"Consumer Reviews on Companies, Products and Services"

CATEGORY: Automotive

Hartnack Motor Replacement, LLC, American Engine Installation, Engine Solutions
Amy Hepner May 19, 2009
Long Long Long story short: I needed an engine in my Jeep. We found AEI via the internet. They towed the jeep from my driveway with an estimate to rebuild of $1, 876.00, taking my personal check of $800.00 as a deposit. The time frame for completion was 10-14 business days. We were given the runaround for weeks and finally got the ok to pick up the vehicle 6 weeks later. Of course the final bill was way over estimate ($2849.23)They refused to take a personal check for final payment. The vehicle ran horribly, and the faceplate to my radio wa... read full review »
Filled under: Automotive Location: United States
US Engines - Kent WA
Russ May 18, 2009
I bought a rebuilt engine from US Engines and paid to have them install it. Total cost about $7000. It took longer than expected. When I put it in the water, the engine sounded normal at idle. When I increased the throttle to 1500 RPMs, it started making a funny sound and it had no power. I called them and spoke with Joe, I let him hear the engine and he asked if I could call back and let one of his other guys hear it. I called back in 30 minutes and spoke with John who said he was the manager. I had to take the boat out again to let him hear... read full review »
Filled under: Automotive Location: United States
Canoga Auto Body
Sam May 18, 2009
This company has the rudess staff. I went here hoping to get an estimate on my new mercedes that had been rear ended. I wanted to get an idea of what repairs I needed before the insured's insurance company gave me an estimated statement. I was greeted by a know it all girl that went on to tell me that "It Is a waste of my time to give you and estimate." as the insured company will send an adjuster. That was fine by me but I needed a reference point to be sure my car will be repaired properly. She went on to tell me... read full review »
Filled under: Automotive Location: United States
Michael Steed
mock trial May 18, 2009
We recently returned a leased vehichle and was surprised to learn we were going to be charged over 1, 000.00 dollars for a thumb impression on the bumper which was not readily visible. This was in addition to over 400.00 for cleaning. We were not given any credit for the car being 300 miles under allotment and with gas in the tank. We believe this is outrageous to have us pay to replace the full bumper for some thumb impression. I am pretty sure that they just pushed on the underside. Also, they had a return auto check off document that contained many items, so beware and get photos or go elsewhere. read full review »
Filled under: Automotive Location: United States
Heritage Administration Services, Inc
Tom May 18, 2009
We purchased a 7 year Platinum RV Service Contract from Hertage Administration Services, Inc., from the local RV dealer when the trailer was purchased new. In March of 2009 we required some work to be done on the trailer that was part of a recall on the refrigerator. We had many phone calls to get the the proper authorizations, approved company to perform the services, and the work was completed. Two months later the company who performed the work called me and asked for my assistance in getting paid. Now the fiasco starts. The... read full review »
Filled under: Automotive Location: United States
Woodard Auto Recovery
Fernando May 18, 2009
I paid $175 (cash only) to Billy Woodard, who informed me he had a 100% towing recovery rate. After 2 weeks, he informed me he had could not recover the vehicle and wouldn't refund my money. read full review »
Filled under: Automotive Location: United States
Volkeswagen Jetta Road Hazard Tire Coverage
Marissa Grayem May 18, 2009
I purchased Road Hazard Insurance on my leased Volkswagen Jetta. I hit a pot hole and the rim was bent causing the tire to lose air and have a flat. I pulled over because of the flat. I am being told by Lokey Volkswagen that an inspector from the insurance company denied the claim because the rim caused the air to come out of the tire and the tire was ruined on the inside from driving on it. I drove approx. 5 feet to get off the road because this happened on the entrance of Bayside bridge at rush hour. I had a State Trooper right there who... read full review »
Filled under: Automotive Location: United States
Smith-Cairns
scammed carowner May 17, 2009
This firm is a complete scam. I had a Subaru which only had its side doors and one front wheel damaged in a very slow collision accident. I had to use an authorized dealer to repair to keep the warranty, so they got the job. Instead of repairing it, they kept making up new excuses that there is something further wrong with the car. Whenever I call them, they would say the car is ready, only to have me show up and then tell me further repair is needed. In the end, they ran up such a huge bill that the car has to be totaled. Then when I tried to... read full review »
Filled under: Automotive Location: United States
Aamco Transmission of Renton
Our vehicle, a 1994 BMW 740iL has been in the Renton, WA AAMCO Repair shop since Wednesday, April 29th. We brought it in due to the Trans Program light coming on and it going into Limp mode. It drove into the shop just fine, no light, no limp mode, just needing to know why it did this. When we spoke with the service manager, Rick at Renton AAMCO, he said this is common and we see it all the time. We asked if they have experience working on BMW’s and he indicated that they had. That afternoon, because of the diagnostic code... read full review »
Filled under: Automotive Location: United States
LaMar Hyundai
CONFIDENTIAL May 16, 2009
1.) I found the following ad on CareerBuilders and pasted it here for review. I responded to the ad and submitted my resume: Job Snapshot Location: Cerritos, CA 90703 ( Map it ) Employee Type: Full-Time EmployeeIndustry: Automotive - Motor Vehicles - Parts Sales - MarketingManages Others: NoJob Type: Sales AutomotiveExperience: Not SpecifiedRelocation Covered: NoPosted: 4/30/2009Contact Information Ref ID: 32396243 Description AUTO SALES NO EXPERIENCE? NO PROBLEM! WE WILL TRAIN YOU THE RIGHT WAY! $5000... read full review »
Filled under: Automotive Location: United States
Bob Morris Auto Sales
Ron Griffin May 16, 2009
I paid Bob Morris Auto Sales $ 1300 for an extended warranty and they never sent the money into the warranty company. Now that my transmission died, I have no warranty and they will not reimburse me for the money they stole from me. read full review »
Filled under: Automotive Location: United States
Chevy 2008 impala
upset in minnesota May 16, 2009
On star turn by turn cant find you when you are in a metropolitain area. 5 disconects later they told me I was too close to the destination. HA HA Garmin and Lowrance can get me there! It was not a side street I was looking for but a major interstate What I needed was directions to get to west entrance. read full review »
Filled under: Automotive Location: United States
VIP Auto
Jim May 16, 2009
I recently went to VIP Auto with a quote from one of their competitors since VIP has a "Meet it or Beat it" price guarantee. VIP's guarantee is actually that they will beat any estimate by 5%. The only problem is GETTING them to honor this guarantee. They will find ANY excuse (legitimate or not) not to honor it. Initially it took OVER 20 mins to get someone to wait on me (4 people behind the counter) with no customers at the counter. Finally I am waited on and this is where the story gets good. I question the person on their... read full review »
Filled under: Automotive Location: United States
BrakeO Automotive Centers
DRoseberry May 16, 2009
Sorry, not a complaint but a compliment. I've been going to brakeo for over ten years. All my family go to brakeo also in lawrenceville and atlanta. We have always had a good experience, and we all talk trust me. BrakeO and it's staff has always been friendly and helpful. I feel the price for repairs are as good as anyone else so I don't feel I've ever been taken or cheeted. Besides, if I did pay more than I should, they sure make me feel good in paying it! Thanks Keith and Kevin. We will stay loyal customers as long as you two run the company. Diana Roseberry & Family read full review »
Filled under: Automotive Location: United States
Fleetway Leasing
Edwelle May 16, 2009
I leased a vehicle (2000 Mercedes SLK 230) from Fleetway Leasing in 12/2007. A few months later, I began experiencing severe back and leg pain and was diagnosed with sciatic nerve damage due to a herniated disc. I was no longer able to comfortably drive the vehicle. I contacted Fleetway, explained the situation and asked if I could swap the vehicle for another car that was driveable with my condition, ideally an SUV. Of course, Fleetway did not care. They said the vehicle was worth only $5, 300 and I would have to pay them $6, 000 to get out... read full review »
Filled under: Automotive Location: United States
MW Marine
Steve May 15, 2009
Don't get cheated by a dealer who doesn't care!!! Sold my old boat (Ranger) through MW Marine of Hales Corners, WI and bought a brand new Ranger 519 from them. They have done what limited work the boat has needed in the past. Last fall, I wrecked my lower unit. While it was covered under insurance, insurance would only pay for an aftermarket gearcase. On the dealerships' recommendation, I spent about $800 out of pocket and put a re-man OE mercury lower unit on the boat. I also had them replace a water pressure gauge that... read full review »
Filled under: Automotive Location: United States
Dealer Warranty Services
TheLadyNatchez May 15, 2009
They sold me a warranty for $1, 445.00 ... at $349 down and 12 pmts of $91.33. The salesman (Zack) told me that the warranty covers pretty much everything and proceeded to name off a few things. I asked what the warranty didn't cover and he told me the only thing it didn't cover was normal maintenance of the vehicle. To me that means the AC is covered. But when my AC broke... They refused to honor their warranty stating that it didn't cover the AC. What gets me is their own recorded sales pitch that you hear pre-recorded mentions the high cost of AC repair and how you should be prepared.. etc... They are RIP OFF artists !!! read full review »
Filled under: Automotive Location: United States
Luxury Autos Of Queens
Jason Polan May 15, 2009
I purchased a used car from Luxury Autos Of Queens as well as an extended warranty. I brought my car in to have a specific problem with the cooling system addressed while still under warranty. They claimed to have fixed the problem but I had brought it back over 6 times for the same problem. Bottom line is the car was not fixed correctly while under warranty and I paid several thousand dollars to them to fix or replace parts that they thought the problem could have been. I finally brought it to an independent shop which diagnosed... read full review »
Filled under: Automotive Location: United States
Access WARRENTY
nanaripedoff May 15, 2009
AFTER TELLING THEM THEY WERE TRYING TO SCAM ME THEY HUNG UP THE PHONE ON ME AND I TOLD THEM I WAS NOT INTERESTED AT THE TIME AFTER DOUBLE CHECKING I REALIZED THEY WERE SCAM ARTIST. THEY SAID THANX FOR WASTING MY TIME AND HUNG UP THEY ARE SCAM ARTIST AND YET THEY CALLED ME AGAIN FOR THE 20TH TIME IN ONE DAY. NOW I MIGHT HAVE TO CHANGE MY PHONE NUMBER AND MY PHONE COMPANY WILL RIP ME OFF WITH EFT OR WHATEVER. THEY REFUSED TO SEND ME ANYTHING BY EMAIL. I WILL NOT SIGN OR GIVE THEM MY CREDIT CARD INFORMATION OR GIVE ANYONE MONEY BEFORE I SEE WHAT I AM GETTING INTO. YET THEY CALL ME. AND WILL NOT STOP... read full review »
Filled under: Automotive Location: United States
Optima Battery
ADC May 15, 2009
Today is May 14, 2009 Purchased a 6Volt Optima Battery in March of 2007 for around 120 dollors. After 2 years the battery will not hold a charge. I contacted the battery supplier, Cell Energy Inc for warranty. They said the warranty was expired that I had purchased a used battery. I just about lost it as I purchased a NEW battery. I am not sure how Cell Energy pulled that off however I was denied warranty. I went to Optima in Colorado and all I received was a sorry note on my email. I can not believe that you can pay 120 dollars, in 2007... read full review »
Filled under: Automotive Location: United States
Geico Claims
tigger96 May 14, 2009
A couple of weeks ago I was in an accident with one of Geico's insured. Their insured tried to pass while I was turning left into my driveway. Liability Adjustor handling the claim was rude from the start. Liability Adjustor called and said I was totally responsible. Hate to tell her but with all of the research I have done It is her that is wrong. I will never recommend anyone to geico. read full review »
Filled under: Automotive Location: United States
SK autoparts
Scott May 14, 2009
Our experience with this company is also very similar to the other complaints. They claimed to have the part, they showed me a carfax for the engine that I was buying, we paid via paypal we got no confirmation or shipping information, nothing. When we tried to call they knew my phone number from the caller ID, if we got to a real person, we received the run around. The person was out at lunch for 3 hours. Or they would be in the office at 10am. They never answered my emails. All I got from them was letter a month and half later saying that... read full review »
Filled under: Automotive Location: United States
Minit lube
Harvey May 14, 2009
The MinitLube at Calgary Crowfoot and Calgary 16th Ave continually attempt to upsell to items that are not required. They then proceed to not properly do the oil change. On one occasion I had insufficient oil installed although the tires were liberally lubricated, and just yesterday I had way too much oil installed. The continual upselling is ridiculaous. I have had them try to sell me a new air filter that has only been installed for 6 months in the winter and only city use. I have had them try to upsell a change in power steering fluid but... read full review »
Filled under: Automotive Location: Canada
Firestone Store
christine burns May 13, 2009
i had a bad experience to happen to me at this store that was degrading and humiliating.I talked to people in management and was told to go to store in next closest town.I went to store to have inspection done and signal light repaired.I am handicap and black and my husband is white.My husband went in ans asked if they could do inspection withn me inside the car and we were told they could not.We told them we would have to come back because i didnt bring my wheelchair.Employee seem annoyed by this.I came back a week later with wheelchair and... read full review »
Filled under: Automotive Location: United States
AutoMax Sales Training and Consultants
CONFIDENTIAL May 13, 2009
1.) I found the following ad on CareerBuilders and pasted it here for review. I responded to the ad and submitted my resume: Job Snapshot Location: Cerritos, CA 90703 ( Map it ) Employee Type: Full-Time EmployeeIndustry: Automotive - Motor Vehicles - Parts Sales - MarketingManages Others: NoJob Type: Sales AutomotiveExperience: Not SpecifiedRelocation Covered: NoPosted: 4/30/2009Contact Information Ref ID: 32396243 Description AUTO SALES NO EXPERIENCE? NO PROBLEM! WE WILL TRAIN YOU THE RIGHT WAY! $5000... read full review »
Filled under: Automotive Location: United States
Todd Stebbins
sueloo53 May 13, 2009
keeps calling me everyday but i kep hanging dont know who this man is and dont want him calling on fixed income hve no money to give i live for day to day just want to be left alone read full review »
Filled under: Automotive Location: United States
Honda - my Honda Acord
Mo Shayesteh May 13, 2009
Crown Honda of Southpoint, sold me a Honda Acord, and they told me that when my car need new tires, they will install it for me, for free of charge. In other words, they used this techniques to sell their car to me - now, it is time for new tires and they are refusing to deliver. They are giving me hard time and they are coming with all kind of excuse. My name is Mo Shayesteh (919-845-1321) read full review »
Filled under: Automotive Location: United States
Extended Auto Warranty's
blue_agate11 May 13, 2009
I wish to lodge a complaint on National Auto Warranty and its subsidiary United Auto Warranty. My household has been continually bombarded with telemarketing calls from these two company's for the past year or so. These calls are costing me money and they are taking time away from my work when I answer them. My husband and I use pay-as-you go cell phones and they both have received these unwanted calls. Whether we pick up on the call or not, we still get charged for it. That is just the way that system works. I have had to install a... read full review »
Filled under: Automotive Location: United States
direct general auto insurance
kathryn lynn jackson May 13, 2009
i have been a long time customer of direct auto insurance and i was resently involved in a mass flood storm in houston texas we had water as high as 10 to 12 inches for several days cars were stalled all over the place plus drowings of children and thier families inside their vehicles . it was awful i was also one of the victims of my car being damaged thur high waters trying to make it home from work . my car had to be towed from one car repair place and then i had to get it towed to the delear ship both buisness confirmed that the car... read full review »
Filled under: Automotive Location: United States
USAA - Auto Insurance
bob May 13, 2009
Have been a good customer for 8yrs, my car was taken out by someone, not my fault. It didn't look that bad as far as damages go, but USAA will claim a total loss in order to save themselves money. They will offer only half of your cars actual value knowing that the customers options are very limited, short of paying a lawyer more than what it's worth. With only half of the cars value, I couldn't replace the car with the same model and had to buy a new car. 2nd issue, USAA can cut your on-line access to your accouts anytime... read full review »
Filled under: Automotive Location: United States
NTB Rotors
Ann D. Robinson May 13, 2009
I took my car back to NTB tire and battery shop, for them to fix the problem of my car vibration when you press on the brake, at least twice. The repairs that were made did not fix the proble it is still there. I paid and addition fee of $132.00 and the problem still remained the same. Also, my ail filter was not tightened properly, which I could have blown my engine. read full review »
Filled under: Automotive Location: United States
Miida Auto Service
Vand May 13, 2009
Midas Auto Service Experts did an oil change on my vehicle and approximately eight (8) days later I had no oil in my vehicle. Prior to this, my vehicle was in excellent running condition - it niw needs a NEW ENGINE. They also did a tune-up and messed that uo too - they did not see a clogged PCV valve. They feel they put the wrong spark plug in and that caused the problem but will not take responsibility for the lack of oil in the car. I also wrote to Midas Customer Relations in Itasca IL and I have yet to get a... read full review »
Filled under: Automotive Location: United States
A.I.G
Alejandro Maldonado May 12, 2009
I have a problem due to a stolen car and also total loss on the car. I been trying to contact and haven't received a call sense April, 24-09. My loss of the car was on March, 04-09 and to this day they have not resovel it. read full review »
Filled under: Automotive Location: United States
Ilovebodykits.com AKA Kgsengineering.com
fd2.jdm May 12, 2009
I FILED A COMPLAINT WITH BBB AND RIPOFF REPORT A YEAR AGO ON THE COMPANY KGSENGINEERING.COM SINCE THAN THEY HAVE CHANGED THERE NAME TO ILOVEBODYKITS.COM AND I JUST WANT EVERYONE TO KNOW NOT TO BUY FROM THEM I HAD THE WORST EXPERIENCE BUYING FROM THIS COMPANY AND EVERYONE SHOULD KNOW ABOUT THEM BEFORE BUYING FROM THEM. HERE IS MY OLD POST ON RIPOFF REPORT /URL removed/ THEY ALSO BEEN GRADED AN "F" BY BETTER BUSINESS BUREAU http://www.la.bbb.org/BusinessReport.aspx?CompanyID=100044422 THEY HAVE TOTAL OF 28 COMPLAINTS UNANSWERED SO BEWARE BEFORE BUYING FROM THEM. read full review »
Filled under: Automotive Location: United States
hillside acura
JOHN123 May 12, 2009
I HAD TOOK MY CAR IN FOR SERVICE SATURDAY THE 2ND OF MAY AND STATED THAT THE ABS, SRS, AND VSA LIGHTS WERE ON IN THE CAR I STATED TO CALL ME BEFORE THEY DID ANYTHING TO THE CAR. SO MONDAY I RECIEVED A CALL FROM THE GIRL WHO WAS HANDLEN THE SITUATION SHE HAD TOLD ME IT WAS THE RIGHT REAR WHEEL SENSOR SO I SAID OKAY NO PROBLEM SO AS THE DAY WENT ON I RECEIVED ANOTHER CALL FROM THE GIRL STATING THAT THE CAR NEEDS A TRANSMISION SEEED SENSOR SO I SAY OKAYNO PROBLEM I ASKED HOW MUCH MY BILL WAS AND THAT WAS THAT. SO I WAS WAITING FOR THEM TO CALL ME... read full review »
Filled under: Automotive Location: United States
Asco Car Hire
Marcello May 12, 2009
To whom it may Concern, If anyone is considering hiring a vehicle from Asco Car Hire, B-Mobile (now Asco ownership) and Value Car hire. I would advise you not to pay the full amount or to read the contract very carefully. The maximum insurance cover does not cover quite a few important items. If you do have an accident 90 % of the time they will find something that is not covered and bill you for it. Also if you have booked a vehicle and transfers they forget to pick you up or double book a car. Service is terrible and very... read full review »
Filled under: Automotive Location: Namibia
everhart nissan inc.
james sessoms May 12, 2009
Someone from everhart nissan told ceridian that I was not qualified for the 65% reduction. I do not know why they did this I called them and they denied doing it. And it is pretty obvious that I am elegible for it. I had a brain anuerysm that they did brain surgery on and put a metal clip in my brain. I was terminated on 11/30/08. I am not elegible for health coverage under anyone elses plan. I am currently on the cobra coverage. If you can please help me get this straightened out. I'm sure you know how hard it is to make it on what... read full review »
Filled under: Automotive Location: United States
Artoc Auto (Skoda Dealer)
Abdel Hanid Zaghw May 12, 2009
In 2005 I bought from ARTOC Auto in Egypt a SKODA Octavia A4 car. I was under the impression that if I serviced and repaired my car with the dealer’s service center I will always get professional workmanship and genuine Skoda parts and that is why since I bought this car I did all service and repair work needed at the dealer’s service center and I have complete records of all my visits. In 29/6/2008 the dealer’s service center replaced my front break pads with beak pads of unknown brand (not manufactured by Skoda or VW... read full review »
Filled under: Automotive Location: Egypt
Rocket Paving
Ronald E Scherer May 12, 2009
On May 21, 2008 Rocket Paving installed an asphalt driveway at my residence. Upon completion of the job, I paid in full for their services and received a receipt with a 2 year guarantee in writing. This spring tree roots caused bulging of the pavement and the pavement is deteriorating in other areas. When I attempted to call the telephone number that the company provided I got a message stating that the number was disconnected or changed. There is no listing for Rocket Paving in the printed yellow pages phone book. I found a listing for them... read full review »
Filled under: Automotive Location: United States
Auto Marketing Systems
char May 12, 2009
We were contacted by Melanie, who said she was from a company that matched buyers of used cars to sellers for $199.00. My husband specifically asked the question--"What if we sell the car through another means?" (We had advertised through the newspaper.) She said that we would get all our money back minus $29, and said nothing about a 90 day waiting policy before getting our money back. We sold the car 3 days after the posting and called the company immediately, who then told us about the 90 day policy and refused to give us a refund... read full review »
Filled under: Automotive Location: United States

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