I tried to purchase furniture covers for my crate furniture. I started the process, picking out different fabrics in May 2007. After choosing different fabrics and finding out that they were no longer available, I found a fabric and ordered covers for a love seat and a chair, along with arm pads for each. I ordered over the phone in July 2007, my credit card was charged, and I waited. After eight weeks (I was originally told my order would come in 6-8 weeks), I called and was told the company was running behind and it would another month. I... read full review »

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DO NOT UNDER ANY CIRCUMSTANCES USE THIS COMPANY!!! They quote you a price of $39.99 just to come out to assess your problem and from $35 for replacement locks then your bill for two locks ends up being $400!! They are a complete and total disgrace to the business community and capitalize off innocent consumers. The business name DEPENDABLE LOCKSMITHS is just one of many names they use and when I called again to get more information the gentleman who answered the phone told me that "they don't really have an office" which... read full review »

The Complaint detail of this furniture company, of they represent themself, a hard working company. The thing I disappointed, Pissed off that They can not spell my first name right on the reciept, for the item I brought there, and I will not to buy there anymore. I told them, and I call them, to informed them that you mistaked put down the wrong name, on the reciept, and they told they change my address, but not my first name. read full review »

Buyer Beware on purchasing a home with this builder (Bill Lalagos, Casey Leonhardt and Rick Leonhardt) have lied with repairs, on water issues, have not owned up to contractual obligations. Not paying the contractors off so now I have liens pending with such contractors they have not paid. Failure to disclose water issues within the development of a high water table dangerously close to the footings/foundation, shoddy construction, not owning up to warranty repairs for the 1 year period and some are severe that can result in a fire hazard... read full review »

Purchased a Canadian Tire YARDWORKS 24 V cordless lawn mower May 04 2007. Worked well last summer. Stored over the winter as per instructions on page five of owners manual ie. Store fully charged for not more than 6 months with the average temperature below 10 c. This spring lawn mower would not take a full charge and would not hold a charge making it impossible to cut the lawn in one session. Took the top off the mower only to find that one of the two 12 volt cells is distorted in appearance, the other one is fine. I called Yardworks toll... read full review »

Approximately 4 weeks ago I purchased 2 lazy boy recliners from Conn's in the White Settlement area of Fort Worth, TX 76108. The chairs were delivered at the promised time. That was the end of "customer service". One of the chairs was broken (wood frame under the chair is split). I have made repeated calls to the store but have gotten nowhere. A furniture repair place (Kelley's) did come out about 2 weeks later and said that the chair could not be fixed. I later received parts from a furniture company??? with no... read full review »

Bought the Yardworks Cordless Electric Lawnmower at end of season last year, used it twice this year (could barely cut the grass and would not hold a charge, and now it won't do anything though the light indicator on the side of the mower says that it's fully charged. In other words it's a lemon. Tried to return the mower to Canadian Tire but of course they gave me the popular song and dance of shirking responsibilty for the product and basically telling me to contact the manufacturer directly. It's obvious this product i... read full review »

I thought Maytag stood for quality...NO MORE! Do not waste your money as I have. I bought 3 appliances in 2002...a Neptune washer dryer set for over $1800 and a dishwasher for over $500. The Neptune washer replaced a 30 year old washer that had earned it's right to die!! In 2007 the Neptune washer (Model MAH5500BWW) motor control ciruit board died and the door gasket was badly molded...we were never notified about the class action suit on the gasket however. So to save labor, we ordered parts for $283 and installed them... read full review »

We received The Helman Group Model CFF-930 Chocolate Fondue Fountain as a 2007 Christmas present. First tried to use it July 26, 2008. Motor turned too slowly to adequately lift the liquid, then quit entirely. Called the Helman Group July 29, 2008. Customer no-service rep admitted motor and/or gears were defective. He informed me the model was no longer made. Also informed me the warranty was 90 days from date of purchase, which although bogus, we understand. I suggested we would pay the difference for the newer, upgraded unit. In... read full review »

Last month, when we had a fault code come up on our dishwasher, my wife called the Clark Appliance company, from which the previous owner purchased our washer. Since there didn't seem to be anything functionally wrong with the washer, she asked if there was a way for us to clear the code, but we were told that a service call would need to be made to correct it. The service man showed up late, hit two buttons on the front panel of the washer and cleared the code immediately. For his 5 minutes of work we were charged their standard $119... read full review »

This is the complaint I filed with the BBB.. At the end of June, 2008, I contacted Mr. Richard Thompson of Rich Landscaping and Design by phone to arrange a time for him to come and investigate a problem I was having with my pond. He agreed to come out on July 1st. The evening of July 1st, he called and stated that he would not be able to make it. I had taken off work early to meet him and he called to cancel at the last minute. We agree for him to try again on July 3rd. Mr. Thompson got lost trying to find my place despite having given... read full review »

Unauthorised withdrawl of money out our bank account, 3 big Bills and we are pensionres and have no money left read full review »

I purchased furniture on line after being told that I could not get the furniture in the actual Ashley store. The furniture came damaged. I gave them time to repair the furniture and they told me that they could not repair the furniture. I had the pieces of furniture they picked up 2 pieces. They still have my money and I can not get my refund even though they keep telling me that I am going to get it. It has been seven months. Can anyone help me I spent alot of money on this set and I am a single parent. read full review »

I purchased a Simplicity Prestige 4x4 lawn tractor that has been nothing but trouble. The motor went bad at less than 10 hours of running time and the transmission was just replaced and the tractor has less than 50 hours on it. After the transmission was replaced I was assured the tractor would run like new. I ran the tractor up and down my lawn and the transmission started acting up again. I called the dealer and they sent out a mechanic to test the tractor and he said the tractor was under powered and would not work on my property. The... read full review »

I called the 800 number to have the account secure removed from my account because my account is in a debt consolidation program and I have cut up my card. The person who answered, argues with me and kept saying that I did not need to get rid of it. I told her I just wanted it taken off and she kept arguing with me until I just had to hang up because I could get no satisfation. I think it is a disgrace to hire people who will argue with a customer like this. read full review »

My husband and I bought a repo'ed mobile home and were assured that everything was connected properly. Only to find out two years later that it was not and the flooring around the air conditioning unit is now gone. One of the air vents underneath was not hooked up and most of the air and heat had been heating and cooling under the house instead of in the house. When we call the insurance company that Luv's set us up with, they said since it was an on going problem that it was not covered. That however was not the only... read full review »

In June of 2008, I took my 90 yr old Grandma to Warehouse Furniture Outlet to pick out a a new mattress and boxspring set for her new residence. Ricky was our salesperson. We asked to see the ones they had on display outside, since they were on sale. Instead he showed us the more expensive sets, like pillow top and memory foam. Grandma told him she didnt want any of that type, just a semi firm mattress. She tested all the one he showed us, again telling him she wasn't interested in them. Finally he showed us one she liked, and said for... read full review »

On April the 9th I purchased a Charleston style sofa for $1903 dollars. It was to be delivered by May 5 th. We started receiving letters shortly after stating that it was on backorder- no problem! We eventually stopped receiving letters and still had no sofa. I forgot to mention that we paid with a check (Big mistake)! The first week in June I called to find out why we had not received our sofa, after one hour on the phone, it was determined that the store had entered the wrong phone number into the system and our sofa was sitting in a... read full review »

I bought an IFB microwave oven that stopped functioning well within warranty. IFB did not respond till the end of warranty; every time we complained, only to have a number, and to realize later that their support desk closed the ticket without even attending the problem, with a comment that the problem was resolved!! I have never seen such a fake service support for any product from any company I have so far. It is currently lying as a junk and I am currently using another one from a different company without problem. I suggest everyone, who see this, not to buy any product from IFB, as they have nearly fake post-sales support. read full review »

I was presented with a bill for $80, 000 for services that I felt were not performed. The contractor, Peter C. Seidel, requested that I sign a promissory note to him and that he would send details of the expenses which we would then negotiate. He failed to send me any detail of the work he supposedly performed and took me to court, suing me for $80, 000 plus $10, 000 in attorney fees and costs. The work of this company was incomplete and not professional. read full review »

NEW WORLD Movers - SCAM!!! Do not use this company. I got a quote for $595. Extremely proximate move of apartments (not too much stuff). I even told them I had stairs and there was a walkway (which $300 was later tacked on for). The movers did OK, but as they were moving (they arrived 2 hours late), one of them rushed me through paperwork to sign without explaining it and I never recieved copies of the paperwork. I was already all packed up with my wn materials and thought I would be all set. i also had extra boxes, bubble wrap and packing... read full review »

SCUM SCUM SCUM ALERT: These con men could not be scummier! We know so many people who they've ripped off that we're amazed no one has taken a wrecking ball to their little rat's nest. Hope to see these vipers in jail some day! read full review »

I have a an air conditioner/ heater window unit for my appartment that the air mover motor failed two years ago. conns service piced up the unit and lept it for 7weeks to repair and when it was return "fixed" they installed it and advied that it would start to cool, 30 mins later electrical smoke apeared and the unit was burning inside. the unit was unplugged and service came out 3 days later and kept it for another 3 weeks. No smoke this time but it never cooled like it should. this June it wasn't cooling at all and service... read full review »

I ordered Time Warner service with cable for $39.95 and internet for $29.95 per month. After receiving the first bill, I found my monthly payment would be $96.74 because there are various extra charges that I would in no way be aware from their website when I placed the order. I was not told about those charges when I called to schedule the installation, either. Today I spent more than 50 minutes calling Time Warner. I was transferred back and forward from "custom service" to "retail" many times before I could speak to a... read full review »

They are the most unprofessional company I have ever dealt with. THE OWNER ESPECIALLY!!! When you have a question about an astronomical bill and you get a rude, obnoxious response to it, it sticks with you. Don't waste your time with this place. read full review »

Was told about the $75 minimum fee no matter what the problem with my fridge was. Was prepared to pay that, as my research indicated that is the average hourly rate paid for appliance repair nationwide apparently. However, technician spent 20 minutes, cleaning out a drain from the defrost system of the freezer in the fridge, replace no parts, and charged $198.00! I called customer service to complain, and spent 1 and 1/2 hours on the phone speaking to a Mary J in customer service whose job is apparently to wear complainers down. I kept asking... read full review »

In summer 2007, I entered into a contact with Olmstead Landscaping to complete a significant project around our pool (lawn, sprinkler system, lighting, fencing, bug spray system). The total cost for this work exceeded $30, 000. While we were very pleased with the overall design and quality of work, Olmstead has been very poor in responding to warranty claims on several occassions. This spring, we noticed that several plants and one large tree had died and notified Olmstead in April of the claim. After 3 months of waiting, these item... read full review »

This man told me he was a contractor, builder, and painter. He talked me into paying him in advance for carpentry work and painting . He did not do the work and he did not return my money. He cashed my checks but did not do the work. He still refuses to return the money. I even took him to court and won. He still will not pay. The work has still not been completed because I don't have enough money to pay someone else. read full review »

Don't support BRETT FOX's evading payment of taxes and child support by operating his company TREELAWN under the table. He has 5 children whom he refuses to support. A former felon the Tennessee Department of Corrections he is an established deadbeat dead, convict and all around loser! read full review »

2000 Sofa Factory - HORRIBLE CUSTOMER SERVICE The Furniture we ordered from 2000 Sofa Factory was soft and comfortable in the store. What was delivered to us on 5-14-08 was a chair, couch, loveseat that were hard and very uncomfortable w/recliner mechanisms that won't close right. After repeated calls to their customer service dept., their repair tech came to our home on 6-10-08 and sprayed silicon on the recliner mechanisms. "See if that helps" he said. The "repair" accomplished nothing. The recliners still won't... read full review »

I called 2 weeks in advance of the appt I set up to repair my treadmill and specifically requested the 1st appt of the day or as early as possible. I was told I would receive a call the night before to confirm the specific time of my appt (7/25/08). I never received a confirmation call and had to call by 9:45 a.m. to find out if and when a service person would be arriving. I was told that he was scheduled to arrive in the mid afternoon even though I made it clear that I was accepting an appt 2 wks from my initial call so I could be seen in the... read full review »

I received the worst customer service ever at Ikea in Fort Lauderdale. Several customers were trying to exchange unused items in a open original box, and the young lady on the return register stated to all of them, one by one, in a very rude manner, that they were used and no exchange would be done. When the customers started to ask for the manager, they were told that the manager is in a meeting, and will come. However, the manager never came, some 11/2 hours later. Then one customer asked again for a time to speak to the manager. My husband... read full review »

As a subcontractor we preformed work for this company and they do not pay without having to be sued. The company is Brite Lite signs in Houston, Texas. The woman owner is a liar and thief. After further questioning of ex-employees they have also confirmed other contractors that have been ripped off and lied too. It's too bad companies like this are allowed to continue to stay in business. This cost taxpayers money when you tie up the courts to collect money owed by these rip-off companies. My prayers are that what goes around comes around to this company and they are held accountable for their actions. read full review »

I purchased a Liner from this website back in May. When I received the liner I noticed it was a little thinner than the liner that was already in my pool, so I called the manufacturer's name that was on the box. They told me that it is not a 25 gauge virgin vinyl liner (which is what was indicated on the linerworld website)- in fact it was only 20 gauge and it was RECYCLED VINYL- none of the vinyl works above ground liners are virgin vinyl. This is not what was advertised on linerworld's website. LINERWORLD FALSELY ADVERTISES GAUGE... read full review »

I purchased an ottoman that has popped buttons for 3 times. The second time I called after 6 weeks to find the piece just laying there with not intention to fix it. I paid over $800 for this piece. It has broken again. I called the store several times and no one even answers the phone! I also complained the fabric has not lasted, it is deteriorating and has not kept its crisp finish. I would stay away from this company. I will purchase it from a company I trust...Virginia Wayside Furniture in Richmond, Va. read full review »

Their Anaheim branch is simply horrible. The sales manager, believe his name was Ryan, cannot be trusted. In their sales pitch, they claim their so much better on the service end of things than their competition. I don't think so. Their "own" Bay Alarm technicians are the most inexperienced in the industry and are only capable of doing very "bare bones" systems. Anything taking over 8 hours to install, they sub out for. I found that out the hard way. Than things were left out of my original talks with the salesman and... read full review »

Roger Kandola said he was a lic contractor and he would build us a home. He brought over the bank guy from CTX Lending. We got a loan for $257, 000.00. He took out of draws of $99, 000.00 before we even had permits or even an okay from the city. He took 8 months to get permits and bounced the check to the city then went back and paid. He got the house to the framing and wrap stage and left state with $218, 000.00. Told me he was going to pay us back never did. He didn't pay subs we took out out retirement to pay $30, 000.00 in liens and... read full review »

I purchased an in ground pool from Perciballi Pools and Spas. Problems started the spring after the pool was installed and have continued for the past 6 years. I have called, filed a report with the Better Business Bureau, sent multiple letters to Perciballi Pools and to Fox Pool Corp. Nothing has been repaired yet! Purchasing the pool from Perciballi was a big mistake. read full review »