I recently went shopping at Marshall Fields. I had a lot of bags in my hands, which is what most people look like when they have been shopping. I decided to make one last stop to Marshall Fields. I began browsing around for tank tops and jeans. I grabbed 2 items and went to try them on. I wasn't really convinced, so I hung them back up and left them in the dressing room. I proceded to look around for other things and i found a pair of jeans that I went to try on. This time, I went into a different dressing room. (not remembering which one... read full review »

My husband put a diamond ring on a lay-away plan for me. Over several months he had paid $1300.00 on it. It was a $3000.00 ring. In the mean time the job he was working for at the time was not getting him much work and he was laid off for several months. I ask the owner, which is Ken Lauhoff, if he would reimburse us our money we had put down on the ring as it was still on lay-away and Lauhoff's still had it. His response was that he did not do business that way and he would have to sell the ring before he would return our... read full review »

I sent my Seiko watch to an online company called "Yellowstone Watch" repair in December of 2006. My watch was sent in for a simple capacitor (sp?) replacement, or so I was told. The repair should have only taken 2-3 days, per the company's advertisement. What follows is a odyssey of the worst proportions. After waiting for ten days, I called for three days to check on the watch, and only received voice mail each time, and left a message to call me back, as the watch was overdue. I then tried emailing. No replies after... read full review »

The business is AWI Readers Service, or Global Readers Service, or Elite Plus Promotions, they go under so many names that they don't know who they are. Don't buy anything from them because you they will tell you that you can't cancel the magazine contract. I contacted the BBB about them when I wanted to cancel my magazine subscriptions because of a hardship. The BBB got me a quick answer from Elite Plus Promotions, which was they cancelled my contract and all accounts were closed. Later, the next year Elite Plus Promotions wa... read full review »

My sister's wedding was October 22, 2008, she has yet to receive her wedding pictures form Kansas Memories. My sister moved out of the country 3 weeks after her wedding, she chose Kansas Memories because she could do all of her ordering on-line. It has been nothing but one excuse after another. It is now January 24th of 2007 and she has yet to receive her album or the parent albums. Ryan from Kansas Memories was happy to accept her money and final payment the day of her wedding, back in October of 2008, but has not produced any product. read full review »

I was looking for a laptop computer on line Jan 22 2008. using a service called pricegrabbers.com I saw an acer aspire 5100 acer mfr. Part# LX.ABHOJ.155 advertised for almost $100.00 less than any other retailer listing this laptop by a company named Page Computers. Their advertised price was $593.55 plus s&h. I purchased this laptop with a credit card immediately. About 48 hours later, I decided to visit Page Computers website to obtain the status of my order. Since the order was showing as ‘in process’ I called their... read full review »

We were not able to leave the hotel for 2+ days and nights because of lack of snow removal. Elevator broke and still no urgency. Hotel never called and never even offered to open up their breakfast coffee bar. But the worst of it was the walkways to and from our room and in front of our door were covered with ice fron Dec. 20th through Dec. 25th 2008. Being seniors, while we slipped many times, it was a miracle we didn't break something. read full review »

We have been receiving phones calls from them looking for a person who has never ever lived at our home or who has never had access to our telephone number and we are tired of this. We have also received phone calls from other companies looking for this same person and they have said they would also remove us from their list but never have. read full review »

I placed an order with company on 8-24-06 for yard outside lights. Company sent me items that were not ordered and charged my CC without my permission. I contacted company and was told they would not have black items until Oct-06.(all info is copied in emails). I asked why these items in copper were sent when I did not order them. No response. (for info, the “mail order rule of the FTC may have been violated in this instance and has been reported). They gave me a return number #rga7654-mh of which I sent back on 9-15-06 and was signed a... read full review »

Owner, Dominic S. Cramer, is extremely unprofessional. I emailed him about a product inquiry and he never got back to me. I resent the email a month later, and he responded in an extremely rude manner. He obviously missed the course of Customer Satisfaction. read full review »

My husband purchased the water wiggler from the above website on Nov 25, 2008. He bought it as a Christmas present for me. I opened it and wasn't impressed by the quality or durability and it looked like it had been previously open and used. We went out of town the next day so my husband called the company when we returned, 2nd week of January. He was told there was a 10 $ re-stocking fee for the item that only cost $24.99. I don't understand why there is a restocking fee since he called within the 30 days of my... read full review »

I ordered parts from Brakeworld.com. I canceled the order that day because my mechanic would not use customer supplied parts. This was on June 13th. They have not refunded my money after promising to send a refund check. I have called about 10 times. read full review »

I bought a two layer latex mattress from Foam Sweet Foam. I specifically asked that I be sent only new layers, since I was aware they had an exchange policy. I was assured by the owner, Scott, that they would send me new layers, freshly removed from the plastic wrapping. Three days after receiving the mattress I looked inside the zip cover and discovered that one layer had major damage: 1) a palm sized dark brown stain 2) a fist sized tear at the edge partially repaired by gluing it back on on two sides 3) 2 slices about 12... read full review »

I have been a customer of Ultimate Tan for years, and I am apalled at how they run their business! I made multiple attempts between 1-10~1-24 to go tanning, only to find locked doors, NO sign stating why their doors were locked during business hours, and a full voicemail box that had their regular message. I had to call the Queen Anne location after a week and a half to finally find out that the Broadway location was temporarily closed because the bed timers needed to be replaced and were being shipped in from Europe. Now after two week... read full review »

I am writing to complain about my recent experiences with CallingCard.com. I purchased $20 of minutes as a trial. I have been keeping track of my minutes and calls. Three times I have had to contact them to discuss why my minutes used do not match their minutes used. Each time I called I was passed back and forth from one number to another. Finally without questioning me or verfying facts, they reimbursed me for the minutes I said were not used after they sent me a call history of minutes used. Again there was a discrepancy and when I asked... read full review »

I ordered from them with the condition that it had to arrive before we left our current address. I advised them the following day that they could never fill the order and that we would not be here when the order arrived. I asked them to cancel the order. Their response was:"your order will ship today 1-23-07ALWAYS HERE TO HELP YOU" (it still has not been delivered to P.O.) I emailed them immediately and suggested they pull the order out of that days outgoing mail basket. I told them again that it would not... read full review »

Ordered coffee maker december 5th. charged TWICE december 6th. notified december 26th there was NO SUCH address. (established APO address). insisted THAT I call the post office to verify address and on a three way call varified address. promised to resend and to date have not recieved a refund or the item. CHARGED TWICE!! read full review »

I signed up for a diet-fitness program on the internet at 'thebestlife.com' web site. I selected the option to use the service - and gave my credit card # to be billed. The policy on the internet indicates I have a 10 day trial period and can cancel within 10 days to get a refund. The internet also tells me the ONLY way to CANCEL the service is by calling a toll free number (800) 324-2846. I've tried calling the number - which is only available between 10am to 4pm EST. When I call - I'm told 'because of the volume of... read full review »

On Jan. 19-07 I contacted aeroplan office to see if we received reward miles for a trip taken Nov 19-06 and to my surprise I found out my husband & I both lost all our airmiles as of Sept. 30-06. I do not feel that Air Canada has the right to do this. A letter dated Oct 6 stated Jan 1-07 changes will take place. I was very upset so I called again on Jan. 22-07 & was told the same thing except she advised me that we were only getting credit for 1 way travel for our trip taken in Nov. which the other girl did not notify me of . So she... read full review »

ErrorFix removed my printer after it fixed my registry errors. Another one is that my Windows hasn't updated and it said my Windows is up-to-date. WHY they cheat users. read full review »

I decided to use Pinnacle Pest Control not only for monthly services, but also to do my home inspection as I had just bought the house "As Is" First, I have to say that the company seemed very upright, and honestly very professional. I met with the owner Jim Lopez, who also seemed like a very professional man. He came out to inspect my home personally. At the time I thought he smelled of alcohol, but I tried to dismiss it. A couple weeks later a tech comes out for my pest service...I come home early an Lo and Behold! A pinnacle Pest... read full review »

When I first moved to Florida in 2002, I chose Great Florida Insurance to provide me with insurance coverage on my vehicle. I was put with a company, Permant General Assurance and it seemed like my premiums were being raised quite often and yes because I had an accident that just came off in November 2006 and I added a second vehicle I was paying around $350-month. For some reason, when I added the 2006 Ford F150 there was always a question about the VIN number. Then I thought it had been resolved because I never heard about it again. Until... read full review »

This outfit sent me a CD and withdrawed over $156.00 unauthorized from my debit account. I tried to contact them but they won't respond. My bank tells me I have to change my card. There is no real details I responded to a free offer and am being scamed. Wallace Hawk read full review »

John Roberts Motors (Chevrolet Dealer) in Gunnison, Colorado was asked to change my oil and replace spark plugs. They checked my air filter and pronounced it "good". Three days later I discovered at another repair facility that they had left the (dirty) air filter cover loose and hanging in the breeze. When John Roberts secretary called asking how was my service, I told her. The new owner called and told me that if I asked specifically, he would refund the portion of my bill related to checking the air filter. I declined to... read full review »

On Saturday, October 28th, 2006, I was at the Fantasy Fest Parade in Key West. After the parade was over, I was trying to get back to my car and EVERYBODY piled into the street at the same time. There was a crush of people, shoulder to shoulder. People were panicing. Being clostophobic, I tried to get out of this crush and climbed over a 3 foot wall that boardered Fogerty's Bar. As I did, a fellow (who did not identify hisself) told me not to climb over. Well I did and as I did he punched me in the face making my face bleed. The manager... read full review »

Taqueria Alonzo in downtown Albany, Oregon, is apparently run by a bunch of crooks. We love the food, which is fair-priced Tex-Mex style, and the service would be perfect except for one BIG flaw: They steal your money. If you pay with a debit or credit card, they do it by tacking on a little extra to the tip line or the total line. Their credit card machine is one that prints TWO copies (not carbon copies), where you fill out one for them, then you have to refill out another for your own records. We started noticing when... read full review »

Thoseshirts.com sells specialty tee shirts over the internet. They're located in Traverse City, Michigan. I'd placed an order with them 12-31-06 & have already gotten the merchandise BUT at the same time, I'd submitted an original idea to have printed on their shirts. On the form it says that IF the idea is accepted, the originator will receive $200 for their idea as well as 2 or 3 shirts with the message on the shirts. It's now been 12 days since I submitted my idea and I've heard nothing although I've messaged them twice. I only feel it's decent & professional to let me know something. read full review »

The poor packing of merchandise assures damage in transit. Poor customer service. read full review »

Ordered a set of dvd’s from this company. Total run around. They will not answer their phone. They do not respond to voice mails. They do not respond to e-mails. They also do not respond to faxes. I never rec’d my order that I place on 12-5-08. I was told twice (when I actually got a human on the phone) that it shipped on 12-15 and that they would have the shipping department e-mail me the tracking number. That never happened. I filed a claim with the BBB. I think this place is a total rip-off. I have recently read a LARGE amount... read full review »

Just wanted to alert you that the following service technician recommmended by the Keys Fitness Equipment service dispatcher: "POCONO Relaxation and Fitness (Ph: 570.8954224)" is a con operation. These guys are cheats and liers. They came to repair my Smooth Fitness treadmill on 6th Oct 2006, collected $185 from me for a part saying that they would come to replace it in 2 weeks. That was the last I heard from them. It is more than 3 months now. Phone calls are not returned. On threatning legal action they say that they have... read full review »

When they replaced gutters and downspouts they did not clean up when finished, leaving dirt and nails and sharp metal fragments on the ground and lawn. I did not complain, just decided never to reccomend them to others.Their invoice for the work included a note that "we also need 2 3x4 adapters". These have not been provided. When I called about an area where the gutters were overflowing and causing basement water problems I heard nothing for several weeks, then some men came - without bothering to call first. They looked at the... read full review »

Yesterday my husband rented one of those Rug Doctor Carpet cleaners. He waited patiently while the young checkout girl fidgeted with the rental instructions as a large line formed behind him. I browsed around until everything was done and then we left. Today, I drove straight from work to return the carpet cleaner so it would be on time. My husband was the one who operated it at home and put it in my car for me last night. I struggled to lift the thing out of my car, and I didn’t feel frustrated after an ACE employee walked... read full review »

This is a sad story for me and I am hoping that Complaints.com can help me save other innocent people from the heartache of meeting these two scammers. Long story short...I met them through a mutual friend. They came on strong and within a few weeks asked me to buy a territory in their company. They said that I would not have to work at all and that other people would do the work while I collected royalties from my territory. I have them a check for $25, 000 on December 3, 2008 and today found out that they company closed. The... read full review »

We purchased a 12x24x8 garage in a box in June of 2004. We purchased it for extra storage and to use at our sons graduation party. It was great. This October on a windy day the all weather cover tore and ahs ripped right off. The frame is still in the same place we anchored it. But the canvas covering is all torn. We thought that when we bought it that it would last more then two years. Now all our stuff that was covered is now getting rained and snowed on. We can't believe it only lasted 2 years. If it wasn't meant to be... read full review »

I am writing to complain about the horrible mess on the canal path at the rear of Tesco's branch at Tring Road in Aylesbury, Bucks. This canal runs alongside the rear of the Tesco's Store in Tring Road, Aylesbury, right next to their carpark and recycling enclosure. On Boxing Day a family walk turned into horror at this sight. The following day we notified the Tesco's store in person - the initial response was 'it is nothing to do with us - it is a council matter', eventually we spoke to the manager who would... read full review »

Bought merchandise and returned it in 2 days with receipt, brand new, still had tags (pants didn't fit correctly so I returned the jacket and the pants. Would only give a store credit - I don't want anything in the store, I am now out $350.00. read full review »

Joe Santarelli Construction signed a contract w- us in 2-005 to build our house in 9 months. It has now been 23 months, the house is still not finished & he has walked off the job. We paid him all the money he requested for labor & materials under contract and change orders & most of the subcontractors were not paid & part of the materials were not ordered or installed. In other words, he used our money for other things besides building our house. We are senior citizens w- health issues that Santarelli exacerbated; he also... read full review »

They sell fake gucci sneakers but they tell the customers that they fendi, gucci, and prada sneakers are real can you please check out this website please they are taking a lot of peoples money. read full review »

I was lead to believe that this person was in love with me and wanted to be with me. When applying for visa he said eh needed 1200 dollars for a plane ticket or he would not get his visa and could not get the money from his family as he was staying Moscow getting his visa- I sent the money to him and then needed 3000 dollars to prove his financial independence. I got suspicious and started checking and he had no reservations for the flights he said he would be on and there was no record of ever applying for a visa. I lost... read full review »