We purchased our Toro zero turn riding lawn mower this summer, and the sales promotion where we do not pay anything for a year with no interest. I just checked our last bill that we get monthly and I see we were billed $39 interest or late fee? What is this? We are very upset aobut this! Please respond soon read full review »

We purchased a salt system for our swimming pool from PoolEx, and after just over a year the unit quit working. An electrode had gone out, which according to the PoolEx technician that came to fix the unit, should lasted four years. JoAnn at PoolEx, whom claims to be the manager and is quite abrasive to deal with, stated it must have been our fault due to a lack of pool care. The technician that replaced the electrode refuted her claims, stating that our pool was in better shape and had been cared for better than most pools he sees. Being... read full review »

Purchased a Popcorn Popper From Steinhausen, and paid via Paypal for the item, as well as shipping when directed, and the total amount was automatically calculated. Waited several weeks, and began emailing, as I had not received a confirmation of my order. I was already concerned, as I had attempted to contact this company prior to ordering, and the phone numbers listed on the website did not work. The order line did work, but with a recorded message prompting me to leave a message, which I did... several times, over a week. I finally... read full review »

I purchased this sofa in Feb. of this yr. Did not buy extended warrenty. Within a few weeks I noticed color was coming off and frame was bent. The store said I did not call within the first week and I have no warrenty. How many people turn their sofa upside to inspect it when purchased. I wanted a new sofa, they refused. They have sent out a repair man 3 times with a piece to repair frame. All 3 times wrong piece. I still have the wrong piece and we have not heard anymore from them. They said my dog was responsable for the color coming off. Not true, we now have spots on the footrest part where the color has come off. HELP read full review »

Unit has not worked properly for over 6 months. It does not make the water soft, it has an awful taste. The incentives are a joke--the products are substandard. The coupon program is a rip-off. Company does not want to honor the warranty--wants me to pay a service charge for coming out to fix it. Even after setting an appointment, the company stood me up. The customer service rep made excuses--blamed me--even going so far as lying about what I stated. read full review »

I was fired because someone stole a car from Wal-Mart while I was on duty. I cannot patrol the entire lot at one time. They have a yellow strobe light on top of the truck so the thieves can see where we are at all times. They blame me because the car was stolen. It is not my fault. read full review »

[email protected] likes to make threats to prople through emails read full review »

I called Sears on November 1 to have them fix my 4 year old fridge when the compressor broke. They told me first available was November 8th. I got off early on the 8th just to have the repairman call me to inform me he would be ordering my part that day. He would reschedule for the 14th. Ok, two weeks without a fridge is bad, but not as bad as having them call me the 14th at 9 am after we were already at work to tell me that they cancelled my appointment. When I got home from work (early for the 2nd week in a row) I got the message and called... read full review »

This company should be ashamed of itself. We purchased our bedroom set in May 2005. The first delivery to us contained a cracked headboard. They did not warn me of this until the furniture arrived and the delivery man asked me if we still wanted it. WHAT? No, we did not ORDER defective furniture, so we declined it and requested a new headboard. The armoire that we received had a big crack in the bottom - like a piece had been broken off. A few days later, I found the broken off piece in my front yard! Obviously one of the delivery... read full review »

Hallmark Of NJ Inc. 2417 Welsh Road - Suite - 205A Philadelphia, PA 19114 Philadelphia County Hallmark Of NJ Inc. 3000 Atrium Way Suite 217 Mt. Laurel, NJ 08054 Owner: Mr. Alan R. Portnoy (President) Company is a member of Better Business Bureau - does not mean anything. BUYER BEWARE! Do not pay these people till the job is fully DONE! read full review »

I am pasting a copy of an email I've just sent to Mr. Kim Yost, the President and CEO of the Bricks Furniture. It describes the nature of the complaint. =================================== Dear Mr. Kim Yost: [email protected] My name is Abubakar Kasim. I am a freelance writer. I am writing about a very disturbing issue that has happened to one of your customers, my brother. I really hope you would look into this issue and do all that you can to resolve it in a timely and urgent fashion. As I also... read full review »

I cancelled a contract within the 10 day cancellation period allowed by the consumer protection act and the company failed to fully refund my deposit. The company failed to respond to an inquiry into this matter from the Better Business Bureau. The matter was eventually settled in small claims court. The company was forced to pay my full refund plus some court costs. read full review »

We paid $38, 000 in cash up front for a sunroom and additon to our house, only to have it leak for weeks in our house and then Ron never paid our subcontractors CMK. They are now putting a $4000 lien on our house. Ron told CMK to go ahead and place lien on our house, he doesn't care.Ron refuses to answer phone and makes promises to pay CMK but writes hot checks instead. read full review »

I NEVER subscribed/enrolled/joined this company's offer. I have never received any information, membership cards, or anything relating to whatever offer they had. They have debited my checking account in the amount of $12.99 from Aug-Nov. I finally found a phone number for them, and called 11/3 upon finding that they had once again debited my account. I spoke with operator# 34497, Rich, who informed me that my account would only be credited for two out of the four months, and that would occur in two to three days, depending on my billing... read full review »

This website is definitely a scam! I ordered a table and it never came. The status of my order said estimated ship date late October when I ordered it early September. i was being patient, waiting for that time to come, but the table never showed. I tried multiple times to contact the customer service but no one replied to my endless emails. Also, I tried calling but the phone is disconnected. Now, the site is no longer on-line. I encourage ANYone who was scammed to file reports on these sites: National Fraud Information Center... read full review »

I had them come over to repair a pin hole leak in a shower pipe. He cut about 6 inches off and sweated on the new piece. I had already removed the drywall and he could reach the pipe easily. He started off by saying that this would be difficult to do. The leak was about 5 inches off of the floor. He got here at 11Am and started the repair at 11:20. He was done at 11:40 AM. Total charge was $299.90. I called their office and was told that they charge by the job and if the repair would have taken two hours the price would be the the same...yeah... read full review »

Terrible job of taking care of lawn. tell you they will credit you and never do. No customer service. read full review »

Stay away from Cottonwood Futons, Madison WI. From Cottonwood Futons, I purchased a futon frame, mattress, drawers for the frame, and a cover for the mattress. I received the drawers in a undamaged shipping box with the bottoms cracked. The drawer bottoms are about the thickness and structural integrity of a piece of cardboard. My wife wrote an email to Cottonwood and we were referred to Tech. support. I spoke with Nate at Cottonwood Futons Tech. support and was informed that the drawer bottoms are made from Balsa wood, which is that really... read full review »

eFaucet agreed in writing an escutcheon was included as part of a faucet order. The escutcheon did not arrive . eFaucet again agreed, via phone, the escutcheon was to have been included and said it would be shipped. Later eFaucet welched on the agreement saying: "I am sorry you were given incorrect information." They will now sell it to me for about $85.00 more charge...they will waive shipping! This is false advertising, breech of promise and fraud! read full review »

Anyone who lives in Baton Rouge knows how inflexible our water company is. Forget about getting an extension, and if you are young and just starting out, i.e. no credit to speak of, you can expect to pay up to $150.00 for your water service deposit. If you are lucky enough to actually get service, you WILL be subjected to some of the rudest women in Baton Rouge, bar none. But this is not my complaint. My complaint is this- for the last 8 business days I have repeatedly (stay at home mom, here, so I do mean REPEATEDLY) called 225-925-2011... read full review »

hurricane ike totally demolished my apartment in galveston, it was totally inhabitable and without electricity and other utility services. this happened on sept. 13, 2008. i had to move to an other apt. in dickinson so i cancelled my service with gexa.in spite of this, gexa had drafted from my case mastercard the following amounts: sepember-october-$230.81 and october to november-$230.81. i called gexa to complain and they would get my number and not call back. i called my credit card about stopping automatic payments and they said i have to... read full review »

I placed the order on Sept 1 2008 told it would take approx 8 t0 10 weeks for delivery which means del no later thanNov 8 2008.My wife called onOct 22 and was told that we would have the delivery by Nov 8 2008. As a result of that info we donated our living room to charity on Monday Oct 27 so we could decorate the room.On Oct 29 I called and talked to Joan ext 1142 and wast old the manufacturer went on a 3 day work week and our sofa would not arrive until no later than Nov 15 2008. OPn Nov 12 I called and feft a message for Joan to follow up... read full review »

I brought a couch and loveseat from this company and when I received it, it was uncovered and they tried to put it in the house. Unfortunatly it wouldn't fit in the front door and I had them leave it because I had the back door blocked off. They gave me a sheet to sign saying I gave them permission to leave the furniture outside, which I signed, not knowing that I should of looked it over. When they left I notice that the furniture was damage, but because I sign the form they said they can't replace it. They can two times to my home... read full review »

Jayson Home and Garden is carrying STOLEN DESIGNS! So this place has been notified that all the pillow designs they sell and promote from a particular criminal enterprise in Texas have been stolen from hard-working, honest local artists, along with info on where to find numerous posts about their long-running con games and guess what? Jayson H&G apparently is more interested in dishonest profits than in stoppng theft from artists! Very sad, if you ask us. If we find that the situation has changed, we'll update the post...otherwise, if you buy from this store, you are supporting theft from artists! read full review »

beware of this scam artist..he's a one man company..(reno pro)..he will come to your door to do a quote and impress you with his so called knowledge and smooth talking.He will ask for a substantial deposit for the job and like a dummy wanting this project up and running I handed him $2500. He is not a licensed pre paid contractor in Alberta and you must be in order to buy materials on the customers behalf. So after he went out and bought some fairly cheap looking materials and after all his excuses as to why he couldn't start... read full review »

I was made to change figures on paperwork and when i refused i was fired without notice. I was promised a raise that never happened, promised to relocate and that didn't happen, promised an apartment, and that didn't happen either. I had to deal with irate customers while the sales manager hid. When I was fired overnight I ended up losing my place of residence, my loving pet dog, and ended up not finding employment for 6 months, thus had to file bancruptcy. read full review »

I found two postings about a masonry job; one was on jobing.com and the other was in the employment guide newspaper. Both ads stated that a company named Masonry Connection was hiring for masons with a pay scale of $16-29 per hour. Both clearly and repeatedly stated NO EXPERIENCE NECESSARY -- THEY WOULD TRAIN YOU. So I call and get an interview set up for the next day. I drive over 30 miles to their office -- a hole in the wall place, with old, beat-up furniture, and a large collection of random junk lining the small hallway to the... read full review »

My husband and I bought a select comfort bed in 1998. The bed was fine for about a year or two then it started to have problems keeping air in the chambers especially my husbands side. The center began to sink leaving no support. Trying to pump more air into it did not help the matter at all. Now both sides are sinking in the middle.We bought two pumps, the second one was refurbished costing 120.00. still problems. These beds are not cheap ours cost about 1500 dollars.We have a multitude of back problems that are costing us money, their customer service people are extremely rude they are ripping people off bigtime. NO MORE SELECT COMFORT BEDS FOR US. read full review »

Guy takes money and disappears - wanted for theft out of Brazoria, Travis, and additional counties. read full review »

I ordered a dinning room set which included a table, 6 side chairs, and a server on October 2, 2008. The website said 2-4weeks for shipping. As of today, November 12, 2008, it still has not shipped and I can not get anyone to return e-mails or phone calls which I have be leaving for two weeks now. Terrible company to work with. Please do not use them for anything. read full review »

I got a pool from them, and it isn't what they said it was. I got the upgrade from the $395 pool as well. No chemicals, just a gallon of bleach a week. NOT! You have to use algaecide, and other chemicals as well. Not as many as a regular pool, maybe, but chemicals anyway. Not to mention, I was financed through Puronics, and I signed a contract for $14, 000 for 7 years. I tried to cancel, but was told the very next day, that the pool was already ordered, and if I cancelled now, I would be charged $7000, due immediately. I was told that if... read full review »

I purchased over $30, 000 worth of premium appliances from Trail for my new home (Wolf, Sub-zero, miele, dacor, etc). All appliances were completely built-in to custom cabinetry. In view of the built-in nature of the installations and the complexity and expense of the products it seemed prudent to purchase the "in home" service contracts offered by Trail and underwritten by Cornerstone Buyer's Protection Plan(now called Cornerstone United). It should be noted that the actual service is provided by a third party Totem Appliance... read full review »

Gexa Energy is a complete RIP OFF. The worst service EVER. I have been disconnected 2 times in 10 days. Now how can this be. I got a message from them about my service. I called and spoke to a rep on Oct 27. She told me i needed to pay $200. I did so that same day. On Nov 3rd guess what, my service was disconnected. I called to find out the problem. I was told that the bill was $279 and I needed to pay $79 to be restored. SO THEY CUT ME OFF FOR $79. WHY DIDNT THE REP TELL ME $279!!! I did so. I paid the $79. I had to stay in a hotel that... read full review »

This is not a complaint, but a commendation for A&E Factory Service I bought a Maytag refrigerator from Home Depot about two months ago. The icemaker failed to deliver cubes or crushed ice almost immediately, I think I made one glass of cubes, tried to crush one, and the unit failed. Called Maytag and was referred to a small, local company in Sarasota. They came and inspected the unit, told me it needed a new delivery system, motor, everything. Their tech disappeared and we waited about a month with no results. Called the repair... read full review »

I ordered and received a light fixture with a large BROKEN globe. I reported this to customer service on July 15, 2008. Today is Nov. 11, 2008 and I have still been unable to obtain a Return Authorization for this light fixture. I have called and emailed, and was told on several occasions that the RGA was being 'processed' and that I would 'hear by the end of today, ' but I still do not have a response. read full review »

We are in the middle of a house wide remodeling project. After looking into granite counter tops my husband and I decided to go with Rock Tops. That turned out to be a terrible mistake. First When purchasing our counters they tried to sneek extra charges in. When the person came to measure he said nothing about the need to cut any of the cabinets out to install the sink, that was on sight when he measured. He told us there was no change in the square footage but later that day our sales person called to say we owed an $58 dollars because there... read full review »

Work completed 5/08. Evidence of a leak 9/08. Company does not return calls, or emails. read full review »

Earlier this summer I had a company install a sump pump in my crawl space. As a temporary measure I ran a cheap 20 ft flex line into the yard. Last week I hired Mr Rooter to run a permanent drain line to the street (70ft.) They quoted $1, 645 which I thought was high, but worth it if the company did quality work. They started the work the next day and spent 2.5 hours on the job and stopped 20 ft short of where the line discharged from the house and about 6'short of the street... Instead of attaching the line to the discharge pipe they... read full review »

About Plumbing is more about ripping people off with false advertisment. When there plumber came out to my house to check out a problem i had with my presure, he never checked the presure of the house from outside or even did any thourough investigation of the issue. He tells me i have to change the presure main valve. I had good presure in my entire house except for my master bedroom shower head. I did not buy his diagnosis for the following issues> 1-he knew all other faucets and showers in the house were fine with presure. 2-his english... read full review »