner and I have decided not to rent a bungalow to you. read full review »
Filled under: Travel Location: United States
Swissair
amoybill November 17, 2009
I wrote to Swiss Air one month ago today, but no response, so I will now post complaints online. I spent the entire 14 hour flight from Zurich to Hong Kong in the dark because neither the overhead lights nor any electronics (TV, videos) worked. This was obviously a wiring problem, not a matter of rebooting the system, and I reported it well before take-off. The stewardess said it would be rebooted, though I said this would not work. It was obviously a wiring or fuse problem, not a computer problem. Yet in spite of this, and without... read full review »
Filled under: Travel Location: Switzerland
t-mobile and T.L.C. aka. tmc
marimac November 17, 2009
tmobile sold me a 2 yr contract and I picked them for a free flight. the com. THEY chose as theri partner is a BIG scam and fraud, I type slow and I could write pages of what I have done so far to at least get my money bakc. they lie all the time. after making it impossible to fly at all and a person has to make changes to accomodate them then they send a different itneerary and they are totally and completely unreachable thru any means of media and T- mobile wouldn't help at all. they nver did a price match and I was told by muy credit... read full review »
Filled under: Travel Location: United States
Airasia Malaysia
andrewtkh November 17, 2009
In October 2009, I booked air-ticket to TianJin, China for my wife and myself. Unfortunately, i was told by my friend in early November that the flight was anounced cancelled, described in SinChew Daily...I failed to get anyone of them for inquiry/clarification after I had tried for so many times to call to AirAsia KL office. I never received a single call or email from their office until this minute... WHAT a terrible so call Best-budget-Airline in the world!!! As a Malaysian, I really shame on the AirAsia!!! Why they never take... read full review »
Filled under: Travel Location: Malaysia
frontier airlines flight attendents
jeromeomio November 16, 2009
Dear Frontier Airlines, I am writing this letter to complain about the poor service we encountered recently on one of your flights. On a recent trip to Denver my husband and I traveled from Phoenix Sky Harbour to Denver International Airport on a Frontier Airlines flight. My travel experience with Frontier Airlines has been outstanding, that is, until the previously mentioned flight taken on November 1, 2009. On that date, we boarded flight 608, Saturday morning on a delayed plane from Denver. The crew seemed reasonable but agitated at... read full review »
Filled under: Travel Location: United States
Eric Gagnon
Atlanta Flyer November 16, 2009
Wow - this airline SUCKS! We just booked tickets. We were given a total price for the ticket and had to put in our credit card. AFTER THAT, they take you through a bunch of screens where THEY ADD ON FEES for luggage and a SEAT! We didn't even complete the transaction and realized all these fees were PLUS, PLUS, PLUS to the amount we agreed to. We called customer service and the guy was a total jerk. The transaction was not even done but he said if we just cancelled they would charge us a $110.00 cancellation fee. We asked him why... read full review »
Filled under: Travel Location: United States
Vail Resorts
OWNERSUMMITCOUNTY November 16, 2009
VAIL RESORTS HAS A NEW DIRECTOR AND HIS POLICIES SHOULD DRIVE YOU TO ANOTHER AREA AND NOT TO A VAIL RESORTS MOUNTAIN. We have a new director over from beaver Creek – Robert Katz I believe is his name. His presents to date is NOT welcome in Summit County. He has but several restrictions in place and made is presents in the County known in a negative and disheartening way. I for one find his policies and implementation of them to be disrespectful and extremely negative. He has ordered signs in the lodge that say NO OUTSIDE FOOD... read full review »
Filled under: Travel Location: United States
CYBER CAFE
Chidiogo Okoye November 16, 2009
I ENTERED WRONG PIN NUMBER AND WAS TOLD THAT MY PIN IS BLOCKED. read full review »
Filled under: Travel Location: Nigeria
World Travel International
Jacobus Oosthuizen November 15, 2009
At presentation stage the most wonderful benefits are shown on how much you can save when becoming members of World travel international South Africa. After paying +/- R11500.00 to become members for 30 years with an annual administration fee of R750.00 we could not wait to make use of all the specials and discounts presented to us. After getting 3 quotations from WTISA it was found that what they promise is not what you get. Even with the so-called promised discounts included the quotes obtain is more expensive than what you can get at any... read full review »
Filled under: Travel Location: South Africa
Jeff
jeff1234 November 14, 2009
Need details on a request to open a Bill Me Later account that I did not open. read full review »
Filled under: Travel Location: United States
Courtyard Marriot Hotel
Mirelisa November 14, 2009
They abuse their housekeepers. They make them clean like 30 rooms like in 6 to 7 hours a day. The hotel makes the housekeepers lie to the guests for example like if they ask for something like a laundry bag you would have to say that you would get it for them when the hotel has not even order any at all and if the guest gets mad they will scream at you. They make them clean everything pick up the bed sheets and even take them to the laundry room when that's the job of another person. The supervisors there make them even make their job... read full review »
Filled under: Travel Location: United States
Royal Palm Beach Resort, Goa
vinod kumar arun November 14, 2009
I am sharing my bad exprience With Royal Palm Beach Resort, Goa(Royal palm Grouop) with all of you never stay in his resorts..they are frods. I had gone to Goa with my wife on 9th Nov.2009 -- 13th Nov.2009 we have booked our resort thru Country Club as they provide us Free stay for 7 Yers. After check -in all the staff of Royal Palm Beach Resort(South Goa) were after me for attend the Presentation. All you know why people go to Goa, We go for relexation not to attend the Horrable Presentation. The day on 9th we were in south Goa we... read full review »
Filled under: Travel Location: India
Breezes Rio Bueno
AndO91 November 14, 2009
We checked in on Sun Nov 8. When we arrived, we found this resort to be like a townhouse community. We were put up in a room about 1/5 mile from the main area of the resort. Once we opened the balcony doors, they is bat excrement and urine on the chairs and the floors. We complained about that from the start. This particular resort has the slowest food service. On average, 30-40 minutes to receive meals and one meal took 55 minutes. No Crown Royal liquor till Thur Nov 12. Pool bar stunk of old beer. Itinerary we were supplied said... read full review »
Filled under: Travel Location: United States
ATW Travels
salona November 13, 2009
Purchased a ticket and paid in full. Canceled reservation. Repeated phones and e-mails are ignored. Promises are made and never kept. My next step is take this terrible organization to court to get my money back. Recommend never do business with this travel agency. read full review »
Filled under: Travel Location: United States
Magic Dragon Retreat
Saxman525 November 12, 2009
My wife and I rented this house for a week in June of 2009. The pictures were very attractive and the location was perfect, the north shore of Kauai in Hanalei. Dawn, the owner, seemed pleasant enough from her emails and the price was within our budget. Imagine our disappointment when we arrived and found the place in horrible shape. Dust and dirt everywhere, the ceiling fans not working. The DVD player not working AND cat feces in the bedroom. My wife is allergic to cats so after one miserable night we left and were fortunate enough to find a... read full review »
Filled under: Travel Location: United States
Savin on Travel
TraV77 November 12, 2009
I had a friend who recommended this travel agent because supposedly she had done a nice job for my friend a few years ago. Apparently now this agent works out of her home and never gets back to any people who request travel from her. I do not recommend her. read full review »
Filled under: Travel Location: United States
Priceline / Bonus Cash scam
Traveler01 November 12, 2009
Beware of bonus cash from Priceline... I chose Priceline over other sites at first because they offered 2 nights of hotel voucher. However, you need to be very careful because the instructions are not included when you book your hotel. I expected the bonus cash discount to be taken off the Name Your Own Price total, but NO... that's not how it works. I wish they had instructions on the booking page, but they don't. I called customer service to explain the situation, how I ended up paying more then I would have if I had booked from... read full review »
Filled under: Travel Location: United States
WestJet
Oran McNabb November 12, 2009
Purchased a $ 4000 vacation package on September 30, 2009 from WestJet vacations. This package was booked during a period when they were offering a $ 400 travel coucher when booking a vacation package for a couple. One week after booking via telephone my credit card had been charged but I had received no confirmation of my booking. It has now been nearly 6 weeks and I still have no confirmation nor voucher. I have called WestJet at least 10x during this period. Typically the wait (if you can get through) is 60 minutes or longer. More often... read full review »
Filled under: Travel Location: Canada
Comfort Hotel Rivirea Adalaide
Myself and wife booked into this hotel online. We paid a deposit and spoke to receptionist several times via email before our arrival on 30th November 2009. Email stated we were flying from sydney @ 6:40am and due to arrive aprox 8am in Adelaide.Email sent back states there is no problem for your arrival at 8am and the room will be ready. After our 2.5 hour flight and 30 min car drive we arrived @ this hotel only to be greeted with a blonde female that had just woke up on the wrong side of bed. Our documents state that we were entitlied to... read full review »
Filled under: Travel Location: Australia
HBC Rservations
kountrygirl November 11, 2009
I went direct to book a hotel From Toby Keiths Bar and grill website. Had a Hotel booked but couldnt stay because they didnt accept pets. Had no clue the website booked thru Travelocity or Priceline. very deceptive I think. Website is saying no refund but I have all the proof I didn stay at the Hotel booked. Proof of where I did stay. No confirmation received that they keep asking me for. I had to call the number on my statement to find out who they are and my supposed booking number. I will never go this route again cause you get screwed in the end. Nothing on any papers about a booking company being involved. I just want my money back well diserved read full review »
Filled under: Travel Location: United States

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