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"Consumer Reviews on Companies, Products and Services" |
LOCATION: United States
Mountpleasanttoyota.com
We bought a new 2010 tundra, the company had it brought in, we took the truck home and did not notice the deep scratches in the bed;we called and took it back in, and all they wanted to do was lousy touch up at first then they they offered a bed liner but only if we paid 300.00 and they pay 75.00;we have called toyota 3 times and they have contacted them and still no response how would you like to buy a new truck and then discover a bunch of scratches and then as if you haven't paid enough they want you to pay for something that was not caused by you;which they hint that you did. read full review »
Wickham Bathrooms
My husband and I purchased a new bathroom suite from this merchant who delivered inferior goods. The goods were fitted by my builders, we were not living in the house, as soon as I saw them I notified the owner Janet who visited the house and agreed they were wrong. She said she would replace within a week. Over the next year I was given excuse after excuse including breast cancer and mother dying, which unfortunately kept me, at bay as I felt sorry for her!!!
Finally in October 2007 she agreed to refund and faxed me a refund slip for... read full review »
Bay Country Taxi
Upon completion of the initial cab ride, I had provided a small tip--small because I thought cabs worked like some buses, whereby they expect exact change, thus I wanted to make sure that I had exact change for other cabs that I would subsequently utilize later that day, since I was running low on small bills.
This resulted in the driver rejecting the tip and spouting profanities. I thought money was money, but apparently he did not agree.
Later that day, I had taken a ride with the same driver. Upon boarding, I explained why the tip... read full review »
HOH Ltd
Cant cancel membership and they keep billing your card. I cancelled and they still billed my acct. read full review »
Most-BlueTooth.com
I bought a Motorola H5 bluethooth headset and what they sent me was a fake headset. I put in a dispute with paypal and these charlatans sent me an email to return the item for a full refund. The item has been returned to them for over a month now and they never sent my money back. I sent them several emails and I got no answer.
My advice is that, even all the items are cheap on their site than anywhere else, do not buy anything from them because you will end up with a fake and worthless item. Do not waste your money and finance this crooks. read full review »
The White Teeth Company
In February 2008 I wanted to have my teeth whitened. I went to the White Teeth Company on recommendation from someone who hadn't actually used them. My Therapist recommended two treatments which in fact cleaned my teeth, making them look lovely whilst in the treatment room and to maximise the look, I also had a third treatment to a total cost of £249. However despite taking all the necessary precations, the whiteness did not last beyond a couple of weeks and the therapist did a fourth and final treatment free of charge in view of... read full review »
Omni Health
My step-daughter & I went into the facility to see if we wanted to start working out there, they were offering a free workout. My wife HAS a membership there with her other daughter, keep that in mind.
I told the lady, Ms. Julia Jones, that we were not joining and we just wanted the free workout. I specifically told her, IF we decide to join we would join under my wife's membership since she gets as discount through her company. She said OK but we had to fill out the paperwork to get the free workout. She filled out an Omni... read full review »
oxidant
I was charged for products that I did not receive. I also was chaged for a product I received and then returned. After much phone calling, I was credited for one of the charges but $91.98 still remains on my bill. Is there anything I can do to have this resolved? read full review »
BMI Baby
Some time ago I, my wife and a friend booked tickets with Bmi to go to Cairo in May. Unfortunately, the people we arranged to stay with have had to move suddenly. This negates much of the reason for our visit but rather than cancel, we thought we would go somewhere else in the world in that week. I have spoken to three representatives of Bmi today who have told me that I can book a different plane on a different day at a different time in a different month but it must be one going to Cairo! When I asked for a reason why, not one of them wa... read full review »
Websitesource.com
Our football officials organization has been a customer of yours for over 10years. Our "webmaster" has come down with cancer and is no longer able to handle the website and make rational decisions. Somehow he reversed a credit card charge and because of this the site has been temporarily suspended, which is understandable. I have tried talking with your billing department about this situation and was told that they could not reverse a $75 fee for this reversal of the credit card charge. I tried to again explain the extenuating... read full review »
Northamericanrelief.com
I gave Northamericanrelief $2995.00 to help reduce my mortgage payments. They state in their contract they have a "100% money back guarrantee". They could not help me and won't give me back my money. It's been over 2 months of Emails and phones calls to no response. Don't trust this company. They didn't even respond to my BBB complaint. read full review »
BracketsRus
Don't be fooled by Bracketsrus' website or their stated returns policy. They sent me the wrong bracket - wrong colour and wrong configuration for my tv, in spite of following their on-line selection process.
The bracket was returned to them and tracked by Parcel Force as having been delivered and signed for. In spite of several emails and lettersfrom me, no refund has been received. I did get an email promising that a refund would be processed by their accounts department, but weeks later this had not happened.
Two month... read full review »
tres hermana
after applying for a government grant, or trying to, we were sent cd and were continuely charged for the same thing. read full review »
Printglobe, Inc.
My law firm ordered legal sized folders from Printglobe. We did not get a legal sized envelope proof so we had no idea how they would look. Inevitably, we received a big box of folders that looked awful, the print was wrong and so I sent the folders back for a re-print. Printglobe refused to acknowledge our frustration and billed our credit card $1, 575.00 plus shipping. Now, I am out $1, 575 plus folders! I called John Peterson, the account manager and he acted like I was crazy to complain about this. I feel worse then before I spoke with him. do not use printglobe ever. read full review »
Uggii.com
Ordered 2 pairs Ugg boots from internet site UGGII.com, payment went through and the boots have not yet arrived, tried contacting them but internet page no longer accessible and email addresses provided are bogus!!! read full review »
freedownloadzone/helpmedownload.com
I too feel swindled... I am not experienced in regard to the internet. My story begins w/wanting to downlone QUICKTIME on to my pc. Like you all, I to was left with a choice, I opted for the one year 19.99. Like you I was anxious and hasty... My falt. The download was successful buuuuuuuuut A day has gone buy and I've had time to think about what I had done. What did I buy? What are thay providing me??? Soooooooooooooooo I called there help line 1-888-527-9381 and spoke with a real person. The rep was surprised to under stand I was not... read full review »
Thompson Directories
I advertise with my local business in and around Harrogate and leeds etc with thompson local and i found out the distribution of the books were going out over 2 months late in certain areas..i brought this to the attention of thompson local and they still trying tobill me for monies owed which i think is wrong and trying to persue through the courts...plus they took 2 months payments in one go out of my business account without my consent which i was furious about ..lucky i had the money in their or there would of been bank charges etc..i got... read full review »
Miller Homes
When we viewed the house we bought from Miller Homes the sitting room window was made of clear glass later as we were about to complete they then told us that they had just learned from the planners it was to be obscured and its opening restricted which makes the whole house claustrophobic as there is only one window and a glass door that you could actually look out of as all the other windows are velux type high up in the ceilings with no views. We learnt that the window requirement was a pre development requirement and not as Millers said a... read full review »
Walkfit.com
After trying the Walkfit insoles and determining they weren't acceptable, I followed the return instructions for my "100 percent guaranteed refund". After waiting for months, I called the company and they said they never received the return package. I mailed it just as instructed and I have no way to prove they received it or not.
It's a bogus company-I wish I would have read the complaintsboard before ever ordering! They give you a free gift of foot lotion that looks full size in the picture but when you get it it's tiny. Don't buy from this company! read full review »
Sky Subscribers Services
Since December i have been speaking to Sky advising them that they have been taking money out of my account for a service I cancelled in September. Every time I called the Billing dept they promised that they would get it solved and reimburse me for the money they have unlawfully taken and every time I checked my account after the phone call nothing has been done.
My last conversation with them after i realised for the 3rd time that they did not return my money again was on Tuesday 20.01.09. After arguing with the person on the phone... read full review »
Luxottica Group
Recently I took the plunge and "invested" in a nice pair of sunglasses.
Purchased a pair RayBan RB3320s aviators for $130.00 on June 06th.
Within 2 weeks the nose piece wire arm broke off while adjusting.
I found Ray Ban/Luxottica Group warranty info and followed instructions.
I sent the glasses, case & broken parts with a $12.50 "processing fee" as they instructed.
In mid August (2 months later) my case arrived at my home but not my glasses.
Enclosed was a note stating rim failure was not... read full review »
Southside Massage
This office is unprofessionally run to the point that it borders on violating patient rights. All medical patients have the legal right to obtain their medical records in a timely manner. Multiple attempts by phone were made for over a month to get patient records. These records are required for the client to proceed with a personal injury insurance claim, and have caused delays in doing so. The records requested repeatedly number less than five pages and are only one year old, so will not be in storage.
Nothing but excuses and delay... read full review »
Weather-X
I purchased a weather radio which was defective. I sent it back to the manufacturer and, after several replacements, I received one which, I thought, worked. The trouble was that I didn't want the radio to alert me all the time, but I couldn't turn the alert feature off. When I called the company and followed their instructions it still didn't work. I was finally told that I had to send the unit back and since it was out of waranty it would cost me $15 to fix the problem. I don't think I should have to pay more for what I should have gotten in the first place. read full review »
Weatherseal
In our old flat, the living room window was misting up, got a guy from weatherseal out who reckoned we needed sealed units for this and one bedroom, this was due to the seals being away. the windows were from another company the previous owner had used who were oot the windy (pardon the pun). so this tradesman (haha salesman) quoted us a price after some absolute bulls##t and several cups of tea £900 for the two units, ok, we said as it needed done. anyway fitting days came and went, no fitters available, glass was smashed, scratched... read full review »
A1mrfreeze.com
This company has the most unethical and abusive practices I have ever seen. They sent Carlos to my home 3 weeks ago to repair a leak coming from the rear of the refrigerator. He used a tube from his vehicle supplies and replaced the tube I had. Today (because it is still causing problems) he lies and said he spliced my existing tube and they need to charge us more money to come and fix the problem. They are not accountable and will not honor their 90 day warranty for labor. They are wrongfully charging for services that were incorrect and... read full review »
Bombayjewelry.com
I am absolutely SHOCKED at the horrible service this website has. They do not return phone calls or email back. What is the point of a business if you cannot provide courteoous customer service??
I have emailed over 20 times and left voicemails everyday. No one calls or is interested in assisting me.
I would tell every single person to PLEASE PLEASE save yourselves and your money from this horrible customer service website!!! read full review »
Virtual-sidekick.com
Where to start!?!? Unfortunately we had the experience of working with virtual sidekick LLC, as we needed someone to upload content to our web-site that's all. We didn't need any input from them(creativity), just uploading the content! ALL CONTENT was GIVEN to her AND NOTHING ELSE was needed. So thinking that it would be an easy project for them and I was told it was and I was Very helpful. Further into the project I get an email telling me that she decided to add more pages that we DID NOT ASK FOR, she told me that there would be NO... read full review »
Choice Cleaning Services
I have been using Choice Cleaning Services since 2005, shortly after moving into my newly built home. Their unique selling point to me was the fact that they clean customers windows using the latest methods ie not having to climb ladders by using long poles with a brush on the end to clean the upper windows. They also use spring water.
They have always done a reasonable job, albeit a few times where I have had to call them back to re-clean. However, over the last few months I have noticed scratches appearing on my window sills upstair... read full review »
Models and Modistas
I ordered this ipod shuffle for my mum's xmas present on the 3rd of December. I got confirmation via worldpay that the transaction was successful. As I hadn't heard anything from them, I emailed them in mid-december asking politely where the ipod was as it was getting close to christmas. I got no response, and so phoned them on the 21st December. I got through to someone called Fred who ssaid that i ordered the ipod after their cut off date and therefore wouldn't receive the goods in time for christmas, he said they had a... read full review »
Lion d'Or
Unfortunately we had a terrible and harrowing time at Lion dOr » in Arcins . It is unfortunate that despite your recommendation and booking they were unable to provide both my guests with any vegetarian food. They served them boiled vegetables only and were not even marinated or with any sauce. It was really sad. I will never recommend the food or restaurant to any Indians visiting France/Bordeaux.
I strongly recommend discouraging any vegetarian from visiting the restaurant. The Chef was rude and abnoxious. He came and challenged... read full review »
3G Phones
To get a contract with 3G in June of 2008 I was asked by 3G's credit department to leave a deposit of £150 which would be returned in 6 months. In December of last year I went to Carphone Wharehouse in Bradford as I was initially informed that they would sort it out for me. When I approached them about this they informed me to request 3G directly as the deposit lay with them. When I contacted 3G (Indian call centre) they then told me that I could have my deposit back in 6 months as the term for holding deposits was 12 months and not... read full review »
Shoppinguggs.com
Ordered two pairs of Cardi Ugg boots. Wrong boots delivered. I returned wrong order to the supplier and was told that I would be reimbursed for any costs and that correct order would be sent to me. I have received absolutely nothing! I have lost count of the number of emails I have sent to them. Parcelforce have confirmed the boots were delivered to them. I have asked for a full refund through PayPal but absolutely nothing has been forthcoming. Also, when I telephoned, (my chinese friend called) I had no joy whatsoever! They said that we had... read full review »
Evergreen Limousine
Their website advertises all kinds of service with limousines, yet when I called, and better yet when they finally answered their phones after leaving 3 voicemails and 2 emails, I was told they don't have limousines. THIS IS FALSE ADVERTISING!! read full review »
Escape Health Club
I accompanied six of my friends to the Spa for a relaxing, girlie weekend to celebrate my friend's 30th birthday - she is 6 months pregnant, as is one of the other girls! 4 of us were booked in for 4 treatments - 1 each. My friend had originally booked in to have a treatment tailored to the fact she was pregnant & was told this couldn't be done, as there was nobody in to do it; so prior to the day she chose an alternative treatment. We all enjoyed relaxing in the spa, then went for our treatments and were met by a disgraceful and... read full review »
Vanity Cleaners
I dropped off pants to be hemmed at Vanity cleaners. They were to be done on 9/30/09. I went to pick them up on 10/1/09 and I was told that the tailor didn''t work so they wouldn''t be back until the following afternoon. No one called to notify me they would be late so I had to make a special trip back with my baby to pick up these pants. When I got them back they were hemmed with shoddy quality. I asked the man on duty for a discount since they were late and he said no. I said I would file a complaint and he said, go... read full review »
First American Home Warranty service
Be Aware!!!
When you call First American Home Warranty, before customer service picks up the call, the recording talk about “Service, Value, and Integrity”.
Well let me tell you, I have been a client since 2003 and only recently when I called to make a claim my experience was NOTHING LIKE “Service, Value, and Integrity” they talk about.
So if this is the ways they will treat a 7 year old client, I wonder how will the NEW client bee traded?
Be Aware!!! read full review »
Australian Products Co.
After receiving stale food product (Australian cookies), I notified the vendor whose response was that I might not be familiar with the particular cookie and that my assessment may be incorrect. Having assured her that these cookies were a favorite and that they were absolutely stale, the vendor then informed me they did not offer refunds. Giving the vendor another opportunity to do the right thing, I was then told that my assessment was indeed wrong, that there was nothing defective about the order, and that they could provide me contact... read full review »
Authorized Service Center
It took 6 times in 5 days for them to get a brand new A/C they installed working and staying working. They'd fix it and it would stop working again an hour after they'd leave. I had to call and call and call and call. They had no care that I had just paid over $5000 for a new A/C and it was not working. It did not concern them in the least that I would spend a weekend and several more days without A/C -- they were not going to send anyone out after 2 or 3 in the afternoon and they were not going to send anyone out on a weekend. They... read full review »
Aimblindsandshutters.com
After having these installed I feel I had been way overcharged after finding out what other companies were charging for the exact same service and product. They also broke one of my windows and tried to deny it but since it was a new house and had just been inspected top to bottom they didn't have much of a leg to stand on. The people who replaced the glass said it was due to being improperly installed. They finally paid to have it fixed about 3 weeks later. They charged me twice the going rate for the same product. I realize I should... read full review »
Attention Shoppers
This company was to place an in store radio commercial in 2 large supermarkets. The stores are quite near us. We are in the stores every other day and We have never heard the promo nor have we found any store personnel who can verify that they have heard our promo broadcast although they are in the store for 8 - 10 hrs. We have waited for over a month for the problem to be rectified.
So far we have not gotten a positive response for a refund request despite emails, calls and certified letters. Our experience was not at all favorable with... read full review »
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