The Grundig I've had for less than 6 months has broken down and I can't get anyone to fix it because the service agent (United Electrical and Bush in Australia) does not answer e-mails or follow-up calls. It has been 4 days now and three attempts to get my warranty honoured. This follows 5 calls and two e-mails (unanswered) when I first bought the TV last November to get the wall mounting right (it now hangs on the wall with half the stand still attached, because no one could or would tell me how to remove it- not a good... read full review »

Let me tell you those outside building you can buy already built are better than a doublewide we got from Oakwood. At the time they knew we need a home, but that is what we wanted a home not a falling apart piece of junk. They kept telling first oh you can get this big house, than we ended up with a small doublewide that looks like kids put it together with staples. The walls are like tissue paper and all the fixtures are falling off the walls, no studs behind them. You can stand next to the windows and feel the cold air pouring in not to... read full review »

To whom it may concerned Two years service contract started on 27/04/2006 and to be ended on 26/04/2008 against payment of Rs 1550/- and service contract agreed to serve aquaguard cleaning service after every six month (at least two times yearly) and as and when required with the change of four tines Carbon and two times filter candle. At the tine of contract the service given with the change of Carbon i.e in the month of April 2006. No service man visited my house to serve the utility till the end of May 2007. After several chesing... read full review »

Dear Sirs, I was confirmed for a home service appoinment twice tonight. When I returned the last call (by caller ID) to confirm the information that I had been given, I was informed that I had been bumped from your schedule. I eventulally spoke to a call center supervisor who identified herself as "Tonya" who was unhelpful, condescending and made quite a slanderous remark directly to me and about me. I am genuinly appaulled by this matter. I will niether recommend your company's services or use them in the future. Furthermore... read full review »

When I first walked into Rooms Today(recently changed to American Signiture Furniture in MI) I was impressed at how nice the furniture looked, and how "well" it was priced. I found the perfect couch right away, and also purchased a bunk bed for my children. I asked numerous times how sturdy their furniture was and whether or not that had had many complaints. Of course, I was told that everyone has minor complaints about different things, nothing serious. Should've known then. I was lucky to have my furniture arrive in only 2... read full review »

WE HAVE A 4 YEAR OLD CONVECTION/ PROFILE MICROWAVE FROM GE. THIS IS A BUILT-IN CONVECTION OVEN AND I DONT HAVE THE ORIGINAL TOTAL COST, BUT NEEDLESS TO SAY IT WASN’T CHEAP. 2 YEARS INTO GENERAL FAMILY USE THE PRODUCT BREAKSDOWN. A REPAIR PERSON COMES OUT AND REPLACES A PART AND IT WORKS AGAIN. HOWEVER, SINCE IT IS OUT OF WARRENTY, IT COSTS US OVER $200. NOW, 2 YEARS LATER THE SAME PROBLEM IS OCCURING. I CALL GE AND TALK TO 3 DIFFERENT PEOPLE. THEY TELL ME IT MAY BE THE SAME PART AND IF SO THAT THE PART IS COVERED, HOWEVER I NEED TO PAY... read full review »

My boyfriend and I purchased a sofa, chair and matching ottoman from the American Signature Furniture store located on Route 31 in Clay, New York. We were very excited to find something that we both liked and that since we were purchasing an American Signature set that we were guaranteed a 10 year warranty. Our salesman was great, talked up the company and bragged about the craftmanship and quality of the furniture. We left the store confident that we had purchased a great set of furniture for our new home. As soon as the furniture... read full review »

I have ordered an LG-AC on 12th April 2008 at Razzla Dazzle, Hargovind enclave, Vikas Marg-East Delhi, Delhi-India. I have experienced following problem: 1. Installation team reached at 20.00 hrs while it was promised to reach at 18.00 hrs. 2. No owner's manual and warranty papers were found in the box. 3. Installation team didn't have proper size screws n they had to use nails many times during installation. 4. What customer supposed to do for making the site ready for AC was not explained by dealer at the time of... read full review »

I HAVE PURCHASED A HAIER REFERIGERATOR OF HAIER ONE MONTH BACK TO GIFT TO MY PARENTS BUT FROM THE SECOND DAY OF ITS PURCHASE ITS NOT WORKING NICELY NO COOLING, OUR FOOD IS SPOILING. WHEN I COMPLAINT ABOUT THIS TO HAIER CUSTOMER CARE & ASKED THEM FOR REPLACEMENT THEY IGNORED IT & STILL THEY ARE IGNORING OUR COMPLAINTS. I HAVE NEVER EXPECTED THIS TYPE OF SERVICE FROM HAIER THATS WHY I HAVE PURCHASED HAIER..ITS REALLY A PATHETIC EXPERIENCE WITH SUCH ABIG ORGANIZATION LIKE HAIER.MY MONEY IS GONE WASTE & EVEN MY PARENTS ARE DISAPPOINTEDWITH MY GIFT. read full review »

I got Riddex plus to get rid of bugs in my apartment, 2 months now and the bugs are still around. Now I have to smell the fumes of the spray. A company should not be allowed to sell a product without science proof about their claims. Instead of paid off statements from who knows who. I went to the site I paid to get the product to file a claim, there is no where to file one, tried to complain about this product to the 1-800 number I am told this number is for only ordering the product. I told them what I thought about the product anyway. read full review »

DRYWALL The drywall of the residence appeared 'Wavy, and not straight' when Pulte was advised of this problem we were advised the drywall on the lids (Ceilings) of some rooms would need to be replaced, some rooms would be floated, and re-textured. Upon removal of the drywall on several ceilings (Master bedroom, Upstairs loft, Northwest Bedroom, Southwest Bedroom) the framing / structural members were exposed. Upon viewing the way the framing was completed we found other MAJOR issues that were the underlying cause of the... read full review »

To The Vice President Whirlpoolindia.com From Maj Gen Dr GC Bhandari 401 Shiv Sagar Appartments 56 Residency Road Jodhpur Sir, I bought a Whirlpool Ice Magic S 36 refregator through the Canteen Stores Departments vide order no OR 130406960 DT 16-07-2004. Ever since then its sensor has not been functioning satisfactorily and your approved machinics has been coming right from the beginning and doing nothing on the plea that the component is not available. Having being fed up for so long, I have being constraint... read full review »

I hired them to build me a sunroom, I signed contract in Oct, and down payment paid 30% Nov 7, 2007. Make first payment on Jan 23, 2008 another 50% they start to build deck, April 2008 room still not complete. This company hires sub contractors. What a nightmare - ceiling leaked, some window didn't work well, put screw with head's sticking out on floor, worker show up when ever they feel like it. My sunroom was already being build when I heard other complain about leaking roof. They said easy job and it should have been, what a nightmare!! read full review »

AlertUSA, a lifeline company, located in NYC. Dealing with a Joe Garcia. Lifeline company: think "Help, I've fallen and can't get up", lost my return of their equipment. They automatically charged our credit card to continue a service we cancelled. Fortunately, as the card had expired, and they didn't have the new one, payment was stopped. When informed, we were instructed to return the equipment which we did. They LOST the return equipment. They keep sending invoices, none of which agree or even seem to... read full review »

This is a long post, but I feel if you’re considering to use The Hartwell Group or Larry Racies in Deland, Florida for any kind of home remodeling, the five minutes spent in reading this might provide some valuable information as I had an unfortunate experience with this guy. Like the previous poster described, I also found out too late before the real Larry Racies showed his true identity. I hired his company, The Hartwell Group, a group of one mind you, to perform some residential remodeling as well and was nothing short of a complete... read full review »

i m purchasing a reviva ro in september 2006. but ur dealer would not be cheke the tds of water. and istall the machein. the normal water t.d.s. is 300 after r.o. the t.d.s.is 0nly 28. it is very serious for health. i was unknown about the techniqal term of water. and the dealer misguide and sell his machien. to day ur marketing team come and tell this matter that very low t.d.s. water is harmfull. so pl. exchange my machien with any other product which can be use in that atmosphere. with thanks read full review »

Is anyone else with a Sears Kenmore Trio Elite going crazy by hearing a constant high-pitched hum whenever the refrigerator "kicks in"??? I realize all refrigerators hum or make some sort of sound whenever they kick in to adjust temperature, but really, this high-pitched noise is enough to drive anyone to the nut house! I thought we'd get used to it, but we even hear it above our television noise and even when I'm in bed (upstairs and away from the kitchen), if it's quiet and I'm just laying there, I can hear it... read full review »

"Customer satisfaction is our number one goal." LIE! " We build one pool at a time to make sure the job is done right and the owner is on site from start to finish to ensure a quality product that is completed on time." ANOTHER BIG LIE! Results of Inspection by Pleasant Pools, Inc. The following defects in workmanship and construction was found during the inspection of the pool: 1. 1 1/2”diameter tubing was used during construction instead of required 2”, size of pool, length tubing runs, size of filter... read full review »

On March 17 2008 I ordered plants from Honeycreek Nurseries. By now I did not get my order #32396159 . Customer service does not work, nobody picks the phone, not possible to send e-mail. Please help. Order Number 32396159 Bill To Ship To Mrs eleanor polonsky 13183 ingres ave granada hills, CA 91344 - Day Phone: 8183664952 Mrs eleanor polonsky 13183 ingres ave granada hills, CA 91344 - Sold On 3/17/2008 12:41:04 AM CST By: Honey Creek Nurseries Division of Burgess Seed 905 Four... read full review »

I recently was told by ge-zurich that i would be paid for my washing machine that could not be repaired. Every time i call their consumer relations to see where my money is for my new washer know one that works there knows what the *** i'm talking about they have all the information and my extended warranty. But they keep coming up with different excuses every time i call. they told me i would have to send them a letter stating that i would use the money to buy another washing machine before they would send me a my money from my warranty... read full review »

We put a deposit on a sofa January, 2008. We asked for a delivery date & only upon insisting the salesman put a date of April 08 on our sale receipt. We follow up each month for a more accurate date & were told to call back. March 08 we received a letter stating Bellachs was in bankruptcy & called the store & were told yes, but the order was placed & was given a santa rosa number, surprise we called that number & were told NO ORDERS HAVE BEEN PLACED SINCE OCTOBER 07. When I called the Santa Clara store they said, oh... read full review »

We purchased top of the line hardwood flooring from Expo. Three months after they installed it, floor boards started to curve upwards. The installer claimed it was our fault and asked us to repair adjacent patio to solve problem. We did as asked, had the installer back to replace curved boards. Same problem happens immediately. We contact Customer Care of Home Depot who ordered an independent inspection of flooring which showed that the installation was faulty, resulting in the curving of the floorboards. Instead of immediately making good... read full review »

A contractor laid tile on three different rooms leaving cracks between the tiles. I've tried several times to get him back out here and he won't come back. Not only the cracks, but he did not put my molding back on. I can't find the molding anywhere. Some tile in the kitchen is lower than the rest. Looks terrible. He also cheated me on the money. I also had him to build a wall in my Florida Room. He had to jack the beam up and when he proceeded with this, he tore up my roof. He claims he didn't do it when he jacked up the beam. read full review »

Agreed to purchase bedroom furniture from J.C. Penney (somewhat hesitantly), agreed on a date for delivery. We did our part to prepare the room. We were given a window of 4 hours (all of which was during the work day which required someone to take off). The bottom line is that George Moving and Storage (contractor) called 4 1/2 hours later to say they were ready to deliver the furniture (in the dark and in the rain) at 9:40 pm on a Friday which we refused. The moving company closed at 5:00 pm and J.C. Penney customer service closed at 7:00 pm... read full review »

I used their design service in June 2007, and spent £7000 in total on furniture, curtains, cushions and lamps. Never again. Things arrived damaged, curtains were the wrong size, (made to measure supposedly) things were missed off the order, replacements were wrong - I could go on.!!. NOBODY would take responsibility, e mails were unanswered, I spent hours on the phone and call center staff couldn't even find my order. I tried to send everything back but they refused. I eventually agreed on an amount of compensation and repairs - I... read full review »

STAY AWAY FROM THIS COMPANY: My original alarm company sold to this company, the claimed I signed a contract with them and that I must continue the service even after the alarm system is inoperable. Do not have your payments taken out automatically from your account because it is hard to track down where to stop the payments. I never received a contract and is still waiting for them to send one. I will be contacting the Better Business Bureau and the Attorney General about their deceptive practices. DO NOT USE THIS COMPANY AND MAKE SURE YOU CHECK OUT THE OTHER ONE YOU GET!!! read full review »

WARNING!!! If someone is out there looking for a pool builder. Please DO NOT hire this company to build your pool. Dave the owner will personally tell you that they will be done approx 6 to 8 weeks. It took them close to 6 months in getting our pool done and this is after the fact that i had to call them almost everyday just to get them out there to work on our pool. It's not worth it. You might think that your getting a good deal because of all the BS during the sales talk but all of it is just pure BS... If you guys have any question... read full review »

WARNING!!! If someone is out there looking for a pool builder. Please DO NOT hire this company to build your pool. Dave the owner will personally tell you that they will be done approx 6 to 8 weeks. It took them close to 6 months in getting our pool done and this is after the fact that i had to call them almost everyday just to get them out there to work on our pool. It's not worth it. You might think that your getting a good deal because of all the BS during the sales talk but all of it is just pure BS.. If you guys have any question... read full review »

My order of H2O Mop, steam cleaner, purchased in Canada from Thane.ca, arrived promptly. The operating manual, screws, spare washers were missing. I requested already 3 times thru email to forward the missing parts, however, I had no response. The Customer Dept phone is perhaps non existent since it is busy ring regardless when you call. Further, the handling and postage is 1/2 the price of the machine, in Canada H & S $50, which is not acceptable. To my friends I will recommend to purchase similar or better Bisset machine from Linen and Things for $99, no postage and handling cost!!! read full review »

The information on the Sears site shows that the Sears mower #88921 has a 3 year warranty however the documents included with the mower shows that Sears only gives a 2 year warranty. The mower shows up on the Cub Cadet site (I think they make this mower) and the MSP is only $499 with a 3 year warranty. Why is the Sears mower $599 (on sale for $499) and only a 2 year warranty and come to find out to get a 3 year warranty you have to pay an additional $99. I live over 20 miles from my Sears store, so when I got home and pulled out the... read full review »

My husband and I decided to buy new furniture for our living room. We walked into the bad boy in Barrie on March 1st, chose our furniture without sales help, and proceeded to buy it from a sales rep names Tom. We were told that this piece of furniture was on back-order but would be in the store at the end of march. We then put a $1000.00 deposit down on this $1800 set and was promised a delivery date of April 4th 2008. April 2nd my wife called the store to confirm a delivery time only to tell us that they do not know where the furniture... read full review »

On April 01, 2006 I purchased a Vera Wang queen size mattress set from American Mattress at a cost of $1, 396.42. Unfortunately, I have a mattress that has a large dip in the center in less than two years, which makes for a very uncomfortable night's sleep. Prior to this final purchase I had also bought and exchanged two other mattress sets. The original purchases were also not the most comfortable rest for my body and I hoped for the best with this last purchase. I was under the impression that your company advertises customer... read full review »

I ordered this product on 2-12-08 and I never received the juicer. I called customer service at 1 month and the woman who answered was very rude and said that it was on its way. I told her I wanted my money back and she said I would need to send it back once I receive the juicer, and I will lose all my shipping costs which were way over the normal pricing for shipping. After 2 months and still have not received the juicer I called again, and this time I spoke to a man and he was ok and said they will refund my money I will see if that happen... read full review »

I placed 2 baby items on Layaway @ K-Mart on 26 Feb 08, made an over minimum amt. due payment of $40.28. I have paid $50.00 for each subsequential payment with the exeception of the last payment which was $20.00. I checked with an associate and she stated that my balance due is $68.00. On the original receipt, it states that the payment due is 25% of the balance due. 25% of $68.00 is $17.00 and I sent $20.00. I was called on Sunday, Apr 7th by a K-Mart Associate stating that my $20.00 payment could not be processed because I owed $26.00. My... read full review »

I ordered a futon in Sept to be delivered on October 22. When It did not arrive, I tried to contact Gately. I had could not reach them. I was in South Lake Tahoe at our vacation home, trying to set it up to rent out. When I returned to Tucson (our home), I had received a bill (dated Oct 8, 2007) for the futon that I did not receive. I again tried to call & get on their website & failed. I called Bill me later, the company that referred me to Gately & they informed me that Gately (futonsstores had filed bankruptcy). I was told to... read full review »

My house was constructed in 1995. I decided to use Georgia Pacific PrimeTrim which had a 30 year warranty instead of natural wood trim board because this stuff was supposed to be more durable. Well all the trim is rotting out and Georgia Pacific claims it was not installed properly and will not honour the warranty! They paid me $300 as a good will gesture! read full review »

STICKS AND STUFF, OXFORD, ALABAMA I worked for years in retail and retail management. I prided myself on costumer service and DEMANDED that all my employees treat ALL costumers with respect. In fact, the first thing I told all employees on day one was this: TREAT EVERY COSTUMER THAT COMES THROUGH THIS DOOR AS IF THEY SIGN YOUR PAYCHECK...BECAUSE THEY DO! I am well aware that things sometimes happen, things go wrong and get screwed up...that's life. How a store or district manager handle these boo-boos can say alot. My... read full review »

I bought an above ground pool. Told the salesman about a creek running through my back yard. He said there would be no problem. The pool was delivered and the set up man came 1 month later only to tell me they could not cross the creek. When I discussed this with management they lied and said a creek was never discussed. The parts have been laying in my back yard now for 3 years. I am out $5000.00. read full review »

I purchased a top of the line Kenmore Central Vacuum System approx. 5 years ago...It was a problem from the start..the estimated cost for install in the store was $100 when it came time for the install it was over $500...all of the piping was already in...we just wanted to move the unit from one side of the basement to the other...meaning one pipe had to be rerouted...on the unfinished side of the basement...I had an indepentant guy do it for $100...The wheels on the power head are always broken..I just ordered my 5th set...I also had a... read full review »