The computer came on time. However, I couldn't get the computer to recognize the harddrive. So, I brought it to a local retailer who opened it up in front of me and showed me that the motherboard wasn't screwed down properly, the harddrive was put in on an angle, the power on-off switch didn't work properly, etc. etc. I had to pay the local guy money to fix all these problems. When I picked the computer up he said that the power supply was set too high. Also, when the computer booted up it showed that the CPU wasn't... read full review »

Ion Audio Drum Rocker Kit was falsely marketed. When we brought this to Compumusics attention after reciept, they failed to provide us any return information they originally claimed they would. We are now forced to persue legal action. Do not do business with this firm. read full review »

SICK COMPANY. Ordered a ATI X800 XT PE from them in March. When the package arrived, the ATI box was shrinkwrapped and inside an UNTAMPERED UPS box. However, when I opened the box, I found not an ATI video card, but an old CD-ROM drive. I don't know if Compuhq pulled the switharoo, or if their supplier did, but I am still trying to resolve this issue with my credit card company. The Compuhq rep outright lied to me a couple of times and has been almost impossible to deal with due to his poor communications skills. First, he claimed UPS had... read full review »

Purchased Warcraft 3 from this site, servics was definately below average. The game wasn't actually prepared for shipping until I emailed them asking about it, a day after they should have shipped it. Then it was actually sent out the door until 2 days later, again only because I emailed them to request information on why it was taking so long. A customer shouldn't have to prod a company to get it's stuff out the door; a delivery that should have taken 2 days will now take a least a week to complete, if not more. read full review »

CompuCheap is the only place I do business for computers, and computer-related stuff. This level of customer service simply cannot be had elsewhere, and the prices are terrific. The "Big" companies could learn an awful lot from Russ. Absolute - unequivocal endorsement. read full review »

I purchased a barebones system from these scam artist, after finding them on pricewatch. They charged me to assemble and "TEST" the system (which I thought was a rip-off, but figured I wouldn't have to spend time troubleshooting) and when I received it, only the motherboard was plugged into the power supply. Obviously not tested, the OS wouldn't load. I switched out CD-ROM and tried different CDs with no luck. Finally, they agreed to refund my money, so I mailed it back to them. After 6 calls and 2 letters I have still not received ANY of my purchase cost back. read full review »

I placed an order and the order confirmation came through fine. However after checking the order status online I kept noticing that it does not move away from the status of "Provisioning." I called their office and at first they told me they did not have access to the system that can tell me what the issue is. After repeated calls they told me that my order is waiting to be shipped. After checking the status again a week after I had placed the order I noticed that the order is cancelled. I then called them and they told me that they... read full review »

This seller is horrible. I ordered a Wacom CINTIQ12WX Cintiq 12" Pen Display, which I received for $891.94 with ground shipping. When I received it, the packaging looked like it has been repackaged (torn tape on plastic bags, bags looked stretched open and then put back together). I set it up anyway, and as soon as I turned on the monitor I could see 4 or 5 permanently dead or bright pixels, and there were a few more that were tentatively messed up. If this was a brand new product, it would not have that many issues. I have used Wacom... read full review »

These folks tried to rip me off. I purchased a 266mhz fsb processor and was sent a 200mhz fsb processor. When I called them, they avoided me for weeks. When i finally got someone on the phone, he said i was sent the right thing and kept putting me off with saying i did not have proof that what I recieved was not what I paid for. When I tolf him that my AMD processor ID utility told me it was not what I paid for, they continued to deny me. Only after I threatened to get the Illinois Attorney General and Consumer Division on them for it did they finally and very reluctantly agreed to replace it. read full review »

a mate of mine got a message on his cell phone in the caribbean claiming he won 150 000GBP. he was asked to contact this number 23480612052, he was asked to pay a substancial amount of money as tax on his winnings. beware of such messages demanding money fom you. if something seems too good to be true, then it probably is. if you truly won a prize it should be free and not ask you to pay anything read full review »

I have purchased several parts from this vendor, mostly motherboards. I had to RMA 3 motherboards over a 2 month period and had an awful time dealing with them. They lost one main board, and it took an agregiuos amount of time to get any replacements or fixes. I will not buy from them anymore. I am very disappointed with their customer service. read full review »

HP COMPUTERS...BUYER BEWARE!!! BUYER BEWARE!!! DO NOT BUY AN HP...YOU WILL PAY DEARLY FAR BEYOND THE PRICE TAG LISTED AT THE STORE! THE MENTAL ANGUISH WILL HAVE A FAR GREATER PRICE TAG!!! I bought a Persario laptop in August 2007 and shortly after the year warranty had expired I started having problems with it.I would like to not that I am the sole user of this notebook. Since November 2008 I have had to send my computer out for repair twice and am about to mail it again for the 3rd time. The same problem has presist each time; an issue... read full review »

I ordered Norton anti-virus, on the web. I charged $59.99 to my credit card. Never got the Norton download. Norton did'nt have record of my order. My computor had many virus's after. I was not contacted by this company. After many emails, I still have no answers, & they have my money. How can I get a refund? read full review »

A bad experience when i visited OCTAGON Computer store LIMKETKAI MALL in Cagayan de Oro City last November ... the store has a lot people and the sales man are busy at that time so i look around check out the laptops then this fat ugly security guard saw me looking at the laptop and start sales talk me to buying one. My budget is only 20 thousand pesos so i asked him if there is a cheaper laptop maybe a price of 20 thousand or below but he insulted me and giving me a bad attitude saying " Maam sa surplus ka dapat pumunta mga bago ang mga... read full review »

I bought the download version of Norton Antivirus on 1/27/09 and as soon as I started downloading it my computer crashed. It was so infected with viruses it was too late to save it. I am not blaming the download of course, I just wanted to know how I can get a refund of the $59.99 or at least the opportunity to use it on another computer at another time. If you can't help me can you send me in the right direction. I have no receipt as I had no time to print it. All I have is my back withdrawal to your company. read full review »

I did order an Aiwa Bolt tape drive from them about 2 months ago. The product did ship pretty fast (considering where I live) and they had the best price for that product. read full review »

i have buy camera as above mentioned after two days i operated it i feel there is battery problem so i just visit thier shop and requested them to replace they say no way of refun or replacement on cameras i remember they commited with in 7 days we can avail any option so i was regular customer of them, they were trying to misbehave wid my frd also read full review »

This company is VERY UNETHICAL and DISHONEST. I ordered a Garmin Nuvi 265wt from this company on 12/3/08 for my father for Christmas. He didn't want it, so I called on 1/2/09 (30 days later and well within their return policy), but they told me I needed to get an "exception" return authorization. I waited the 15 business days they told me it would take. I had to call again since I didn't hear from them. Three days later I receive the RMA with a note stating that there is a 20% restocking fee. I emailed them back immediately... read full review »

I had the exact problem with these rats. Why dosen't someone from this Complaints Board forward al these letters to the Boulder County District attorney to put these crooks out of business????????????????????? read full review »

I bought a computer from this company a year and a half ago. It took me 5 months of diligently calling to finally get my computer they said that the shipping addresses were messed up and this happened to hundreds of costumers! I never got anywhere calling the costumer service department. I eventually looked them up in the yellow pages in their home town and got through to a supervisor who finally got my computer sent. I also looked them up on the better bussiness bureau and found that they used to named; According to information in Bureau... read full review »

WOrst service in the world!!! DO NOT USE THEM! read full review »

I had a very poor exprience with this company. I had ordered a stick of memory from them, which turned out to be incompatible with the existing memory in my system. When I attempted to return it I had to make two attempts to get an RMA REQUEST answered. Following this the request was declined with a statement saying they will not accept returns on memory. This statement also included a reference to this policy in their check out process. I typically check for this type of statement and didn't remember seeing one, I also went back to the... read full review »

I ordered chargers fro my blackberry storm. After waiting 3 weeks, they arrived, but they were standard micro USB and did not fit my phone. Customer service was pathetic. No apology, no promise to ship me the correct order until I shipped it back to them. Also, the chargers looked like they were second hand. No packaging - just put in a ziploc. read full review »

Warning! This company can't provide you a professional service but ...SLOW, RUDE and LOUSY customer servive. If you wanna deal business with this company? Think again! read full review »

sir /madam i have been activated for some unwanted connection of airtel wap so plz immediately disconnect my activation please immediately because of this i am falling short of money in my mobile plz take action immediately.my cell number-9959603378.plz do it immediately read full review »

over the last two week's a pop up on my computer for anti virus and spyware kept coming up on my computer while i was on it, saying they detected a virus on my computer and they could fix it for 49.95. so i bought it and went to download it, it wouldn't download, this was on 1-13-09. i tried to call them from the number that showed up on my bank statement, no answer, on legetiment e-mail site.i got ripped off for 49.95 just like everyone else on this page. how do i get my money back? are do i . please try to help stop this . thank you dona hopper read full review »

I purchased an EVGA e-GeForce 9800 GX2 SSC 1GB DDR3 PCI-E 2.0 SLI. This was advertised with a rebate 0f $60 with purchase. This would be paid in 6 to 8 weeks. I submitted this rebate request and it was accepted on about October 29, 2008. The tracking number is 0995161423286823. It is now February 3rd, 2009 and I have not received my rebate. read full review »

BOUGHT A USED COMPUTER FROM THESE GUYS LAST WEEK, COMPUTER STARTED TO ACT UP THE VERY NEXT DAY, WENT TO TAKE IT BACK AND THE STORE WAS CLOSED EVEN THOUGH THE HOURS ON THE DOOR SAID THEY SHOULD BE OPEN, THIS HAPPENED TWICE. LONG STORY SHORT, THEY LIED ABOUT THE PROBLEM AND CHARGED MY $80 TO REINSTALL WINDOWS. THESE FOLKS ARE RIDICULOUS, DON'T GO THERE! read full review »

My 9-year old son saved up his money and bought a refurbished Ipod from RefurbDepot.com. After about 6 weeks the Ipod began malfunction and a week later stopped working altogether. I contacted RefurbDepot by email and explained the problem. They told me I needed to a contact company called "Encore" for warranty issues. This surprised me as there was no mention of Encore as the manufacturer or issuer of the Ipod on ReburbDepot's web site. I tried calling Encore numerous times, each time waiting on hold for over 20 minutes. I... read full review »

Why I have an unresolved problem with Geeksbyminute.com Caution, they could get you too! I used my Discover Card to pay for Computer technical support from a company called “GEEKSBYMINUTE.com” I had a problem with my computer and thought they could help me as they had some positive reviews on line. Problem is, GEEKSBYMINUTE.COM cheated me, once they had my credit card number they left me on HOLD for 27 minutes. They never tried to help me. I never got to speak to a computer technician! GEEKSBYMINUTE.COM then billed my DISCOVER... read full review »

I am a college student in Russellville, Arkansas. I recently have had to withdrawls of 49.95 that over drew my bank account twice. These transactions were not authorized be, nor did I sign anything to authorize the transactions. As a full-time college student I do not have the funds to even remotly think about handing over fifty dollars to some company I've never heard of. My bank is Bank of America and due to the overdraft this caused me, I was out one hundred and seventy dollars because of this. I demand a full refund of both... read full review »

MY FLIGHT NUMBER WAS 402 from JFK to Dubai dated 25 Jan Transit Dubai to Nairobi 26 Jan your Reference E28UE2 ASKING TO GIVE THE PRICE OF THIS TKT THOSE PAYING THE refund asked the amount YOUR CLIENT OR FRIEND OF Emirates read full review »

This site and store should be closed down forever. They will misprint the info on purpose to decieved the consumer to sell their product and then cut off communication. Suggestion, contact the BBB, contact Consumer Protection Agency in their state and your state, contact your credit card company and contest the payment and file a claim in a small claims court and ask for the max instead of what the product cost. They will think twice about stealing from the public. read full review »

Stay far far away from this crook. I wish I had checked resellerratings.com before I tried to do business with Paul. read full review »

Some problem at first as item is no longer available anywhere. They called me and we worked out a substitute at a good price. They called me at least three times, keeping me up to date, along with emails including the tracking information. I am a happy customer, especially with their communications. read full review »

I ordered an Antec computer case on Dec. 4, aweek later I received an e-mail saying it was on backorder. I immediately called and canceled the backorder and then confirmed the cancellation by e-mail. My credit card was charged on Dec. 4. Several phone calls resulted in the repeated phrase, "we'll pass this on to the billing department". Crdit card still has not been credited and absolutely no communications from the company. I have now disputed the charge with my credit card company. read full review »

I'm one of the news posters at 3dchipset.com, the site whose owner helped design the BulletPC site. I ordered one of the modded Sapphire Radeon 9500 cards (which I paid for at full price) when they first came out. I experienced problems with the card in terms of poor performance. This was corrected with a video BIOS update, but then a new series of problems cropped up where my system would lock up under any kind of stress (Unreal Tournament 2003 and CodeCreatures benchmarking). I arranged an exchange, which was completed before... read full review »

I have been tryn to install my wireless router for 5 hours!!! And now i cannot seemed to add other devices as well.. It is not simple and it takes forever to get it to finally set up.. I will never NEVER use this product again to save my life nor will I spread a good word about it as well. Do not use netgear wireless adapters!!! read full review »

I purchased a compaq Notebook in Sept 2008 from Dick Smiths in Palmerston North, I went ahead and filled out all the relevent on line information along with purchase recieps Bank account details etc which were asked for. This was not an easy process It took nearly an hour to find the right site. There was no information given at the time of purchase and I had to contact Dick Smiths twice to find out how to access this so called cash back web site. About a month later I was sent an e mail to say that all the information had been recieved and... read full review »