They send 2 emails one for smart savings, with one id#, and another privacy matters123 with another id@ when you try to cancel they ignore you and wont except my input 3 to discuss the emails i received, when i press 5 for canceling their phone service goes off. I have tried about 8 or more times and the same thing happens, and i sent an email which they totally ignored yet they send me emails thanking me for taking their service and am billing my credit card for something i did not authorize. And was never able to use the trial period. They are deceiving people with the way they are advertising, i think they are a scam and unethical. read full review »

They are liars and try to steal your money. One time I was owed 80 hours of vacation and they only paid me 56 hours. I called up area coordinator Wendy Guillen-bank to resolve the situation (212-603-2706) and she said it would be taken care of. Weeks went by and no money was returned for vacation. I called her back and she gave excuses and the runaround. I called up california corporate HQ and they stated that others have complaint about her too. I got my money back in 3 days. Them my supervisors complained to me that i caused problems for... read full review »

Purchased a reclining chair on October 3, 2007. Shortly thereafter noticed that a tack or nail was about to punch hole through arm rest. Called the store in November with no success. Emailed corporate office with no success. Left message for store manager with no success. Spoke to their customer service who promised follow-up with no success. Called the store today, January 12 and advised them to come and pick up their chair... You can guess what they told me. They told me that the service technician would call today... heard that before... read full review »

I bought windows from this Menards store. I gave them the exact window size opening. When I went to have the contractor install the windows, the contractor said that because of the rough opening that the customer service rep put in the windows were made smaller than the size that I ordered and now they don't fit. I took the windows back to the Menards store and the Manager Edward refused to allow me to reorder windows, not to mention his rudeness. Now, I am stuck with windows that don't fit. read full review »

Dear Madam / Sir, We have been using Cooking Gas Cylinders supplied by M/s. Subhalaxmi Gas Agency, Bhopal, Ahmedbad. (Phone : (02717-235435 / 235977; mobile : 09427710276, Owner : Mr. Dharmendra Shah - 09426058927. We have been supplied a Gas Cylinder which has expiry - A-07 (First Quarter of year 2007) when we asked the Agency they said that they will replace the cylinder. This is a gross negligence on behalf of the company Indane & it's distributor. It is playiong with the life of consumer. The agency individual ha... read full review »

Durabrand blender type TSK- 9368AP didn't have a top to the lid. We put our hands over it to try to make a dish and I smoked out the house. Even after it was unplugged. I would like you to be informed in this crappy product. read full review »

Multiple Issues with this business have included the following: 1. Had an alarm event that required notification to the local police department. 45 minutes later, the police department had called back -- long after I called them directly and they'd been to the premise -- to advise me that they received a call that was misrouted and transferred trough various sources (phone operator, state police, county dispatch, finally to my local police) because ADT had the wrong phone number for the local police, despite our providing the correct... read full review »

After several cancellations and no shows by A&E Services, contracted by Sears to check our broken microwave oven because it is under extended warranty, we are taking it out ourselves and returning it to Sears. A&E also told us a few months ago that we needed a new dishwasher... it was just the timer! Will no longer purchase from Sears or permit A&E Services anywhere near anything we own. read full review »

On October 27, 2007 I ordered a Dinette Set from Dinettes & Stools in Herndon, VA. I gave a 50% deposit, by check and I was told my furniture would be delivered before Christmas. Since the week before Christmas I have been calling the store concerning this furniture and have been told essentially the same thing that I am reading in other ripoff reports. That the person I need to speak to is not in and he will return my call. I have called repeatedly but have not been given the respect of a return phone call. I have informed the person... read full review »

I had a very poor and abrasive manner demonstrated by one of the Homecare call handlers just now. he is called Dean on 36279. He has refused to give me his surname or put me through to a supervisor in spite of the call clearly going badly wrong. I rang to say that we had water seeping out of our heating pump. He offered an engineer on Mon am (some 60 hours away). When asked how i was supposed to manage with water coming out of the boiler and that i was paying £200/year for coverage he simply repeated aggressively that the... read full review »

Bottom freezer door broke straight off 3 weeks after purchase and company says not covered in warranty b/c its "normal wear and tear". The ice maker is pathetic and puts out about 12 teeny cubes a week. read full review »

I would like to express my outrage at the monopoly power which Enbridge Electric is using to fleece electricity customers, and because competition is prohibited we cannot switch to a different provider. This monopoly is not in the interests of consumers and this should not be allowed to continue. In the US residents of condos and apartment buildings are allowed to have a choice as to their electricity provider and we should be allowed to have competition as well. Before Enbridge came to my building we were paying much more reasonable... read full review »

BUYER BEWARE! These people are crooks! Watch out for Judy. They seem to be very nice until they got my credit card; the next thing I know they have almost $800 and we have nothing to show for it and we are now in the process of incurring the legal fees to fight them for our money. We also had to close the credit card account for fear of further fraud by this company. Consumers don't need to deal with these kind of people. In the six months that they have been open they have already racked up several complaints to the Better Business Bureau. read full review »

This company is a complete fraud. They do not place, ship or fill furniture orders. Placed order on 8/29 for my son's bedroom set. 4 months of stories from Susie, Stephen and Al. Order lost, released, waiting for pick up... I finally broke and couldn't deal with it anymore. So now they've had my money for 4 months to do who knows what with. Thank goodness Mastercard filed a suit and credited me back. When I called to cancel the order I couldn't even get a live person to talk to me. Not that there was an order to... read full review »

Like many others on this board I am having an awful time with Samsung. We purchased a Samsung RS2555SL side-by-side unit in 2005. Last Sunday it quit cooling and we lost all the food in it. A call to Samsung on Monday said that the unit was still under warranty for the cooling system (5 years) and they gave me the phone number of the local repair agency and sent them a FAX. A technician came out and confirmed that the compressor was bad but that he didn't have a unit as Samsung parts are never stocked locally (unlike domestic brands). He... read full review »

We're pissed and ripped off. Nov 2006 we purchased a Kenmore washer for <$425 ($500.99 w tax & delivery). It is in our vacation home WHICH IS USED ONLY A FEW TIMES A YEAR. It has been used less than 75 times and the timing switch broke. The Sears Repair Service in Tampa tried to sell us a warranty for $214.99 when we called for service. That is 50% of the cost of the machine. The machine was only 2 mos out of warranty. A timing switch should cost about $50 & it should take only 15-20 min to replace as we had a Kenmore... read full review »

These guys are absolutely horrible with their customer service. bought a refrigerator door gasket that arrived with a twist in it so that it was un-installable. I decided not to wait another week for shipping so went and bought one locally. When I contacted them to return the damaged part the woman I spoke with was rude, abrasive and basically said sorry your problem can't help you. I wrote a heated email to them and two weeks later I get a RMA number to return it--shipped it off the next day and they received it the day after... read full review »

We like many of our readers were promised a free vacation from Tristar telemarketing, if we allowed their rep to visit. The visit turned into a long winded pressure sales speel for their vacuum cleaner oh sorry "cleaning system". From the very beginning we told the rep that were not interested in purchasing the product, and repeated this statement several times during the entire episode. At the end of the process the rep expected us to pay $2500 for a vacuum that we didn't need or want. When we finally broached the free... read full review »

This house was built in 2004 and had a tile counter top constructed. I purchased this house in 2006 from Richard Suttle (contractor) and shortly the grout started cracking and coming out. The tile is loose all over the counter top. I contacted Richard Suttle and he contacted Rease Dunn (the tile layer) but this Rease Dunn will not contact us about this problem. He put the tile directly on plywood and appears not to have used waterproof glue as the tile shifts cracking the grout. We do have to have the tile removed and replaced. Is there anything we can do? Thank you, Mike Kamphaus. read full review »

The technician was very rude. We asked what happened? Because it did the same thing before. He said I don't know what the tech did before. I tried to ask another question and he snapped and said it's done I put a heater in. He packed and walked out as we were trying to ask another question. Very POOR CUSTOMER SERVICE. read full review »

Fedders sells air conditioners at Walmart and Sam's Clubs across the nation. The problem is it takes 6-9 months minimum to have one serviced and longer than that to get any satisfaction out of the company. I live in Montgomery, AL (the state capitol) and can't find a service provider. The ONE that was here said that Fedders was such a terrible company to work with that they now refuse to service any of their products. Also, the one service provider said that 90% of their work was faulty air conditioners that they could not get... read full review »

I purchased an item and when I received it, it was the wrong item. It was listed incorrectly on their web site (and still is!). I requested an RMA the same via their web site. After more than a month, I still do not have the RMA. They are blaming the manufacturer because Home Annex uses drop-shipping, so only the manufacturer can take something back. This is bullsh*t. They are just incompetent and slow. Plus, if I ever get the RMA, they tell me it'll still take almost a month to get credit. This company stinks. DON'T USE THEM. read full review »

We bought a top of the line Stearns & Foster Mattress with the expectation that it would last at least 10 years or more. After only 2 years, the sagging in the mattress makes it almost unbearable to sleep on. Both of us wake up stiff, sore and feeling like we got no sleep. The warranty is void because it is stained due to my son (who is a baby). I just want to let anyone who is considering an expensive mattress from Stearns and Foster... save your money. Do not buy this mattress. It will be sag after only a few years and the company... read full review »

I have purchased Whirlpool washing machine in june'07, the model is fuzzy logic. We had problem in the inlet tube and outlet tube, after 2 days of complaint a person had attended the complaint. But the service was very poor and did not respond properly to the questions we asked for. Also he was very rude which made my old parents very upset. Now i really regret why i got this company's machine seeing such people in these companies. Hope this complaint will reach the company and also i would be calling them up and informing over the phone. read full review »

January 8, 2008 Respected Sir, On 7/01/2008 at 11:00 a.m., I lodged the following complaint at The Area Manager, I.O.C. No.500, Annasalai, Teynampet, Chennai - 600 018. But no action has been taken yet. On 2/1/08 my gas cylinder was exhausted and so I was forced to get a gas cylinder for Rs.650/- Please take necessary action. Thank you, Yours sincerely, P. STALIN ------------------------------------------------------------------------------------------------- January 7, 2008 From P. Stalin New No.18, Old... read full review »

I am a consumer of HP Gas from their dealer Amar Gas Agency , Mohali ( Chandigarh). I got the connection from agency few years back but i am really upset by the games played by the dealer. The telephone no. for the booking, given on the booklet is 0172-2226618 & 5097935. But when you call either there is engaged tone or the no. keeps on ringing with no response. My family has to face lot of hardship as gas delivery situation is really bad so if we don't book on time there are lot of issue to keep the stove burning. When we go and see... read full review »

THE OVEN IS NOT SWITCHING ON WHEN IT IS CONNECTED TO THE MAIN POWER SUPPLY. read full review »

I so wish I had read this board before I purchased something from HH Gregg. I went there on New Year's Eve to purchase a Vera Wang Komen mattress set. I had done my research on which mattress set I wanted so all I had to do was walk in the store and pay for it and set up delivery. So the sales guy says they don't have the box spring at the warehouse so he has to look for it. He starts ringing me up, so I ask if he found the box spring and he says yes. As I'm leaving out I decide to check the serial numbers to be sure... read full review »

I went into United Furniture in Edmonton to purchase a brown leather sofa and 2 chairs. I purchase them and they were shipped to my home in High Level via Rainbow Transport. The lady that filled in my receipt and accepted my cash payment for the items was too lazy to fill in my name and information. As my daughter Kandice had purchased items there in the recent past she stuck my cash receipt under her name. I did not realize this till after I got back home and when I contacted United furniture they refused to change the receipt to my name... read full review »

I recently bought an LG 320 Combi Metalic Fridge from Dion in Boksburg, South Africa on the 16the August 2007, but had the fridge delivered to me on the 5th September 2007. At the beginning of December 2007, I noticed that the freezer at the bottom was over freezing and the bottom door could not close completely but the temperature was on 1 degrees . Then I decided to defrost it and it was ok. Then when I switched it back on it would over freeze again, this time I couldn't even open the first two top shelves . Then I reported it to Dion... read full review »

My father had booked a flat in Jains Green acres through Jain Housing in pallavaram in January 2006 since he thought they were a professional organisation and based on their brand name.It was mentioned to get ready for occupation in October 2006 and the sales guys said by july/august 2006. It is Januay 2008 now and still they haven't completed the entire project as mentioned.I guess only by June/July one can except things to shapeup.Even though the management came for some 2-3 meetings etc after putting pressure from all ends and... read full review »

dear sir i had parchase a nokia cell phone(7610) but this cell phone has a hardware problem since starting nokia care (sonipat,haryana,india)sent this mobile for two times for reparing but there is no benifits of this due which i have facing problem of this handset so plz change my hand set or repared proplely my jobsheet no=js113123476/060307/1 emi no=3722730/2854375 product code-0517282 read full review »

I requested a service call on my refrigerator set up for 10/13/07 1-5pm-tech showed up at 8:00pm. He charged $260 for a part inside the refrigerator that did nothing to make the refrigerator to start make ice on the inside and dispence in the front. I called to request a second service call scheduled for 10/27/07 to find that the refrigerator a frozen line and that my tenant should defrost the refrigerator and then the ice maker would work. We asked the tech if the original part that was replaced for $260 every needed replacement and he... read full review »

Dear Sir or Madam I am writing as I am very disappointed in the way I have been dealt with by Argos. I placed an order for a sofa on 7th November 2007 at the West Bromwich Store. It was an order for Phoebe Right Hand Corner Group - Natural. ref: 6283508. We were told on this day that the delivery of the sofa will be around 35 days of placing order. We called customer services and were told that delivery would now be on 21st December due to the Christmas rush period so we waited. We waiting till this date but still heard nothing, so we... read full review »

These people are SCAMMERS!!! We caught this dishonest company and their technicians right in the act today. We called in for service and two A&E (Sears) Technicians were sent over to check out our KitchenAid Model #KUDI01FLWH dishwasher that wasn't heating up to dry the dishes. First thing they did was to test the heating element with a ohm meter and they stated that it tested out good "supposedly per them and their equipment". Then they went on to state that our issue was with the amount of dishwashing... read full review »

I purchased three couches and a dining room table and chairs. The chairs arrived they are beautiful. the first couch arrived it was not the same as the floor model (significantly different seating cushion) I called and told them they said there would be a 30 percent restocking fee on the couch and the other two that I had not rec. yet . Not wanting to dump the 30 percent, I told them to deliver the rest, they scheduled a date then and failed to deliver on that date I had taken the afternoon off from work. The "supervisor" was a... read full review »

I purchased a "Whirlpool"make "White Magic-Aquashower F45" model washing machine in 2001. Last week when the machine was started for washing operation after programming, water was turned automatically; but instead of being stored to the required level for washing it was drained as it gets into the tub. Hence washing operation was abandoned.However "spin" operation when selected is done without any problem. When the local service provider was contacted, he said the entire control board has to be replaced and it would... read full review »

After several years of normal use, this rather high priced bathtub has several large rust through spots around the drain and in the middle of the tub. The rust in the middle of the tub consists of about a dozen or so parallel lines that to me suggests a manufacturers defect rather than normal wear and tear. Plus, we have used a rubber bathmat the entire time, so it has not even been subjected to normal foot wear. Do not buy Americast! Buy a cast iron tub. read full review »

i had booked a parcel from goa to be delivered to lucknow with the wp no as 123912107.it has yet not been recd at the directed add.plz do the needful at the earliest. your sincerly r s bhandari read full review »