Five months after ordering and paying for headlight from reliaprts.com, I still haven't recieved my part. At least 5 times I have called and at first told that the part was on it's way. Then I was told that it was re-ordered then I was told a refund was in the works. Still haven't recieved part or a penny in refund. The customer service girl Stacey has lied to me over and over. David Jacobs read full review »

Last year I purchased a "Get Acquanited Service Special" card for $69.95. The card has a list of free services so today, 2/21/2009, I brought my car in for an oil change and to have the brakes checked. I left the car and asked the attendant, Mike to call me with an estimate if the brakes needed repair. Approximately one hour later I received a call and the man told me that they were working on the brakes and the cost would be $154.00. I explained that I had asked for an estimate first. I was told that the work was already started... read full review »

I purchased a car 2/2/09 from a sale buy one car and get the second one for $1. I have been given the run around to get my second car. I was told by the manager the $1 cars are not good nor reliable and he does not understand why I would want one. I said it is the principle of the sales and why we purchased the a car here in the first place. It is now 2/21/09 and I have yet to receive a car and they are advertising the same sale to get people into their dealership. Beware of the sale and the poor customer service. Now I have paid traded in my... read full review »

I ORDERED RIMS AND TIRES ON 01/13/09. AFTER WAITING UNTIL THE 20TH OF JANUARY WITH NO RESPONSE FROM THE COMPANY I DECIDED TO CALL. I WAS TOLD I WAS NOT GOING TO GET WHAT I ORDERED BECAUSE THEY DIDNT THINK THAT IT WOULD BE THE BEST FOR MY CAR. THEN I WAS TOLD THAT I WASNT BILLED YET BECAUSE I NEEDED TO SEND IN A COPY OF MY ID. I HAD TO CALL THREE TIMES WITH A TOTAL OF CLOSE TO AN HOUR OF HOLD TIME. I BECAME UPSET AND ASKED THEM TO CANCEL THE ORDER AND WAS TOLD OK ITS CANCELED. I ASKED FOR SOME KING OF VERIFYCATION AND WAS TOLD THAT COULD NOT BE... read full review »

This is Mr. Oh, Sang-man who just leased a New Genesis. I’d like o file a complaint regarding this New Genesis with the problem. Please read below and advise me what I should do. I am one of royal customers of Hyundai Cars since 1987. Starting from a Pony Excel, I used to own an Avante, a Sonata and a Galloper when I used to live in Korea. None of your products disappoint me until now. I saw an ad on the newspaper about Special Lease Program for Hyundai Genesis. So I went to LAX Hyundai Superstore in Inglewood... read full review »

The people that work for this cmpany call my office phone, work cell phone, my personal phone and my husband's cell phone all day long up until 11:00 at night. If my car note is one day late my phone is blowing up with calls from Drive Financial. It's ridiculous. My payments are way to high as well as the interest rate. This has got to stop. There is no reason for a company to call you at work and harrass you all day long. Someone needs to put a stop to this. read full review »

I purchased a "Certified Used Vehicle" (a 2002 Porsche 911 targa) with a 60 day 2000 mile Warranty from Mercedes Benz of Tampa on 2/2/09 - After delivery I noticed the right passenger window was not working properly. Their service dept did not acknowledge the problem and no work was performed. I took the car to a Porsche Dealership where they told me it was a power window regulator that was not working properly. I asked them to further explain and Porsche told me I would need a new Power Window motor and that the regulator is attached... read full review »

FRAUD! Napleton's Northlake Chrysler Jeep Dodge/ FreeGasRedemption.com In November of '07 I responded to Ad sponsored by Napleton's they were offering $2000 in a newspaper Ad for free gas for the purchase of a car that week. I went in traded in my old Seabring and bought a brand new one, cash. I was an easy customer. I asked for my $2000 in gas redemption and was handed four $500 gas certificates, which clearly read 1 per house hold. Therefore it was impossible to them to give their buyer $2000 in gasoline, I was not happy... read full review »

THIS COMPANY WAS HIRED TO DELIVER MY CARS FROM CHICAGO TO MIAMI. DURING TRANSPORTATION BOTH FULL SIZE SPARE TIRES WERE STOLEN FROM VEHICLES. COMPANY REFUSED TO TAKE RESPONSIBILITY. read full review »

I wasn't surprised to see someone else on here that had a problem with this place. I'd heard from some people that it was a decent place but when I took my car in for a repair I got sloppy work done, and 2 new dents and 1 long scratch. I didn't notice until after I got home, by then I figured they would deny it so I didn't bother. Good luck dealing with your car. read full review »

My vehicle was towed from my apt. I originally thought it was stolen. I had even called the towing company they said they did not have the vehicle.Today I received a notice saying my vehicle was towed.I've been through alot.This vehicle was payed for. I am going through alot of distress over this issue.I don't have emergency money to have this vehicle picked up.Today being 2/19/09.Because the vehicle has a top on it the parking sticker is on a side window still visible.Once the top is pulled off or taken off the sticker wouldn't... read full review »

I charged gas on my debit card. I charged $20.00 and my total came to $11.00 and some change. The cashier (Jon) said that the rest of my money would go back to my card. Lo and behold it has been 2 weeks later and the manager told me that I would have to bring a bank statement and a receipt to get my money back. I am at least 30 miles away from the gas station. I will not go back for 8 dollars. I just feel like we can be taken advantage 0f so easily by businesses.This is not the first time that something like this has happened to me. PLEASE BE CAREFUL WHEN USING YOUR CARDS !!! read full review »

The biggest rip off car place you can ever buy from, first off you pay 3 times what the car is worth, then they slap on a high 19% intrest rate making your payments being almost impossible to meet monthly, if you are late as of 6pm on friday to make your payment they can turn off your car with a flick of a switch, just for being 1 min late, here recently they have been going to out to clients homes, to speak with them about converting the original contracts to leases. which is way worse than the original contracts that were originally... read full review »

this company has opened up to replace rhino engines that defrauded many consumers out of their money and has one of the same owners(tim crone) buyer beware! i never received my money back of $1875 read full review »

I own a 2007 convertible PT cruiser and according to Chrysler my tank totally empty will take a maximum of 15 gallons I drove in to the Shell station above in Van Nuys CA in empty but by no means it was totally empty, in any case I went in to the cashier and I told him pump 3 fill up, I went a filled my tank and to my surprise it continued to fill past 15 gallons to 15.91 and if I of let it continue it would of gone to more, I stopped it and I went to the, cashier and advised him of my situation, and instead of him checking he said that I... read full review »

I brought my 2001 Yukon Denali (all wheel drive) into Aastro because sometimes I could hear a squealing in the engine. They called back and said that it was a bad pulley and that my check engine light revealed that I had a dirty mass air flow sensor. I approved the work and told them to also check my front differential oil level because it had never been checked and that occasionally on the freeway with the radio off I could hear a little hum from the front. Of course, George said that the front end was bad and needed to be rebuilt. He told me... read full review »

service dept are very rude. Will hang up on you and will basicly give you the run around about warrenty work. They will spend more time trying to prove your wrong than fixing the problem.I will never but a GM product agian. read full review »

I am writing in regard to a dealership of yours that I purchased a new Titan truck from. I have made several attempts to resolve this matter directly with them but to no avail. I purchased a new truck and paid for it in cash. 30 days later I received a bill for $600. I called the dealership and asked that they explain. They promised several times to return my call but never have. Not even once. This has been at issue for nearly two years. If someone at your company could please assist I would greatly appreciate it. I have been a customer of yours for many years and currently own an Infinity G35 and a Qx56 in addition to the Nissan Titan. read full review »

This is to inform you of Road Mice Rip Offs. 1)Road Mice quoted a shipping rate of $23.48, cf via USPS instead they shipped via the much more expensive UPS courier at a total cost of $46.40, cf, almost double. Rip Off of $22.92. 2)When contacted by email about the double shipping cost, Road Mice apologized and said you would provide refund. No refund forcoming, Rip Off. 3)Road Mice online invoice quoted a total cf price of $79.04, cf, but what was posted to my credit card by Road Mice was $83.49, cf, Rip Off of $4.45. 4)The... read full review »

$565 left on the payments 5 Year warranty because it was used - OH yes, that's from date of car "birth" Ran fine, pulled out of work, bad engine rattle! Towed to Dealer $65 Cursory look by technician - a bad coil Next Day - ENGINE BLOWN - $4700 plus labor and "needed parts" Makes sense since the car only cost $9600 new! Found a 90K motor for $1100 and a 60k for $1300 - plus...you guest it! Car coming home on a tow today. Maybe I'll put a rebuild HONDA engine in and never buy a Kia again. Oh dang... read full review »

I bought a car (cash) thru a dealership called fast lane, this dealership promised that they would get the car registered onto my name this car is now 3 months in my possesion and they keep on avoiding me. I have managed to trace the original owner of this car and it has never been registered in 8 years and there is outstanding purchase amount still on the car. all I need it for someone to assist me in this matter. read full review »

I was test driving a vehicle at autopark when they first opened. I'm out for the test drive and the brakes in the car are failing, the dealer tells me this is to due with it sitting too long, whatever. When we return he immediately begins to pressure me into leaving a $500 down payment for the car. The down payment isn't refundable, of course, this is apparently a good thing in Autoparks opinion? I am very interested in the car but am concerned with the brakes. They honestly, failed to stop the car at two intersections! I asked to... read full review »

Discount tire told me to sign up with ther credit card through ge money bank, To get a discount so i did. I sent to payments to bring my balance to zero. Then later on i see later on my credit that they show 3 late payments on my credit. i called them and they say it was a mistake and they will fix it. They sent me a letter saying that i was never late within the past two years. They still have the lates on my credit i just called again and a manager said that there is nothing they can do and they say i was late after they already sent me a... read full review »

This commercial is very inappropriate. I wouldn't want my children to come across this commercial. I don't like it and neither should anyone else want to see something like that. I would like for it to be off the air. It is very appauling! I'm disguisted with this commercial! read full review »

I am looking at purchasing a new vehicle and currently have a 2000 GMC Sierra 1500 S71 4X4. It has 97, 000 miles which is low mileage compared to some of the other vehicles I have owned, 1988 Blazer 250K, 1998 Dodge Intrepid (company car) 200K, 1995 Chevy Suburban 180K, but unlike those other vehicles, this GMC is falling apart. Right now it has the following issues: 1. neither electric window works, 2. the dash board has had a short in it since I purchased it 4 years ago and if flashes on and off, 3. the check engine light is on... read full review »

I took my car into this dealer with an extended warranty. Check engine light was on. Initially, I had a mechanic hook up the machine that gives you a code of what is wrong. After a little research, I knew about what was wrong. So I take it in. When I got there, I spoke to Gloria who was nice (the 'nice' attitude that is fake). She told me I would get a rental car & be on my way as soon as their mechanic checked it out & they received authorization from the warranty company. After 3 hours of sitting in the waiting room I... read full review »

My husband and I bought a car from this used car dealer and it is a piece of junk not only did we get ripped off on the price. $5900 for a 2001 Ford Taurus wagon in terrible condition. We were not told that anything was wrong with it. We have only had a little while and we are finding more and more wrong every day. The rear defrost doesn't work, the radio is messed up, the electric locks are broke. The driver side door doesn't shut so as you are going down the road it will open. The passenger side seat belt doesn't work... read full review »

Is there room in this boat for me; because I, too, am disappointed and disgusted with this promotion. They owe me three cards - September, October and November. Like you I got the same excuses - be patient, we were overwhelmed with the response of this promotion and yada, yada, yada. read full review »

I purchased a set of tires from one of their stores located at 16556 Bernardo Center DR. to the tune of $640.00. I had just had brakes installed at a Sears Auto Center in Mira Mesa and sat outside the auto bay watching the young men do the brake job, which btw was excellent quality and workmanship. When they had finished, I had brakes and the rims were clean and looked good for a 5 year old auto. I dropped my car off at Express and picked it up when they where closing, it was parked in an area with very poor lighting and didn't... read full review »

Someone contacted us from this company saying they would act on our behalf to sell our Van, in a word, he said he would act as our 'Broker'. We were told that it would cost $200.00 to sign up with them, but if our Van did not sell within 90days we would get a full refund. We were asked to send them pictures of our van and were told that it would be put on their web site. We did everything they asked, but our ad was never put up. Every time we have tried to contact them no one has contacted us back. We have been trying since... read full review »

I bought a Honda Accord from them 3 months ago. First thing, I had to change a set of tires after first 3 months and it started eating up the tires right after I changed them and aligned them. I was told the car has a FRAME DAMAGE and can't be fixed. Then the AIRBAG light came on, I was told since the vehicle has been in a major accident and the airbags have been deployed and that I have to spend 2300 to fix it. Then the transmission started acting up. I am horrified by this experience. They are a bunch of ILLEGAL immigrants running a... read full review »

I went to Domestic Auto Experts and had all four shocks and a complete front and back brake systems put in. That was around three or four grand, just to begin with. The engine intake manifold broke before that, and that was about two thousand something. They supposedly replaced and fixed that and charged me thousands of dollars for everything. The whole ordeal came to about four thousand hard-earned bucks before they were through ripping my bank account's, and innocent blue-collar/worker motorist's 'mechanicee' cherry. Not... read full review »

THIS COMPANY HAS LIED ABOUT COVERAGE AND WHEN WE HAD A CLAIM THEY FIRST DENIED WE EVEN HAD INSURANCE WITH THEM. THE AGENT HERE IN MERIDIAN IS VERY UNDEREDUCATED IN INSURANCE BUSINESS.AFTER WE HAD AN ACCIDENT THIS COMPANY HAS DRUG AROUND FOR TWO MONTHS AND STILL NOT PAID THE CLAIM. THE AGENT WE WERE TO CALL IS FRANK GANZALES AND HE IS SUPPOSE TO BE AVAILABLE FROM 7A.M TIL 4 P.M. MON THRU FRI. WELL, GOOD LUCK TRYING TO TALK TO HIM!!! THIS HAS GOT TO BE THE WORST COMPANY IN THE HISTORY OF INSURANCE AND SHOULD BE SHUT DOWN IF THEIR CUSTOMER SERVICE IS NO BETTER THAN WHAT THEY HAVE SHOWN. read full review »

(THIS LAD IS A CROOK OF THE HIGHEST STANDARD) Bought an engine from this guy (tosser) after seen it on e-bay.. Going under Prestige-partzs) He's name is Karl, Jaken depending what day you call him.. What a crook this fellow is. Am looking to see do anyone have an address for this fellow?? Please be off help to me. I bought an engine off him which he took £2400 from me, then next day took £285 for no reason.(All on Credit Card) This is 6 weeks later and still no engine or money back. keeps using excuses: first courier... read full review »

We placed an order a month ago and didn't receive a confirmation email. We thought that was strange and tried to call them and the number was disconnected. We emailed them though their contact page on their website and never heard back from them. Our credit card was charged at the time of purchase. They have changed the number on the website twice and neither work. We have filed a resolution complaint with our credit card company to get our money back. The more people file complaints, the more likely they will have their CC privileges taken away from the companies! Please do not buy from this company!!! read full review »

I bought a new car in 2005. When I brought it in for its first oil change, Marc, the owner or manager (I'm not sure which) offered me a lifetime oil change card for $150. This entitled me to free oil changes for the life of the vehicle, as long as I own it. - Except for a $3. disposal fee each time. I paid the $150. It's worked out well until now... I brought my car in a few days ago and he informed me he's stopping the deal. Since my car now has 36, 000 miles on it, it is no where near the end of it's life. But that... read full review »

Impound crooks! They take your car and then you CANNOT register your own car because you cannot get it smogged once they are holding it. They have a license to steal. They will sell your valuable car for almost nothing. This is legalized theivery! read full review »

I stopped to get gas at 9:30 this morning at the above Getty station. Every sign on the pumps and on Huntington Pk. listed the price of 87 octane gas at $1.93 / gallon. When I scanned my credit card at the pump, the price on the pump said $1.97 / gallon. I went inside to ask why. The 3 men inside were very rude. They said the price was going up. They raised the gas price without changing the signs first. I asked if they had a corporate phone number or web site I could contact. They said they didn't know if there was one. I asked what the... read full review »

To whom it may concern: This email is an attempt to notify someone at Fred Loya Insurance of how your customers were treated by your employees at one of your locations.Something needs to be done about this situation immediately. I have never in my 40 years on earth been in the presence of such poor customer service. As an American, I felt disgusted by the treatment our fellow customers had received by one of your employees.The location is off of Ave. K and West Parker St. in Plano Tx.We had earlier that day called the number provided on the... read full review »