CATEGORY: Travel
Jet Airways - India
I bought a ticket for travel on 28 Nov 2006. I had to cancel this ticket then due to sudden emergencies. I was told that the ticket is in O&V category and I will loose INR 500 towards converting the ticket for use before 2nd Oct 2007. I contacted them now for a ticket for travel on 25th Aug 2007. While the telecon confirmed the availability of a lower fare, I was surprised when I went to get the ticket from the city office. Now the fare available for travel on the date is lower than the earlier fare. Jet says that this cannot be taken and... read full review »
Yatra - Air Booking
I booked round trip Delhi -Chennai-Delhi Indian Airlines tickets through Yatra on 20.05.07 payment by credit card, neither I have received the paper ticket nor PNR numbers of both flights to print the tickets.Booking ref. is VB4FK7. Dates of flights are 8th and 17th June 2007. [email protected] not responding.
H.K.Chaturvedi Advocate Agra read full review »
La Quinta Inn - Crossville, TN
What ever happened to the customer is always right? I recently stayed at the Laquinta in of Crossville and was very disappointed. The indian lady who waited on me was not very professional and or friendly to me or anyone in my party. I had been quoted a rate only to arrive at this hotel and find out that they had increased it by 10 dollars, had me booked into a king room after I had specifically asked for a double due to the amount of people in my party and then wanted to charge me 10 dollars for a rollaway after it was their mistake I had... read full review »
Travel Experience
This is the parent company of Royal Holiday, which BookIt and others send clients to. Beware of Mexican timeshares:
There is a United States State Department warning against buying Mexican Timeshares. Please be advised, banks and credit card companies should not be assisting companies like Royal Holiday in these purchases.
http://travel.state.gov/travel/cis_pa_tw/cis/cis_970.html#real_estate
REAL ESTATE AND TIME-SHARES: U.S. citizens should be aware of the risks inherent in purchasing real estate in Mexico, and should exercise... read full review »
Travelguru - Mumbai, India
Booked Kingfisher air ticket through Travelguru from Mumbai-Chennai-Mumbai. When I reached early morning Kingfisher airport officials told that my ticket was not confirmed. I could not attend training at Chennai and lost my traveling expenses. Travel guru should give me full compensation. read full review »
Make My Trip
I booked a passage New York- Delhi- New York for my son Mrigank studying in India using Make My Trip, the carrier involved is Finnair and the reservation code is YYWL62. My Credit Card was debited twice for the price (USD 991). After following up a number of times Make My Trip refunded a part of the excess amount realized but are not responding to my mails for settling the balance amount- being the exchange difference (as the dollar had depreciated against the rupee which is the billed currency for my credit card). I have claimed the amount... read full review »
Indian Airlines
A complain has been made to general manager commercial kolkata, two tickets were booked ticket no 05822065899004 and 05822710878573 from Bagdogra to Chennai datd 02 Dec06 by fight noIC722 AND IC765. I would like to bring to your notice that:
1. I did not get the stretcher facilities for which the fair was charged.
2. My ailing wife Neelam jaiswal was given separate single sit no14A and 13B sit was alloted to me. It is not understood that the facilities were not availed as doctor had mentioned that the patient was fit to travel in... read full review »
NCL Pride of Hawaii Room Downgrade
We are writing this letter to you in regards to our being “downgraded” on our stateroom on the Pride of Hawaii, July 10 through the 17th, 2006.
In January 2006, while looking at the NCL website, we found out that the new ship, Pride of Hawaii, was going to start sailing during the summer of 2006. We thought it would be an exciting opportunity to be on a new ship. We also learned on the website that we could get a category BB stateroom for the price of a DD stateroom, plus $50.00 onboard credit, as they were having a special... read full review »
Shell Vacations Club
My wife and I have experienced problems with Shell. We feel we were lied to and sucked into buying a timeshare. We purchased 4500 at the Legacy in AZ. First they sit you down and tell you how the cost of hotels will go up each year. Then they tell you how your timeshare is a "great investment." The cost will save you thousands over the years. They tell you the maintenance fees will never go up. The brochure we have even says the cost of your timeshare will never go up. The sell you on good investment. We are paying $340 for the loan... read full review »
Etour And Travel
I tried to contact etour and travel to cancel a package deal but every time I tried the wait was too long or the phone was not in service. I e-mailed them and no one contacted me back and I would like a refund on the deposit I put down which was $98. read full review »
Indian Airports
Be Careful At the Indian Airports, this is a well organized conspiracy by Indian Immigration, Police, Customs and Air India staff with networking at all the Indian International Airports. Be watchful when ever you give your passport to Immigration/ Customs/Air India staff. The pass port can be easily tampered and can create trouble to you. They have found easy way of making money from NRIs. This is the way it works:
At the time of the passenger's departure, if the passenger is not looking at the officer while he is stamping the... read full review »
Bluegreen Corp
Believe all theses stories on here Bluegreen Corp is a scam and thank god I didn't fall for the whole resort/points combo. I did fall for the sampler pack that ran me 895.00 for 9,000 points, and I am the owner of a big pile of crud.I was able to file on my Visa card(yea Visa!!) a fraud charge and recoup some of my money.I also contacted the Better Business Association and filed a complaint with them on this awful company.All the stories are the same, offer you something to get you in and super sell, then when they have you or you escape... read full review »
Vacation Property Services
I paid $1,410.00 to list 2 timeshare properties April 10, 2006. They have stopped taking or returning my calls. I don't see them listed on their website. read full review »
1time
1time do not allow cancellations! Their discounted rates are not worth the risk! The policy is not made clear on the web page or in the contract (my point of view). I am R2700 out of pocket. I feel I'm a victim of false marketing.
I will be more cautious next time I reserve tickets with any airline (this is the first time I have ever had a need to cancel).
The details:
I booked a flight with 1time and was impressed by the ease of use of the web page and the price.
Unfortunately when I no longer required the use of the... read full review »
TravelGuru.com
I was trying to book a ticket for my friend from Bangalore to Pune. I used my HSBC credit card for this. I entered all the values and got blank page. I thought transaction is not successful. My friend booked using another card. I got a statement of Rs 2000.00 from travelguru.com.
I contacted travelguru and my bank. I didn't get any response from travelguru. I came to know one of my college also had same issue. read full review »
AAA
I was robbed on April 19th. My car was taken from my garage and things of value from in the garage. I contacted AAA within a hour of finding out I was robbed. And was told to talk to two different representatives one for House Ins. & one for the car.
First, I was very impressed with their interest and what I had to do. But when I called back with questions two days later. I never received return calls. Now, 40 days later I still don't have my car back from the body shop and my rental car was do back on the 30th day. So, now... read full review »
Motel 6
My mom has worked for this Motel for over 20 years. She has never once companied about going places for meetings or classes. Now this regional manager comes in and says she is not doing a good enough job for them and fires her. I think maybe someone should look at this man (or so called man)and see if he is doing a good enough job for this company. I and my family and friends will never stay at a Motel 6 again. I will tell everyone about the unfairness this motel is all about. Thank you for your time, Tina read full review »
iTravel2000.com
Initially, my boyfriend and I booked Hotel Sandos Caracol but decided to change to a different one after a fire burned down 2 of the bars. As soon as we found out about the fire, we contacted our agent, which took us forever to get a hold of. When we finally reached her, we expressed our concerns about the hotel.
Surprisingly, she was clueless about it. So, we just asked her if we could change our hotel and she was okay with it. She verbally informed us that there will be an additional charge of $300 for the new hotel - w/c was okay... read full review »
Accor / Motel 6
Seaside, Oregon, Motel 6 manager, Lee Judson, put my disabled, senior citizen wife and me on his Do Not Rent list simply because I complained about a substandard room and possible evidence of bedbug infestation. Franchisee, John Wolf, Portland, Oregon, is doing nothing about it. Accor North America Georges LeMener's customer service said 4 months ago they're sending out a team to check on it, and Accor HQ in France apologized and said we could rent at any of their facilities worldwide, but Judson remains adamant. read full review »
Delta Airline
My family was scheduled to take Delta flight from LAX to HNL on 5/18/07 at 8:15AM for our Hawaii vacation. We were at airport 40 minutes before the departure time. I cannot checking to get boarding pass on self-checking machine, I was directed to the Delta direct counter, where they told me that we missed plane and there was nothing they can do to help me to get on this plane. Instead, they tried to book me with next plane with triple the price. I was so mad, they refused to issue the boarding pass to me 40 minutes before departure time. There... read full review »
Indus Air
Inquiry is about how to get my money back from an Indus Air purchase. The following are details of my booking:
Booked tickets online via credit card for tickets to Mumbai to Chandigarh return. Dates were 4th April till 8th April 2007. 2 tickets were booked. No contact was made to inform me that the airline had cancelled all it’s flights. We had to book other flights due to this. No arrangements were made to refund my money. I have tried to call all there numbers on the website but none of the numbers go through. There's no... read full review »
Air Jamaica Airline
To whom it may concern,
Traveled from New York to St.Lucia on August 20, 2006 and was missing a suitcase. I reported the matter to the lady in charges. A report was filed and submitted giving the necessary information needed and verified by a JP.
I received a letter on Nov. 8, 2007 acknowledging the receipt of my correspondence and an apology for my inconvenience. I submitted boarding coupons, boarding passes and other relevant information.
I also emailed the customer relations department who referred me to the customer service... read full review »
Parkside Inn and Suites
My son in law and daughter and there two children saved to take the girls to Disneyland. They checked in to their hotel and the carpeting was wet, it was shampooed before they checked in they have a 10 year old and a 17 month old. Do you really think this is appropriate for a expedia room? If you could get their money back it would be greatly appreciated. read full review »
Greyhound Buses
In light of global warming it is disgusting to see the Greyhound buses idling hours on end. I live behind a Greyhound bus station and there is a big sign in the station's window asking the bus drivers to turn off their buses. This does not always happened. The continuous idling disrupts my sleep and the exhaust filters through my windows often setting off my fire alarm. I have complained about this before, but nothing seems to stop the bus drivers from leaving their engines on. We have even had confrontation with the drivers when we have... read full review »
K.S.R.T.C
I am using KSRTC services daily from Silkboard to marathalli.
The ticket fare is just 8 or 9 depending on the type of the bus . but the remainging change they dont give usually. Today I asked the lady conductor in the bus no fa599, KA01 she told i will give u at marathalli but when i asked in marathalli she told me i had no change then I told her dialy ur conductors are doing like this only u did the same thing then she scold me in kanada she really scold me badle and she beat me with her cash bag then i told her move back very seriously... read full review »
United Airline / Priceline.com
I purchased airline round trip ticket to Ohio and the flight was delayed and canceled. So, I did not take my trip. I was told that I could not be reimburse my money back. First, I was told that if I call the airline back the next day they would give me a future flight the day I choose. They tried to put on a flight with Continental Airlines but they were full and had no more seats, then around 8:00 pm they said that they had a flight at La Guardia Airport that departs at 9:15 pm but they said that I might not make it because I was at United... read full review »
E Tour & Travel
They called me at home to tell me that I WON a trip to Orlando Florida and all I had to pay is $398 dollars. I was unsure that I should give my credit card over the phone. I asked her if I could get her phone number or internet site where I could purchase the package. She got totally irate and very pushy. She kept on demanding my credit card number. I told her I did not feel comfortable giving my credit card information over the phone. She responded that she did not want to me and my family to come to Florida. She then hung up on me. read full review »
El Cid Resorts - Mazatlan
My mother, step-father and I were "invited" to a time share presentation while in Mazatlan.
The presentation was given. When my step-father said no, they turned to my mother. When she said no, they turned to me. When I said I couldn't commit to this right then and there? The insults began. They asked my mother's age and proceeded to insult her parenting skills or lack thereof. They then asked my age and called into question my parenting skills. These two guys, (one named Mike, who's father is the president of... read full review »
BookIt.com
After finding a travel agency to book travel for 21 members of my family, I learned about BookIt.Com. In the end, I booked my immediate family of 7 through BookIt.com because they were able to get a better rate. The other 14 members stayed with the other travel agent. I wish I had too.
The short story is that once you book your travel and they get your money, they are useless to you. They don't send you any travel documents (you have to navigate their website and print everything on your own), and I found out the hard way that... read full review »
Flora Springs Hotel
Just about a year ago my best friend and I stayed at the Flora Springs Hotel. We each had separate rooms, and the rooms really were beautiful, however it still became the absolute worst vacation of our lives. There were several minor problems like sporadic room service, and terrible odors in one of the rooms, but the other problems were criminal. First a man claiming to be, and in the uniform of hotel security tried to enter my friend's room at four in the morning scaring her to death. Next, a volcano erupted nearby causing the... read full review »
Karnataka State Road Transport Corporation - KSRTC
I travel occasionally by KSRTC (Karnataka State Road Transport Corporation) and it was a welcome relief that they started offering online booking service (www.ksrtc.in). However its sad to see that they have absolutely no customer service contact (no telephone number and email id for refunds bounces back!). Recently while booking tickets due to some problems on their server my credit card was charged though the tickets were never booked.
Now the fun of the situation is that there is no way to contact them!!! Now I am calling my bank to... read full review »
PetsUnlimited
I signed up in May of 2006 with a free account. I kept getting messages that there were people trying to contact me with information about Pekingeses to sell. However, I couldn't see their information until I paid the $14.95. Once I paid the $14.95 I tried to contact those who had apparently tried to contact me and they never replied. I kept trying to seek out other puppies and the ads were so old that the puppies were always gone or the people never responded.
By this time, I gave up and went to another website where I wa... read full review »
EasyJet
When boarding at Gatwick I was charged twenty five pounds because my luggage weighed 5kg over the maximum weight of 20kg. I find it completely unfair that there was no pre-warning of the maximum weight. There were several other passengers who were also forced to pay charges and whom were all also unaware that the maximum weight of luggage was just 20kg. Incredibly, there is a sign which reads " weight restrictions apply within reason". I do not believe that a twenty five pound charge is reasonable for 5kg. If Easyjet wish to be so... read full review »
Emirates
On the date of 26/04/07 on Emirates flight... traveling from Dubai to Birmingham. I regret to inform you that while in flight I was struck by one of the metal food trolleys. It hit me in the side of my face with some force.
The flight assistant was apologetic & offered me a drink. I was shuck up by the blow. I had a little blood on my top left lip, so I sorted myself out in the toilet. In the mirror I could see swelling in a line down the side my face & I was cut on the top lip.
I received advice to take some picture of... read full review »
Camco, Inc.
I feel like the condo management company mislead me. I went to ft walton visitor center web site, which is what I always do because I assume they will advertise only reputable companies. I like the out side of the condo but I wanted to see the inside... The rep I initially spoke to adv their web site was new and they do not have any interior pictures, she directed me to another companies site and adv to look at one of the rooms they handle and the room she is giving looks just like it. WRONG if I had saw this Condo I would not have booked with... read full review »
FlyGlobespan
I am writing to inform you about the policy of Globespan, Scotland’s award-winning airline. I first flew with this airline about thirty years ago and was delighted when they increased their direct flights from Scotland to Spain. However, I am afraid that the rot has set in and I would like to warn other potential fliers. Reading the conditions carefully, it can be seen that the company reserves the right to re-schedule, cancel or amalgamate flights and add any extra stops. Additionally, the responsibility for checking any modification... read full review »
Country Club India
We took a membership in December from the marketing executive called Deepa. She used to call us everyday to take membership. Now after we have upgraded the membership and we have already paid half the amount we have still not received Allotment letter. She never picks the call even if she picks she tells she will find out and call back. It is more than 2 months she has called. Today when I called her colleague picked the call and told she won't come to office 2 days since she is not well.
I tried calling her Manager even he did not pick the call. Very Very irresponsible. I am planning to go to consumer court if there is no refund made to me. read full review »
Paulo Travels and Jabbar Travels
I am writing about the REAL INCIDENT that happened with me and 35 other passengers who were CHEATED by the Private Travel called Paulo Tours and Travels.
I had gone to Goa with my friends during the long weekend (28th Apr '07 to 1st May '07). We had planned our journey very well. For ongoing journey we took KF flight. While returning we thought we will take a Volvo and book from Bangalore itself as we may not get tickets being long holiday. So we did our research in the internet and found that Paulo travels the exclusive tour... read full review »
Creative Travel
My complaint is the rudeness of the owner of Creative Travel. When I called for information, he swore at me using the F*** word. He has never apologized, but yet he sent me a catalog for future trips. As if I would ever travel on his bus again. read full review »
Cruise.com
My complaint is about a company cruise.com I have never been so annoyed and displeased with a company as I am with this one.I was quoted a price and told that it was canadian funds only to discover it was US funds this is not where it stops when I tried to contact them I was continuously put on hold 25-60 minutes, when I tried to pay they told me the original invoice didnt include a 90.00 document international package when I tried to complain they disconnected me and I had to wait again.
Ill pay the charges and I will tell everyone be careful of these sliders, your going to get the run around big time. read full review »
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