We built a home on our land with Pennyworth. We weren't looking for a fancy custom home and their options were not as vast as other builders but I have to say that we got a well built home and their customer service has (so far) been good. I am having a problem with Scott Air (subcontractor) and when I contacted them about it, they stepped up to the plate and took control. It's not yet resolved completely but I am pleased to report that I have every confidence that they will handle it professionally and make good on their promise to... read full review »

I contracted for a kitchen remodeling job with Sears Home Improvement, 1024 Florida Central Parkway, Longwood FL 32750 and had cracked and defective cabinets installed. My wife discovered the cracks when she was cleaning them and the putty came out of the cracks of two cabinets. I called and complained to the salesman, but an obvious deception has been perpetrated here by concealing defects with putty. I am financing $13, 000, $230 a month payments, and find that defective merchandise was installed! This is Sears - and I feel let down... read full review »

I have a 4 year old GE Monogram 42" built in side by side fridge. It has had numerous issues with maintaining cool temp in the fridge and freezer and the unit is serviced 2x a year for this issue (along w/ moisture problems, ice maker issues, etc.). This started w/ in the first 6months of ownership. I have had the gasket, compressor, air fan, air flow damper, and other parts I do not recall along with the ice maker and water hoses replaced. Today I had the unit serviced again- needed a new air flow damper (how many of those do you need?... read full review »

SO I had an existing ADT system in my new storefront here in Chicago. I feel was mislead at the time I signed the contract and was told verbally that I would have two motion sensors installed. That is what the sales rep told me. She made everything sound really cheap. I guess I should have had my lawyer present to look over the contract. The tech came and HE had another set of instructions all together. He told me it would be more money to put the motion sensors in and all he was told to do was activate a pin pad linked to the front... read full review »

WE PURCHASED A TEKA DISHWASHER WITH OUR KITCHEN IN SEPTEMBER 2005 BY THE NOVEMBER IT HAD TO HAVE A REPLACEMENT CONTROL PANEL WE THEN HAD ARUN FOR A FEW MONTHS AND THEN THE PUMP HAD TO BE REPLACED, THEN WE HAD ANOTHER PUMP REPLACED IN TWO AND A HALF YEARS WE HAVE HAD 5 THINGS REPLACED WE ARE NOW OUT OF WARRANTY BUT TEKA SAID IF IT WAS THE PUMP THEY WOULD REPLACE IT BUT WE WOULD HAVE TO PAY THE CALL OUT CHARGE OF 69.00 WHICH WE WERE LEFT WITH NO OTHER CHOICE TO DO, THE ENGINEER CALLED ON FRIDAY HE LEFT ME WITH THE INSTRUCTIONS FOR MY HUSBAND TO... read full review »

Brian was contracted to strip and stain our outdoor deck. He told us it would take a week to complete. He also asked for half of the money up front for expenses, which $500 was given to him by check. Brian was contacted numerous times, and worked a total of 10 hours in 3 weeks. He then never returned any of our phone calls, or ever showed up to work again after that. We were lied to and felt cheated. Brian has left us with a half-finished mess and the summer is half over. We don't want anyone else to encounter the same situation by ever using Brian for home improvement work. read full review »

We ordered shutters on 6th March and were advised they would be fitted within 8 weeks. We are now in the fifth month, despite a complaint letter, at least 10 telephone calls we are still waiting for the shutters to be delivered to an installer, before we can even arrange an installation date. Phone calls are not responded to; they have a deposit of nearly £600; we feel so frustrated at such poor custmer service and are not being given any names of how we take the complaint higher or get our money back. read full review »

Difficult to get a representative to talk to, to get a claim processed. Getting run-around from this company. All I want is a tiny seam repaired that is coming apart on my couch and you'd think I was asking for a whole new one. read full review »

I can't really say what kind of work this company does because after getting the runaround for 2 weeks from them, Mr. Walter himself told me that his company wasn't going to pay $4.00/gallon for gas to come out and do my small repair job on my roof. Then Mr. Walter proceeded to tell me that he would come out the next day if I would pay him $600.00 to do my roof repairs that according to their advertisement should only cost $99.00. I guess Mr. Walter figured out a way to off-set his high gasoline bills. By ripping off the cusomers!!! read full review »

I have new carpet that was professionally cleaned by certified cleaner that cosed $400 each time. The technician said that my carpets are under warranty and the stains should have come out and to contact shaw. I did this with numerous run around as it had to be submitted by my installer. A carpet expert cam and tested the carpet but not in all the area's He tested one site where we had a stain from pop. I told him that we did not attempt to clean it so he could see what type of stain it was and how it could be removed as the other... read full review »

My pool has been done for less than one year. The wet deck was poor plastering from day one. They have partially drained my pool 2 x and fully drained it 2 X . They have been pointing fingers for the past year, looking for someone to blame. They now say for me to go after my pool cleaners because the problems are from poor chemicals. A couple problems with that. The last time my pool was drained, J & J Pools came to to my setup for Anthony Sylvan and finished on Friday and Monday morning first thing I call Anthony Sylvan to say... read full review »

I was promised a credit by company personnel, after I called and was told by them that their records showed I did not receive service during the month of March. However, the company wouldn't credit my account no matter how many ways I contacted them, including by certified mail. In June, I decided to terminate service by short paying the June billing by the credit promised, but then prepaid for June service. The company used the prepayment to offset the credit I deducted from the bill, and then did not come and perform the June service... read full review »

I purchased this yardworks tractor in June of 2004, with the 4 year extended warranty. At the time I was told that this was one of the best riding lawnmowers available at canadian tire. I paid $1799.00 plus GST for it.In September of 2004, the transmission blew on the tractor. It was under warranty, so it was replaced at the time the tractor had only 25 hours on it. I had to argue with the service team, they made me wait 3 weeks for an answer and a month to repair it. The following year, july of 2005 the second transmission blew on the... read full review »

John Dalrymple wrote up a proposal at the Delsea Drive location and sold us a trilogy pool and on June 24th, 2007, Denny Detamore & his lovely wife Leslie came to our home to steal our $5000.00 deposit knowing all the while that we would never see a pool from Castaway... while telling us stories of how their young children were in Bible camp for the summer. (They had stolen deposits before and after ours... yes, you were very busy that month, weren't you Denny?) Willie & Midge Kalai promised to return our deposit in August, but... read full review »

I bought a Samsung washing machine from EZone's Heebal Bangalore store. They promised delivery of product on 1st July 2008 But It didn't come without any information. When I reminded them in the evening they told it will be delivered next day. But again no response. After lot of reminders they send the machine on 5th July. But to my surprise machine had lot of scratches. It seem they had sent the display model to me. I am still fighting with them on this issue. I haven't got the replacement. read full review »

After sale service facilities of IFB Washing Machines in chennai tamil nadu state.Stat is totally unsatisfactory. My machine is not working for past 20 days... i have registered a complaint regarding this on 19th june. but none turned up... Invariably the technicians deputed by these private parties are untrained, unskilled and incompetent to identify and rectify the defects. This results in inflicting more damages to the Machine. I am a victim of such unskilled handling of my Machine by unskilled technicians. IFB does not seem to have any... read full review »

The Dealer is not willing to replace the broken WC and I was forced to spend around Rs.10, 000 to install a new WC., inspite of supplying non Parryware inferior product... It may be noted that the Dealer collected Rs 170/= for each bolt set and because of this inferior quality bolts, the WC warranty was completely lost. I need to know how an authorized Parryware dealer can supply such inferior non-Parryware product to fit a Parryware closet and there by voiding my warranties. Parryware customer care has been informed regarding this awaiting their feedback. read full review »

This company is associated, is a shell, or owns GeoDeck outright. I have a letter from the company that was covering their warranty on the decking awarding me proceeds from a claim I filed against them. Now they claim they do not have enough money to cover all the claims that were filed against them so the warranty company conveniently went out of business. Yet the parent company is still doing business and making millions and I as well as probably thousands of others are left with nothing but a piece of paper that says the company stood... read full review »

Davis Home Improvements is a company to stay away from. For three different years they promised California consumers the chance to win $10, 000 worth of home improvements. This was a scam to get telephone numbers for their telemarketers to pester people. I have proof of this as I was employed by Tim Davis for over 4 years at his Bakersfield, window, texcote, patio and sunroom company. As a result of my experience with him, my wife and I have been subject to his constant and ongoing harassment because of our knowledge of his suspect activities. Consumers can get more information at www.davishomeimprovementssucks.com read full review »

AC Appliance repair in the Plano Richardson area of Texas, did an air conditioner replacement. They left the condensation drain disconnected. By the time I realized what had happened we had 1000's of dollars worth of damage. They would not even send someone out to look at it. They claimed no responsibility without even looking. The office manager I spoke to was rude to me and obnoxious. I contacted a lawyer but was told that by the time I was able to get anything done I would have spent more that the damage that had occurred. Let me repeat they never even bothered to look at the damage. read full review »

A thoroughly disreputable company. Warranty is worthless. If your Rheem water heater has a 6 year warranty and fails after 3.5 years (as ours did), you may find them using all kinds of questionable tactics to escape responsibility. On three separate calls to three agents they insisted our heater was 7 years old. They had clearly been trained to say this, the patter was so automatic. When challenged with their own web-site’s data, which stated (correctly) that the heater was still under warranty, they did not know what to say and... read full review »

This is the most abusive person having anything to do with the health care field I have ever met. He claims to be a psychologist but he is most focused on his own ego. In dealing with a very ill person with a long history of well documented mental illness, he seemed intent on making the worst possible situation even worse. He told him, who has been in a mental health facility multiple times, been diagnosed by several psychiatrists independently to be severe and in need of long term care, that there was "nothing wrong with him" and... read full review »

GUARDSMAN FAILURE TO HONOR WARRANTY ON UNTREATED LEATHER FURNITURE FROM FINGER FURNITURE . I HAVE MADE SEVERAL ATTEMPTS TO GET SERVICE, HAVE EVEN GONE TO THE STORE ITSELF. MY NEXT STEP IS GOING TO BE SMALL CLAIMS. read full review »

I ordered online for my cabinate keys. A man came and took $40.00 and gave me receipt. Next day other man came on a van named BSAFE and brought keys and checked. But they didn't work. He said he will get the right ones. After two weeks I called the company on the same number (1-877-605-LOCK ) given on the receipt. He said we can't make the key so we keep your money as service charges. I lost my money and didn't get the service. read full review »

Entex pool pump for 5500 gal. pool in very insufficient. I spend more time cleaning the pool than enjoying it... this pump in junk... read full review »

I used this company because of their promise for fast carpet installation. They were a week later than promised to come and install, as well as 5 hours longer on the actual job than they had promised. This is essentially a tile and granite outlet, and carpeting is certainly not their specialty. They outsource the carpet installation and so when you call, they have no idea what's going on. They constantly say that someone is going to call you back but they rarely do. Their employees do not communicate with each other and the carpet... read full review »

I paid $20.00 for two sets of smart lids but the shipping and handling was $47.70 and because I didn't notify them that I was returning them they said that they could only give me a $20 credit, which they did. My point was that they probably didn't weight over 5 or 6 oz - they were plastic rings with a stretching plastic over them. If they would have been reasonable about the s & h charges I could have handled this, but I find this ridiculous. There is probably nothing you can do, but I have never disputed a charge in my life, but I don't like this one. Thanks, Christine Heldreth. read full review »

Cub Cadet Riding Tractor Deck Belt will not stay on pulleys. Has occurred [and continues to occur] many many times during the 2 years of ownership. Other Internet sites [http://www.compacttractorreview.com/review/Cub-Cadet/LT1045.aspx] have records of identical complaints from many consumers and MTD [Cub Cadet] has neither issued a recall on this tractor or issued a retrofit repair kit/procedure to resolve this major design flaw. The main drive pulley on the engine has no belt retainer/keeper brackets and the steep angle of the drive pulley in relation to the deck pulleys (in the mow position) appears to be a contributing factor in this issue. read full review »

I was in my backyard and was at the other end of a pumper hose being sprayed by insecticide. They were hired to spray the tree by my neighbors. I was not notified by my neighbors and the trunk of the tree is just on their side of the property. Half the tree over hangs my property. I was not notified, they did not check the property to see if anyone was there (there is a fence between properties so you cannot see), and had not right spray the libs overhanding my property. When I yelled stop I was being sprayed the guy stopped but ignored... read full review »

We paid the deposit for a shed from this company and placed the order. On many occasions, we told them that the purchase was dependent upon approval by the county and we wrote this onto the purchase contract. Thus, shed construction should not have begun until we confirmed the specifications. Without informing us, the company went ahead and built the shed. After numerous confrontational phone calls, some at around 7 a.m., they informed us that they had lost all of the relevant paperwork, the salesman had been fired, and that they were... read full review »

I am still waiting to have some of the items in my home fixed. These are the same items I have spoken to you about several times (incl. e-mail). A company dropped off base board pieces and said someone would be by in a few days. I'm not sure what they are for & are still laying in my yard where they were dropped off. My 1st contact about my home problems was over a month ago and some of them are still not fixed. I am becoming very upset & disappointed with LGI and the service I have received. I have not even been contacted about... read full review »

I bought a new LG front load washer and dryer and paid for delivery and setup. They came out and installed the two units, but told me that he couldn't get the old hot water hose to unscrew from the wall. He said that he could just leave it on and connect it to new washer. Well, he did and had me sign the invoice. I told him that I had a stroke 3 years ago and that I would have to take his word about the old hose working and that there were no leaks. One day I went into my master bedroom closet and stepped in a pool of... read full review »

This customer service department is INSANE! The store and sales staff were great. Then I had to deal with "customer service" in the corporate office within 1 week of delivery. They botched the pre-treatment and refused to take responsibility! I PAID for this service and their response to me was "If you clean the couch we will treat it" are you kidding if you did your job to begin with I wouldn't need to even have this conversation and then lets not forget the line that made me blow my lid from the director of customer service "You will listen to me first" This is the guy that runs the show? read full review »

I would not recommend H.H.Gregg for any appliance purchase. Their models all seem to be one and two years old. Many of them have major problems within the first two years. The extended warranties are not factory or manufacturer backed. They are held by some GE concern that has no consideration for the customers concerns and frustration at the lack of proper repair and maintenance. The service company that is used in the Cleveland area not factory or manufacturer trained. They are poorly trained on one model and lost on any other. Also the service men know little or nothing about any "lemon laws". read full review »

Below is part of the complaint I just mailed to PUC Texas. I'm switching to Reliant Energy, Call them, they have 10% off Summer with $75.00 credit, 14.22 & 15.8 locked in rate for 2 years. Takes 3 weeks to change so I will be eating P&J for 2 months. And no service fee. You have to call in for this. Dynowatt is a total rip off. I urge you to write the Public Utilities Commission or File a Complaint online. On 6-24-2008 I received an email from Lia Imondi, Dynowatt. Subject: Important information about your Electric Bill... read full review »

I recently bought (about 6 mos.ago) a Mr. Coffee 12 cup programmable coffee maker, I went to make my coffee this morning and no coffee! It stopped perking and the heating element went out on it. I just recently read that the mr. coffee plant laid off 390 workers and moved their plant to mexico. After buying mr. coffee products for over 10 years, I'm sad to say I will stop buying your products. I will request a refund, because this coffee pot was very expensive and at 35.00 was no bargain even at Walmart. read full review »

I have made many purchases at The Plant Shed in Mansfield Texas over the years. The first time that a shrub I purchased didn't make it, I carried the dead plant to the store for a refund or credit. I had lost the original receipt but made a copy of my AMEX statement showing two purchases within the last three months. I was told that "Our policy is that we must have the receipt number"...Sorry Charlie. To top it off, I did not mention that the St. Augustine grass sod I also purchased on that same day, is growing fine but also had many weeds which obviously were contained in the sod. read full review »

I bought a sears kenmore front loading washing machine with a 5 year extended warranty. From the beginning, it breaks down every six to eight months. When I call the service to get it repaired, sometimes they come and sometimes they do not. When I call to complain it they don't arrive, they tell me that the technician called the house and there was no answer! I explain that I was home waiting for them and that I need to have my washing machine fixed. They try to get in contact with the supervisor of the techs and put me on hold. Then they... read full review »

I had registered a complaint at whirlpool customer care on 14th June 2008 that, the Elite250 refrigerator which I own from 2004 is not cooling. The service engineer came on 17th June 2008 and checked that the compressor had stop functioning. The compressor had to be replaced. No one followed up with me till on 25th June 2008 I called the customer care (???) I got an answer that the coming Sat 28th June is scheduled for the replacement. On Sat know one called / showed up... hence again I called up customer care (as they call it)... After... read full review »