Had to have new french-door style refrigerator repaired 3 times in first year. Finally, they agreed to replace it with new one. After purchasing an extended warranty door hinge broke. Repaired and door replaced but old parts have been here for "dispatch" to pick-up for nearly a month. Today called 6 different times and no one can tell me when they will come to pick-up the large part sitting in my garage. Would not recommend purchasing any large appliances from GE terrible customer service. read full review »

We purchased a Silestone quartz surface countertop in 2002 with a ten year warranty. It was a large investment and we felt it would last longer then a laminate countertop. However, we found a defect in the stone (chip) within six months and now we have two cracks and a seam that is easily noted. The installer said not to worry about the initial chip in the countertop and said we had the ten year warranty to do anything about it. The choice I had was to drill a hole into the countertop and replace the area where the chip is in the... read full review »

Upon moving into our new home in march we were blinded by the fact we are now moving in yes their was still a lot of work to be done because our home was vandalized. We were assure these problems would be fix. 3 days later the door bell rings and it turns out to be the insulation guys tell me we have no insulation in our attic i told them this must be a mistake for we have just moved in he assured me we needed insulation and proved it to me by opening the attack and showed me that 60% of the insulation had blown out. The blew some more in. I... read full review »

Do NOT Buy anything from this Company! Jennifer Convertibles has the WORST customer service I have ever experienced in my life. We ordered a Leather Sofa from them (and not one of their cheap ad models) and after tremendous delivery problems it arrived broken! After another month and additional delivery problems, the new one arrived. And yes we purchased the warranty - WHAT A JOKE!! After a year the front of the cushions have white dots on them. So I called the customer service number and told them of the problem. They made an appointment... read full review »

Order 2 chairs from Furniture Brands Group in early December and still to date have not received chairs nor have I been contacted by the company. read full review »

We ordered about $7,500 of products from him. At first he will communicate with you by email and phone. Once he had our deposit, things went bad. As he fell way behind the 4-6 week deadline by several months, communication declined to zero. We even drove to his house to pick up our products. We found out they were not ready at this point. He promised to deliver them himself, never showed up. He now fails to communicate with us and has kept our money. He has changed the name of his company, changed his phone number and no longer lists it on his website, and he has changed his email. He has an unset record on BBB. read full review »

The DALLAS MORNING NEWS supports THEFT and CRIMINAL ACTIVITY! Repeatedly notified that Design-Legacy (Legacy Trading Company) in Dallas has stolen hundreds of thousands of dollars in samples, merchandise and services from local artists and craftsmen, the DMN continues to promote this scam company in its newspapers, including QUICK. We will continue to notify the buying public about the DMN's blatant disregard for honest business ethics as long as they continue to support and promote CRIMINAL ACTIVITY that harms the local arts community. BOYCOTT the DMN and DESIGN-LEGACY! If you buy from either, you are stealing from local artists! Thank you! read full review »

Notified that DESIGN-LEGACY (Legacy Trading Company) from Dallas has stolen hundreds of thousands of dollars in merchandise, samples and services from local area artists and craftsmen, this show nonetheless plans to display and promote owner KELLY 'IF I CAN TOUCH IT, I CAN STEAL IT' O'NEAL'S illegally obtained products. How can the New York Textiles Market, manages by GEORGE LITTLE MANAGEMENT, possibly defend working with a company under criminal investigation for theft and extortion? We don't understand. If you think... read full review »

I have lived with three Kitchen Aid appliances for the last three years and I am truly disappointed. The dryer began making a loud clunking sound a year in service and it took the repair man five visits to fix. It still makes noise but it is out of warranty and I will replace it soon with something made offshore. Same goes with the washing machine which sounds like the belt or bearings are failing and the refrigerator which makes more noise than my Bosch dishwasher. What a mistake. I have family with LG appliances and they are dependable and super quiet. So be it. Quality is off shore. read full review »

I want to cancel my membership for Essentials for home because the web site for the $25 gift card doesn't work at www.essentialsforhome.com/gcform.html and the way they sign you up after you purchase some thing else on another web site. read full review »

We purchased a sleep number bed with duel controls about 6 months ago. After a fews weeks my half sunk in, I almost have to be helped to get out. I made the bed harder and after a few days back in a hole i was. I called customer service and they sent me out a pad to put underneath the air mattress, because i could feel the hard bottom. That didn't work ! I called again and was told sink holes weren't under the warranty and at that time was told to vacuum the top cushion. Which hasn't helped. My husbands side is fine and he... read full review »

This company PROMOTES THEFT AND CRIMINAL ACTIVITY! Notified that DESIGN-LEGACY (Legacy Trading Company) in Dallas has stolen hundreds of thousands of dollars in designs, merchandise and samples from local artists and craftsmen (almost all the samples they display at trade shows, on their website and in their Dallas offices are stolen) and that owner Kelly O'Neal is UNDER ACTIVE INVESTIGATION by local law enforcement for theft and extortion, George Little Management still decides to let this CRIMINAL COMPANY display STOLEN WORK at their... read full review »

We had the same problem as sooo many others, but we had good luck with getting the bad HV board replaced free of charge even though our frig. was 4 mos. out of warranty. It seems to help if you mention this website when you call and tell them you know the scope of this problem. All in all, we were pleased with the service we received. We had a new board at our house within three days and installed the next. I did have to help him with the programming, this was only his second repair for this problem. we've been pleased with this frig. otherwise, I just hope there are no other problems headed our way. read full review »

We ordered or furniture in early Oct. 2007. We new the date we closed on our new home and new the estimated time for delivery and coordinated it so. Well Upon receiving the furniture in mid Nov. we noticed that almost every piece was damaged or missing pieces. On top of that some of the items ordered were never even placed. Upon speaking with the store manager about items being the wrong color and damaged they agreed to rush us new furniture. Well Christmas came and went with family sitting of folding chairs, still no word. Finally got in... read full review »

We purchased over 1200 sq' of laminate flooring in Sept. 04. It was installed according to directions, using top quality underlay. The laminate started to separate and huge gaps showed. I called Quickstyle. Joe DiNardo came to our house on April 18/07. He said he would take a report but that it would take a few weeks to get back to us. We didn't hear from anyone from Quickstyle. I called Joe back on Nov. 21/07 and asked why no one has called me. He said he has been "waiting for paperwork" from the store where we... read full review »

On 11/20/2007, I ordered a dishwasher and paid for installation, as a Christmas gift for my mother. The item arrived and a date was set for on or around 11/29/07, to have the item delivered and installed. The dishwasher was delivered and installed a few days after. Once the installation tech. left, the dishwasher immediately began malfunctioning. Sears was called and a different man arrived to check it out. Once the man looked at the machine he said that the machine was faulty and that a new one would need to be ordered and someone would... read full review »

I am currently in the process of moving and called bell south to set up services. They a running a special to receive 3 services for 99 .00 per month. Phone service, DSL, and direct TV. There was to be a 50.00 deposit total, because of credit issues. Upon calling the company to change the installation dates, I was informed that they would need a credit card # , to pay for my DSL services. I was told that they would have to debit my account monthly, just for dsl services. Not only did the customer service rep not discuss this with me, I wa... read full review »

My Whirlpool refrigerator froze up so I have a service contract with GE and they referred me to A&E because my refrigerator is a Whirlpool and not a GE appliance. We waited all day for them to come and finally he shows up towards the end of the day. The tech was not pleasant at all and acted like he didn't want to be there. Well I brushed it off thinking he is just tired and it has been a long day for him. He took everything out of my freezer, unscrewed the back panel and took that off, and then took a hair blow dryer and blowed on... read full review »

I worked for Universal for 2 months. In the beginning, I was very motivated! The opportunity sounded great, the way they presented it. I wanted to run my own office in a few months, which is what they said would happen. I jumped out of the gate running! The first day-- they call "training"-- I went with a man that was very good at his job. I knew that I could be great, so I was excited to begin my new career. I soon found out that it was door-to-door sales & not much more. The only paycheck was $25 per signature, and there wa... read full review »

I to ordered from oneclickfurniture without any success. Like my mom always told me. "If it seems too good to be true it probably is". I do have a few suggestions: 1) Always google a company before you order from them (I failed to do this although I order online all of the time) 2) Never pay for a product until it is shipped (if possible) 3) By law, if you are given a delivery date, and the product does not arrive by that date you are not obligated to accept a later delivery date (My order was to arrive on the January 15th, I called... read full review »

A&E Factory Service repair is horrendous! They should be put out of business! Had I known just how horrible they were I would never, and I repeat NEVER, have contacted them. They are liars and they are completely incompetent!!! They came to fix my Fisher & Paykel dishwasher nearly 3 months ago. My appt time was scheduled for between 1 and 5 yet no one showed until 7pm. The guy who came diagnosed the problem and said that a part would need to be ordered and that he could do so and re-schedule to install it in two weeks (they... read full review »

I purchased a sub zero 601 stand alone freezer unit new in march 2002. The unit was delivered defective. Many different problems cropped up over the years. Blown defrost heater coil, ice maker malfunction, outer seal leaks. The unit has been serviced more than 25 times in less than 6 years with an average mean time between failure of approx. 3 mos. Finally Sub zero decided that they wanted to replace the unit at my cost. I personally think they should be responsible since the unit has never functioned reliably. For only 1500.00 plu... read full review »

I to ordered from oneclickfurniture without any success. Like my mom always told me. "If it seems too good to be true it probably is". I do have a few suggestions: 1) Always google a company before you order from them (I failed to do this although I order online all of the time) 2) Never pay for a product until it is shipped (if possible) 3) By law, if you are given a delivery date, and the product does not arrive by that date you are not obligated to accept a later delivery date (My order was to arrive on the January 15th, I called... read full review »

I too ordered from oneclickfurniture without any success. Like my mom always told me. "If it seems too good to be true it probably is". I do have a few suggestions: 1) Always google a company before you order from them (I failed to do this although I order online all of the time) 2) Never pay for a product until it is shipped (if possible). 3) By law, if you are given a delivery date, and the product does not arrive by that date you are not obligated to accept a later delivery date (My order was to arrive on the January... read full review »

I owned a vacant home in Federal Way WA and wished to have one time fertilizing and insect spray before putting house on the market. He assured me that this was fine. I live in California and asked to be billed there providing a billing address. Upon a subsequent trip to the house, I discovered wet bills for additional work on the front porch (not in an envelope) just thrown on the porch. I made a phone call and received apologies and would change the billing address. I paid for one additional application that had not been... read full review »

Purchased the Rain Bird Model ISM-9RS Automatic Sprinkler timer as a replacement unit. We have had this unit approximately 1 month and have yet been able to make it function properly. We called customer service at 1-800-724-6247 for guidance on programming the unit. We were informed that any information would cost $5.00 billed to our credit card. we paid the fee, got information that was contained in the written instructions (which were no help). using these instructions we were still not able to make this unit to operate properly. Again we... read full review »

On 1/11/08 I noticed an electrical odor and my Jenn Air refrigerator was warm even though it had power. My husband called Gunn Appliance Service from from the Yellow Pages and explained the problem. They said they could be there between 12-2pm and it would be $60 for a service call. this seemed fair and we agreed. The service man arrived at 2pm. Immediately found a burnt relay. This is an exact relay I can buy for $22.00 anywhere. He then presented us with a bill for $245.00! The man had not been in our house 30 minutes! We called... read full review »

Ordered a washing machine/dryer from this company in early Dec 2007. The washing machine was damaged in transit. NUMEROUS calls, emailed pictures, and general RUN AROUND have followed during 4 weeks of EXCUSES from Rainbow Appliances "Customer Service" Dept. On top of that..YOU MUST CALL THEM... even when they PROMISE to call you back or you will NEVER HEAR FROM THEM! Fortunately for us, VISA is now handling the matter and we have been assured that the charges will be REVERSED. We'll see if Rainbow calls us back once we... read full review »

I ordered a massage chain in May 2007. I was supposed to get in in Oct 2007. It is Jan 2008. I still did not get it. I paid them half. They say that my furniture is stuck at customs in port of oakland. I don't know hoe to get my money back. They have $1200 of my money. read full review »

9 Nov 07 I bought this washer. Didn't work. Called company and told to call for repair. Called repair daily for 4 weeks without a return call to set up appointment. Finally got a replacement washer. Didn't work (suspect replacement was another returned model, or floor model). Called for service. Wait 3 weeks. Repair (A&E) shows up 4 hours late, makes me take dryer off of washer, looks inside and says a part must be ordered. Says that in order for repairman to access I must take dryer off of washer again. I put dryer back onto... read full review »

I purchased all Ge profile appliances for my new home in November 30, 2007. The dryer started immediately to make a loud grinding noise. The service man came out three times and the third time he replaced the tub.. lets see if the noise goes away. I also have the above the over profile microwave that shakes and makes a loud noise.. the repair man came out three times and eventually replaced the fan.. the noise still continues... he said that after three times GE would replace the microwave.. I called the 800-386-1215 number and got a person... read full review »

BEWARE This company and www.usgolfsupply.com are run by the same scammers who ran GATELYS. Just search Gately's here and you'll see how many customers and vendors they ripped off. Once again, do NOT DO BUSINESS WITH hometanningsalon.com or gatelys.com read full review »

THE COMPRESSOR ON MY REFRIDGERATOR WENT BAD.IT HAS A 5 YEAR WARRANTY STILL IN AFFECT.I CALLED SEARS SERVICE.HE CAME AND I TOLD HIM THAT THE COMPRESSOR WAS BAD BECAUSE I HAD SOMEONE LOOK AT IT.HE TOOK THE BACK OFF AND REMOVED THE THERMAL PROTECTION RELAY FROM THE SIDE OF THE UNIT AND TOLD ME THIS WAS THE PROBLEM AND SAID IT WOULD COST $285 DOLLARS TO REPLACE IT.THE PART WAS BAD BECAUSE THE BURNED OUT COMPRESSOR MOTOR START WINDING DESTROYED IT .THE PART COST $35 DOLLARS AND I KNEW IT WOULD NOT FIX THE PROBLEM.I TOLD HIM HE WAS OUT OF HIS... read full review »

I NEVER RESEIVED MY JEWELRY ARMOIRE AND I NEVER RESEIVED MY MONEY BACK. EVERY TIME I CALLED THEY TELL ME THE SAME STORY. I PLACED THE ORDER ON 09/28/07. read full review »

Our Manager, Alisha Crittenden, is personally the rudest person I've ever met. She informed us our dog wasn't allowed in the apartment because he is over the weight limit. We took our dog to kentucky when we went home for christmas and left him with my father. When we returned she accused of us still having the dog, lied about the maintenance man seeing me with the dog, called my husband's commander. (He's military). When my husband's sergeant came to look through our apartment he verified that the dog was not in fact... read full review »

I have bought the Sears Kenmore HE3 Elite Electric Dryer 5 years ago. Door handle keeps breaking off and I keep replacing it. Sometime it breaks within days. It is a faulty design. There are thousands of people with the same problem. There are forums dedicated to this problem Sears has done nothing to fix the problem. Check it out at: http://www.epinions.com/msg/show_~threads/cat_id_~17/id_~5493/forum_id_~409 I have called sears but did not get anywhere. Something must be done to make Sears respond to customer complaints. read full review »

I made the mistake of purchasing a Samsung Inverter Air Coditioner Model SH12BWHA in August. It worked briefly. When we contacted the service agent he diagnosed the problem as lying with the inverter. Replacement parts were ordered and after 4 weeks the wrong part was sent from Sydney. Three weeks later the right part arrived and was installed by the service agent. The air con worked for three whole days!! and then broke down again. One service agent advises he no longer will work for Samsung and the other one cannot come for 4 weeks!!... read full review »

This is a complaint against the General Electric Company for refusing to honor their stated warranty on a dishwasher installed in September 2007. Briefly, the new General Electric dishwasher we purchased has a stainless steel tub. Shortly (i.e. 2 weeks) after installation a number of small, pinhead-sized pits in the surface of the stainless tub were noticed due to rust rings forming around them. The area covered by these pits continues to spread. We now regularly scrub the rust off to avert possible health hazards associated with rust... read full review »

Rip Off!! To bring you up to speed, I bought this table and 6 chairs from your store back in June 5, 2007. I also bought a 5 year furniture protection plan with it. Few weeks after the purchase my wife found strap marks on table which insurance company employee (Charlie) found to be related to delivery and told us that table top will be replaced. Late last month me and my wife were injured by screws coming out of 4 different chairs... which repair technician Dave (from Rosa's) came and fixed. He told us that screws were longer than... read full review »