Called for some additional information from their customer service and the guy was SOOOO rude I was compelled to write this complaint. I wrote the company email to complain and the very same rude guy writes me back and carries the same "I don't care" attitude. This is obviously the service this company provides so I would recommend all travelers to BEWARE. read full review »

I made a reservation and needed to cancel. I called for four days and e-mailed twice with no response from the company. I called the parent company, Expedia and they refused to cancel but gave me the phone number for Travelscape (702) 938-2100 which has limited business hours. After another several phone calls I got through and was able to cancel but got ripped off for part of the refund. The hotel I was booked at refused to deal with me directly and the whole process was incredibly difficult. Much easier to suck you in, not so easy to get out of. read full review »

RECEIVED A TRAVEL VOUCHER FROM LAZY BOY FOR A VACATION. I PAID THE REQUIRED FEE. TRIED TO GET IN THE TOUCH WITH MY REP FOR ALMOST 4 MONTHS. HAYLEY PROS. DID NOT RESPOND. HAVE FINALLY ASKED FOR A REFUND AND HOPE THAT I HAVE NO PROBLEM WITH THIS. TRAVEL # SNRVND10065. YOUR SERVICE IS APPALLING AND I PLAN TO LET LAZY BOY NOW THIS ALWAYS. I MADE A TOTAL OF 18 CALLS TO THIS PERSON, AND HAD NO SATISFACTION. COLLEEN ESTRIDGE [email protected] home number 604-936-4604 read full review »

While on vacation in Cozumel, Mexico, November 2008, my husband and I were aggressively approached about selling our already owned vacation club with Sol Melia and to purchase the Sandos vacation club with Royal Elite. We were assured that Royal Elite at Sandos Hotels & Resorts would pay the balance due on our Sol Melia vacation club and we would become new members with them. Obviously, there is no need to have two vacation clubs. While in Mexico, we paid the initial down payment for membership with Royal Elite at Sandos Hotels & Resorts. Our... read full review »

ILX, Los Abrigados in Sedona, Arizona offered a Voucher(good for one year) for a train ride on the Verde Canyon Train for 3 Adults for a 90 minute tour of their resort. My wife and I completed the tour in Sept 2008 and recieved the voucher. We followed all the instructions on the voucher, made the reservations, turned in the voucher for travel on the train and 45 days after the travel, recieved a charge of 164.85 on our charge card for the tickets from the railroad due to the ILX Resort not honoring the Voucher. The Staff Personelle at the... read full review »

Bought a 42" HP Plasma TV and had it worked on a couple of times. This was by far the worst TV I have ever owned. The weight and heat it generated was over the top. Once it started having problems the picture quility went down and the HP was burned into the screen. The unit finally went out again and we had enough and bought a new TV. The HP was a big investment that went south. I will never ever buy any TV remotly attached to and HP systems if possible. read full review »

I am a club member since year 2002. Since then, the service has been getting poorer and poorer, the available hotels and affiliated hotels have been getting less by each year, and the surcharge has been getting higher each year. It is almost impossible to book a hotel especially during school holidays, public holidays, weekends and holiday eves. Now, they even post more restrictions on booking such as during public holidays/holiday eve/school holidays/weekends, you cannot hold more than 3 nights of reservation, and customer has to make... read full review »

Unethical and Inexperienced staff Sold me a vacation for a much higher price then advertised. They did not deliver the product and then would not refund the difference after i complained to them they were very rude and unprofessional. Pay less travel in Florida is a company that will not stand behind the product they offer and will leave you stranded once they have received your funds. Do your self a favor book some where else. Ripped Off by Payless Travel. read full review »

Our daughter and her family paid for a suite at Super 8 Motel in Florence, Ky. on 6/11/11. Upon arriving it appeared not to be quite as portrayed on the internet. The management offered my son-in-law a walk through. After seeing it, he wanted his wife to see it. Not great, but doable. They said they'd stay. After putting their luggage in the room they left for the evening. Returning with their five kids around 11 pm only to find there had been trouble there and the police were on the scene. They went to their suite to get ready to retire... read full review »

Please be careful using this inexperienced 'travel agent'. We should have terminated the relationship when we ran into problems from the start. First of all, we had to ASK to get quotes on airfare, rental cars, travel insurance, sightseeing, and other travel-related expenses, & we asked multiple times, by phone, text & email, both myslef AND my friend, but she wouldn't do it until we would get tired of practically begging her to do what she was supposed to do & would just end up doing it ourselves. She kept... read full review »

I signed up for a sweepstakes and I almost fell for the scam. I look up the company after they called me only to find out that they had duped hard working people like me, those monsters! read full review »

I moved into the Inn Town Suites on March 21, 2010. Since that time I have been actively looking for an apartment. About 3 weeks ago I noticed that room #248 was not a room by an apartment. With permission I looked around the apartment and decided that I wanted to move in it. I went downstairs to the front desk and spoke with Cameron/ General Manager to let him know that I was interested in the apartment. Every day for 3 weeks straight I asked about the apartment. On 6/9/2011 Cameron informed me that the rate for the apartment would be $299.00... read full review »

I have traveled with my three other family members for London on 19th may through air emirates flight, I suppose to land in London @ 8;15 p.m but as there was an emergency landing in Vienna, Austria so we reached london 4 hours late. After reaching to London flight officials told that we will get our luggage within 24 hour but We have received it after 27 hours meanwhile we are of clothes n other accesesories for that we have spent around 700-800 pound. I want to claimed this amount from the airline company read full review »

India Travel Agents offering Same Day Taj Mahal Tours with Luxury Car or By Train with Best Price.Also offering Same Day agra Tours, Same Visit Taj Tours India. For more details :- http://www.visittnt.com/taj-mahal-travel/same-day-taj-mahal-tour.html read full review »

On april 24 I purchased two airline tickets from Travelocity to fly to Maine with my doughter to see my mother in which I have not seen in two and a half years. The last week of May I was told by my Docter that I should cancel my trip due to the fact that my mother in law was about to pass away and so I should cancel my flight. On May 26th I called Travelocity at 2:45 am to do so. At that time I spoke to the representative from your company to cancel my flight. We got part way through the conversation when a emergency came up and I needed to... read full review »

Numerous customers purchased bus tickets online from NYC to Dc. The tickets were for select dates and times which were confirmed by the company. When we arrived they advised they cancelled all the early bus schedules and we would all have to wait 2.5 hrs. No emails, notice on their website or phone calls were made to advise of the cancellation and refunding of tickets were refused. Another bus company was offering earlier bus times but this company refused to reimburse our money. Most people would not have taken this bus had they known these times would not be available. read full review »

Dear Sir I am pensioner at the age of 70 years. I booked a flight to England with Expedia on Jan 5th. With an accident I did not make the flight. Rebooked and asked the company to refund my money. They told me they will take 6000 rps for fee and will return my money with in six weeks, I am still waiting for it. I can't go back to India until they repay me to buy another ticket. Could you help me Jackie. The name of the company is Expedia Travels and my friend Gaia Star is helping me to retrevive it as I am not good at computors. Jackie Hayes read full review »

Our experience during our recent 1-week stay (5/24 - 5/31/2011) was simply not acceptable. We reserved a king-bed room months in advance, only to be placed when we arrived in possibly the worst hotel room we have ever occupied. The view from the first floor unit #105 was of an operating oil well visible above a block wall. The noises encountered throughout our first night included the ice machine compressor located in the hallway, the elevator machinery, very loud traffic noise funneled down the alley from the highway, and then, the very loud... read full review »

Booked & paid for Mt Kinabalu climb package for 4 paxs, received email confirmation stating booking confirmed. However, one month later they called & informed that we are not able to climb on the chosen date because it is fully booked. When asked for refund, no respond from them since May 9th. Now it is already June 11th. Our trip is suppose to be in Mid July. So what are we going to do now? Their call centre wasn't helpful. Did not solve the problem. Instead, asked us to wait for their email reply. Really poor customer service. Sad isn't? read full review »

¡Tengo nueva dirección de correo! Ahora puedes escribirme a:[email protected] Good day, I am looking for your cooperation in building a Tourist Hotel or Real Estate in your country.I am sorry if this is not in line with your Business I need an experienced person like you to assist me to set up, Develop the project and assume responsibility of ownership As chairman but will be bringing in profit/distribute profit monthly Or annually. However, I got your email information on internet.Your immediate reply will be highly appreciated and I shall give you more information on this project. read full review »

Dear Sir/Madam I travel first time in Qatar Aiways to Jeddah/Doha/CMB on april. The service of qatar airways and hospitality of crew are the worst I have ever seen, Also foods are nothing. Your airlines overwhelming about 5 star level but nothing is there. You must give good care to your customer, we are not going without paid. reply mohammed read full review »

Always thought Doubletree was suppose to be an upscale hotel...this one on located on Yale last time I witnessed had roaches crawling on their famous cookies that they hand out. The roaches were crawling all over the cookies in the kitchen. It was nasty!! My views of that hotel has totally changed. And why do they hire all those people from the halfway houses? read full review »

i used al badr cargo for shipping my good, only household stuff from shj to cochin, first the goods arrived after 1 month (i used air not sea cargo) that also after constant follow-up to their shj and indian offices. finally when the goods arrive i notice 1 lot of home decor missing...it took them nearly 3 weeks to confirm its missing...the items were big chinese fan ...when i talk to their personnel...when i was fumed and upset with them, he says they dont care for an item of 10dhs...he will pay for the cost of the item but for the weight... read full review »

I OWN 2010 JEEP COMMANDER, I GET NOTHING BUT PROBLEMS WITH IT, IT TOOK THE DEALER IN EGYPT 3MONTH TO GET MY ROOF RACK, ANOTHER 3 MONTH To MATCH MAY AIR VENT COLOR, PROBLEMS WITH MY TAILLIGHTS WHEN I WASH MY VEHICLE IT IS FULL OF WATER I DON'T KNOW WHEN I PAY 750000 LE FOR A BRAND LIKE JEEP I THINK IT IS WASTE OF MONEY MY PROBLEM NOT WITH THE DEALER BUT WITH CGE I SPOKE WITH THEM MORE THAN ONE TIME BUT NOTHING HAPPEN, IF MY PROBLEMS NOT SOLVED I WILL SUE CGE. I ONLY GET 26000 KM ON MY CAR I DON'T THINK IT FAIR . read full review »

Travel Deals 425 Hayden Station is a scam. They are linked to Travel Deals Marlton NJ owned by Darryl Turner and his cohort wife Robyn Bernstein. Adam Armstrong and his scam artists are bilking customers out of thousands of dollars while the Dept. of consumer affairs collects evidence. Stay away! They send out post cards for a complimentary cruise and airfare. The client pays $250 per cruise and $50 per airfare in taxes etc.made out to a bogus "Reservations" travel agency in Lake Success NY (it is a virtual office owned by Bernstein... read full review »

Travel Deals 425 Hayden Station is a scam. They are linked to Travel Deals Marlton NJ owned by Darryl Turner and his cohort wife Robyn Bernstein. (Went back to court in NJ today) Adam Armstrong and his scam artists are bilking customers out of thousands of dollars while the Dept. of consumer affairs collects evidence. Stay away! They send out post cards for a complimentary cruise and airfare. The client pays $250 per cruise and $50 per airfare in taxes etc.made out to a bogus "Reservations" travel agency in Lake Success NY (it is a... read full review »

I had been offered (by phone) and subscibed to a membership of the Prestige Club of Country Inn by Carlson, at Jaipur, in Sept. 2010. Along-with the other associated benefits, I had been given 1 Voucher for a complimentary night at the hotel and 1 Voucher for a room at a reduced rate of Rs.2, 500/-(taxes paid) for 1 night (all incl. breakfast). The price was Rs.6, 000/- for the membership. A Ms. Shweta had called me up from their office in Delhi, from no. 01165098877, and sold me the Membership alongwith the card and Vouchers. At... read full review »

ML2011060019 - (BABAJIDE PETER-THOMAS) FA0920 From: "[email protected]" <[email protected]>Add to Contacts To: [email protected] Cc: [email protected] -------------------------------------------------------------------------------- U.S. Department of transportation does not have jurisdiction over the flights of the foreign air carrier operating between two foreign points. As a courtesy, I have forwarded your complaint to the carrier’s address on... read full review »

I have been promised that this company will sell my Time Share that i poses in Puerto Ric0, intil now i have not been colled or writen yed . Ipaid $599.00 for doind the transactions. The telephone i have always sound busy. What can i do to solve this problem? read full review »

Herbal vaporizers are believed to eliminate many of the harmful tars, toxins and carcinogens - all the negative side-effects associated with smoking and are aids to help you quit smoking. read full review »

COMPLAINT Date: Sunday March 13th, 2011 Time: between 7:30 pm to 10 pm Guests: About 11 of us Complaint: Several guests and I were miss informed by hotel staff reception that Hilton Dockland's Ferry would come for us on other side of river. We waited for over an hour in the cold and the ferry never came for us in-spite being told several times via telephone by staff at the hotel to wait and that it would be on its way over to pick us up shortly. Result: As a group we took the Clipper river taxi across the river. We had to all... read full review »

I too received a voucher for the same cruise from the same company in Valencia. DON'T DO IT. I did do it. The cruise is not free and if you want to upgrade. There is no such thing. They quote you a higher price for the cruise than what was is posted on the internet. I lost my money. They say I can use it it for future travel. But if you check there website. They do not list their services. read full review »

I was on the emirates flight number EK 507 on thursday, April 14 2011 from Accra to Dubai. I left a purse containing my blackberry bold one (white in colour), a digital camera and an airtel chip. I have made several efforts to retrieve my items without success. I will be most grateful if you can get back on me whether the items were found. I really need the things especially the blackberry which has vital info, i will be most grateful if you can get back to me as soon as possible. read full review »

I have just found out that I was billed three times for a single booking for a Qantas flight. I spent 45 minutes on the phone with a Qantas representative in Australia who was unable to sort out my problem as all the credit card information for US booked flights is taken care of in New Zealand. Of course the New Zealand office was closed forcing me to wait. Meanwhile, my account is overdrawn incurring fees, my rent has bounced incurring a late fee. Will these fees be refunded by Qantas given that it's their error? I hope this isn’t how they regularly conduct business. read full review »

Last week of May 2011, a person kept calling my mobil phone for about a week, and, since I could not answer, the caller did not leave any message; however, his phone number was displayed (a Las Vegas number). I tried to call back that number one day, but the number was "not in service" (or disconnected). About a week later the man got a hold of me. He identified himself as Jeff, representing Casablanca Express, a travel agency in Las Vegas, he said. He insinuated that I took a trip using his company some five years ago. I told him I... read full review »

This is actually true. The Palace Premier Resort in Punta Cana and Mexico is complete scam. We was taken right at the airport where they impersonated an Experian representative. We filed credit card fraud and Identity theft with federal agencies and filed a dispute with the bank. Up to this point we have not heard any results. However, having read all the previous complaints and victims I do not expect and protection. Do not under any circumstance deal with Palace Premier Resorts. If you do not believe me just Google Palace Premier Resorts Scams so that you can notice the victims of this scam. read full review »

I booked a room in Econolodge (Niagra falls-US) for the memorial day weekend. Just one night before our scheduled departure, my 2 yr old son fell sick (high temperature and coughing). We thought he'd be ok by next morning ... but next morning his condition worsen. I decided to cancel the trip and called Econolodge to cancel the reservation. To my surprise, the GM of hotel Mr. BS Patel, says that he would still charge me because they have a 48 hrs notice deadline. Mr, Patel does not understand that the health issues (specially of a 2 yr... read full review »

I used my Debit Visa card at Flying J Travel Stop, Exit 277, I-20, Tye, Texas for fuel. I purchased $20.04 in fuel and ran my card as a credit as I did not want to put my pin # in at the pump. This was on 4-28-11 at approx. 8:15 am. Approx. l hr. later I was at work and decided to look at my bank account. Flying J had not only withheld the $20.04 from my acccount...they withheld $151.00 as well !!! These amounts were both taken out of my 'available' balance, so I had no access to the $151.00 they had withheld. When I called... read full review »

I tried to book a ticket in Red Bus portal from Bangalore to Chennai on 7 th May. But the booking system throwed an error and displayed that ticket could not be issued and refund will be done. But it is not done even after a month. I called and mailed the Customer Service at ([email protected]) My call charges are also in vain. I lost 500 Rs. in this transaction. read full review »