"Consumer Reviews on Companies, Products and Services"

CATEGORY: Travel

The Mariner Motel - Seaside Oregon
August 6, 2007
I made 1 reservation for2 rooms,I was told if canceled they would only charge a $15 cancellation fee,but NO! They charged me $30! They said it was $15 for each room. I ONLY MADE ONE RESERVATION! THEREFORE THERE'S ONLY ONE CANCELLATION FEE!DAMN THIEVES! DO NOT STAY AT: THE MARINER MOTEL, SEASIDE OREGON! read full review »
Filled under: Travel Location: United States
Thiruvananthapuram Airport-
August 6, 2007
I am regularly traveling abroad. I am a seaman and holding a valid seaman book with me. Whenever I was traveling thru Thiruvananthapuram airport, I was facing big trouble with the emigration officers. Even I was holding the seaman book and copy of valid visa, they never accept it. They need a return ticket which is impossible for a seaman to get a return ticket. They even canceled my boarding pass one day. The same time my co-worker who is an Keralite don't face any problem with this officers. He never show his seaman book or visa copy to... read full review »
Filled under: Travel Location: India
Germanwings Airlines-
August 6, 2007
This is a letter sent to the CEO of Germanwings, complaint department and others and still waiting for a response: Please sir, I hope you take the time to read this and assist us in this matter. I believe most problems are solved once the head receives the information. I have sent your email complaint department four emails with no response. I have contacted the Stuttgart airport authorities, Human rights organization in Germany, the UN office in Europe, and many other organizations regarding this problem. Like I mention before I think... read full review »
Filled under: Travel Location: Germany
Quality Inn
August 6, 2007
I stayed at a quality in where the halls were dirty, rooms to maintenance were open and visible, the pool was dirty, little to poor maintenance visible in pool area, the breakfast area was poorly staffed, not clean, and overall just sub standard for close to $100 per night. I was surprised and will never stay at a Quality in again. read full review »
Filled under: Travel Location: United States
graco stroller
August 6, 2007
I CHECKED ON JULY 3 AT GREENE AIRPORT ,WARWICK R.I A STROLLER DELUXE AND A CARSEAT I STOOD THERE WHILE THEY WERE CHECKED ALONG WITH MY LUGGAGE. MY CARSEAT WAS WRAPPED BY MAN BUT NOT THE CARSEAT TIT WAS TAGGED. WE ARRIVED IN ORLANDO AND OUR LUGGAGE WAS LATE TO ARRIVE BUT OUR STROLLER AND CARSEAT WAS NOT WITH IT, WHEN IT CAME A FEW HOURS LATER, THE CARSEAT WAS WRAPPED AND FINE. THE STROLLER WAS MISSING THE TOP TRAY, THE CANOPY WAS BROKEN THE WIRE FRAME THAT HOLDS IT AND THE SIDE WAS BROKEN WHEN I CALLED FRONT DESK THEY SAID TO CALL AIRLINES... read full review »
Filled under: Travel Location: United States
Jet Blue
August 4, 2007
I was scheduled to fly Jet Blue FLT 174 from San Jose to New York on Sep 1, 2006 at 10:35pm. We were made to wait for 3 hours before we were told that the flight would not leave until the next day since a flight attendant was sick and they could not find a substitute. So then we were asked to queue up to get our free round trip compensation vouchers. I stood in the line for another 2 hours to be simply told that the confirmation number on my boarding pass would suffice to ask for a voucher when I travel next. Since I was a San Jose local I... read full review »
Filled under: Travel Location: United States
Quality Inn Hotel - Cave City,KY
August 4, 2007
On arriving at this hotel we were sent to a room (106) the door handle was broke, we went and told them about this and was sent to another room (115). We went in and rested a bit before venturing out, went to get some supper got back to hotel could not get back in room had to go and get another key to get in. My husband wanted a cup of coffee so we tried to make one but the coffee parts were not for that coffee pot. The hair dryer worked but only if my husband stood beside me and pushed the button and held on to it. The room was full of ant... read full review »
Filled under: Travel Location: United States
Air Ticket
August 3, 2007
I have booked an international ticket from make my Trip (Delhi to Arizona - Phoenix Booking ID - MMT P814311) for which I never got any confirmation via email. However the amount got debited from my account. After four follow ups and repeated promises of being called back (never kept), I finally was put on hold for 10 minutes and told that the ticket has not been booked. The toll free number as usual doesn't work at all, so it cosed me around 200 bucks extra. I have to reach US on 11th Aug and on 4th they inform me that my ticket has not... read full review »
Filled under: Travel Location: Singapore
Travelation & Coronodo Travel & Travel Services of Corondo
August 3, 2007
I made flight reservations online for March 2007, and received an e-mail response, saying I would receive my confirmation within 72 hours. One week later, after not hearing back from the company, I tired to contact them. They did not respond to my e-mails, and I could not find any phone number for them. I tried numerous times, even indicating subject as "URGENT." Finally, I received an e-mail that said, "If we debited your account (they had) then you have reservations." I contacted someone locally in the travel... read full review »
Filled under: Travel Location: United States
Aloha Airlines
August 3, 2007
In June 2007, I decided to go to Hawaii on vacation with my family. I searched Hotwire, which I had used before to get tickets at a good price, and found 4 reasonably-priced tickets on Aloha Airlines, which were for flights that left from Oakland, stopped at Kona-Kailua, where I planned to stay, and then continued on to Honolulu. The return flight started in Honolulu, stopped at Kona-Kailua, and proceeded on to Oakland. Since I'd heard that airlines sometimes objected to passengers using only a portion of the flight they'd booked, I... read full review »
Filled under: Travel Location: United States
British Airways / Heathrow Airport
August 3, 2007
I will NEVER fly British Airways again!!! I arrived in Barcelona on 15 July 2007 and my suitcase was not on the plane with me (a connecting flight) I spent NINE days calling and calling, BA in Spain, BA in London, BA in the USA they all told me that it was 'impossible' to talk to the people who handle luggage in London because they are too busy. They kept telling me that they were sending a 'telex' to Heathrow to request they put my bag on a flight. I was told that it was on three different flights. (a telex... read full review »
Filled under: Travel Location: United Kingdom
Holiday Inn Express - Mount Pleasant, TX
August 3, 2007
Motel - Holiday Inn Express, Mount Pleasant, TX - Had to cancel my reservation which I did twenty four hours before and was still charge for one nights stay. $90.52 They are off my list of motels that is for sure. read full review »
Filled under: Travel Location: United States
Royal Resort & Sheridan Resorts Goa
August 2, 2007
I got a telephone call on the first week of July 2007. On the other side of the phone, was a girl who introduced herself as an executive from Royal Resorts calling from their Bangalore office. She called me to inform that; I got selected for a 3-day 3-night stay in one of their 5 star resorts in Goa. Before asking she told that my mobile number & email address they received from one of the malls in Bangalore where I might have filled up my details while doing the shopping. She said I could come to their office in Cunningham road to collect... read full review »
Filled under: Travel Location: United States
AmeriSuites Hotel
August 2, 2007
A review I have been posting on numerous websites about Amerisuites Hotel on 4100 Cox rd Glen Allen VA 23060. Let me just say please listen to the reviews they are not some bias opinions. They are very accurate. I went there on the notion of thinking Maybe those people just had a bad experience. No, this hotel needs to be condemned. We went to the Amerisuites hotel on Cox rd Glen Allen VA Saturday July 28th. To keep a long story short allow me to list my complaints: 1. Dirty Linen 2. Hallways smelled like mold and mildew 3. Room... read full review »
Filled under: Travel Location: United States
Beau Rivage Motor Inn.
August 1, 2007
I recently stayed at the Beau Rivage Motor Inn, located at 9601 Atlantic Ave. Wildwood Crest, NJ. Two days after I returned home there was another charge to my debit card for $100.00. I contacted the motel and they told me the charge was for damaging the carpet. The carpet was damaged when I arrived, I assumed the motel knew about it so it didn't inform them. They said the maid told them that I damaged the carpet. There was a burn mark from an iron on it. When I denied the damage to the manager he stated that it was either me or the... read full review »
Filled under: Travel Location: United States
Air Canada Aeroplan
July 31, 2007
Like many of the people who have expressed their loss of Aeroplan Ponts, I am in the same situation. Substantial number of points have been removed from account. I have been an aeroplan member since the early 90's and used them regularly, but was away on holidays and just learned July 31/07 that they canceled all my points. I will try and call them August 1/07, but after reading other complaints of people on this site, I don't hold much hope for recovery. Perhaps, we should all get together and start sending emails to our... read full review »
Filled under: Travel Location: Canada
CheapoAir.com and Travelation.com
July 30, 2007
I tried to book airline ticket on cheapoair.com and the price they showed me was very cheap, so I tried to book it, but everytime I try, it states that this ticket is no longer available, so I go back and pick another flight number and time and same thing. I did this 5 times and yet none of them were available. I didn't continue because the next price for the ticket was twice more than what I was looking at. I had the same problem at travelation.com. This is a bait and switch that these travel sites use to get customers to purchase... read full review »
Filled under: Travel Location: United States
British Air
July 28, 2007
My daughter Sandra Velli was on BA0293 from Heathrow to Washington Dulles of yesterday, July 27, 2007. Flight was canceled. I have not been able to receive any information by e-mail or phone (at considerable expense) as to her wherabouts (hotel name, phone number,) airport lounge? Embarkment on another flight. It is urgent that I be able to contact her. WHAT IS WRONG WITH BA INFORMATION? IT IS BECOMING A TOTALLY UNRELIABLE AIRLINE. With growing disappointment and disgust, Paola Ottolenghi Velli. read full review »
Filled under: Travel Location: United States
MAYTAG NEPTUNE WASHER
July 27, 2007
WE HAVE HAD NUMEROUS PROBLEMS WITH THIS WASHER. UP UNTIL NOW, THE SERVICE WAS FINE. WE NOW HAVE HAD SEVERAL BOXES IN OUR HOME FOR OVER A MONTH WAITING FOR SERVICE. WE NEEDED TO REORDER PARTS AS THE ONES DELIVERED WERE RUSTED. I WAS TOLD TO CALL ASAP WHEN THE PARTS CAME AND DID SO. WE WERE TO HAVE SERVICE ONJULY28TH BY CALLING ROBERT AT 732 6202050. WE DID NOT GET A RETURN CALL. I CALLED THE SERVICE DEPT-PAUL AND MARIA WERE HELPFUL, ROUTED MY REQUEST FOR SERVICE AND SAID I WOULD GET A CALL IN AN HOUR. IT IS NOW 5 HOURS LATER AND I AM STILL... read full review »
Filled under: Travel Location: United States
Spice Jet
July 27, 2007
I had to cancel a ticket with Spice jet which resulted in Rs 10000 sitting in the account with Spicejet. When I tried to book another ticket using this amount, they asked me for Rs 2400 more than the fare available online for the same ticket saying that thats the way their system works! I was told that I could only use my refund amount by booking over the phone (some thing that one is not made aware while purchasing the ticket). The phone rate was Rs 400 more than the online rate available at the same time!! Over 6 tickets (3 each way) I... read full review »
Filled under: Travel Location: India
Royal Holiday Club and Hacienda Vista Real in Mexico
July 26, 2007
I was scammed, lied to, falsely led, and denied service by scam artists at the Hacienda Vista Real on behalf of the Royal Holiday Vacation Club. Needless to say that I lost a very substantial amount of money and my vacation was ruined twice. I filed a complaint with Profeco but received no real help. Although a settlement with the "supplier" was reached in January 2007, I have received nothing to compensate for my losses. Profeco is going to close my case just because a Royal Holiday representative does not show up. You can see how... read full review »
Filled under: Travel Location: United States
America Servicing Corp
July 25, 2007
There is no coincidence when this many people start complaining. So what if the loans are subprime, Wells Fargo, as the investor, should still insist on workouts with Consumers, especially knowing full well industry conditions. Wells Fargo has a history of bad business practices, cleaned up their act once, now appear to be getting back into old habits. To the public, they look like Washington Mutual and Beneficial Finance rolled into one. How long is Government going to stand by and let these Big Boys abuse consumers. I say, "the bigger they are, the harder they fall." read full review »
Filled under: Travel Location: United States
USAirways Dividend Miles World MasterCard
July 24, 2007
After receiving an offer for a credit card and certain benefits for the card of our choice. We filled out the application and was instantly approved for the promotion. We were given a credit line of 1000.00 and no annual fees along with bonus miles. More than a month later we received a bill that they had sent charging us a membership fee and reducing the credit limit putting us over the credit limit they reduced it to. That in turn created an over the limit fee and a past due fee for a payment of $5.00 that was due and didn't... read full review »
Filled under: Travel Location: United States
Bel Air
July 22, 2007
This is to inform anyone considering buying a so called private residence club at the bell air in Puerto Vallarta Mexico that it is a scam, a fraud, and a conspiracy being misrepresented and lied about. Starting at the front chain of the tiny property, with a short drive up to the small sales center, housing an exquisite show suit, what you see and can touch is all that is real. And who knows if ¨T¨ (T is for owner) even owns that. The promises made about building the suites will never be followed though on because there are no... read full review »
Filled under: Travel Location: Mexico
Fairfield Wyndam Resorts
July 21, 2007
We tried to use the points purchased for a stay at the Newport RI facility and there was no availability until November 8th (8 months away) – We were told during the sales pitch that availability is NEVER a problem. This is a scam and I have reported it to my credit card company and will go further if needed. We have bought a Fairfield property and when I went to inquire about the point transfer as promised during our sales presentation, I was told that I had to buy the points from a specific person. There is no doubt in... read full review »
Filled under: Travel Location: United States
Karnataka State Road Transport Corporation / KSRTC
July 20, 2007
I used KSRTC online booking facility for the second time. First experience was good (except that initially the conductor himself looked kind of uncomfortable with the new type of ticket he had not seen). But during my recent experience, when I clicked on final 'confirm' button of transaction on credit card, I got the message that "transaction aborted". No other details like reason of abortion were mentioned. Next day I realized that the money was deducted from the credit card. I can see another complaint on the... read full review »
Filled under: Travel Location: India
Air India and Udaan
July 20, 2007
I'm currently in UK. I came here with Air India Flight my ticket number 2643821236 and PNR number is J12MP. This ticket I have booked from Air India Agent Name Udaan, chandavarkar road, borivli(W), mumbai-92, tel no.-28901413,28907910,28903226,28903079, fax-28959412. I would like to make a formal complaint about his services and Promises he made for Air INdia ticket. When I booked I told him to keep the ticket open ended so that I can fly back to india when I want to. He promised me that the ticket is surely be open and I can fly... read full review »
Filled under: Travel Location: United Kingdom
Sacramento River Train
July 19, 2007
The ride started out bad and just kept getting worse. First, their website clearly advertises that they provide a non-alcoholic substitute for the champagne toast. When I asked our waiter about that, he looked at me like I had horns. He said that they didn’t have anything of the sort and went about his business of pouring champagne for all the other guests. So, here we were the four of us, without anything in our glass to join the toast. Their website also clearly states, that when it gets dark the undercarriage floodlights will be... read full review »
Filled under: Travel Location: United States
Lander Management
July 19, 2007
People like this are spread through out the world. We were cheated by a company by the name Lander Management and their Modus Operandi was exactly the same as Royal. Unfortunately we fell for their false promises and coughed up Rs.20000, which, at the time of the presentation was supposedly refundable. I just want to share this with all those who have been invited to a presentation by Lander Management. They will lure you to a presentation by promising a free holiday stay and claim they got your details from a form you had filled at their booth in an exhibition. Beware! read full review »
Filled under: Travel Location: India
Flyglobspan
July 18, 2007
I returned from a holiday in Spain on 29th May to discover that when I picked up my luggage one of the cases was badly damaged. I then contacted Aviance at Glasgow Airport who checked the case over and completed a complaints form. I then e-mailed their customer relations and to today had to phone their Edinburgh office where I held on for over 55 minutes and still no one answered. I then contacted another nos which was for payments and they eventually put me through only to be told by the person I spoke to that they had never received any... read full review »
Filled under: Travel Location: United Kingdom
Road Star Inn
July 15, 2007
On Feb.2nd 2007 Mr.Andrew Schroepfer agreed to take a group booking from Quality-stay 4 less Pay Inc. He booked the group threw Mrs.Lacey Warren our Regional Sales Manager. Quality-Stay 4 Less Pay is a third party booking agency. Mr. Scroepfer signed a weekly commission agreement and agreed to all the terms in it. He understood that we weren’t responsible for any damages, or loss of revenue that could possible incur as a result in taking this group. The booking was for 41 rooms that were contacted to be in-house from Sun.May... read full review »
Filled under: Travel Location: United States
SEA - TEC Creast Motor Inn
July 14, 2007
I was in Seattle for 3 nights, and stay in this hotel, Sea - tec crest motor inn at - 18845 - international boulevard - Seattle - wa - 98188, near to airport. I went their because of nearby. I saw the behaviour of the owner, prices up to them, price is written on the face of their customers. Very very dirty, prostitute at their, all kind of things their. Be careful and avoid to stay. read full review »
Filled under: Travel Location: United States
AIRSAHARA
July 14, 2007
To, The Manager-Operations, Air Sahara <Jet Life>, Mumbai. Sub: Compensation against mismanagement of Air Sahara staff Sir, I the undersigned Ms Shubra Dutta booked my ticket through Yatra for Flight No S2-306 for 21st June 2007 flying from Mumbai to Kolkata but unfortunately your flight for that evening was rescheduled for 21:35 hrs. I had to rebook for the morning direct Flight No S2-223, leaving Mumbai for Kolkata at 07:30 hrs which was confirmed to me through your services. I crossed checked and... read full review »
Filled under: Travel Location: India
Passenger
July 13, 2007
We Flew (my son Felipe Villegas Acosta) in from ATL to SJO via Ft Lauderdale. My flight # 231 departed from ATL to Ft Lauderdale late, therefore we lost the 338 flight into SJO. We had to wait around 10 hours for the next flight into San Jose, Costa Rica (#336). People at Spirit Airlines in Costa Rica are very nice, however I need my bag, my families new clothing is in that Bag, none seem to be able to tell me at least where the bag and when will we get it! Location code is hard to read, however it could say VSRPQQ or KSRPQQ. Baggage Ticket NK-050512. Thank you Laura Maria Acosta Segura HOME PHONE +506-289-8586 / CEL +506-884-4309 read full review »
Filled under: Travel Location: Philippines
Comfort Inn Motel
July 12, 2007
We just got back from our trip to Tennessee. What a nightmare! First we had an accident, hit a deer on the interstate going 70mph. No one was hurt, thank God, but the car was damaged pretty good. Set us back a day. We ended up staying in a motel 3 different nights on the way there and back. Then it was the problem with Jetta! They would not let me stay there with her!!! I thought they had to?? I showed them the information you gave me but they wanted her registration number???? I got turned away by 2 in one area and we ended up... read full review »
Filled under: Travel Location: United States
Souther RailWays
July 12, 2007
This is from Kesavan. For the passenger trains suddenly the Southern Railways reduce the carriages for Trichy - To - Dindugul passengers train, which is start from Trichy At 6.05 Pm. Due to that the passengers are really worried for in-convenience of seats. Even they are not able to Stand in the train also. That much of crowd is formed due to the New Train. -Kesavan.M read full review »
Filled under: Travel Location: India
Hotel Bel Air
July 9, 2007
My husband and I visited Puerto Vallarta in June 2005 and ended up purchasing a timeshare at Velas Vallarta. We already owned a timeshare in Las Vegas. However, we were told that we could rent some of our weeks. This sounded like a good opportunity to us, we could use the rental possibilities to pay off the time share and we would have additional weeks for personal travel. We were sold by a Mr Greg Melton (known as Rojo), he even put us on to a rental agency Elizabeth at Resorts International, we paid a registration fee however to date have... read full review »
Filled under: Travel Location: Mexico
Central Railway Refund
July 7, 2007
I had tatkal wait listed ticket pnr no.260-2075357 firozpur mumbai boarding gwalior but ticket was not confirmed wait listed no.1. 2 hours before i cancelled the ticketbut at the counter i was refused the refund and directed me to collect the tdr from station master. I surrendered the ticket with station mater and i received the tdr s.no.357616 dt.08.06.07 with envelop addressed to indian railway alhabad. I sent the same to alhabad and copy addressed to mumbai cst also. But till today i have not received the refund of rs.1703.00. I... read full review »
Filled under: Travel Location: India
Delta / Airline Tickets
July 5, 2007
We have a very serious complaint about the operation of Delta Ailines and want this letter to be brought to the attention of management. We now also have firsthand experience of the widely reported poor maintenance of Delta aircraft, causing great discomfort and resulting in lies and bad behavior of ground personnel due to very annoyed clients/passengers on April 12&13, 2007 at JHB Airport. We were booked on DL 035 that was supposed to depaert a 18:45 on April 12, 2007. At approximately 15:30 we were booked in at the Delta counter and... read full review »
Filled under: Travel Location: United States
Tijuana Mexico Hotel
July 5, 2007
Location: Tijuana, Baja California, Mexico, North America Whoever believes the NONSENSE about this being a "safe hotel",... OBVIOUSLY did not put anything worth more than $50 in the hotel safe. TRUTH is; the hotel desk clerks have an arrangement with the local "cops" on the corner, and NOTHING is to be put past this group of crooks! I had stayed there in the past, and had no trouble, though I did hide my cash in my locked suitcase. This recent LAST time, I ignorantly decided to trust the desk clerks with a sealed... read full review »
Filled under: Travel Location: United States

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