After making 48 lease payments on my 2005 Mazda 3, I wanted to purchase the car. Mazda Credit said that they could not accept the Purchase Option Price of $8, 344 but if I wanted to purchase I should go to the Mazda dealership that leased me the car. However, since I no longer lived in Indianapolis, I was told that I should go to the closest Mazda dealer in Las Vegas. I went to Courtesy Imports of Henderson, Nevada on March 28. Rather than charge the "Purchase Option at the End of Lease Term" price - they did some financal hokus-poku... read full review »

*BEWARE of Otis Ford, Inc. Quogue, Eastern Long Island, N.Y. (Hamptons). "Otis Ford Put Used Parts On My New Car". http://www.otisfordsucks.com Website recently updated. Edward T. Otis III, owner. Thank you. read full review »

I bought a Buick Park Ave new with Onstar new in 2003 and last year, I can no longer use it. and I have gotten no help in getting a replacement for it. That was the big selling point of why I purchased it for safety reasons. Question, WHY I can't have a replacement installed on my car. It only has 42, 000 mikes on it and I am not going to trade it .. What would you do should this happen to you????? [email protected], Mr. Hazzie Williams from Havelock NC. 252-447-3275 read full review »

I recently went to visit a client on Maderia Beach FL. I parked at the apartment complex which no spots were clearly marked as being designated parking. I went inside and two hours later when I came out my car was gone. I noticed drag marks and knew that my car was removed by a tow truck. I called the company on the tow away sign and they stated they had my car. I asked who called in my car and they would not tell me. My client paid to get my car out of impound. When I went to pick up my car the Tow Truck Operator was really nasty with me... read full review »

My husband took our truck in to be repaired because the brakes failed and it caused a minor accident. First they replaced the master cylinder then realized that was not the problem, so then they replaced the rear proportion valve. Now about 2 months later the breaks went out AGAIN! They say its the brand new master cylinder that went out this time. So they are trying to make us pay $75 just for them looking at it and and telling us that a 2 month old part is no good. read full review »

I own a 1999 Sebring convertible that had FOR SALE signs in the windows . The top had a broken hinge on both sides. I parked my car at the sales area of the dealership. A saleswoman greeted me. I mentioned my top and 2 hinges were broken and I wanted to know the cost of having the hinges repaired. The saleswoman told me to just leave the car here and go to the service area and they can look it up for you. I explained this to a lady when I entered the service department. I was told that the service people were out to lunch and would return at... read full review »

There USED to be a company called The Repo Center Inc located in Miami - they closed in the summer of 2008. Some 'scammers' now have a website called therepocenter.net - using this old company's name, Better Business Bureau rating and corporate entries at Sunbiz.com. Basically these scammers 'sell' you motorcycles or jetski's they really don't have. They sound very legit - and will ask you to Western Union three $900 payments to them as a deposit and which point they'll email you a bill of sale and... read full review »

I wanted to purchase a set of steel wheels for a 97 CR-v. The webpage made it appear that the wheels are new. In fact it says, 'In most cases our OEM replacement or aftermarket Honda CRV 15' x 6' Steel Wheel is cheaper than a used one and doesn't require any repair time.' No where I could find did it say the wheels were 'refurbished.' I called to check the day after I ordered them and they first said they couldn't find my order, but that the wheels were actually refurbished. Next they said that the order... read full review »

Purchased a Harley Davidson from this company in August 2008. It took till April 2008 to get the title, bill of sale and keys!!! Owners promise the world but deliver nothing. In the sale was a bike cover and battery tender. At the time of writing these also have not been supplied. Again, promises galore but no follow through. We are still chasing these - hopefully not another 8 months. If dealing with this company make sure that you have the goods and are happy with them BEFORE you pay out any hard earned money. Once this lot have been paid they could care less for the customer. read full review »

We live about 30 miles away from this dealership and saw an internet ad for a SUV we were interested in. My husband called the dealership and spoke with a man who said that not only did they have that vehicle in stock he would personally check to see if it was there. He came back on the phone and said that it was being detailed and was still available. When we arrived at the dealership another man -the 'head' of internet sales-told us that he had no idea who we spoke to and that the vehicle was not there. My husband and I got up and... read full review »

My car was involved in an accident, the insurance company claims it is totaled and at a value of half of what it actually is(truck with my correct milage is listed on kbb and nada and other sites as being 8500, loan value is 7800, and retail value is 7200; universal casualty company quoted me a price of 4000 and that is not including the 15% they get to keep" . I have talked to 5 other insurance agencies, and 6 dealerships and they have all said the same thing! When trying to get ahold of universal casualty company I get unreturned phonecalls, and now my truck is sitting in a lot...collecting storage fee's until this gets resolved! read full review »

I took my 1999 Acura to a dealer service center second time (mistake to take an old car to dealer but i just bought it so i wanted to go to dealer first few times) with a Problem in transmission - it made noise when i shifted the automatic transmission from park to reverse intermittently 4-6 days once. I still have the receipt written by them reading diagnoise transmission. the problem existed after delivery of vehicle even after paying 553.17$ - i fought with the service agent that the problem was not rectified, no use in arugment... read full review »

I bought a scooter from this company. It was a lemon from day one. Antifreeze leaked out from a faulty filler neck. The scooter overheated from a block in the thermostat. Rear wheel almost came off and damaged the bearings and wore the brake shoes out. The disc is also bent as a result from this. The whole front of the scooter wobbles around. (plastic part). The front wheel bearings squealed from day one. When I took the wheel off, the bearings had no grease on them. I wasted 2000 dollars for this piece of junk. I would just like to have a least half of what I payed for this piece of junk. It is sitting in my fathers garage now broken. read full review »

we pulled up and got gas, car would not start. pushed car into parking space. asked manager, can we leave the car there until tomorrow evening, that we are a used car dealer. an we will tow the car to our lot. the manager said yes. and the next morning the owner canme in and had our car towed. it was less than 24 hours. the onwer was very rude and rused to give us the 1800 number or a comlaint ohone number so we can file a complaint. the onwer ronnie said he was the highest level in texico and theirs no complaint dept to file complaints 225 636 8463. alan read full review »

Do not order from these people. The ripped us off $800 for a motor for my car. They were very nice and helpful when we first called, but now no one will return my phone calls. It's been six weeks since they were supposed to ship the motor. read full review »

Brandon has full coverage insurance and at the time he purchased insurance they said his medical would be covered in wreck, and now during fact. not He has full coverage insurance on his motorcycle which coverage damages and medical expenses...in this case they say that they will not cover his medical since it was a motorcycle..They didnt not tell his at the time, and we cannot find that clause in his insurance forms...They fill if they try to pursue they will drop their insurance. which is house, auto, etc... They will not pay any medical expenses. read full review »

Good day! Sana poh maging maayos ang inyong yamaha branch service center ksi kming mga customer nyo ay umaasa n maging ayos ang pakikiharap ng sino mang branch manager o crew ng inyong branch. At sana ay laging may mga stock n accessories ng motorcycle n inyong ibenebenta sa inyong customer, kahit na isang kairasong goma ito para sa preno. Mahalaga po ang proteksyonan ng inyong customer lalo na kung sa preno ng motor ang may deperensya Masakit man skin ang nangyari sa inyong branch sa Taytay Rizal, n dinala ko ang aking motor n nabili ko... read full review »

I purchased a 1994 Saturn SC2 from Napa Valley Automotive Consultants in July of 2007. Immediately upon getting the vehicle home, it became apparent there were issues mechanically and physically with the car. Molding on the drivers door broke loose and the car was hesitating and not running properly. Patrick Lewis, the owner of NVAC, assured me that his mechanic had thoroughly checked out the car and it was in excellent condition. I took the car to Saturn of Roseville and was told the car need a tune up and oil change, since the oil had not... read full review »

April 11, 2009 I bought a 128i Convertible at Sterling BMW. 4 days later the car died down as I was driving. I had it towed to Sterling after few close calls because I was right at the corner of a very busy intersection. I found out later that Better Business Bureau rated Sterling a bottom 'F'. Here is what the BBB said:We strongly question the company's reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law'... read full review »

On February 2, 2007, I entered into a 3 year lease agreement with BMW USA on a 2007 BMW 335i at Chapman BMW on Camelback. When I had received my first bill from BMW, I called the dealership to ask why my rate was higher than what was originally in the contract, and I was told that the sales tax had increased, thus raising the monthly lease amount. I believed this because the sales tax rate in our area had in fact increased, and I didn't think anything of it. Fast forward 2 years. On April 9. 2009 I had BWM Financial... read full review »

Consumer Cash Rewards is the rebate processing firm for Casey Mazda of Newport News, Virginia. I complied with all requirements and received a confirmation card acknowledging my compliance after waiting 39 months. The website for Consumer Cash Rewards has no specific on the ability to track a rebate claim and the confirmation card only states that "Your check will be mailed when all claims for your accounting period have been processed". Can I at least know when my accounting period ends from their website or from any other legitimate... read full review »

I'm writing because I feel I was dealt a bad card from Linden Auto Sales at 2417 Linden blvd in Brooklyn New York. Can you help! I purchased a vehicle from Linden Auto Sales on March 6th, 2009. The dealer knew that I was an out-of-state customer and that I would have to register the in Georgia, where I reside. I was told by Sam the dealer the car was clean and had no major problems. Four days after purchase, I saw the check engine light. I tried to get in contact with the dealer by phone with no success. I then went directly to the... read full review »

My payment due was 495.00 for a 2 year old Kia(lol) but I was so desperate for a car that I accepted those shady terms at an outrageous interest rate but the real deal breaker was when I was 92.00 behind on my payment and my car was disabled for 92.00 and they called me everyday for that 92.00 but I paid 400.00 which I thought would be sufficient but my account manager, Nikki Brown, called everyone that I knew and left me all kinds of threatening voicemails that I saved on my phone. I told her that I work midday and that I take break at 1:00... read full review »

For the past 2 months, I have stopped into the mobile station on Litchfield Rd (just north of I-10) and attempted to fill my car with gas. The pump continuously shuts off and I have to keep pulling the trigger on the handle. Frustrated, I have gone inside several times and voiced my complaint. The man I talked to informed me they were aware of the problem and that they were taking care of it. I asked why didn't they either put an out of order sign on it or turn it off. His reply was that they could not do that. I have seen other pumps on... read full review »

This company states it charges $78/per to check out a problem with your car and waives it if they do the repair. Didn't believe them. According to a manufacturers. rep my car problem would have cost about $15 for the part and $50 in labor, Merideth charges $135.00. There is no way to verify their hourly rate. To get to the charge they work very slow. No they rip you off. Never again, Ill take my business to the dealership were they can rip me off, however I can take my complaints to the manufacturer. read full review »

I have been to the Nissan dealerships here in CT over 9 times for various problems. It is my only vehicle, and is a lease. The transfer case has been changed 2-3 times BRAND NEW! It has been in the shop SIX times for the transfer case alone. One dealership 'accidently' cut my brake line and I almost crashed. That was another time in the shop, even though they were reluctant to fix the brakes. Recently they replaced my CV Joint, and I brought my 2006 Nissan Murano back in yesterday for a whining noise and more... read full review »

Buyer beware when looking for used cars at the Mazda, Biggers Auto Group. Back in May 2009 I was looking to purchase 2 used vehicles...the one looked pretty good, a few problems but nothing alarming. Went to purchase the one...and was still in the market for another, since I was there it just made sense to look at what they had for another economy car. They had one that over all looked clean. Was in the price range so I wanted to start it up check it out...the salesman Shawn Quindel gave me the key to start it, right away the engine light... read full review »

They advertised on that website saying a promotional comprehensive service that cost $169.90. I called and booked a date to send my car in, specifically requesting for the promotion and quoting the website. When I brought my car in, the receptionist didn't give me a quote and what will be done to car. I didn't ask, as I assumed it would be the service I requested for. He only asked for my details, and how I'm going to pay.When I went to collect my car, they told me that the cost was $205, and the things they did, which I saw... read full review »

I had five payments left on my car when I lost my job. My so-called Honda account rep Kemeesha kept telling me to clean out the car because it was going to get towed. She even told me that she was going to come get it herself! The funny thing was that when I called Honda (and avoided her), her coworkers told me that the car was not going to get towed. I was still making payments (albeit late and not enough), and it wasn't worth it for them to tow the car. With that information, every time Kemeesha called me, I laughed and told her to come get the car. The car is now paid off and mine. Kemeesha, go f--- yourself! read full review »

BECU tacked on 14, 000 in retro active insurance for a car that was garaged and I had insurance on. They claim I didn't and raised my balance and payments to 2000.00 a month. I was a mortgage broker that was barely able to pay the 1200 but had done so for 3 years. Once they raised it to first 1600 then to 2000/month I couldn't do anything and I was forced to give the car back that was in my mothers name. Now they are trying to sue her and she is so sad. I made those payments for over 3 years that equals the original amount I borrowed... read full review »

I purchased hyundi i10 kappa from starline hyundi satna in M. P . on 2/10/2008. as per the advertisement by the company in various newspapers Rs15, 000 /as exchange bonus ( sale of old car and purchase of hyundi i10 kappa) was offered. i was told thatxchange bonus will be send to me by company in 2 months time, but i feel disgusted and disappoited to that even after 8 months I did not got my bonus, despite repeated reminders by phone and e mail . this is a clear cut Cheating, betryng the customers, I would lik to inform the that do not... read full review »

This company have succeeded in losing us 6 years NCB! This has come about because when we transferred our insurance to them originally, we provided proof of 9 years PROTECTED NCB and requested that they provide insurance on a Protected NCB basis. They did not do this, but we have only just found this out due to an accident. Their failure to do this has lost us 6 years, YES 6 YEARS, NCB which we are unable to get reinstated because Insurance company were never given the correct information originally..not our fault...due entirely to the incompetence and negligence of the staff of DNA. BEWARE - DO NOT USE THIS COMPANY!! read full review »

Thrifty Cars, not the rental company, in Clearwater must be put in the spotlight for terrible service to its customers. I was asked to leave my vehicle( my only vehicle ) for maintenance under dealer warranty. I was told that the mechanic will see my vehicle that day and fix the starter problem and transmission leak. I called at 4 pm and the car had not been looked at. I called at 6 pm and I was told that they were too busy and the car will have to be looked at the next day. I explained my situation and more or less was told the same... read full review »

I ordered a repair on my ECU car computer. They immediately charged my credit card. I sent in my broken ECU as instructed and then no contact. They don't respond to email and you can't get through to a person. All calls go to voicemail and nobody ever calls back. Now I'm out $259.00 and don't even have my original ECU. By the way, the website will not work correctly and charge your credit card then give an error. You won't even know your card was charged until you get the confirmation email. In addition, my credit card became compromised about a week later. read full review »

CAUTION - DO NOT CONSIDER BUYING FROM TEAM NISSAN IN VINELAND, NJ. WHILE THEY SAY THEIR REPUTATION AND RELATIONSHIPS WITH CUSTOMERS ARE WHAT"S MOST IMPORTANT TO THEM, THEIR TACTICS AND ACTIONS SAY OTHERWISE...DO NOT BE FOOLED... Went to Team Nissan in Vineland, NJ to buy Nissan Rogue. Left after getting what they said was the best deal. Next week when they called to follow up, I told them of a better price I had gotten without stepping foot in other dealership. They bad-mouthed Woodbury Nissan, saying they would start adding things at the... read full review »

hi i will send details complain throu your e mail or fax total pages #5 jasim a. wahid read full review »

They are the biggest crooks I have ever seen. They predatory lend on in house car loans, put bogus information in your closing paper that isn't legal my any means. They also will reposse your car if you are a day late even if you make pay arrangements to pay it the next day. Even if you pay half or mostly all of it on the due date, they will still repo your car, stating "that it is because of the $10.00 late fee"...what a bunch of crap...They cannot do this and don't let them get away with it. FIGHT BACK!!! read full review »

DO NOT PLACE AN ADD WITH THIS COMPANY. They make it seem so easy to sell your car quickly, and risk free with a 100% satisfaction guarantee and 90 day refund. What they dont tell you is all the rediculous steps required to actually get that refund. Even though they place the add on their website you can tell they put no effort into actually selling your car for you, their buisness is getting your money. I dont think you can call it an actuall scam because they place the add for you, its just no one looks at their website so its never going to... read full review »

Unless you feel like being treated like crap don't come here. I had a early Am service appointment. Like another post it got in the shop by 3pm. I had 3 issues that needed correction (all under warranty mind you) Only one was completed, two days later. They told us autorization for the other item had not come through. After being fed up with thier "top customer service" I decided to cut my losses and leave. I called the manufacurer of my Rv and hmm... all of my repairs were authorized on the same day. The service advisor asked if... read full review »