This complaint is in regards to our horrible experience with Allied/Mainstream with our pool purchase and installation. We purchased our pool on July 3, 2006. The pool was installed on July 11, 2006 under a package deal. The agreement was if the pool was not installed within 14 days we would get $1000.00 back and the pool would be installed at Mainstreams earliest convenience. Here is the history of our experience with Allied and Mainstream- Chain of events regarding pool installation: July 11th- Pool installed. Spoke with... read full review »

My son was in a hospital in Tulsa, Ok, and my son and I live in TN. My son did not have any money on him, so he called me collect, every day, till he was released from the hospital and I was able to drive out to get him. I was charged an out rages price for collect calls. 1 minute cost $8.95m 5 minutes cost $13.55, 22 minutes cost $33.10. My total bill was $442.60 from 9/06 to 9/16. I feel that if I can call long distance for 10 cents a minute, why is collect calls $8.95 for a minute, and why do you get charged for them to say thank you. It... read full review »

The only Gold from this piece if crap is the gold that Sears got when it was purchased. I bought a used car with a then 5-month old Die Hard Gold battery and after cleaning the battery terminal 3 times in as many months, I found a crack in the case emanating from the battery post. I called Sears Automotive and was told to bring the car in so the battery could be inspected and pro-rated. When I got there, the 'Battery Guy' told me I needed the original receipt or I'd have to buy another battery. I explained to him that I bought... read full review »

About a week ago, on July 14th, 2006, I was in need of a graphing calculator. I called WalMart to see if they carried and Texas Instrument calculators--more specifically the TI-89. I was left on hold for over 15 minutes with no response from the electronics department. After 15 minutes I hung up and redialed the company. I was put on hold again for another minute or so when a female clerk from electronics answered the phone. She didn't start talking to me for about 30 seconds because she was busy laughing with people in the background... read full review »

On today, I had an appointment from 11-2. I set this appointment up two weeks prior, because I have to work during the day 8-4:30 and Saturdays are the only days that work for me. I received a call at 10, from "E" asking could he come by early, he was on 38th street. It was not a problem. So "E" comes and asks if I have a dog. No, I don't. Neither does my next door neighbor. He goes to work on the line and comes back to tell me that he needs to go to the street behind me to work. Whatever it takes. "E" comes back... read full review »

Three months ago (July2006) I have taken a Reliance Prepaid CDMA at Pune (Maharashtra, India) connection after submission of proper documents. The telcom service provider company Rellaince has disconnected the outgoing calls without any intimation & now is asking for ID & address proof again. Initially all the documents has been submitted. This is unnessary harassment & loss for me. When I contacted the customer care of Relaince no body responded properly. One of the customer care executive told that the connection is active... read full review »

On Jul 14, 2006 I called Enbridge Gas Company to cancel my Heating Protection Plan effective immediately. Their sale representatives transferred my call to Direct Energy Customer Service; I told her I want to cancel my plan. Direct Energy Sale Representative told me “I can’t cancel your plan; you signed up 12 months contract with us from Feb 2006 to Feb 2007. You do not get refund the money”. I told her I didn’t sign up any contract with Direct Energy. I signed up my Heating Protection Plan contract with Enbridge Ga... read full review »

We moved from California to Pennsylvania on march 25th'2002. We had our stuff moved on 23rd march'2002 which we had them deliver to us on 3rd may 2002. At the time of packing and moving we took an insurance of $10,000 with 0% deductible and we paid $200 for it. When we got the stuff a few items were damaged which were then to be either replaced or refunded or repaired by them. We called them in may then in july and every month thereon we only got the reply that they r processing our claim and that they will get back to us asap... read full review »

I placed an on-line order on 7/9/06 for a baby shower gift which I would need to receive by 7/21/06. The web site stated that the gift would be shipped within 2 – 3 days and with regular ground service would take 7 days for shipping. Not having received my order by 7/18/06, I sent and email inquiry and called customer service. The customer service representative indicated that the gift had not yet been shipped. I expressed concern, as I needed the gift by 7/21/06. I provided the same information in my email inquiry. The customer... read full review »

Many 2002-2004 Polaris Virage and Gensis watercraft have warped hoods. The warp occurs in the front of the hood where the hinge is attached to the hood. The basic problem is that the hinge is stronger than the hood and when the watercraft sets in the sun the hood in too weak to retain it shape. The problem was only compounded by the Black and Silver covers that Polaris sold for several years. The black material increased the intensity of the sun. Once the hood warps water pours in through the gap in the front of the watercraft. The gap... read full review »

On 11/15/2005, i purchased a washer (Frigidaire model:fwsb5700ds0 serial no:xc52300870) from bestbuy. On or around 7/10/2006 machine developed a problem of slow and noisy spin cycle. Subsequently, a call was placed to Frigidaire reporting the issue. Frigidaire assigned a case no (3011662109) and referred me to a&e factory service (owned by sears) for repair/replacement and problem resolution. I called a&e factory services to schedule a repair as suggested by Frigidaire. When i called i was put on hold for over twenty (20) minute... read full review »

My telephone numbering 2444 8222 is out of service for more that 36 hours and though a specific complaint was made under docate no.5751 dated 21.07.06 no action has yet been taken by your good office to restore the line to me creating a lot of inconvinience . Please restore my line immediately or allow me to have a 2nd phone free of charge as promised in todays newspaper. Purba E1 read full review »

Has anyone else noticed that the Paper Plate companies, in their manufacturing procedures and packaging, actually “stick” 3 plates together “lightly” so that consumers don’t notice that when they grab for one plate – they actually grab 3 plates? The packaging says “50 plates”…or “100 plates”….but by the time you grab one plate which is lighly adhered to 2 other plates, you go through them pretty quickly – and this is wasteful to our environment. I spend my time separating paper plates so that we grab one – not three – whenever we use them. read full review »

I was sold a Wave-Tech Pool (32K) + financing for $4K in a retaining wall to support the pool. I paid $2K cash down, for a total expenditure of $34K. I have since found blogs and internet postings of over 43 complaints with the Attorney General's office, 84 unresolved complaints with the BBB. When I first looked into the company, the standing with the BBB was good, unless you yahoo-search "disaster" and "law suit" and Wave Tec Pools you are unable to discover the hundreds and hundreds of people who have been destroyed from... read full review »

Good day, yesterday I was checking my egold account and was surprised at what I saw: I had almost 200 ounces of gold (USD 100,177.90). I never had so much money, (I only had USD177.90 in my account at he time of this transaction) I don’t know how did they get there. I clicked on history and saw that money were transferred 2 hours ago, in the memo field I saw your email address:[email] When I was trying to sort this out - money disappeared from my egold account. I lost my money and money that came from nowhere. I changed my password... read full review »

I had a Indicom Walky for 6 months in Delhi after which i shifted to Vasundhra enclave. I have been paying my bills regularly only until i received a huge bill for the period when i shifted my place and when i had not been getting any service to this new place. Me, as any consumer would question of having to pay for something i did not use. As I have all the consumer rights to ask for a detail bill, I asked the customer service people to do so. I was working in a company still i took days off to sit with the service people. I had asked for a... read full review »

I placed an order with you on 7-17 and 7-20-06 and have not received a confirmation on either order. The second order (7-20-06) was a duplicate order. Please advise me on the action taken or I will have to cancel the order. Thank you. Ann C. R read full review »

We were charged $79.99 on a recent Visa bill, from “Great Fun”. I found Great Fun on the web, called and canceled what they called a “new membership” in their travel club. I called Visa and complained about the charge. They canceled the payment, and told me that I have to be careful in certain websites, that I don’t inadvertently sign up for a club like this by NOT unchecking a box where I am agreeing to join. I checked my records, and noticed that I signed up for this club the same day I purchased something from Amazon. Can they legally do this? read full review »

In 2005, I bought Dave Espino's 'auctionsforincome' package for 39.00 from an infomercial. Several times after I received it, a person saying they were from 'auctionsforincome' tried to contact me by telephone. Finally by Feb 2006 a man called and insisted that in order to get more information on the coaching, we needed to set up a time to speak with both my husband and myself. They let us believe we were being screened to see if we would be good candidates for a 'success story' IF we agreed with the coaching... read full review »

Do not purchase archos products! Their products are junk! When they inevitably fail, as they will, getting through to their customer support is essentially impossible, unless you have the better part of a morning to remain on the telephone. If you do eventually get through, and get an RMA number with which to return the defective unit for repairs, do not expect it to actually be repaired!! I sent in an AV500 mobile DVR which they kept for a month, then finally returned to me in exactly the same defective condition in which I had returned it to them. I am now tossing the unit in the garbage. Lesson learned!!!! AVOID ARCHOS PRODUCTS!!!!!!! read full review »

I purchased a Body Benefits® Compact Heated Massager by Conair, and one evening, when laying in bed, I had the massager under my behind, as the muscle was extremely tight. After about 5 minutes I turned it off and went to sleep. Several hours later when I woke up, I reached down to move it and it was like putting my hand on a stove burner that was left on high. I am an incomplete quad and have no feeling in that area. I was left with a 2nd degree burn. It has been about three months and it still hasn't healed. For some reason, I can... read full review »

Sears Portraits charged our credit card but never sent the photos we ordered, customer service says to keep waiting, then told us we waited to long to let them know there was a problem. They said they will refund the money, but haven't done so. We were told that the Sears Portrait Studio no longer had access to our prints, so we were instructed to go online to searsphotos.com to order reprints. We did so on April 4, 2006, paying by credit card. We got our order confirmation and were told to wait 7-21 days for our prints to... read full review »

Hi, My Tata Indicom Broadband Internet connection user name is terencevaz. I cannot not recollect but I had applied for this connection around 7 to 8 months back. Initially everything was good. I finished my first months and the problems began. There was some problem with the connection so I called the customer helpline. This is a paid line I literally have mobile bills to prove that every time I have spoken to the customer service I have spent at least 40 Min's per call. All I get is the departments transferring me from from one place to... read full review »

My complaint is with RCA. I got a stereo for my birthday in April. The system is broken. The CD door won't open, my CD's are inside. I went on their website several times. I have never received a thing from them. I just wanted to know where I could take it in my area for service. Simple, but nothing from them. Time is running and I still have no stereo and no answer from them. Thank you for your time, Frances Anaheim, Ca. read full review »

In April, a charge was put on my credit card that was not mine I was told to "remove it" and pay only the balance since it would be "put in dispute" and removed before my next billing. I have received finance charges ever since I did the above, and was told (6) different reasons by (6) different people, including supervisors... each telling my the one prior gave me incorrect information! I wrote the dispute department at Sears, and am getting the runaround...but still receiving finance charges I did not incur. What a... read full review »

On Thursday June 22, 2006, while on my way to San Diego from LA (where I live and work), I dropped two L4Pro monitors off for service at California Video Repair. I explained my need to Bob (Robert Buccelli, Owner), who then passed me off to James Hayes. James stated that he was able to provide the service that I was requesting. James stated that his independent contractor “Al” would be doing the repair. The agreed upon price was $130.00. I told James that I would be driving back to LA that Sat and asked if the monitors could be... read full review »

My husband and I are smokers, and when we do purchase anything we always look for sales and promotions, so when we see a promotion that says buy one get one free we go for it, we buy it ' well camel ciggeretts have a bs promotion going on right know, when you purchses 2 packs of there lights you get the third for free all for the scam price of 9.40, well i have yet to pay more then 3.70 a pack ever (i live in denver ,colo) so when i fell for there bogof propaganda i payed 4.70 a pac ,and when we asked several cashiers at all the place... read full review »

Bullseye Telecom convinced me to switch from AT&T/SBC, promising to save me money on my phone bill, at least $5.00 per month. (I typically pay $38.00 per month to AT&T) I got my first bill, and was surprised to find that it cost me $5.00 more per month. I called to complain, and cancel the service, and Bullseye sent a final bill that totalled nearly $140.00 I would like to warn everyone to stay away from bullseye telecom. read full review »

I was purchasing electrical supplies from Home Depot and could not find an item that I needed. I went to the "customer service" area and asked the woman behind the counter if there was someone in electrical that could help me. She said that she would call someone and picked up the phone and called someone. 15 minutes later I went back and told her that no employee ever showed up to help me. Again, she said that she would call them. I waited by the counter and listened to her talk to her co-worker about her weekend and personal matter... read full review »

Beware of Protect America Inc, 5100 N IH 35 # B, Round Rock TX 78681 (phone: 800-951-5111). Protect America has charged me a total of $213.84 for equipment I don't have and monitoring I never had. I signed up with them in May 2006 and they sent the equipment to the wrong address--big hassle. I finally got the stuff on June 9 and it was the WRONG equipment. At this point, they had charged me a total of $114.84--they couldn't tell me what the charges were for and I was fed up! I sent the stuff back with a letter of cancellation. I... read full review »

A copy of letter to IrCQNet: Dear ICQ. I am emailing you to complain about the current state of your IRC servers (irc.icq.com). This complaint has been triggered due to the mounting over kill on security placed on your server, which is now, more then ever, simple affecting users getting the full potential and enjoyment out of the server. I have been on IrCQNet for close to 9 years now and have seen many drastic changes to a server group that I use to enjoy going to. Many of these changes have been for the worst and I can not... read full review »

I took my car to walmart to have the tires rotated and balanced along with an oil change. I spent at least 100bucks at that store just to have my all purpose leatherman stolen! When I called to speak with the manager he told me that his employees would not steal and I needed to stop calling them thieves! No investigation or anything just "my men are not thieves". To top it all off he called me a lier saying I didn't even have a $100 knife in my car! A different time I bought some cherries. They rang up the wrong price so I told... read full review »

This is long but worth it. I come from a family of small business owners. My father and 2 grandfathers all owned small retail business'. All 3 men were successful at what they did and much of the reason had to do with honesty and integrity. The only company my father ever complained about when I was growing up was Sears. Twice he mentioned to me that I should never shop as Sears. Both times he said his opinion was based on customer service and product satisfaction. I did and didn't listen to him. I never bought anything... read full review »

I wrote numerous alerts about Heritage web solutions internet fraud schemes on Hostdiscussions.com, dozens of e-mail responses were received by me substantiating Heritages business practices including fraud, bate and switch tactics, sub-standard web design, and failure to deliver web sites paid for. Hostdiscussions alerted me that I was not allowed to post any comments made by people who e-mailed me about Heritage (I posted the entire e-mails that were sent to me) most were from people who responded to Hostdiscussions postings. I asked Host to... read full review »

OAN Services should not be trusted they manipulate phone calls to get you into charges on your phone bill that can ad up quickly $29.95. read full review »

Who can I complain to. I have been a customer of Verizon for 3years now. When I first moved to the Southern California area I had AT&T but left them in disgust because it seemed everytime I turned a corner I would have dropped calls. Upon leaving AT&T, I was lured in by Verizons pitch on dropped calls and great service. I joined their nationwide plan which gave me 800 minutes. Well every month I was over my aloted minutes. I always call and argue that it is impossible. They recomended I upgrade my plan. I decided to get 3 more phone... read full review »

I have had numerous unfriendly interactions with the customer service department with Nextel in the 2-3 year course of my contract. On several occassions I have been made upset and dissatisfied, nothing had ever upset as much as "David" did in retention on July 17th 2006. On several occassions I had called Nextel to enquire how much the cost would be to end service early. I had awaited months after being so very tired of the treatment, I was ready to go with a new dealer. I called in April to enquire simply what steps were required to... read full review »

I have taken a broadband connection of Airtel-India. Inspite of the payment of my bill my services have been barred and there is no support from the customer care. They behave very rudely and keep forwarding the phone from one person to other. Everytime I call they tell me that the service will be activated in one hr. more than 24hrs have past but still they keep giving the same response. From last 24hrs I've spoken to Mamata, Simi, Chadrashekhar, Charanjeet, Sreeram& Vaibhav but all they do is fwd the call from one person to other... read full review »

I have been on the phone with this company for 3 days, I ordered 4 phones, they charged me for 9. The funny thing is all the phones were free including overnight shipping. They put a debit hold of over $400.00 and I never authorized it. I have spent a total of 6 hours fighting on the phone demanding a faxed letter to authorize the release of my $$$. I am still being passed around and put on hold. I am an investigative producer and will be filing a Fraud complaint with the FBI & filing formal complaints with Better Business Bureau, The... read full review »