I recently took my car for just a regular oil change to Purrfect (P.U.R.R.F.E.C.T) Auto Service, 2048 E. Colorado Blvd, Pasadena, California. They have been advertising by sending coupons in mail for an oil change for just 10 or so dollars. But thats where the catch is, or a sthey say when it sounds too good to be true probably it is too good to be true because no one else does it for less than $20. Thats how Purrfect auto lure you into their trap. Anway, just a few weeks before that I had gotten my car checked by a well known... read full review »

i went to purchase a f-150 truck from these guy. i purchase one and it was a compete lemon. No good and broken down. Cost me $3, 000 to fix the transmission in first week. The staff was extremly rude and undecent. I found out the truck was purchase in USA and was send to Canada where it was illegally sold. Stay away from these PEOPLE!!! I bought my replacement F-150 truck from Ray Behroozian at Toronto Auto Station. It was clean and the staff was excellent. I never had the pleasure of working with some great peole like this. Thanks Ray!!! read full review »

I have taken my vehicle in for an oil leak behind the timing cover no less than 9 times and this store claims that they have repaired the leak at least (4) times and I still have a continous leak. I would like for the corporate office to investigate this store for this problem and find out a solution where and when I can have this leak repaired once and for all. I have been a customer of this store for a number of years and I feel that I am not receiving the service that I initially paid for when I had my timing belt serviced in October of... read full review »

I purchased an RV from RV Outlet Arizona. the main company is RV Outlet/Fresno, but they open a sales yard in Quartsite, Arizona, 6 months out of the year. The employees of RV outlet Arizona come from the three rv outlet companies in California, RV Outlet, Clovis RV and Pismo Beach RV. They claim if a person buys an rv in Arizona, sales tax can be avoided in either arizona or California. This is not true and I have verified this with the California Board of Equalization. The sales team did many things they were not suppose to do in order... read full review »

I was in an auto accident at five miles per-hour; an accident caused by a jay-walker. Other car, a truck, had slight dent on bumper. Other driver said he was not injured in the police-report. Allstate sent the other driver a check for $700 to cover "any injury" and then raised my rate $1, 000 per-year. Fortunately, the other driver was honest and sent the check back to Allstate saying, "I told you I was not injured." Yet, Allstate still kept the accident as an injury accident and still kept my $1, 000 rate increase... read full review »

Just so that everyone knows, please don't be tricked by Safelite or your insurance company to use this cheap glass installing company or any of its affiliates. Safelite Glass Company uses XYG glass which is imported from China and has a low rating and it is NOT OEM ( Original Equipment Manufacturer ) approved. This glass has a pathetic quality rating and it is dirt cheap and it's not safe either. Believe it or not, your insurance company could care less about your safety, just your money. That's why they support Safelite... read full review »

I recently went into Genoa motorsports to buy an ATV for my son. I picked out the Atv that I wanted to get and was told that the Atv was sold and that I could put a deposit down for a new one that was suppose to be in the next week. I did so, and the time came for the unit to be in and I never received a call. I called the store and was told that the shipment had not come in yet and it should be in any day. I then waited a couple of days and called again and spoke to the salesman that had taken my deposit. He told me that they where still... read full review »

I purchased a vehicle from this dealership in Feb. 2008. (The buying experience should have warned me what was ahead- it was a horrible experience.) At the time of purchase I bought the extended warranty for $1800 and this was added to my car loan. Almost to the day a year later I was involved in and accident and the car was totaled. I went into the finance department to cancel the extened warranty so that I could apply this to the money that I still owed. I was told on Feb 19, 2009 that this was not a problem and the money would be returned... read full review »

I worked for these people, ...They still Have not paid me for me last pay.they gave me a FEW NSF Cheque's .I found out after I left that they never added me to there insurance, so I was driving illigaley They also do not pay there Taxes and now they are paying the price. All I have to say ..whats go's around -comes around. They speak and act nice and soft to there customers but once they r done with them, they speak very bad about the customers and say all the privte things they know about the customers to others. now the goverment is after them for tax fruad read full review »

Excalibur Towing tows your car illegally without authorization. The company towed my vehicle today. They do not allow you to get your vehicle back until you pay them 251.30 cash. I will be contacting the Texas Department Of Licensing And Regulation to file a complaint. The "Towing Ticket" I received did not contain any official authorization. This company is going to be stopped. read full review »

Attention: I bought a SUV from Towns Auto Sale a year ago at the time of purchase the vehicle would not pass marta so the car lot stated they would take it through marta they kept the vehicle for three days and when i went back to pick up he gave me the marta slip in the mean time i hear a poping noise upon turning the steering wheel I was told it was nothing only to find out the cross member suspension bar was broken and needed to be welded back up and also to be thankful that it had not broken because it could have been major. So now I have... read full review »

These people call on home and cell phones. I don't know how they get cell phone numbers because no one has mine other than close family and now Warranty Solutions has it somehow. They call with a recorded message that says this is the final notice concerning your auto extended warranty. I have received in the last two months about 60 final notices by phone. It has cost me about $30 in cell phone charges for them to call me. They say press 1 to speak to an attendant and 2 to be removed from the calling list. Of course you will not be... read full review »

car is still under warrenty, and they want us to pay for all wheel alinement . brakes chatter, roters need ground down.needs new tires, head Lights and dash lights dim at night. they say its normal. It only has 34, 000 miles on it. they are tellling us wheel aline ment should be done ae 8, 000 miles. They want $70.00for aline ment and74.00 for grinding rear slots and 70.00 for roters. I think this is very poor service and they should pay it not us.All these parts shouldn't be wore out with this milage. Inferior parts is what they use and cheap tires to be ware out this soon. read full review »

Whatever you do, don't use Hitman Motorsports. I was ripped off at Hitman Motorsports and you will be too. They proceed with unauthorized work and jack up the price then hold your bike until you pay. I talked to others who have had the same experience. That place is a rip-off. read full review »

I almost got ripped off by Carmax of Plano. They offered me 6500 for my 2005 Toyota Tacoma PreRunner SR5. Told me that they could only get that if they bought or sold it. Well I found on the Carmax site a 2005 strip model PreRunner for 12, 998. I complained to the corporate office in Virgina, and when I went back to the site the car had been removed? Well I kept a copy of the site knowing they may do that. I wouldn't buy a thing from these people. It looks like they are corrupt all the way to the top. Detailed at http://dallas.craigslist.org/dal/cto/1113474229.html read full review »

I purchased a HID headlight kit from this company on eBay. The kit was $239.95 plus $40 for shipping. I chose this company because of the price, and the fact that they offered a One Year Warranty on the item. They recommended professional installation, which I did. It cost me $125 to have the lights installed. After less than two months, the lights started malfunctioning. They wouldn't go on properly unless you flicked them on and off many times. I brought my vehicle back to where I had them installed, this cost me another $60... read full review »

Read this article published in the St. Louis Post Dispatch and BEWARE of this COMPANY! http://www.stltoday.com/stltoday/news/stories.nsf/stlouiscitycounty/story/447B26E994E4BC9C86257593000A3D35?OpenDocument read full review »

I took my car in for a oil change. First they tried to install t he wrong oil filter, then argued when I called them on it. Made me wait 45 minutes while the right one was delivered. Didnt check any other fluid levels and didn't lube it. When I called them on it they tried to convince me I was mistaken until another employee admitted he forgot. VERY DISHONEST and DISREPUTABLE LOCATION. B e very careful . If I hadn't been attentive to what they were trying to pull they would have got away with it.TELL EVERYONE TO AVOID THIS LOCATION. read full review »

When I bought my car I put an extended warranty on it because of the miles I drive every year. I'm within 200 miles of my warranty expiring and I took the car in for service because the a/c doesnt work. At first the dealership was going to take care of the a/c until they found out what I had for miles. Then they told me they had to have an inspector inspect the a/c and then he would determine if it would be covered. After the inspection we were told that it wasnt covered because a rock hit the compressor. This is just an excuss to get out... read full review »

Go to http://oasautos.synthasite.com to read my story of how I lost over $12, 000 dealing with this company, or you can read the story here READ MY STORY ON HOW I WAS SCAMMED OUT OF THOUSANDS OF DOLLARS BY THIS COMPANY, AND WHY YOU SHOULD BE AWARE OF THIS BEFORE IT HAPPENS TO YOU. In March of 2008, I was in a bad auto accident. I didnt have insurance, and I needed someone to fix my truck for me. I had done previous business with this company, but they only had my truck for a few hours. They did complete that job fine, but how... read full review »

I purchased a vehical from the used dealership and paid cash. I paid the aggreed upon price in full in hard cash which and recieved a receipt. 3 years later i go to sell the vehical to a buyer and the dealership never took the lien from the previous owner off the title which was through gmac. The dealership told me that it was not thier fault and to talk to GMAC. After wasting and re-explaining my situation over 11 times to gmac they sent a release of lien to mac haik chevrolet. By this time my buyer for the vehical is long gone and the truck... read full review »

I had an insurance policy through Auto Owner's Insurance Company. They robbed me on two different occasions! The first time, I was involved in an accident, I had my SUV in four wheel drive when it happened and because of the abrupt stop, the teeth on the gear in my rear differential were sheered off at the base. I had a notarized and signed statement from three auto repair shops stating that this could have only happened from an auto accident because the insurance company decided it didn’t want to pay the $1000 repair which... read full review »

Modern Auto Air Inc., when I first called I was told to bring in the vehicle they will do a thorough check up and let me know what is wrong with the A/c. I myself took my Jeep in to have the a/c fixed completely not to have a half way job done. The front desk person is Michael and the one that also tells you what is wrong with the a/c. Why??? He puts on this sweet voice educted individual. He tells me that it's the Blower Motor Resistor, I as a woman I have no idea what this is. I told my husband this in front of this guy when we went... read full review »

This all started March 4th with a phone call to a Jacob Kostrzewa in the sales department. Seemed to be a good guy and tried to help me get a wire harness for a cp3 pump that had gone bad. Since mine was one of the first ones they sent out it had 3 wire's instead of two. After many attempts to explain this i could tell he just didn't understand. He was still trying to sell me a two wire harness for 4 bucks. So i emailed him two very good pictures of the three wire harness on March 5th. He said that the tech new just what i... read full review »

Rented the car in France last summer from Europcar in Avignon TGV station. Returned it 3 weeks later in Rennes and a few weeks later got a bill in the mail which was 300 euro higher than anticipated. Asked them why (the bill didn't specify the reason, just had a letter 'A' as the item name, nice sense of humor) they told me that I returned the car damaged. Needless to say that I returned the car in a perfect shape, I have a witness and they even didn't bother to inspect it upon return. Now I know why. Stay away from thi... read full review »

I sent them $1800 through Western Union and they were going to ship the bike i purchased and then when I received it I pay the other half owed. They took the money and even made me believe they shipped it but it never showed up. They have since changed the phone number from 863-509-8338. They don't return any calls or emails. The guys names are Jose and Brian. Do Not deal with these guys! They will take your money and never ship the product! I learned my lesson the hard way because they make it seem like everything is legite. Pass the word on these Scammers! read full review »

Purchased 2003 Porsche 911 from this dealer in December 2007. Dealer assured me the car had no damage and showed me teh carfax showing it free of defects. A few weeks after getting the car I discovered areas of paint repair. I tried to contact the salesman in January to discuss the damage that was repaired. they would not take my call and would not return my calls. I sent them emails describing teh damage I found with the car. The dealer continued to ignore me. Then a few months later I found broken glass in the trunk of the car so I started... read full review »

Hi, my name is Vivette Hall. We have a 2003 Ford Focus that has been nothing but trouble since we purchased it a few years ago. We have owned many automobiles during our lifetime but have never had brake problems so constantly. We have brakes put on every year. We need brakes again, less than a year since we had the last repair. Will you authorize one of your Rockford dealers to repair this car at your expense? Please respond immediately. I need my transportation but can't afford the repair again. Mechanics often tell us that Ford Focus are known for having defective brakes. Please help me. Thanks Vivette Hall read full review »

i had a brake job done at poorboys tire and the car"s brakes are so bad now that it"s should be a crime to let it back on the road now! the state law is you must have a emergency brake but i don"t it was working before i left it for repairs ! some of the parts was bad but!!!they did not!! contact us to replace the parts!! so what should be done? read full review »

Randall Noe used a $500 "Gas Voucher" to close a deal for a vehicle I bought. They could only supply me one set of keys for the car and I knew it would cost me about that much to get a second set. The Free Gas Redemption company in Florida required $100 purchase of gas each month in order to get a $25 gas card each month. It would take 20 months and $2000 in gas to get my free $500 in gas. I faithfully mailed in recepts for 5 months and got nothing back except my last two mailings indicating they were no longer deliverable. I got ripped off by Free Gas Redemption and Randall Noe. Shame on both of them! read full review »

Poor customer service on 2nd chance bid. Made the process so difficult that the bank pulled out of our loan. They felt that the seller was not credible. read full review »

When the shine wore off my tires, I noticed all of them appeared to be dry rotted based on the cracks on the rim beneath the tread. I opted to buy the car because it was certified pre-owned (CPO), as stated on the window sticker. If I had to buy used, I wanted the security of a pre-owned vehicle. When I contacted Mazda USA, the Customer Assistance staff informed me there was no record indicating the vehicle was CPO. I was advised to contact the dealer to straighten it out. The dealer was the CPO designate not Mazda. I spoke a... read full review »

you can hear the recordings here http://www.autocoverup.com My wife was driving her 2007 Lexus IS250 when it began to accelerate and the brakes would not work. This is her account of what happened. “It was about 4:45 during rush hour on a Friday evening, I was driving on the highway in the center lane, traffic was very thick and I needed to get into the right lane because my exit was about a mile up. I put on my turn signal to get over but the car in the right lane did not slow down so I could not easily get over so I... read full review »

This car lot sales cars that are not safe to drive on the road, all of the cars he has are savaged title and are not repaired very safe, they look good from the out side but if you look close the finders and damaged area has unsafe repairs done on them, I bought a car for my daughter and and there was found 3500.00$ in unprepared damage to the front end on my car, the damage was so bad I had to total the car out for a second time and when asked the owner of the business to fix the damage he only offered to give me the parts, Don't trust... read full review »

Transmission started at $1397 for my Jeep Liberty and ended up $2592. The transmission co, an AAMCO did a fine job on the work, and told me if I had come in off the street the trans. would have been around $1800 to $2000 with a 12 month/12, 000 mile warranty. Now for the part that I am REALLY upset about: The warranty. Went from a misleading Lifetime/Unlimited mileage over the phone, to a Lifetime/Unlimited mileage (whichever comes first) Limited Pro-Rated warranty. They make the transmission shop cover the first 6 months/6000 mile... read full review »

My husband had gotten approved for financing for 2008 Dode Magnum at Premier Dodge in Decatur GA they offered him to redo interior (put in leather) he was given free coupons for oil changes a lot of bells and whistles which made for a good deal Then he was asked if he had a trade in because they would pay his trade in off so he signed over his trade and was give a receipt for that then he was offered additional insurances that he was told he was needed they intell attached that amount to the price of the car which was a couple of... read full review »

Re: 2006 Chevy Silverado GAP Policy # 1061278 On March 31, 2009 we were notified by Service Lloyds Insurance Companies that they were not honoring our GAP insurance that Cowboy Kia of Conroe selected for us in October 2007 for our 2006 Chevy we purchased from you. Their reason for declining the claim is because they do not cover commercial vehicles. There are companies that do have GAP insurance for commercial vehicles, which is what they should have selected for our policy. The salesman, Alex Booker, and the finance manager, sold the... read full review »

bought a fix it scratch removal kit, it didnot work.call customer svc, was told to return merchandise and i would my refund in the mail. 2 mos later-still no refund. read full review »

AAA Greene County We have renewed our family membership for AAA for seven years without ever using it. Tonight, for the first time we actually need it. My husband is stuck in a bad area of town, two hours from home and has used all of his gas and battery power trying to get out of the middle of the road. At this time, he has been freezing for four hours, and if I ever find a way to get to him, I will need to take him to the emergency room to be treated for frost bite and hypothermia. His cell phone died and I can no longer keep in... read full review »