Horrible service! I ordered a computer game to be shipped as a gift to a friend overseas and paid for 'express' shipping. Got a confirmation email but then CD Universe decided to hold my order for phone validation of the address WITHOUT INFORMING ME. Found out about this weeks later when I called the friend and discovered he had not received his gift. Called CD Universe and was promised that the item would ship out the next day. THREE WEEKS later it has still not shipped. It is now a month and a half since I originally placed... read full review »

Amazing company. I have lost count of the number of times I have ordered from them, and every time has been the same wonderful experience. Their prices are very fair and they have a great selection of CDS and DVDS from Japan. The shipping may be considered a bit pricey, but it's worth it for excellent service. They always fulfill your order to your expectations. Even once they shipped a CD out that said 2-4 weeks nearly the next day. Great customer service, their customer system is real time, and shipping is quick and items are packaged well. Definitely recommending this store to anyone thinking of ordering here. read full review »

Horrible Customer service. I ordered a 340w Enlight case from them and was sent a 300w. Just because I did not contact them the same day as I recieved it due to not having the parts yet to put in the case, he(Brian Stacy) said I would have to send it back and pay a 20% restocking fee, he blames it on me not reading correctly when if fact it was an error on their part. I have never experienced a problem like this from any other company I have dealt with in my limited 8 years of experience in the business of building custom computers for my... read full review »

We ordered a bed from Wes on July 30, 2008. He also told us that we had to pay in advance which was approximately $1, 600. The bed was supposed to be in at the end of September. It never arrived. I had numerous phone calls with Wes and each time he would give me a new date that the furniture was suppose to arrive, the latest being January 24, 2009. I called on January 26th & 27th and left messages and got no return call. I called on January 28th and left message that if I didn't get return call by end of the day I would be filing a... read full review »

Bad customer support when needing to return an item. RMA turnaround was horrible. Very long delay in responding to my cust.support e-mails. Had to call them directly to finally get help. read full review »

Buying from Catalina Palm was quick, easy and painless. The order was shipped fast and arrived when expected. This was a very enjoyable experience. read full review »

This was my first order from them and am pleased with the service. Item shipped promptly and was well packaged. They responded quickly to my email that I sent them as there was some confusion about a tracking number (I received two for the same order and thought perhaps it had been split but that was not the case and they got back to me with which was the proper tracking number.) Agree with another that their selection is a bit limited. But prices for what they have are good and shipping is not exorbitant like some others. I have... read full review »

If I hadn't read some of the few positive reviews on this site, I would think it was a total scam. I ordered a VGA cooler & fan from them on the 27th of August; no invoice, no shipping confirmation, nothing. Then, they took their site down for maintenance on the 29th, and it has been down ever since. Because of this, I have not been able to log into my account to check the status of my order. I've sent them three emails since then, but no response (I'm on Cox, but I provided an alternate email). I've tried the... read full review »

My husband and I went to Dr. Brannon for 3 years and unfortunately had invisalign done through him during that time. He does not care about his patients only making money. I am firm believer in telling others if some one is very bad or very good. He did little to nothing on my husband invisalign and after he left the new dentist had to fix everything he did wrong. He also caused a severe infection when he pulled my husbands wisdome teeth. He kept telling us it was normal but it wasn't. He had a great staff and that was all that I believe... read full review »

I've placed three orders with Case Etc and they've been an EXCELLENT company to do business with. And I was surprised to learn that the guy running it was not even out of High School, just a first class operation 100% A shame I have to order their products through Directron.com now. read full review »

I purchased 2 Epson C64 black ink cartridges. it was shipped promptly. that's all I can say that's good. the first failed before it was halfway gone, the second expired before it was even 1/10 gone. now I'm in a bad situation- no ink, and a lot of work to do, and no way to buy ink that works. a dismal failure, disgusting and dissappointing. NEVER again. read full review »

I too am a victim of the free offer of Acai diet pills. They were offering it for only the shipping of $4.95. However, when I received my bank statement, they had also charged me $89.31 for additional products that I never received nor did I authorize. I have tried to call the numbers listed both on my credit card statement and the website from which I ordered but they are fakes too. All you get is elevator music with sporadic "blups" that someone will be with you shortly as all representatives are busy. I have held the telephone line... read full review »

They offer price match less 10%. After wasting much time with these people, they refused to honor their price match guarantee. I do not recommend anyone do business with them nor waste any time whatsoever with them or their website. Their price was $94.99. I found the price elsewhere on ebags for $64.79 with no tax and no shipping (I did an order to verify it). They then insinuated that ebags was 'scamming' in some way because the price SHOULD be $71.14 and thus they offered me a price of $68.75 (PLUS they charge shipping on anything... read full review »

They advertise 250++ at their "newest location" which is the "#1 volume dealer in the USA". You get there and it's a tiny lot with maybe 50 cars tops. I asked where the others were and was told that they are at another location. I asked when I could see them and was given the "come inside and I'll get the info for you." The inside of this place was tiny, dirty and filled with more salespeople than they had cars, just sitting around doing nothing. I couldn't get any info, no prices, no info on where the... read full review »

Don't know what the charge was for. Looks like a scam to me! read full review »

I order the free trial for $5.95 shipping & handling. If you do not cancel within 15 days of their shipping, you get charged and addition $88.62 which is non-refundable. Then they start charging you $94.57 a month for this product. The same bottle in a health food store is $9.99. Same ingredients, same everything. even the same bottle. I tried the website www.mytrialsupport.com to get a refund and at the same time, dialed the phone number associated with the charge to my account of 866-950-4792 and they refuse to give me a refund. I had to... read full review »

It was a complete, utter nightmare dealing with this company. I ordered 3 things from them, second day air. The first shipment was missing two parts. They refused to send me the two missing parts second-day-air. The second shipment was missing one of the two parts. Again they refused to send me the new part second-day-air. Once I finally received everything, two of the parts broke (I tested them on 3 PC's). After an hour of explaining my testing, they wouldn't send me new parts until I paid for new ones; they would... read full review »

I placed an order over the phone before they changed there retail around and talked to a gentleman named Jason Taketa. I ready the darkest arc guys remark and just wanted to speak the truth. I didnt really understand a lot about speakers and Jason Taketa was very knowledgable and helpful in finding the right speaker for me. I would definately order from Jason again. :) I couldnt help but write this review even though it wont do any good just to let you know that ive placed many orders over the phone with Jason Taketa in the past and he was very professional and polite and helpful everytime. read full review »

My card was captured by my banks ATM. I called and found their was fraudulent activity on my account. WM agreed to close the account and send me a new card. I paid them $19.95 for 2 day shipping. It arrived today. I called the 800 # to activate the card and as I type this message I have been asked my personal information by 6 different people, who put me on hold, transfered me for a total timeframe of 43 minutes and still no card activated. It is no wonder businsses, such as WaMu are having hard times in this economy. We have people that are in India handling my situation. No wonder this country is going to pot! Toataly disgusted! read full review »

After reading all the negative reviews I was very skeptical, but the very attractive prices on the auto parts that I was interested in made me decide to go for it. So I had my order ready to send online but had a question to ask them about one of the parts in the order. After a 2 minute wait (not bad) on the phone, a very kind and knowledgeable person answered all my questions and informed me that I could save another FIFTY DOLLARS by ordering on the phone with her (no problem there). Parts were shipped the same day via FedEx ground. The auto body parts arrived in professional packaging and were as advertised (cool). I give carpartswholesale 5 stars. read full review »

Great prices and horrible customer service. Product "ship date" changed daily and still has not shipped. Messages left with customer service and not returned... read full review »

I ordered a celeron 566 pre-overclocked to 850 with a powerleap neo S-370 adapter from cantek. After having to pick up the CPU from the UPS warehouse because i wasn't here to sign for it, the CPU did not work. I followed their installation instructions clearly and made several calls to their tech support. I returned the CPU for exchange and they claimed I damaged the CPU and would not issue a refund or exchange. I did a charge-back with visa but cantek lied to visa claiming I damaged the CPU and got the charge-back reversed. Now I am stuck with a worthless CPU and I am out $200. read full review »

My name is Darla Ajibade I ordered Ivory smiles as a trial. I do not want the membership. I would like a full refund of my money. Especially since I did not receive the next shipment. You cancel all future shipments. Please let me know as soon as possible the status of this account. read full review »

Worst online shopping experience. Never shop from them again. Very disappointed. read full review »

Calumet.co.uk worst store ever? Bought a Sigma 10-20 Lens For Canon mount from them, they filled my address wrong, and sent the lens trough 3 different companies to deliver...which was hell to track. Sent an email requesting a tracking number, but never received a answer..Phoned to calumet...the operator refused to give me..stating that she had to make a lot of phone calls to discover it. I phoned to the delivery company and trough my name they discovered the tacking number. I have sent 5 emails to calumet...not one single... read full review »

They are out of business! read full review »

A mess. Site didn't work. then later it did. then chose items for the 3rd time and checked out. No shipping options, and put through the order when I chose the back button to go back and change shipping, if they offered it. I lost a lot of time here. Their Firewire cables were hard to find. Then they weren't listed by types. An annoying site, IMO. Really annoying. Now I remember why I have been buying cables elsewhere. Update: it took three or more different people at different departments to finally realize what... read full review »

Worst company in the world! read full review »

My wife and self are the account holders of your good bank. We are both senior citizens having priority account. My name is Dilip Jamnadas Dhruv S/B A/C No. 029010100015105 which is also a PRIORITY Service account. I am 70 year old My wife's name is Jashawanti Dilip Dhruv S/B A/C No. 029010100027928 which is also a PRIORITY Service account. She is 68 years old In the past two bank annual Diaries were received from the branch office. Surprisingly this year no diaries were received by us, Upon enquiring I was told... read full review »

This site and store should be closed down forever. They will misprint the info on purpose to decieved the consumer to sell their product and then cut off communication. Suggestion, contact the BBB, contact Consumer Protection Agency in their state and your state, contact your credit card company and contest the payment and file a claim in a small claims court and ask for the max instead of what the product cost. They will think twice about stealing from the public. read full review »

Be careful. This company sent me standard 40 pin ATA33 cables when the web site and invoice said ATA133. Just for the sake of arguement I benchmarked them and they were in fact ATA33. I called them up and they said "Our engineers tested them...blah, blah blah). I had it sitting next to a real ATA133 round cable and the difference was obvious. They said send it back for a refund but I'll take the $16.oo hit and get my stuff elsewhere. read full review »

I purchased a dog collar from their on-line catalog. The product originally sold for $99 and was listed on sale for $59. It was also clearly advertised as "in-stock". The next day I received a notice from them that my order was cancelled because the item had been discontinued. I was very disappointed. At that point, I went back to the on-line catalog to see what my other options were. To my surprise, the same collar was listed with the same manufacturer's description. The item had a new Cabella's product number and a new... read full review »

I ordered some books and only books from this one site, about a week later I noticed a charge on my checking acct. statement of $29.95, they said I signed up for a free trial offer for 7 days. I had no idea I signed up for anything, if I did it wasnt clearly visible on the site Iwas on. read full review »

I had no problems with placing the order. They acknowledged the order & debited my cc immediatly. After 10 days, I emailed them (no phone #) to ask where my tape dec was. They replied, "item has been shipped". After 2 days watching my account info. I emailed them asking for the tracking # which they supplied a few days later. The tracking showed it had been shipped the same date as they supplied the tracking #! When the tape deck was delivered, It was not the one I had ordered. After several email exchanges requesting a return... read full review »

Had some BZBOY ram go bad. Their gaurantee is worthless as the replacement ram is not gauranteed to work as noted in their email below. Dear Customer, We are sorry to hear that your memory is not working for you. The memory comes with a lifetime warranty; therefore, if it is defective, we will be happy to replace it with a new memory stick. We can still exchange your item with a replacement and test the replacement before we send it back to you; however we cannot guarantee that it will work on your motherboard. Please let us know how you would like to proceed so that we can open RMA # (Return Merchandise Authorization) for you. read full review »

Hi! I ordered this wi yi tea last year October and I paid £54.00 for the tea. I contacted them to cancel the next order since it is not really works like they said. They promised to remove my name in their system but since that time they always charge my account twice a mounth, some are membership I never sign for it, and others they call it web access. I tried with my bank to avoid all this . To the public anyone who want to try this tea, just carefull, they are scam. Lima Hashipala UK read full review »

Buyz is out of business again. That's a shame. read full review »

Buysoftware apparently has the orders processed by Techwave. This extra order processing can add 2 days or so to the normal ground shipping times. However, I have ordered different items from www.buysoftware.com about 6-7 times now. Hard drives, Memory, In-Win cases, and monitors. I have never had a problem with any order. They have all arrived as expected. I've never needed to contact their sales or tech support people, so I cannot comment on them. Buysoftware prices are usually better then average but what really seals the... read full review »

I had read some rather negative reviews on this company, but noticed they had a decent rating on amazon marketplace and their prices were great. I decided to take a chance. I called to place my order to make sure they had what I intended to order in stock, as it seems they are able to offer such great prices because many of their items are discontinued. The customer service representative was very nice, and I placed my order no problem. I hadn't received a shipment confirmation with tracking number, so a couple of days later I... read full review »