I ordered a sleigh bed from Ashley furniture in April to be delivered April 30, 2006. My furniture was not only delayed but it was scratched/busted where the delivery man and he was afraid to admit the truth. He dropped the headboard but never let me know he continued to make me think my furniture was on the way. At 7:00 pm is when I called the warehouse and the manager informed me the headboard was busted and it needed to be reordered. 4 days later my furniture was finally delivered. A store manager at the Duluth location in Georgia... read full review »

I had a purchase at Moda River Edge 1001 Main Street on around 9/2/2006 with my invoice #138704. I paid total $3209.06 which included a sofa set, dining table with 4 sides chairs and coffee table. The order was getting delayed again and again. When it finally arrived after a few times of delays, there were two items missing which were the coffee table and dinning table with chairs.. I contacted the store right away but they had no idea why. I went to the store and talked to the customer service Manager Mandoli. She said she would try to... read full review »

I purchased a living room set (couch & 2 chairs) from Raymour and Flanigan in October 2005, the salesman stated how they stand behind their products and convinced me to by the"Platinum Protection Plan" for only $199.95. This plan covers five years. Almost one year to the day one of the leather couch cushions started getting faded white lines on the brown cushin. This is labeled as NORMAL wear. I have never had a couch wear this fast especially when no one is home during the day to sit on it. If This is what this company consider... read full review »

We purchased three pieces of granite and one cabinet all full price. The cabinet was installed with a dent in the side. We purchased a new cabinet (not a second hand cabinet). We also requested a cap to go on the side of the cabinet (this would cover the dent). However, Zabi stated he would not install the in cap. He also stated that he could not meet our standards. Our standards-you mean when we purchase a item and pay full price we cannot expect a perfect cabinet!! Beware of this company they do not attempt to resolve their issue... read full review »

I bought this product in Jan 2006 and it stopped working after 3 months. I have logged several complaints regarding this and no one has come to my place and they have not tried to contact me as well. Their service is one of the worst after sales support. My sincerer advise for the people is not to buy the euraka forbes products. Their customer support is also pathetic. No one listens to us. I am planing to file a case in the consumer court for this. Please encourage all your friends not to buy any product from eureka fobes. They are the No1 cheats in this world. I regret for buying this product. read full review »

Amoz and Thomas Lamb (owners) of Amoz-Lamb construction (Lambs Construction) are constantly cutting corners. Their work is sub-standard. I have pictures to show their shoddy work... While I do not blame the workers, I do hold Amoz and Thomas responsible. They have not followed our signed contract nor have they come close to following prescribed building codes. Unfortunately, from the beginning of construction, I have had to constantly call Amoz-Lamb Construction back to correct substandard construction practices (see pictures). Numerous time... read full review »

I bought four chandeliers from them. The quality is inferior, they came in a million pieces that I had to assemble, they don't accept returns, and THE CHANDELIERS ARE NOT UL RATED, plus the people are rude and unresponsive. I checked with the Better Business Bureau and there are 90 complaints against them during a 36 month period. I wish I had checked websites like this before I bought. Company details: Spectrum Inc., Farmingdale, NJ read full review »

31 August 06: AEFS told us they would replace the entire freezer door and the electrical components in it. They said all the replacement parts would be sent to our home and to call them when we received them all to arrange for them to come back out and remove and replace the parts. 17 October 06: Still no door, only the small parts. We have called and they say the door was never ordered. They say well golly gee guess we will order it. This has gone on for over two (2) months now! They are rude and indignant on the phone. They only offer the... read full review »

We have moved into a new property in the past 3 weeks and unfortunately it has a gas pre-payment meter. I phoned British Gas to get a card to allow us to top up the meter and they assured me one was on the way, in the meantime they sent out an engineer to give us the £10 emergency credit facility. This was nearly 2 weeks ago and, after several more phone calls, I still have not received a card and now I have run out of gas. I therefore have no heating, cooking or bathing facilities until this is resolved. I have phoned British Gas today... read full review »

A tale about A&E Factory Service - more accurately know as A&E Factory NON-Service - for a Whirlpool Dryer in Raleigh, NC. On Sept 6, an A&E technician is dispatched to our home by Whirlpool Warranty Service to diagnose a problem with our $900 Whirlpool dryer that is less than 1 year old. The technician says the electronic control needs to be replaced, but does not have the part, and will have it ordered immediately. A&E calls back later that day to inform us that the part is not available, has been ordered and should... read full review »

Designs in Mica and Wood owner Paul keeps telling me that they do great work and can make all their defects go away but after dealing with them for over a year now it has not happened. Their employees come to our home with shoddy tools at best and are several young boys in there early 20's without training. The owner calls and blames his problems on the workers and the workers say the boss is never honest and can't be trusted at his word. My wife and I spent about 30k with this Company and can't get file holders for the... read full review »

I placed order for modular kitchen and wardrobes to COOKSCAPE / ORCHID designs and am suffering from it. I just wanted to alert you guys about them. They have offices in Koramangala (next to Sukh Sagar) and in Jayanagar. They will speak as if they are professional, blah... etc and in the end are worse that carpenters. For my apartment they collected the money on delivery of material on August 21,2006. There were short supplies of major item like doors for kitchen unit, laminate for wardrobe, etc. More than a month,they have not... read full review »

On Wednesday, Sept. 27th, we had a sales rep. visit our home regarding the installation of laminate flooring in my kitchen. We scheduled the installation for that Friday, September 29th. When the installers arrived, I was informed that the factory had shorted the amount of tile needed to complete my kitchen. After making numerous phone calls, I was informed that somebody would be bringing the needed materials to my home so the installers would be finished that day. When the extra box of tiles arrived (which, might I add were brought by a... read full review »

This company has been the biggest let down of all purchases I have ever made. They gladly took my order of over 7000 dollars and said the furniture would come in six weeks and twelve would be the longest. After 5 months and still no phone call back to my enquirey, I gave up and cancelled. They told me they would give a full refund and I expected it the next couple of days. It has now been over a month, and they ignore all my phone calls and even hang up on me when I call. I am now looking for a lawyer and have to go through the painful... read full review »

KROON'S Construction, Vancouver,WA. Beware of purchases, they will say one thing, recieve another, be sure it is in writing, before signing. Ordered windows would not fit, call after call no response, finaly paid to keep credit in good standing. Measure sizes upon delivery to avoid extra charges etc. on any purchase. BEWARE !!! read full review »

My complaint is about a furniture store in Indianapolis, Indiana. I ordered a few pieces of furniture from Gerdt Furniture in July 2006. When it arrived I was going to drive to Indy and pick it up to avoid any additional charges for delivery. However, after talking to the warehouse on 2 occasions I was told that the delivery charge would only be $35. We discussed this at some length as I was skeptical that this would be the total charge, but I was reassured three times during the conversation that $35 was the charge. Based on this information... read full review »

I purchased Furniture from Bassett Furniture the wood is already rotting away and half the wood is not even stained and if it is stained it's all different colors stains. Also there looks like they cliped out pieces of the wood on some of the furniture where it should be totally flat and smooth and there are indents of circles also in the wood that should not be there at all. Now I have to spend my own money to get all the mistakes they made taken care of because they are unwilling to do so. The Bsssett people are very rude too. read full review »

Upon returning from a week long vacation we discovered our new 6 month old Sears Trio refrigerator stopped working. The freezer section was fine. Everything in the refrigerator section had to be discarded. We called Sears, 1-800-469-4663 (July 15, 2006) for service as the product was under warranty. We were told they could have someone there on Tuesday - July 18th, 4 DAYS LATER! This infuriated me, it's the middle of summer, and we have no refrigerator for 4 days. The service technician arrives 4 days after our initial call only to tell... read full review »

I had my house painted professionally using Cabot stain. Within six months, it began to peel extensively. I never had a peeling problem with other stains. Cabot will not be responsible for the damages I have incurred. read full review »

Dear Readers, My husband and I ordered cabinets from Cabinets4Less.com in December, 2005. We posted our complaints about this company in February when we still hadn't received our cabinets. We posted our complaint with the Attorney General's Office in New York. We also used the services of our friend who is a private detective. The owner of Cabinets4Less did stay in contact with us. Finally, after many emails and many hours of using different agencies to help us we did get our money back. THIS IS WHAT CONSUMERS SHOULD KNOW ABOUT... read full review »

I ordered a leather sofa on 7/4/2006, it was delivered on 7/22/2006. When I first sat on it, it wasn't as comfortable as I thought it would be - It certainly felt different from the display one. But more than that, I felt really uncomfortable of the leather smell. I started having headache and nausea when I sat on the sofa. I felt sick all day, and had to take anvil. I went to the store the next day and explained my situation. but the store manager seemed very upset, as if I made her upset or what, and told me they couldn't do... read full review »

American Furniture Warehouse at Fillmore and I-25 We purchased a sectional and ottomans from American Furniture Warehouse and dealt with a foreign woman at the register. She did not tell us that the delivery window is set by the delivery dept. and is entirely inflexible. I explained that my husband works nights and would be home at 9 am on a particular day.. She agreeably set our delivery up and when I called re. the delivery window, they said it was 8am to 10:30 am. I explained the conflict and asked for either an afternoon window or to... read full review »

Dear Complaints Board, I don't know if you are the correct organization for this complaint, but I would appreciate your forwarding to the appropriate party. I have been without electricity in my home in New Rochelle, NY since approximately 9pm Tuesday night, July 18. I have made repeated phone calls to the utility and needless to say, with each call the projected turn-on time gets later and later. Last night I spoke with a supervisor who told me that I might not get electricity until the weekend. She informed me that storm damage... read full review »

We purchased Rhino decking in 2002/2003. By the second summer we noticed that we were getting a lot of mildew spots on the boards and the spaces between the boards were narrowing. This was getting worse as the summer went on. Then it began buckling and pushing the railing system out. After contacting the company they asked us to send them pictures of the problem which we did. They said the problem was because there was no spacing between tthe boards and that we installed the deck improperly. We tried to explain that it had been put together... read full review »

My name is Ankur Vaidya I live in South Plainfield, NJ and work as a field engineer for a Construction Design firm. I want to make my fellow citizens aware of what i went thru buying furniture at Ashley Furniture store in North Brunswick, NJ. I bought the furniture on July 13th and paid for it in full on that day. I was told the furniture will be delivered in 4 to 6 weeks. In the 7th week i got a phone call from Ashley saying its a delay from manufacturer and you will get it by the end of the 8th week. I was fine with that as well. ... read full review »

Bellach's Furniture Roseville CA: Rip off Business On 01/09/2006 I purchase two leather sofas, paid $6,070.00. they were delivered 4/6/2006. One was defective. I called Aisah Olsen in customer service. She stated she would send out inspector, 2 weeks later inspector showed up agreed sofa was defective and filled out form to have sent in for repair. 2 weeks later they picked up the sofa. 5 weeks later they returned the sofa in worse condition than it was prior to repair. when they returned the sofa they forgot to include a controller... read full review »

I am very unhappy with the way your store policy of returns are. If that's the way your going to run things, train your employs to tell all customers that if you want to return an item, there will be a store credit issued. I purchased some draperies on Saturday, not 100% positive on the color, so I asked one of your employees if I had a problem can I return them and they said yes, They didn't say you can return them for credit. I feel like I was robbed out of $77.98 CASH. I am now stuck with a gift card and almost $80.00 in credit... read full review »

I have a Admiral...from the division of Maytag...with a burnt out motor. Machine is barley two years old...has been treated very well...not overloaded...and now the motor is burnt up. Since it is out of warranty...the cost to fix it will be the same as buying a new one. No williness from Maytag to give me even a discount on a new motor. Thanks alot Maytag...no wonder the Maytag repairman has nothing to do...its cheaper to buy another appliance than fix current one. read full review »

On June 16,2006, I entered in an agreement with Custom Roofing & Exteriors, 4100 Powerline Rd, U-4 Pompano Beach, Fla. 954-568-0694. I gave their representative, Tom Church, a check for $1,000.00 which was presented to my bank and cleared on 6/27/06. I sent a notarized letter to Custom Roofing on June 17 as requested by Mr Church. I waited 2 weeks and did not hear from them. I called to the city of Tamarac to find out if a permit was issued for the repair work. I was concerned because Mr Church said the work would be completed by August... read full review »

My wife and I bought a dinning room table set at Levitz – total cost over $1,400. They attempted the first delivery the following week. The dining table must have been dropped, it had a huge dent on one corner – did not accept the table I’m told they would deliver a new one next week. At this point no that big a deal, they will have one to us next week. Also, one of the no-arm-chairs had arm-chair parts and subsequently had four holes on the seat base – needs to be replaced. It is impossible to miss seeing... read full review »

We recently had a pool built in our backyard and hired Country Club Sod and Landscape to install the backyard irrigation system and resod my front yard with St. Augustine and my neighbor's side and backyard with Bahia. We hired Country Club because, according to them, they ordered their sod from Duda, the sod was warranted against weeds and insects, and they did not require payment until the work was complete. We noticed weeds after the first week of installation and contacted Country Club. They sent Ed Stein out to look at our lawn and... read full review »

I placed an order for wildflower seed on June 29. I received an email saying it had shipped on July 12. I have yet to see the package. I have sent about a dozen emails to them and have never received a response. The email specifically said "If you have any questions please contact [email protected]" so that's the address I used. But their web page says to contact them at [email protected] read full review »

I contracted with Randall McDaniels for a room addition Feb 2005. We made two payments, one at contract signing and one after the masonry work was complete for a total of 20K plus. Constructon began May 05 and it was a ightmare for my wife and I. Total ineptitude on the part of McDaniels and his subcontractors. In October of 05 McDaniels disappeared. December 05 - We received a "Notice of Lien" of close to $4,000 from the materials supplier because McDaniels did not pay for the materials. We hired an Attorney, took... read full review »

We were overcharged by $4000 for a boundary survery. Mark Reese of Universal Technical lied to us about the amount of work that was required by the state of Pa. and the Health Dept. of Bucks County. He tried to charge us almost $10000 to survey our property. I have a chronological account of all the attempts we made to have him justify his charges or send us a usable survey, but he never did. We have also been contacted by another woman in our township. She told us that he charged her $15000 and never completed the work, nor is he... read full review »

I contracted for Hurricane Windows purchase and installation on 9/2/2005. McDaniels took $6500 deposit and disappeared. I have filed case with Department of Business and Professional Regulation. I have also filed a complaint for fraud with the Attorney General's office. Records seem to indicate that this company has questionable business practices: BBB Record: Randall D. State License Record: Randall D McDaniels CBCssss Duval County Occupational License status: Randall D McDaniels 150ssss. Beware people! read full review »

I registered a complaint about 'blistering' on my brand new floor, shortly after the completion of odds & ends at my brand new home in Wells, ME. I was told to 'count' the numbers that required replacement. I have had an on-going orthopedic illness which preventing my 'counting' the numbers of boards; however that has seemingly been a blessing, seeing that MANY more floor boards now require replacement! The flooring was installed in 1999. It was purchased from Bourques' Flooring, in Rochester... read full review »

I have recently experienced a number of problem with both B&Q and one of its suppliers GE Capital/Money. We are regular users of B&Q, as have recently purchased a brand new house. We have spent over £2,000 recently on garden furniture, outdoor heaters/lights and other DIY products. Prior to christmas 2005, you had a special offer on a portable TV/DVD Player, which we purchased for our kitchen. In April 2006 the TV/DVD Player would not switch on. We have checked all the obvious things i.e. fuse, socket etc and it does not... read full review »

I purchased a sectional sofa from Oak Tree Furniture in March of 2006; it was promised in 4 to 8 weeks and was delivered 4 months later. I was never contacted with an explanation for the delay. I had to call every couple of weeks to check on the status and was told every time that they did not know when it would be ready. When I went to the store for the first time I was directed to a salesperson that I was told was an expert on sofas. I told her that I knew nothing about buying sofas and that I had never purchased a sectional sofa before. I... read full review »

12/23/2005 I hired the above company to fix 2 leaks in my roof for $948. They were very aggressive about being paid, even when the job was not completed (I did wait until it reportedly was to pay), they were then supposed to complete another job for us (but never showed). Then a couple of months later, one of the leaks started leaking again exactly the same way it had been. I called twice, my partner called once, and I called one last time - each time we got voicemail, and there has been no return of phone calls nor any other attempt to... read full review »