I ordered and paid for furniture from eClick in April 2008. Some arrived but 3 items didn't. The items that didn't arrive came to a total of £337.00. From April to October 2008, I chased up eClick for the furniture. In October 2008 I cancelled the order and asked for a refund. To date I have made more than 100 calls to eClick. Whilst they agree a refund is due, they frequently promise to get a cheque sent to me but the cheque never arrives. They have had £337 of my money for 1 year and I have spent a fortune on telephone... read full review »

We regrettably own Natuzzi living room furniture which we bought from Sofa Express. This turned out to be a double whammy. Sofa Express is now defunct in our area and the Natuzzi "leather" couch we bought through them is junk. I followed the cleaning and conditioning product instructions given with (and paid for the lifetime refill program) the leather furniture to protect my warranty. My sofas' seat cushions are so cracked I am ashamed for anyone to see it, let alone sit on it. I will never recommend Natuzzi to anyone... read full review »

I hired My Handyman for a door install. The technician said it would take 4-5 hours because I had a screen door that had to be dismantled. 6 1/2 hrs and he still didn't finish. I had no doorknob, no trim and no screen door! When I asked him about that he said it would be more time and he would have to continue to charge the $88/hr. I didn't notice the damage to my siding until 3 days later. Needless to say I won't using them again! I will write a new post if I am able to come to some kind of compensation for my siding. read full review »

Awful customer service! NO INCOMING HUMAN CALL accepted!! read full review »

I ordered a Leslie Dame media cabinet on 10/13/08. It has been on back order for over a year now. During that time they slipped the expected ship date atleast 8 times. It may be more because I only started keeping track after 4 months. They do manage to place a $180 hold on my credit card twice a month. I can accept that there is delivery problem with their supplier, but my latest go round with them is the last straw. I called a total of 3 times on 10/16/09 and was told the same thing each time - it would definitely ship that day, but no... read full review »

This company advertises "no hassle" returns and claims that there may be a restocking fee on some returns. When we wanted to return the lighting fixture, it took two weeks of daily phone calls to receive a return authorization. (There were vague excuses that didn't make sense.) Finally getting the return information and authorization, we learned that we would be charged a $30 restocking fee, and $10 for the original shipping. It cost us $20 to return the fixture. The original item was $121 which means we received... read full review »

We just spent our first night on our new bed. We chose to set it up ourselves and while the set up was simple, we did encounter a few problems. We have an expensive wooden 4 poster king size frame with a center board. Our bed came with a king size coverlet for the foundation which will not work with our bed frame. We need 2 twin XL coverlets. The foundation is in 2 pieces, why not the coverlet? We also did not receive all the foam which is placed on top of the air bladder. I called customer service this morning and waited 10 minutes before I... read full review »

They took money for the purchase of two sofas but never delivered furniture or refunded $3000.00 of my money. I complained to State of New York, Attorney General, FBI White Collar Crime, even paid an attorney to have lien filed (they ripped me off also, cost was $600.00 for nothing) and every "consumer" help I could find and NOTHING. read full review »

Elizabeth's Embellishments/elizabethsembellishments.com SUPPORTS THEFT FROM ARTISTS! This website sells products provided by well-known Dallas swindler and con man Kelly 'O'Steal' O'Neal and his scam company Legacy Trading Workroom (aka Design legacy, Legacy Trading Company, legacy Trading Components, Kelly O'neal's Interior Design, etc. etc.). Even after being provided with hundreds of complaints by vendors, artists and customers about these con artists, Elizabeth's Embellishments continues to peddle... read full review »

We have lodged a complaint for Tender LTW 60 model on Jun 14, 2009. After that the LTW card (without which you can't send spares) has been issued to us & the same has been conveyed to your Service Centre in Dehradun (Mr Sudhir). As per him the spares have been demanded & till date, he received the Motor part only & he is waiting for the PCB card to reach him. thenm only he can attend the call. We are unable to understand, the Life Time Warratnty (FABER) takes so long to get a unit repaired that too kitchen item. We do... read full review »

Bought the "Marielle" style kitchen faucet in 2006, it leaked at the single lever main trunk. Returned it to Home Depot, they gave me a second one. Plumber installed it, and I was happy, but... It leaked the same, and has still for 3 yrs. Asked HD for a fix, but they said email customer relations at Price Pfister. PP waited a month to reply, sent ball/washer to fix, but said I owed them $5 for postage! I don't think so. That's 3 plumber's bills I am out already. I will not buy from Price Pfister Pfaucets again. read full review »

My son had a Home fire on 7/1/09. Cause of fire was deemed electrical. Kemper Insurance has done little to settle this claim.(As of 10/17/09) A deposition was scheduled. It was a gruely horrible defiling experience. The attorney call the insured ( my son) a liar during the deposition. When asked if a previous insurance claim had been made the answer was no. My son had been in a MVA at age 18 and was a passenger. Because he was taken to a hospital with injured they called him a liar. Never did my son feel he needed an attorney. But he did to... read full review »

I received my furniture curbside deliver, no other option available. The pallet was stacked approximately 7' high & was full. Even the delivery driver remarked on the packing b/c he had a difficult time getting it out of the truck. I sent an email to A & Y just after the delivey b/c the delivery guy noticed the box that held my posts to my bed were severely scarred; he said it had obviously been dragged. I requested www.AandYFurniture.com A & Y furniture send new finials that top the bed posts. They reponded... read full review »

This business should be closed down. They have the worst customer service of any furniture store I've experienced. We ordered dining room furniture in June and it still hasn't arrived. The customer service (Cathy Grindstaff) called me 12 weeks after the order to tell me the fabric for the dining room chairs is no longer availabe...it took them 12 weeks to figure that out and I would have to re-select. Meanwhile, the table was delivered damaged and had to be returned. It's been 16 weeks, still no furniture and I have to wait... read full review »

I ordered some fixture parts from this "company" and what they sent was wrong. Not only did it not look anything like the item on-line it in fact was a completely different electrical good - unusable to me. I called and asked them to pay for the return shipping. They refused and told me quote "on-line photos are for illustration purposes only. Most of our customers don't use photos when ordering". False. This was an on-line order. Everyone uses photos! How else do you order?! Also, 2 sockets of a different type which were... read full review »

Ordered bedding for my daughters room, said it would take about 10 days for dispatch on the website, after 10 days still no order and still just said on order tracking "pending shipment" phoned them, emailed them and i have not heard a thing back from them. its been more than a month now and i've never heard anything from them, haven't received my goods and haven't got my money back. read full review »

In August 2008, i bought a sofa from eshopuk via ebay.co.uk. After 3 months, the sofa started fallen apart. I emailed eshop and they asked to send photo of the damage. After sending the photo, they promised to get back to me but they never did. I called them and was told they are waiting for the outcome. I had sent lots of emails but no replies.I tried calling them after some weeks their phone was'nt working. till date i, m still waiting for the 1 year manufacturer warranty they promised. read full review »

Paid a deposit for a kitchen to be refitted only to be told that they could not do the job for the price quoted and that they would return our cheque. This did not transpire and after many phone calls during which we were verbally abused we referred the matter to a solicitor. After 2 solicitors letters we have still not received any money and are now taking further action and dealing with trading standards. We have since researched the company and have found that dozens of people have been ripped off by this cowboy company. read full review »

Installed Bufftech fence with 2 gates. Each gate is 5' long. Well after weeks the gates are sagging and the top are know hitting. Raul Pola owner and installer has been giving us the run around for months and still won't fix the issue. He didn't install all the parts which is clearly in the manual, he doesn't seems to know what he is doing. VERY VERY POOR BUSINESS MAN AND SURELY NOT A MAN OF HIS WORD. AVOID THE PERSON AND HIS COMPANY WHEN LOOKING FOR A FENCE INSTALLER. WE ARE IN THE PROCESS OF SUING HIM. read full review »

I am disgusted with Safestyle UK. After quotes and survey by them, they advised that we should have "trickle vents" put in all the windows. After installation, all the windows are now noisier and colder than before. I then complained to them and they finally changed some of the vents but the net result is the same. They are cold and noisy and whistle badly on windy days. 14 months later they are now saying that they are not prepared to do any more and are walking away from the problem. The problem was compounded by their totally... read full review »

I had placed an order for the shoes under storage system, ordered 3, it took weeks for them to ship and arrive, I was away and when returned from my trip I called to complain. The material was cheap and actually tore with just loading flip flops into each compartment which are shown to be sturdy on TV and in online photos but this material is as thin as the blue paper shoes a surgeon puts over his feet. Its ridiculous. I've called back several times since March and guess what??? I just received a call today, Oct ober 22 from John#17... read full review »

I notified Gary Anthony the ownwer of Anthony's construction about a cracked and leaking skylight he put in and a leak in the new roof he installed. Mr. Anthony checked and the window was under warranty and manufactuer replaced for free. Mr. Anthony still has the window and I have been waiting for months for him to simply replace it. The cracked sjylight is leaking in my living room. Ieven told him I would pay him for his efforts. I have only gotten excuse after excuse and constantly put off until some undefined time in the future. Mr. Anthony has stopped returniung my messages. Settlement sought: read full review »

i bought a 2 seeter sofa from scs it arrived on the 14th july 09 with the wrong colour cushions ive been ringing them ever since 2 find out where my cushions are and they keep telling me that there coming at the end of the week i rang them again last week and they told me the company who makes them have nt got there fax so again they have been ordered and it will take 2 weeks this time i told them at the shop if there not here in 2 weeks iam goining 2 hire a van and dump it in the shop at the weekend when its busy and cause a scene i cant wait watch this space read full review »

I Subedar(Ex) Patit Paban Kumar purchased a Washing Machine Samsung 6.5Ltr Model 8501(Semi Auto) on 15 Oct 2009 from M/S Bhagat Electronics, Manimajra, Chandigarh(UT) vide their Bill No 2727 dt 15 Oct 2009. Butt inspite of repeated visits to them, telephonically requesting, through helpline (Tool free tele Nos)registered the complaint on 20 Oct 2009, after expiry of 08 days, neither no mechanic visited for installaion nor any response from SAMSUNG Company reps till to date. Really I fade up to see this type of negative attitude of M/S SAMSUNG... read full review »

foxyladydesigns.com = THEFT FROM ARTISTS! This website sells designs and merchandise stolen from artists here in the Dallas area. If you think retailers shouldn't sell designs swindled from hard-working artists and craftspeople by scam companies like Design legacy (aka Legacy Trading Company, Legacy Trading Components, Kelly O'Neal's Interior Design, etc. etc.), please let them know! Thank you for your help in shutting criminal operations like these blights on the retail community! read full review »

ABIGAIL DeG FOX = THEFT FROM ARTISTS! This retailer supports theft from artists! Even after being furnished with countless complaints, documents and a pending class action lawsuit, Abigail DeG Fox continues to sell and promote Kelly 'O'Steal' O'Neal's stolen designs! If you think retailers who sell designs, merchandise and samples swindled from hard-working artists and craftspeople, please let this dishonest, unethical and greedy 'businesswoman' know at her (disgraceful) website! Thank you for your support in shutting down this and other criminal 'businesses'! read full review »

On February 23, 2008, I hired the services of Irene and Gary Lorenzon of Gary Lorenzon Contractor Incorporated. After checking their records with the local BBB and the PA department of State, I moved forward in all confidence. What a mistake of judgment on my part it would turn out to be. I was asked for a $32, 000 deposit to get the work started. Although the amount sounded awfully high, the overall estimate was for over $100, 000. It did not seem to be out of place with what other contractors had required. However, when time came to get the... read full review »

Be warned I entered into a mutual agreement that I would be business with APX in May of 2009. I tried to end our relationship in August and received no bill, but later a bill arrived in September. I since have learned that APX falsely represented itself during the agreement. I consider this agreement a misrepresentation by APX from the start. I find that many others have experienced the same problem with APX. 1. At the date of my agreement with APX, there was no license to do business in Kansas. 2. A investigation found APX was not... read full review »

Ordered a solid oak dining table and matching chairs from their website "solidoakwarehouse.co.uk". Had problems with delivery, with the table which had cracks in it and with the chairs (not matching). I insisted on returning all the goods to them and demanded a full refund which they said was no problem. This was almost 3 weeks ago. We call daily to be told there is nobody that can deal with our claim, all the management and accountants are in the Far East and that there is no immediate return date. read full review »

I do not know where to even begin with the horrific business practices of Sharper Impressions Painting. They do not do the painting! Sharper subs the job out to a rag-tag crew, which does horrible work. I was promised a powerwash with trisodium phosphate and bleach; yet the powerwash was only water. (I had to show the guy how to start his powerwasher.) The prep workers did not fill in voids, nor did they scrape loose paint. I was also promised the downspouts would be removed for painting, again, not the case. Moreover, I am a month-out... read full review »

Dispicable service! Ordered boots in January, was not advised they were not instock! Still not recieved 18.02, I've emailed countless times and only managed to get one reply which said my goods had been dispatched - they hadn't. I've rung and rung, and left messages which they never reply to. I managed to get through yesterday - and was told they'd acll me back - they didn't. I rang 15 times this morning and finally got through, to an Andrew - he was very rude, would not offer a refund, could not tell me when the boot... read full review »

Our company has been purchasing products from the Atlanta store since 2003. It was not until 2007 that we had ever received discourteous or unprofessional treatment from anyone in the Jon Don organization. I spoke to someone in the corporate office about the matter where I received an apology and was told this would never happen again. But it did. I will explain. On September 21, 2009 about 10AM I contacted your Atlanta store and spoke with Andy regarding the purchase of two products; a low pressure sensor switch and a small size... read full review »

Be very weary of Dealing with this company. The owner Leo Belair is very inexperienced and does not employ sound construction practices. I have spoken with some other clients and he routinely tries to bill you double the amount of his original quotations for work that is done poorly. read full review »

I have also sat through a three-hour sales pitch, only to find that the window prices charged by this company are far too expensive. We purchased the SAME window from another company and the cost was FAR LESS than Power Windows & Siding wanted to charge us. Thankfully, we checked out the ComplaintsBoard website and found American Home Concepts, Inc. Another poster on this board mentioned that their windows were the same and yet far less expensive. Thanks for offering this service. It saved me thousands of dollars! read full review »

FOR STARTERS -- DO YOURSELF A FAVOR AND DONT EVEN THINK ABOUT USING THIS COMPANY -- FROM START TO FINISH THEY WILL GIVE YOU A SONG AND DANCE ABOUT EXCLUSIVE WARRANTIES REBATES AND DISCOUNTS - ((WHICH ARE COMPLETELY UNTRUE))! ALL WE WANTED WAS TO HAVE OUR DREAM POOL AND WE ARE SO SORRY WE EVER CONTACTED NATIONWIDE POOLS -- WE STARTED OFF BY CALLING 4 POOL COMPANIES FOR ESTIMATES - NATIONWIDE INITIALLY STOOD OUT STATING THAT THEY WERE A #1 BUILDER GREAT WARRANTIES AND PROMOS ETC. AND THEY EVEN OFFERED A PRICE GUARANTEE -- WE WERE ANXIOUS AND... read full review »

I recently purchased a very expensive headboard and bed from this furniture store and paid to have them install it. Within a few days time after the bed was installed, the very heavy headboard came crashing down onto the bed. Luckily no one was sleeping in the bed when this hapenned. I called Italian Interiors and left messages for the owner many times to no avail. The only way I was finally able to get the owner of this store on the phone to address this serious issue with the bed, was to mention that I was calling regarding purchasing more... read full review »

I ordered the Malika Rug to be delivered to my NYC apartment. The cost for delivery is VERY expensive and they give you a LARGE window of time. I had to hire someone to sit at my apartment to wait for the rug to be delivered so I wouldn't have to take time out of work. They delivered the rug and left. Well upon unpackaging the large rug it was realized they sent the WRONG one! This is a huge inconvenience! They need to get their act together. To spend 1k plus on a rug and be given the WRONG one is unacceptable. read full review »

We had the US window factory change all the windows in our house on 6-5-09, spent $4, 662. There is a lifetime warranty also. They installed the windows and left without checking if all the windows work properly. We tried locking the windows with negative results. The top part is loose and keeps coming down in ALL the windows in the whole house and the windows do not lock. My 3 yr old niece was standing with her hands on the window panel and it came down almost crushing her fingers, she was hurt. The windows are loose and often keep sliding... read full review »

live on Tiki Island near Galveston Texas...after Hurricane Ike we obviously had some repairs and one of them was to replace our wood deck. We hired S&S Enterprises, Chuck Stephens, to do the job. He got about 90% complete then left the state...money in hand. Not only that but, he damaged our cooldeck under the house and now we have to repair that as well at our own expense. Chuck has worked in Houma, LA 985-852-1036 and here in Galveston, TX 409-370-1060 and his latest address is in Maggie Valley, NC 828-400-8558. Also, his crew would work... read full review »