I have had insurance with Erie and changed from home policy to a business policy. I emailed O’Brien & Associates to please change me back to a home policy due to my business not taking off. I have not had any confermation except for a letter from Department of Motor Vehicles saying that I need to show proof of insurance. I then emailed O’Brien & Associates to please start up a new policy because I enjoyed having Erie as my provider. Its been three weeks now with no reply, I have tried three times with no reply. I... read full review »

Never have I ever dealt with a company where not only the representatives are rude and impatient, But so are the supervisors and management. I called about my account to find out why I was showing to be 42 days past due all of a sudden. I was told togo on line and look it up for myself and then to call them back. In the meantime, another rep called me with the same rude attitude and I told her that there should be notes on my acct where I had called not even 5 minutes before and she told me there were no notes and I said that there should be... read full review »

I explicitly asked Firestone to check the oil leakage from the engine. They gave me $21 written estimate for oil leakage check on Saturday and called later asking me to wait until Sunday. OK. They called me Sunday morning telling me that a dye oil leakage check would cost $70! I said WHAT? So, they gain your business giving you a misleading estimate and later want to charge you much more for the same job! What a scheme! DO NOT ACCEPT! I told them to stop all and went to pick the car up. The car was on the lifter with all 4 wheels off! Why... read full review »

I have ford focus 2007 I want to complain in the Ford Alexandria Egypt Branch because of the weakness of their professionalism as they do not know how to deal with a lot of defects And they have change some parts of the car to try to address one of the defects, but my car is still a defect read full review »

Lifted my 1994 Corvette to repair a tire. Position the jack in the wrong location and bent the undercarriage. Local store refuse to accept responsibility. Sears shop were the only shop to jack my vehicle after purchase. I was told by the manager at Sears that the damage was not visible and the car drove ok, what's the big deal? Contacted customer service with email on 2 different times, promise that someone would contact me in two business days, never happen. Finally I received an email stating no action was going to be taken. The manager ask for an estimate for the repair and no action followed. read full review »

We received pre-authorization for repairs in the amount of $343.20 on a 1999 Olds Aurora on Sept. 24, 2008. To date(01/05/2009) after numerous phone calls we still have no payment & have been told the check has not been written yet. No other explanation is given. We are simply told "we don't know". Someone needs to investigate this. read full review »

We brought our Kia Sedona in for service due to check engine light that remained on. We brought the car in 4 seperate times. They couldn't figure it out. The 5th time my husband was there for 4hrs. on New Year's Eve and was never offered a shuttle service that other customers were receiving. After overhearing another customer ask for loaner my husband also did so and was told that they do not give loaners . He spoke with the manager and his response was the only give loaners for certain problems with your car. Which one is it? After... read full review »

I didn't do enough research before sending them my money via Western Union. They collected my money and I never heard from them again. This company does not have bikes and they will never send you anything. I am usually good about detecting a scam but these guys are good, they tricked me out of $800. read full review »

I purchased furniture at Ashley Furniture and was given a voucher for $25 worth of gas per month, for a total of $500. I sent in the first two months receipts as instructed and have not received any thing back. They have my $5 through PayPal. read full review »

I visited Murphy Gas location @ Walmart in Monroe, La on Christmas Eve. I went to prepay, but did not get as much gas as I had paid for. So, I went back to counter & the guy gave me several ones & I requested to have @ least some fives & said, "what do you think you're to good for ones??" I said, " no & would you have said that to any other customer? He said yes, I don't discriminate. I advised him that I had a problem with that remark and i layed the monw=ey on the counter and he refused to pick it up... read full review »

THESE GUYS ARE CROOKS!!! Never and I mean NEVER do business with them! May 31, 2006 I called AAA because my car would not start in San Francisco. They dispatched an African American male driver to my location. He sold me a battery on the spot and I was on my way. December 2008 the battery stopped working. I called AAA again they came out and said that the battery in my car was an AC Delco battery and they only sell AAA batteries. I HAD BEEN SCAMMED!!! The b**tard sold me a used battery from elsewhere. I've been going back and forth with... read full review »

Be on the alert for worker fraud at this store. I brought my auto in for an oil change and wiper blade change. The technician, N. Jarman, tried to sell me another radiator flush after I just had one about a year prior. He was insistent that the radiator was dirty and would be a problem unless I had it flushed. I had another auto service center check the radiator coolant and was told that it was clean and would protect to 20 below zero. Total savings: $89 Customers should only rely on this place for oil changes. Do not trust the recommendations unless verified by another auto service center. read full review »

I ordered an engine from ASAP, they told me it would take them 5 days to deliver it. Two weeks later, it finally arrived, my mechanic mounted the engine only to find out that it was defective, it knocked a lot and smoked like crazy. I called ASAP, informed them about the situation, they said that it smoked because of the oil they put in the engine to preserve it, but it would eventually stop after a couple days. What about the interior knocking?? Tell your mechanic to adjust the lifters, sometimes they come loose during transport. ASAP would... read full review »

I was towed by this company and charged an illegal fee. During the discussions with the drivers, I was thrown to the ground and kicked in the ribs and head. I was subsequently taken to the nearby emergency room. I have civil and criminal actions pending. I would appreciate any support in the way of reports of similar experiences. read full review »

TNT Specialties Window tinting is a rip-off. The owner Cody Ammons claims to be an expert in tinting but the only thing he seems to be an expert in is giving his customers the run around. Took my single cab truck in to have it tinted. The guy, Ryan, who actually did the work did a fantastic job. I was very happy until Cody calls me to tell me that my drivers side window will not work. 3 hours and $98.00 later the window was fixed and I was on my way. I was so pleased with the work Ryan had done on my truck I called to make an... read full review »

I recently took my vehicle in for a 'tune up' because I felt my spark plugs needed changing. Manager called back with a laundry list of things 'wrong'. My car has less then 50k miles on it. One issue they informed me about, particularly bothered me, and that was that they said my 'transmission fluid was very dirty'. I felt this was almost impossible since I had it changed less then two years ago, and less then 15k miles ago. Additionally, they refused to warranty the 'tune up' unless I replaced a coil... read full review »

debit card were charge twice for one purchase of gas on january 3, 2009, and the amount of $15.00. read full review »

I dropped my vehicle (1998 Jeep Cherokee Classic) at Dave's Auto Service INC in Centerville on Saturday (9/7/08) and put my keys in the drop box. On Monday Dave called me letting me know that I would need a new radiator to proceed. I agreed and told him I would call back later in the day with a deposit. I came down to the shop in person to talk with Dave. After waiting in the lobby for an upwards of 45 minutes, Dave approached me and we went to look at the car. I decided that I would let him know the next morning whether or not to... read full review »

Wright Leasing and those involved with the 'company' are a scam. DO NOT trust them or their services with your credit or vehicle. I signed into a contract with them with the assurance that my vehicle would be paid for and insurance would be carried for the remainder of the loan. While I knew better than to do this, I thought that with a contract and an actual business I shouldn't have the worries I would with an individual. My vehicle was taken to another state, given to a person who was under the understanding that... read full review »

Wendy at US Fidelis told me that the warranty would cover electrical, engine, transmission etc. "even the radio", and she just plain lied to me. When my car wouldnt shift out of park I found out that my warranty covers none of the repairs, and in fact covers almost nothing. They keep you on hold forever, they act real concerned if you ever do get hold of someone, but they are lying too when they say they will call you back, investigate, and they dont answer any of your messages either. They wiil not let you talk to a supervisor either... read full review »

To whom it may concern I purchased a 2001 Ford Excursion on 12/28/07 from Frankie’s and at the time I complained of a problem with the way the front end sound. I was told by the service representative “that was the way a big truck sound”. December 08 after having new tires placed on the vehicle I found out that there was problems that I thought initially was apart of the certification process. I went to Frankie’s because I knew I would get a car that would be road ready but after the guy at sears, where I got the... read full review »

Recently, I put down $100.00 deposit for purchase of a 2006 Honda Civic. I had decided not to take the car and when I went back to retrieve my deposit, they offered me a further $1, 000. off the cost of the car. I returned home and told my husband, who said "buy the car" we need it for our daughter. I called back on Dec. 31, 2008 at 3:30 p.m. I was told that the originally salesman who had sold me the car was out and I had to wait till January 1st to call him when he came in at 11:00 a.m. I had asked what I had to do to get the car at... read full review »

I WAS a customer of this tire shop for 6+ years. I went in for my regularly scheduled tire rotation which they claim is included when you purchase the tires. They OF COURSE told me that we needed 4 brand new tires however, it wasn't a dire need and he would drive on these tires for another 2 months or so. Here's where the crappy customer service comes in: They refused to rotate the tires unless we purchased new ones. They also said these tires would have lasted longer had we rotated them more often. We rotated them every... read full review »

So i finally got moved to Abilene before Christmas, I ended up using uhaulsucks to do the move. I made a reservation online for the truck and picked up from some back alley franchise place less than 3 miles from the uhaulsucks service center in West Arlington (this should have been the first sign) the employee told me that if i returned the truck early and under the allotted amount of miles I would recieve a partial refund for doing so... So I think to myself I can do a move from 2nd story apartment drive 200 miles in 4 hours and move... read full review »

I took my car to Sterling Auto Body on 7/28/08/ and got a quote in the amount of $2, 086.23 for the damage of this accident and some additional damage that happened previously. I already had gotten a quote from my insurance company in the amount of $2, 236.94 for repairing just the damage of this accident. In summary Sterling’s quote was for doing more work for less money. We also got another quote from Auto Renew for the same items as Sterling and their quote was $2, 246.57 so I did not think I was being lured in with a low price just... read full review »

LEMON!!! Car not starting... Promises to Repair... Nothing Done but programming a key!!... Then more promises to give me a replacement... Nothing Done... still driving and having to pay for a car that all too often will not start for whatever reason... because Smart Move doesnt seem to know or care what the real problem is.. just told me that the key was not programmed correctly. BS!!!.. Because even after they programmed the key, the car still does not start at times, which I've told them. Then they tell me they will take it back and... read full review »

I called this company based on an online ad for a used 2005 Volvo S60, and spoke to Jeff. I asked for a lot of detail about the car, and Jeff asured me, in a heavy Chinese accent, that Pepmore goes through each car, fixes anything wrong, and that the car was "in perfect condition". I decided to purchase the car, and made an apointment at a specific time to pick it up. The problems began right from the start. When we arrived, nothing was ready, and we wasted more than two hours waiting around while Jeff answered phone calls, tried to... read full review »

I traded my 1994 model kubota in on a 2004 model kubota, so far I have had bad service from this machine.When I started using the newer machine, it was very weak after just a short time.So they turned up the pressure on the pump which runs all of the hyraulics for the unit. Well when that failed to help they told me it was a bad pump from the factory. Kubota fixed the pump and I went on my way . I have only 579 hrs. on it now and the pump is bad again, so Kubota will not replace the pump which really sucks a big one. So I also have heard that... read full review »

Today (12/30/2008) my husband and I went to Precision Auto in Germantown, Maryland to talk about a previous auto service. The owner of the shop did not appreciated our honesty about the fact my car was having the same issues with the washer fluid. The shop owner got upset with us and refused to work on my car, and demanded that we leave the shop. He escorted us out of the office and then he locked the door behind us. The hour was 2:00 pm. The shop owner has very poor manager skills, and poor people skills. Triple AAA should not sponsor Precision Auto for their unprofessional services treating their customers. Ofelia Ansari AAA Member read full review »

This company sucks! I called to purchase a camera package for $1409.00, they call to confirm the order, then tell me I can't use the camera without this or that, then add and add more and more to your order! I then said my order is getting to high in price, so the asshole sales/confirmation guy told me I should go for a cheaper camera, and offers a Sony camera. Then I said I need to do some reseach on that model, and he hung up on me! I looked into the Sony model he tried to sell me, and it was actually more money! I hope that the... read full review »

I purchased a 2007 Toyota Corolla in June of 2008. We had the car for one month and we heard a grinding noise when breaking. I took the car to a local Toyota dealership with only 11, 000 miles on the odometer.They said that I needed new brakes, cost of repair was $475.00. The mechanic stated that the car should not have needed brakes until at least 40, 000 miles. He was very suspicious about the car needing brakes way way too soon. He stated that the odometer could have been turned back. The car had a clean carfax report. Oh by the... read full review »

Kragen in Sacramento, located on Northgate Blvd., would not honor their word to return an autopart that we did not need. When it was discovered that the cheap battery they sold us, along with battery protectant that was not actually battery protectant, was not working in our car, we called the store to let them know. During this phone call, we spoke to someone who said they were the manager and that he would return our money with a full refund although their policy might say otherwise. When we requested who to ask for when we come in, he... read full review »

I bought my mini from Clearwater end Aug 2008. The car was fien until October when the eml light showed up in yello. I called BMW on Call - tehy said i should continue driving the car until it broke down. I waited till Monday and booked it in to Clearwater. Their hand written report showed that it was bad quality fuel. I then asked them if they had at least done the service on the car - they said that it was only due in April 09. I drove the car for a month. The light came on early DEC. It was towed to Northcliff Auto 29 Nov. On 6 Dec - after... read full review »

During the bad storm on December 20 to 22 we bought cable chains from the Napa store in Vancouver WA. After putting them on our new VW Rabbit all our warning lights came on. The chains had severed the electronics under our car. The dealership said the chains had been installed correctly but were a bad design. Now we have no ABS, no traction control, no speedometer and it well take 4 weeks and $450 to fix! If this cable chain should not have been sold for a VW Rabbit someone needs to be held accountable. read full review »

Limos where on time. The drivers where very nice. But the limos need some major maintanance and cleaning. The limos smell very badly and nothing seemed to work correctly. read full review »

I recieved a bill for $51.95 because they claimed I hadn't paid a charge of $1.95 six months earlier. I found the copy of the check I had mailed in and a month later I got another bill. They claim the fifty dollars is a penalty for not paying. They seem to have several collection agencies and they make it confusing. read full review »

Somehow when I was on a Payday loan site, this place got a hold of my checking account information and started taking money out of my checking account. When I called and asked them why they were doing this they tried to tell me that I signed up for auto rewards.. I proceeded to tell this person that my car had been broken down for months, why would I apply for this? Then he tried to tell me that I had spoken to someone on the phone, I assured him that I had NOT. Then he tries to tell me yet another lie, that I should've received a package... read full review »

I am very appalled at the customer service, Peak 5 FlatIron displayed today when I called to set up payment. I have been a responsible and steady cleint when it came to paying my car loan payments. Then I suddenly experienced financial hardships and they deferred my account to resolve my account in the rear. So when I spoke with the first customer service representative, she was very rude, cold and unprofessional. Then I askesd to speak with a manager and I spoke with Mike the supervisor, and he was much much worse. I was under the impression... read full review »

Called for a tire chain quote. Was given a quote almost DOUBLE what I could get from a truckstop, roadside facility etc. These roadside peddlers, truckstops etc. are NOT known for their competitive pricing. Enter Les Schwab... They make the other guys look like they are handing out deals. Do yourself and your wallet a favor, STAY AWAY FROM LES SCHWAB FOR TIRE CHAINS!!! I can't imagine what there "warranty" is like. read full review »